ManageEngine Applications Manager

RATING:

4.8

(135)

About ManageEngine Applications Manager

ManageEngine Applications Manager is an application performance monitoring and observability solution that is designed to empower businesses with deep insights into the performance, health, and availability of their critical applications and infrastructure components. It enables IT admins, DevOps, and SREs gain in-depth visibility into the performance of their complex enterprise applications and cloud native workloads, identify potential performance issues, reduce MTTR, improve productivity, and ensure seamless end user experiences. With out-of-the box support for over 150 technologies - both on premise and cloud, the product provides deep application performance monitoring with byte-code instrumentation, infrastructure monitoring, cloud monitoring, and digital experien...

ManageEngine Applications Manager Pricing

Users get to have a Free 30-day trial, after which they move to the Freemium Edition. Manage Engine also offers Professional (For SMBs) and Enterprise Editions. The Professional Edition starts at $795/year and the Enterprise Edition starts at $7995/year.

Starting price: 

$395.00 per year

Free trial: 

Available

Free version: 

Available

Real user Monitoring
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ManageEngine Applications Manager Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

4.5

Functionality

5

Most Helpful Reviews for ManageEngine Applications Manager

1 - 5 of 134 Reviews

Anonymous

1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed April 2024

Easy to use monitoring software

It offers a consolidated, all-inclusive perspective of all IT operations, making monitoring and troubleshooting more effective.

PROS

APM is now a crucial component of how we operate. It increases our total productivity, guarantees the functionality and stability of our systems, and makes troubleshooting easier. Applications Manager is a monitoring solution that I highly recommend trying if you're looking for something that works very well.

CONS

It can be improved by updating the database dynamically. Whenever modifications are made to the database for a query, the application manager must be rebooted in order for the changes to take effect.

Ruben

Telecommunications, 5,001-10,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2023

Trust and Security of the State of the Service Platform

The trust, security and support that ManageEngine has given us, for 12 years as clients, has made us very satisfied and grateful for the response times to resolve doubts or needs that we have had.The capacity for improvements that are implemented and the ease of integrating new monitors into the product, which we need, gives us the speed and ease of preventing interruptions or events that helps us avoid.

PROS

The intuitive ease of the administration interface, the new features, improvements and security fixes that are quickly integrated with frequent updates.

CONS

The configuration of the different components to achieve traceability of the service from the Infrastructure to end users

Reason for choosing ManageEngine Applications Manager

We needed to have a tool that would give us visibility into the status of our services and the end user experience.

Patrick

Used free trial

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

4

CUSTOMER SUPPORT

4

Reviewed October 2015

Buggy and the source of way too much administrative overhead

This software was initially brilliant: quick to set up, easy to use, and a good value for the money. However, over the course of the past year I have spent no less than 20% of my ENTIRE work time trying to chase down issues, apply patches, and work with support to resolve random one-off problems that simply should not exist. Between database corruption issues, resource issues, inconsistencies between patches...I can't think of a single week over the course of the past year when I haven't had to tweak something in our App Manager nodes to make them work as expected. The support team has been great, and has eventually solved every issue I have thrown at them, but I am spending way more time on the phone, in email, and in chat sessions than any one person should. More attention should be focused on the development and testing of this product in my opinion, as the software has the potential to be great but the constant attention needed leaves it falling short for an Enterprise environment.

Isaac

Information Technology and Services, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

Monitoring infrastructure on App Manager is quite impressive

My experience with App Manager is excellent

PROS

I like that getting alerts and generating reports is easy with App Manager

CONS

After the upgrade everything seems to work fine

Jeff

Warehousing, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

Get a 360-Degree View of Your IT Infrastructure with ManageEngine's Comprehensive Tool

The tool provides comprehensive support for monitoring virtualization technologies.

PROS

The tool provides support for virtualized environments, including VMware and Hyper-V

CONS

The tool may not provide enough integration options with third-party tools.

Reason for choosing ManageEngine Applications Manager

The product offers a mobile app that allows users to monitor their IT infrastructure on-the-go.