ALICE Receptionist vs Envoy

ALICE Receptionist has 26 reviews and a rating of 4.46 / 5 vs Envoy which has 374 reviews and a rating of 4.82 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.46 / 5 (26)

4.82 / 5 (374)

Ease-of-Use

4.5 / 5

5.0 / 5

Value for Money

4.0 / 5

4.5 / 5

Customer Support

4.5 / 5

5.0 / 5

Functionality

4.5 / 5

4.5 / 5

Last Review Written

November 13, 2018

November 19, 2020

Pros/Cons

  • Pros

  • Great support. Setup everything for us and checks in.

  • Usually well received, and flexible configuration options makes it versatile to fit many requirements

  • Cons

  • Occasionally it freezes but a quick restart usually gets it moving again.

  • So far, we didn't find any. We had some issues with some menus translation but we had help with Alice support to make it work just fine.

  • Pros

  • It is very easy to use. Saves Time Good Security

  • Easily understood interface. Clear instructions for office users. Setup from admin point of view was a breeze.

  • Cons

  • The jump in pricing from mid to high tier is a bit much to commit to; although I'm sure it's worth it.

  • Nothing really. It would be nice to do a bit more customization, but we are using the free version so we're happy with what we get at that level.

Pricing

Pricing Range

Product Demo & Screenshots

Advisor Recommendations & User Awards

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux