ALICE Receptionist vs Traction Guest

ALICE Receptionist has 26 reviews and a rating of 4.46 / 5 vs Traction Guest which has 149 reviews and a rating of 4.79 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.46 / 5 (26)

4.79 / 5 (149)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.0 / 5

4.5 / 5

Customer Support

4.5 / 5

5.0 / 5

Functionality

4.5 / 5

4.5 / 5

Last Review Written

November 13, 2018

November 23, 2020

Pros/Cons

  • Pros

  • Great support. Setup everything for us and checks in.

  • Usually well received, and flexible configuration options makes it versatile to fit many requirements

  • Cons

  • Occasionally it freezes but a quick restart usually gets it moving again.

  • So far, we didn't find any. We had some issues with some menus translation but we had help with Alice support to make it work just fine.

  • Pros

  • Getting started is very easy, the product is very flexible, and the documentation and support is fantastic.

  • Easy to use, works well - doesn't crash, looks professional.

  • Cons

  • Black and white photographs are better, but still a little grainy Need to be able to have the receptionist reprint the badge

  • There are a few key features missing, but in the time we've been using Traction they've made some great improvements so I expect it's only a matter of time.

Pricing

Pricing Range

Product Demo & Screenshots

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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FrontRunners

2020

Advisor Recommendations

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux