CONCIERGEpad
About CONCIERGEpad
Awards and Recognition
CONCIERGEpad Pricing
Contact CONCIERGEpad for pricing details.
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for CONCIERGEpad
1 - 5 of 61 Reviews
Simon
Education Management, 51 - 200 employees
Used less than 12 months
OVERALL RATING:
4
Reviewed December 2021
Great product and service for our school!
Marco
Verified reviewer
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2017
Absolutely invaluable to our organization
We track late arrivals, early releases, demerit points, among other aspects of our organizational operations. If not for the iPad Concierge, we would need to have a full-time person tracking all the items. Also, the ability to perform a background check on all who enter the school and to send notifications to parents when a student has an event logged into the system is completely invaluable.
PROSWe use iPad Concierge to track late arrivals, early releases, background check all who enter the school, merit and demerit points, among many other facets of our daily organizational operations. Without this system, it would fall on a full-time person to accomplish these tasks.
CONSWe've found that our visitors with less technological savvy require assistance in using this system. However, they quickly learn and subsequently use the system as intended.
Blake
Education Management, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2019
Great Way To Monitor And Control Campus Access
Customer service was top notch. They were even able to incorporate some request into future updates.
PROSThe software is straight-forward and simple for visitors to use—especially once they have been there before. Notifications to individuals that someone is here is very helpful.
CONSThe scanning works well, but can be awkward depending on the setup. It would be nice to be able to attach a swipe reader.
Rachel
Education Management, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
2
EASE OF USE
5
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed January 2019
Customer Service
Just need to be able to have issues fixed or emails returned faster.
PROSThat is is easy to use and customer friendly.
CONScustomer service needs, not able to get emails responses
Vendor Response
Hi there, Sorry to hear that your customer service needs are not met. That is entirely on us. We would love to help you make it right. I know that there were some customized features we added for you per your request. Did those changes ever make the check-in process more efficient for your particular environment? Is there something that is not working properly on your end that perhaps we can look at? Please send support request to support@getconciergepad.com. We will try to get any concerns or issues sorted for you and thanks for your review.
Replied February 2019
Cesar
Education Management, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2019
Ease of Use at School
We are able to process any individual that comes on campus in speedy and effective manner, to ensure that they are allowed on campus by simply having the software scan their license/ identification. Especially with all the heightened attention to security, this is one extra step we take and it is so easy to use.
PROSEase of use to check-in late students, as well as any visitors to the building, with a scan of their identification.
CONSUsing the app on my phone can be a little complicated because not everything displays on the screen and I have to be scrolling up and down and to the sides. I use this if I'm in the hallways and students are late to issue them demerit points on the spot, without having to take them down to the office.