About CoReceptionist

CoReceptionist is a cloud-based solution that helps businesses manage and automate visitor check-ins through registration, on-boarding and sign-in/sign-out. Key features include ID scan, watch lists, notifications and badge management. Designed for aerospace, manufacturing, legal, government, healthcare and education sectors, CoReceptionist comes with custom tools to help users modify sign-in fields and collect visitor information for future reference. The solution comes with an emergency alert module to let users send notifications to clients as they begin the evacuation process. Additionally, the tool allows firms to integrate with external systems such as security access and customer management to ensure compliance across enterprise. CoReceptionist provides...

CoReceptionist Pricing

Pricing is available on monthly as well as annual subscriptions. Basic: $25/month/location (or $250/location when billed annually) for up to 50 contacts. Premium: $50/month/location (or $500/location when billed annually) for up to 100 contacts. Corporate: $100/month/location (or $1000/location when billed annually) for up to 200 contacts. Contact CoReceptionist for a custom enterprise pricing quote.

Starting price: 

$25.00 per month

Free trial: 

Available

Free version: 

Available

Activation code
Slide 1 of 6

CoReceptionist Reviews

Overall Rating

4.92

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

5

Showing 1 - 5 of 12 reviews

User Profile

S. David

Verified reviewer

Company size: 2-10 employees

Industry: Mental Health Care

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

February 2020

Great value and excellent customer service

Pros

Love how both simple to use, and customizable, CoReceptionist has been. We did not have to buy specialized equipment which was a huge plus. The customer service has also been excellent. I have, and will continue to, recommend CoReceptionist to other finds and colleagues.

Cons

Nothing of note great note. There have been occasional issues with the SMS service going off line, but this has been rare and short lived. In those situations, I have simple had my staff turn on email messaging

Reasons for choosing CoReceptionist

Pricing, use, and adaptability were by and far the best

Response from ORAFOX TECHNOLOGIES

Hi David, We cherish your very nice compliments about our system's simplicity and robust ability to fulfill multi-purposes. Also, we are thrilled to receive admiring feedback about our support team. Let us know if there is anything more we can do for you and your team. Sincerely, Vishal Patel, President vishal@coreceptionist.co

Replied February 2020

Krystal

Company size: 2-10 employees

Industry: Education Management

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

April 2019

Easy to set up, use, and suits smaller organizational purposes.

Pros

When my workplace started looking for an electronic VMS, we needed something that was quick, simple, and efficient. From the get go, the team at CoReceptionist was up front about what their features were and kept us in the loop on new developments regarding features our team needed to function properly, even though we were not a customer at the time. Within a short time frame, CoReceptionist added the features requested and have continued to impress us with their communication and willingness to assist in our transition. The dashboard is sleek and easy for even the most computer illiterate, and since the sign in screens are customizable, we were able to continue with our branding all the way through. The price is also unbeatable when compared to others, like Envoy, and since we are a small department with a small budget, this decision was a no-brainer. Keep up the good work!

Cons

I wouldn't necessarily classify this as a con, but in the future I would like to see more features regarding the analytics of visitor data, as opposed to just an export function, such as average length of time of visitors, peak time periods, etc. I would also like to see a way to manually edit the visitor log from the dashboard, such as adding and removing entries for visitors. The last feature I would like to see is a way to remove selecting a "host" in the sign in process, as we are an educational institution and our visitors are students who are new to the college, but I believe this is in the works already.

Response from ORAFOX TECHNOLOGIES

Hi Krystal, Awesome! Thank you so much for your very nice compliments. I have shared your review with our entire team. We are honored to have Cecil College as a first member of Educational Institutes in CoReceptionist Family. We will get back to you for Visitor Analytics report. Let us know if there is anything more we can do for you and your team. Sincerely, Vishal Patel, President vishal@coreceptionist.co

Replied April 2019

Steven

Company size: 501-1,000 employees

Industry: Mechanical or Industrial Engineering

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

January 2020

Great support and lots of feature

Pros

Great features that you wont get for the amount you pay for this service. The feature that takes a picture is really useful for security purposes.

Cons

It would be nice if you could create another question that depends on the prevouis one. If a question asking if you want to see HR or IT, depending on your answer it would ask you different questions.

Reasons for choosing CoReceptionist

Good features for the right price.

Response from ORAFOX TECHNOLOGIES

Hi Steven, Thanks very much for the very nice compliments. We are glad that the CoReceptionist app serves all your required feature at a competitive price rate. The CoReceptionist app does not have dependable question feature, but it offers a different visitor types. Which may help your need. Let us know if we can assist further on that feature. Thank you, Vishal Patel, President vishal@coreceptionist.co

Replied January 2020

Donna

Company size: 51-200 employees

Industry: Medical Devices

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

December 2019

Great app

I like the system, as do our visitors who often rave about it. I like that I can check visitors out and even select the time they left in the event I forget to do it immediately. Customer Service is outstanding. If I have a question, I ask it in chat and they always respond promptly. They sometimes call me (after asking permission to do so) when speaking will be more efficient than chat.

Pros

Easy to use, I'm able to make changes to the questions, I can sign people out from my computer if they forget to check out. Customer support is exceptional.

Cons

I would like to be able to have guests sign in with first and last name in one field. Many of them do that automatically and then have to re-enter their last name in the last name field. I would also like to remove the email option though I do know that field can be used for repeat visitors. I do give the option for people to skip it, but many don't see that.

Response from ORAFOX TECHNOLOGIES

Hi Donna, We cherish your very nice compliments. And we are thrilled to receive admiring feedback about our support team. Let us know if there is anything more we can do for you and your team. Sincerely, Vishal Patel, President vishal@coreceptionist.co

Replied December 2019

Mario

Company size: 11-50 employees

Industry: Food Production

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

July 2020

Versatilità e semplicità

Momentaneamente è molto positiva.

Pros

Ha tutte le opzioni necessarie per tenere traccia del visitatori o esterni in entrata presso il proprio stabilimento/attività ecc.

Cons

Potrebbe essere positivo l'inserimento di uno spazio per la modifica grafica autonoma dei badge

Reasons for switching to CoReceptionist

Supporto e modifiche molto lente.

Response from ORAFOX TECHNOLOGIES

Hi Mario, Thank you for your wonderful review, it's really prominent feedback for us. Feel free to reach out anytime via live chat if you need support. :) Thank you. Sincerely, Vishal Patel, President vishal@coreceptionist.co

Replied July 2020