--- title: "CoReceptionist Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of CoReceptionist. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if CoReceptionist is a good fit for you!" source_url: "https://www.softwareadvice.com/visitor-management/coreceptionist-profile/reviews/" page_type: "reviews" language: "en" --- [Home](https://www.softwareadvice.com/) / [Visitor Management Software](https://www.softwareadvice.com/visitor-management/) / [CoReceptionist](https://www.softwareadvice.com/visitor-management/coreceptionist-profile/) / CoReceptionist Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/visitor-management/coreceptionist-profile/) Reviews # CoReceptionist User Reviews ## Reviews summary - Overall rating: 4.9/5 - Total reviews: 16 ### Secondary ratings - Ease of use: 4.9/5 - Customer support: 5/5 - Value for money: 5/5 - Functionality: 4.9/5 ### Rating distribution - 5 stars: 15 reviews (94%) - 4 stars: 1 reviews (6%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ## CoReceptionist customer reviews Showing reviews 1-16 of 16 (page 1). ### Great value and excellent customer service - Overall rating: 5/5 - Reviewer: S. David H. - Verified reviewer: Yes - Industry: Mental Health Care - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2020 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Love how both simple to use, and customizable, CoReceptionist has been. We did not have to buy specialized equipment which was a huge plus. The customer service has also been excellent. I have, and will continue to, recommend CoReceptionist to other finds and colleagues. #### Cons Nothing of note great note. There have been occasional issues with the SMS service going off line, but this has been rare and short lived. In those situations, I have simple had my staff turn on email messaging #### Reasons for choosing CoReceptionist Pricing, use, and adaptability were by and far the best #### Vendor response Hi David, We cherish your very nice compliments about our system's simplicity and robust ability to fulfill multi-purposes. Also, we are thrilled to receive admiring feedback about our support team. Let us know if there is anything more we can do for you and your team. Sincerely, Vishal Patel, President vishal@coreceptionist.co Replied February 2020 --- ### Coreceptionist a good partner - Overall rating: 5/5 - Reviewer: Julie R. - Verified reviewer: Yes - Industry: Medical Devices - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: January 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience with CoReceptionist has been a positive one. It has made my job a lot easier when intaking patients. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like that it is easy for patients to use. Even the elder demographic finds it easy to navigate when they come to visit. #### Cons Setting up the app across our computers I found to be a bit tedious but in the end, everything came together smoothly. #### Vendor response Hi Julie, Thank you so much for taking the time to share your experience with CoReceptionist. We’re delighted to hear that both patients and staff—especially older visitors—find the system easy to use and navigate. Making check-ins simple and stress-free is one of our top priorities. We appreciate your honest feedback about the initial setup. While getting everything configured across multiple computers can take some effort, we’re glad to hear it ultimately came together smoothly and that the end result has made your daily intake process easier. It’s great to know CoReceptionist has had a positive impact on your work as a Patient Care Coordinator. Thank you again for your trust and recommendation—we’re proud to be your partner and are always here if you need any support. Warm regards, The CoReceptionist Team Replied January 2026 --- ### Great support and lots of feature - Overall rating: 4/5 - Reviewer: Steven D. - Verified reviewer: Yes - Industry: Mechanical or Industrial Engineering - Company size: 501-1000 employees - Product usage: Used daily for less than 6 months - Reviewed: January 2020 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Great features that you wont get for the amount you pay for this service. The feature that takes a picture is really useful for security purposes. #### Cons It would be nice if you could create another question that depends on the prevouis one. If a question asking if you want to see HR or IT, depending on your answer it would ask you different questions. #### Reasons for choosing CoReceptionist Good features for the right price. #### Vendor response Hi Steven, Thanks very much for the very nice compliments. We are glad that the CoReceptionist app serves all your required feature at a competitive price rate. The CoReceptionist app does not have dependable question feature, but it offers a different visitor types. Which may help your need. Let us know if we can assist further on that feature. Thank you, Vishal Patel, President vishal@coreceptionist.co Replied January 2020 --- ### An effective tool for keeping track of customers - Overall rating: 5/5 - Reviewer: Olivier S. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros This app is one of our best tools to track important client demographics. Customers appreciate the app due its convenient access on smartphones. #### Cons In the future, additional reporting options would be useful - such a s generating reports for a particular parameter. #### Vendor response Hi Olivier, Appreciate a lot for sharing your valuable review. Thank you for being a esteemed customer of CoReceptionist and we will look into your request for more improvement in Reports. Feel free to reach out anytime via live chat if you need support. :) Thank you. Sincerely, Vishal Patel, President vishal@coreceptionist.co Replied December 2022 --- ### Easy to set up, use, and suits smaller organizational purposes. - Overall rating: 5/5 - Reviewer: Krystal G. - Verified reviewer: Yes - Industry: Education Management - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2019 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros When my workplace started looking for an electronic VMS, we needed something that was quick, simple, and efficient. From the get go, the team at CoReceptionist was up front about what their features were and kept us in the loop on new developments regarding features our team needed to function properly, even though we were not a customer at the time. Within a short time frame, CoReceptionist added the features requested and have continued to impress us with their communication and willingness to assist in our transition. The dashboard is sleek and easy for even the most computer illiterate, and since the sign in screens are customizable, we were able to continue with our branding all the way through. The price is also unbeatable when compared to others, like Envoy, and since we are a small department with a small budget, this decision was a no-brainer. Keep up the good work! #### Cons I wouldn't necessarily classify this as a con, but in the future I would like to see more features regarding the analytics of visitor data, as opposed to just an export function, such as average length of time of visitors, peak time periods, etc. I would also like to see a way to manually edit the visitor log from the dashboard, such as adding and removing entries for visitors. The last feature I would like to see is a way to remove selecting a "host" in the sign in process, as we are an educational institution and our visitors are students who are new to the college, but I believe this is in the works already. #### Vendor response Hi Krystal, Awesome! Thank you so much for your very nice compliments. I have shared your review with our entire team. We are honored to have Cecil College as a first member of Educational Institutes in CoReceptionist Family. We will get back to you for Visitor Analytics report. Let us know if there is anything more we can do for you and your team. Sincerely, Vishal Patel, President vishal@coreceptionist.co Replied April 2019 --- ### Great app - Overall rating: 5/5 - Reviewer: Donna M. - Verified reviewer: Yes - Industry: Medical Devices - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2019 - Review source details: This review was submitted organically. No incentive was offered I like the system, as do our visitors who often rave about it. I like that I can check visitors out and even select the time they left in the event I forget to do it immediately. Customer Service is outstanding. If I have a question, I ask it in chat and they always respond promptly. They sometimes call me (after asking permission to do so) when speaking will be more efficient than chat. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use, I'm able to make changes to the questions, I can sign people out from my computer if they forget to check out. Customer support is exceptional. #### Cons I would like to be able to have guests sign in with first and last name in one field. Many of them do that automatically and then have to re-enter their last name in the last name field. I would also like to remove the email option though I do know that field can be used for repeat visitors. I do give the option for people to skip it, but many don't see that. #### Vendor response Hi Donna, We cherish your very nice compliments. And we are thrilled to receive admiring feedback about our support team. Let us know if there is anything more we can do for you and your team. Sincerely, Vishal Patel, President vishal@coreceptionist.co Replied December 2019 --- ### Great Customer Service - Overall rating: 5/5 - Reviewer: Michael H. - Verified reviewer: Yes - Industry: Government Relations - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Does the job. Good customer support. Would recommend. #### Cons Android support is limited. iPad supported fully. #### Vendor response Hi Michael, Thank you so much for your very nice feedback. We are adding more features to CoReceptionist app Android platform. Sincerely, Vishal Patel, President Replied June 2022 --- ### Great Product - Overall rating: 5/5 - Reviewer: Shirley G. - Verified reviewer: Yes - Industry: Law Practice - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2019 - Review source details: This review was submitted organically. No incentive was offered This is a great product. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It had everything that the firm was looking for, and if for any reason it was missing anything I worked with [SENSITIVE CONTENT HIDDEN] and he accommodated us in a timely fashion and added the features we wanted. #### Cons There were a few features that weren't available at first, but were quickly addressed and added. #### Vendor response Hi Shirley, Thank you so much for your very nice feedback. Let us know if there is anything more we can do for you and your team. Sincerely, Vishal Patel, President vishal@coreceptionist.co Replied August 2019 --- ### Repurposed for a club - Overall rating: 5/5 - Reviewer: Nick B. - Industry: Civic & Social Organization - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: February 2019 - Review source details: This review was submitted organically. No incentive was offered Great CS. I email them a request of change, next morning it's usually done. Customized badge layouts, great comm between developers and programmers and really nice, kind people. When theres a glitch they fix it in 1 day, they even remote into web portal a d test and config for us. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to configure and manage offsite from web remote #### Cons Only compatible with certain label printers but they are readily available so not a con so much. #### Vendor response Hi Nick, Thanks very much for very nice compliments. We are glad that CoReceptionist app is that flexible serve all your needs. We are glad that you have experienced our radical support. Let myself or anyone from our team know if you need anything. Sincerely, Vishal Patel, President vishal@coreceptionist.co Replied February 2019 --- ### Great product - Overall rating: 5/5 - Reviewer: Jason K. - Verified reviewer: Yes - Industry: Food Production - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2019 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The support staff were very helpful in customizing the software to work best for us. #### Cons We had an issue with the device we used however the support team were excellent in helping us. #### Vendor response Hi Jason, Thanks very much for very nice compliments. We are very happy to know you have experienced our radical support. We are glad that CoReceptionist app serves all your needs. Sincerely, Vishal Patel, President vishal@coreceptionist.co Replied April 2019 --- ### Definitely recommend Coreceptionist - Overall rating: 5/5 - Reviewer: Matt N. - Verified reviewer: Yes - Industry: Machinery - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Great! The team is super responsive and quick. Very open to adding features and functionality. Very helpful and overall easy to work with. Great product. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use. Customer support is very responsive and easy to work with. It is a great product and does exactly what we need it to do. Minimal bugs and issues. I like that I really don't have to touch it once it is setup. It is a great value as other options are not as easy to work with and cost a lot more. #### Cons Communication about app updates. An email or in app notification that an app update is available would be helpful. #### Reasons for choosing CoReceptionist Cost and the functions available. ITAR certified #### Reasons for switching to CoReceptionist Cost and functionality. The other was not ITAR certified --- ### Excelente Programa - Overall rating: 5/5 - Reviewer: Hector Michel A. - Verified reviewer: Yes - Industry: Primary/ Secondary Education - Company size: Self-Employed - Product usage: Used monthly for less than 12 months - Reviewed: November 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Nos permite registrar los datos de los Clientes en el de Manera Facil y sencilla #### Cons Hasta ahora no veo ninguna desventaja en el programa --- ### Versatilità e semplicità - Overall rating: 5/5 - Reviewer: Mario Z. - Verified reviewer: Yes - Industry: Food Production - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2020 - Review source details: This review was submitted organically. No incentive was offered Momentaneamente è molto positiva. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ha tutte le opzioni necessarie per tenere traccia del visitatori o esterni in entrata presso il proprio stabilimento/attività ecc. #### Cons Potrebbe essere positivo l'inserimento di uno spazio per la modifica grafica autonoma dei badge #### Reasons for switching to CoReceptionist Supporto e modifiche molto lente. #### Vendor response Hi Mario, Thank you for your wonderful review, it's really prominent feedback for us. Feel free to reach out anytime via live chat if you need support. :) Thank you. Sincerely, Vishal Patel, President vishal@coreceptionist.co Replied July 2020 --- ### Amazing Customer Service - Overall rating: 5/5 - Reviewer: Laura M. - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: February 2019 - Review source details: This review was submitted organically. No incentive was offered We don't have visibility into our lobby from our offices, so this allows us to know when guests arrive without having to pay a receptionist. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It meets all of my needs. The customer service is fantastic, and the developers constantly work to improve the app. #### Cons Nothing #### Vendor response Hey Laura, Thanks very much for very nice compliments. We are glad that CoReceptionist app serves all your needs. We are very happy to know you have experienced our radical support. Let myself or anyone from our team know if you need anything. Sincerely, Vishal Patel, President vishal@coreceptionist.co Replied February 2019 --- ### Great software - Overall rating: 5/5 - Reviewer: Linda R. - Industry: Medical Devices - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: February 2019 - Review source details: This review was submitted organically. No incentive was offered Software program is user friendly and what functions not yet available the staff is very responsive to getting available. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use, ensures compliance and thanks guest for visit #### Cons One user id at the moment ... may like an alternate to see visitor log and add employees, but with less permissions so as not to delete log. #### Vendor response Hi Linda, Thanks very much for taking the time to write a review about CoReceptionist. CoReceptionist app has user management available, our team will share you document for it. Sincerely, Vishal Patel, President vishal@coreceptionist.co Replied February 2019 --- ### Awesome software! A modern and advance Receptionist - Overall rating: 5/5 - Reviewer: Manvi A. - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Loved how easy and simple the interface is. It made my visitors management so easy-going and advanced. Visitors also love how they can themselves book a meeting with the concerned person. The best part I loved about CoReceptionist is it allows to notify all the employs when there's an emergency. Just wow! #### Cons Couldn't find a con as of now. I am getting used to the product. It's just so simple and appropriate to our requirements. --- CoReceptionist Reviews, Pros and Cons - 2026 Software Advice