We were looking for a simple yet flexible 'clocking-in' software for our staff DigiGreet was not only very good value but the features and customer support have been excellent. It is continually evolving and a great product we could no longer do without.

The cost and flexibility and continuing updates.

Early days it had a few options we required but these have now been added through updates.

We use DigiGreet as a visitor and staff sign-in system for our primary school. This simple but effective system is great value for money and covers safeguarding requirements regarding visitors on site as well as fire safety.

The DigiGreet visitor and staff sign-in system is very easy to use. It has an attractive and simple to use interface. There is good flexibility in setting it up for how we want to use it. The fire emergency register is a really useful feature. Customer service is fantastic.

Accessing and interacting with the settings and admin features can feel a bit confusing and clunky. This area needs modernising and simplifying. We would consider using the system to log staff hours, however the information collected and how it is displayed makes this difficult to do.

Digigreet have been very supportive of our deployment. We've used low power, low cost Raspberry Pi computers to run the service at our building's main entrances (they believe we're the first client to do this). They've been very supportive of this deployment, and very helpful with any queries. They're also very keen to develop their software in response to client feedback - I've made one or two requests that they've responded with a whole new feature or control, and they've done it promptly in a professional and friendly fashion.

The user interface for the software is good, and offers simple but effective customisations for your branding. You can configure different confirmations or data gathering depending on the type of visitor who is signing in.

The administrative backend can be a little difficult to navigate at times, but the settings pages provide plenty of options.

A good and easy piece of software that does the job it needs to do for us. We could go for something that includes bells and whistles but this would be unnecessary and would cost far more.

So easy to use for staff/Pupils/visitors/contractors alike. Quick and easy for the office to check and report to management if necessary.

It is a simple and easy to use program. Easy to use alongside the schools other systems.

All staff at Digigreet are very helpful and try to resolve all issues quickly.

It is very easy to use, so all staff and contractors/visitors can sign in and out of the building very quickly. It also has a function which we use for all fire drills and would use in the case of a fire. The administrator can logon and check who is on site at any time. The price of this software was a fraction of the cost of alternatives.

The software does occasionally freeze on the Mac Book Pro that it is on which means we have to try and resolve this problem. This could be a broadband or network problem

We used to have a handwritten registration system, which was not very useful. You could not tell when somebody arrived in the office, it literally just told us that they were here. Also when they left the office for a short period of time, this was not recorded and therefore when we did a fire drill, the employees were still on site. We also had a very elaborate signing in system for contractor, which is now all incorporated in the Digigreet system. Also the back-up from Digigreet is second to none. I have never had to wait for an answer, nothing is too much trouble for them, can't recommend them enough.

It is extremely easy to set up. The only hardware you need is a tablet/computer and a fob scanner if you are using fobs. No technical knowledge is needed and everything you need is provided by the Digigreet Team.

There is nothing I don't like about the software. The only problem we have (and that is purely an internal problem) that we can't hardwire the tablet into our server and that it sometimes loses the connection. But this has nothing to do with the software.

I can not fault them - their customer service is second to none they are prompt and always helpful. I have not had any problems that have not been resolved within half an hour.

This software is so simple to use and has really smartened up our registration of visitors on site. I looked at many other apps but to be honest this was the one that was affordable to us and it does everything that we need it to. It allowed us to adhere to GDPR and the ability to keep data has been invaluable in the current climate.

We have the basic category and that does have limitations regarding the number of caategories of visitors you can have - a few more would be a real benefit

very good and user-friendly. Helped us with GDPR compliance and fire registers.

Excellent set-up and customer service which made the transition simple for us. The back-end of the system is very functional and user-friendly and is and has been tailored for everything from Christmas to Covid. I have yet to see anything at any price that comes close to what is offered by DIgigreet.

New staff and visitors have found the system a little unclear or clunky when signing in for the first time.

Easy and hassle-free. Digigreet are great at keeping us informed when new software upgrades are out for example regular visitors using their mobiles to sign in. It has been ideal throughout Covid.

Digigreet was really easy to set up. The team guided us through everything, gave us demos and advised us on the hardware required. It works alongside our MIS - SIMS which is great for signing students in and out. You can customise it as you see fit which allowed us to incorporate Safeguarding messages and fire drill procedures.

Nothing. It does exactly what we need.

The time saved in user sign in and record upkeep has been incredible. Before this we were paper based and had no ability to see who was in/out at a glance from anywhere at any time. Digigreet solves this and more. We also store our contractor insurance documents on the dedicated portal so that when they expire an email is automatically sent to the company asking for their latest copy. Brilliant.

Ease of use. Support in setting up software and ongoing communication with [SENSITIVE CONTENT HIDDEN] and team. Regular updates implementing new features or streamlining the user experience.

Can be a bit clunky at times. No mobile app (although scales to fit mobiles, tablets etc)

brilliant!

we purchased digigreet a few years ago to make our signing in book GDPR compliant. I came across digigreet and it works brilliantly for us. it is easy to use, very customisable, the team at digigreet are very responsive and helpful. there are always regular updates that are done remotely to keep it current. really pleased with this and would definitely recommend to others.

the only downside to this is that the screen size doesn't fit with the tablet screen that we have - so we had to get a seperate app for the internet so this fitted.

From initial enquiry to everyday use digigreet has been everything we required and more does everything we needed with an outstanding customer service back up.

Ease of use and setting up the fact that it is very simple to use and even a user with the most basic computer skills can use with ease.

No cons works perfectly nothing about the software that we do not like or have had problems with.

Friendly, helpful, positive

The team at Digigreet were so helpful, producing a sample site tailored to our needs as a school, with the questions we wanted, even down to the colour!

At first difficult to navigate but ok now

We needed a solution to get our staff to sign in, mostly for fire safety/GDPR. The features they offered, such as a very quick fire register, was just what we were looking for

How user friendly and customisable the user interface is

Some features on the admin interface are a bit complex, it used to be quite difficult to find the right place to go to run a report on all the users

Very easy to use. We use from an ipad for guests and staff and also from office computer if we are signing a lot of people in.

Very easy to set up and very user friendly and quick to see all staff and visitors on site.

There is nothing to dislike about this software, just the school internet’s sometimes stops access

G

Ease of use, does all the basics right. Good price point.

Basic feature set and UI customisation. Looks a little dated.

Really good support

Straightforward to administer printing of labels/badges

Initial teething problems setting up the printer