About Gate Sentry

Gate Sentry is a cloud-based visitor management solution designed to help residential properties, security agencies and enterprises monitor check-ins in real-time and create visitor lists. Features include remote access, passcodes, visitor registration, access control and reporting.

The application enables security personnel to verify guest identity through image capture or pre-recorded ID, grant access to visitors and send arrival notifications to residents via text messages or email. Homeowner associations can create temporary or permanent guest lists, view the history of arrivals to properties by date or time and add or remove visitor data. It also comes with a total recall reporting feature, which helps users search guest details by visitat...


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Supported Operating System(s):

Web browser (OS agnostic)

69 Reviews of Gate Sentry

Average User Ratings

Overall

4.41 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.0

Functionality

4.5

Ratings Snapshot

5 stars

(36)

36

4 stars

(27)

27

3 stars

(5)

5

2 stars

(0)

0

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 69 results

May 2018

Jennifer from San Jacinto Storage

Company Size: 11-50 employees

Industry: Real Estate

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2018

The ultimately secure way to ensure you know who's on your property, and that they belong there.

So far with all of the gate software products that I have used, I have found this product to be the most efficient, most user friendly model I have used to date. I will continue to use the software for my property.

Pros

This software is so easy to manage. With this program you are able to manage who comes on and off your property immediately so you get less calls from security. You can even customize your list for temporary guests and permanent guests and it updates immediately so your and your security team will be on the same page. You can even add and delete users at any time directly from your cell phone which is GREAT if you have a vendor that needs access but you're not available at the property. You can also view the history at any time. Another great feature is that when a guest shows up that you've been waiting for, you will be notified right away. This program really helps you to stay up to date with visitors, vendors, and also your permanent guests.

Cons

This is a really great program so there's very little that I dislike about the software. I would like it if they were able to come up with a few more levels of security for certain users to be able to perform certain fuctions vs. having just a couple levels of administration. IF they could incorporate a user level and you could click exactly which functions you would like those specific users to preform, it would be very helpful. Please note that if this software already has this function, I am having a hard time finding it.

February 2020

Dan from The Woods Community

Company Size: 1 employee

Industry: Real Estate

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

2.0

Value for money

3.0

Customer support

1.0

Functionality

4.0

February 2020

Very useful too, but could be much more so, and easier to use.

Speed up gate access and achieve 100% authorization / identification of visitors

Pros

Streamlines guest and vendor access at the gate as it should. It speeds the entry process and lets the gate focus on processing instead of calling. The ability to keep a list of visitors and vendors is very useful. Great to get a ding and an email when someone arrives. Nice to have history. Much better than the manual phone process. Much!

Cons

Several warts and functional shortcomings. User Interface: -I am an android user -Must 'multitask' out of app vs a simple button or swipe exit as most accept -Primitive look and feel -On entering app you see profile info when instead it should likely be action or action selection oriented -Many vendors are used by many neighbors. It would be nice for the app to offer a user to add a known name to his list. Integration -Would like to be able to directly integrate with HOA Neighborhood apps like Nabr and Accounting -Better (or queryable) reporting on usage etc Rare but occaisional processing failures -Sometimes names go missing or comeback, occaisional gate issues -trouble is we never know where the problem really is but the reputation of the tool suffers when it happens.

Reasons for Choosing Gate Sentry

Function for our HOA

September 2019

ROnaldo from Vizient Inc

Company Size: 10,000+ employees

Industry: Health, Wellness and Fitness

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

4.0

Functionality

2.0

September 2019

Gate Sentry Review

Pros

Alert us when visitors arrive giving us sense of security.

Cons

Sometimes our permanent list disappear, and the security guard has turn away people that was on my permanent list.

September 2019

Hemant from Education Management

Company Size: 1 employee

Industry: Information Technology and Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Functionality

4.0

September 2019

Well thought out

Overall a nice product that allows us to easily add and remove guests visiting our house in a gated community.

Pros

I am part of an HOA that uses Gate Sentry to manage visitors into our gated community. I like the fact that I can have separate areas for my guest (temporary or permanent) and vendors that visit my house. I do like getting notifications on my phone when guests have been cleared by the Security guards to enter our community.

Cons

There have been 2 occasions when all of my guest and vendors disappear. I am not sure if it is a issue with Gate Sentry or my HOA/Security company deleting everything. There doesn't seem to be a way to backup your guest lists to recall them in this event.

August 2019

Rushi from Banking

Company Size: 5,001-10,000 employees

Industry: Banking

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Customer support

4.0

Functionality

5.0

August 2019

Ok if used right

This would be a good service if security gate personnel used it correctly. Often I would add a guest but security didn't bother to see if they were on the list and would call me anyway to ask if the guest should be let in, basically rendering the app useless. If used correctly, the service is useful.

Pros

It provides an easy way to add guests for your permanent list as well as temporarily for certain dates. Also nice to receive notifications when guests arrive at the gate.

Cons

Guests listed on my permanant list would occassionally disappear. Customer Service was unable to help.