Greetly is a cloud-based visitor management solution that helps users automate the data collection process for offices. It allows visitors to input the reason for their visit using a moble or desktop device, as well as photos, digital signatures for non-disclosure agreements (NDAs), waivers and other documents.

Greetly notifies the host employee via phone call, text message, email or Slack when a guest arrives at the facility. A cloud-based visitor log contains check-in and check-out information for visitors. The solution offers a mobile application for iOS and Android devices, and hardware such as tablets, badge printers and more can be integrated.

Greetly is available on a monthly subscription basis. Support is included via email, over the phone and through online chat.

Reason for visit
Reason for visit

Reason for visit

Select employee

Select employee

Supported Operating System(s):

Web browser (OS agnostic)



48 Reviews of Greetly

Overall rating

5.0 / 5 stars

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Showing 1 - 20 of 48 reviews

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Number of employees:  1,001-5,000 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Helped reduce workload of receptionist at our office

Pros

Our receptionist was often bogged down with customers walking in, and they can now use Greetly to save time on checking in clients, and notify the employee that a customer has arrived.

Cons

I think it is a bit expensive for the value it brings. Not a huge con, just good to note.

Review Source: Capterra

Response: Greetly, Greetly

October 2018

Greetings and thank you for taking the time to review Greetly. So glad we have freed up your receptionist to work on the most valuable items around the office.

Alex from Workability

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

August 2018

Greetly is an excellent receptionist tool

Pros

There's plenty of space for buttons, there's a good amount of customization available, and it also is able to be integrated with Operate, if necessary.

Cons

Other similar software allowed for custom pictures or icons for the button, which is sorely missed

Review Source: Capterra

Ferdinand from Mechanics Solutions Llc

Ease-of-use

Value for money

Customer support

Functionality

June 2018

Look no further than Greetly for Digital Receptionist solutions

We are always faced with constant pressure to deliver quality work, and so, we needed to improve our procedures when receiving visitors, or packages. I am very happy that Greetly resolved this issue for us and boosted our companies' overall productivity.

Pros

Hassle free and provides effective visitor logging and Digital Receptionist solutions. I love the fact that this is an all-inclusive system. You have everything you need in one place. To assist your visitors and clients is quick, easy and effortless.

Cons

Can't think about anything which is not up to standards in it. Greetly works perfectly for us and exceeded our expectations.

Review Source: Capterra

Response: Greetly, Greetly

July 2018

Thank you Ferdinand for being a loyal Greetly check-in app supporter and for your kind review here on Capterra. We are excited to support great small businesses such as yours.

Akshay from ChainBlock Media

Ease-of-use

Value for money

Customer support

Functionality

June 2018

Greetly is really useful to make the communication easier and has great customer support.

Pros

I really like the functionality of this app as everything is customizable. My clients are happy because they can manage better their time.

Cons

I am happy with this product over all. We use this software on regular basis and its very helpful to manage everything and save our time.

Review Source: Capterra

Response: Greetly, Greetly

June 2018

Akshay, thanks for taking the time to review Greetly. We strive for modern office reception and are excited we are meeting your firm's needs. Thank you again.

Irfan from Upwork

Number of employees:  201-500 employees

Ease-of-use

Value for money

Customer support

Functionality

April 2018

Indeed a customizable excellent app.

Pros

I was really anxious about getting this app, I was requiring to improve my work. My firm Pergament Home Centers manages our clients very easily. This App is serving to keep us touch with us and all our clients

Cons

I am using this app and I didn't find anything rubbish in it. It is indeed easy to use and easy to access the app.

Review Source: Capterra

Response: Greetly, Greetly

June 2018

Thanks Irfan for taking the time to leave a positive review of Greetly's visitor check in app. We look forward to continuing to serve you and your visitors.

Linda from McDuff

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

March 2018

Its allowing me to manage my clients easily.

Pros

My company “Friendly Interior Design” manages our clients with great ease. Greetly is serving to keep us touch with us and all our clients. This is indeed assisting in handling the high volumes of clients using the space at a time.

Cons

There is nothing to discuss here as the app is perfect and there is no flaw I faced yet so this is h highly recommended.

Review Source: GetApp

Response: Greetly, Greetly

June 2018

Linda, thanks for taking time out of your busy schedule to review Greetly's visitor check in app. We are glad is it meeting and exceeding the needs of your organization.

Carmen Elena from Escobar y Asociados

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

March 2018

This is most valuable piece of software I have found

I have implemented this with my receptionist and we have solved a huge issue we were having with data access and time

Pros

Starting a new business is not always as easy as you may think, I have been struggling with my receptionist for years, I have changed employees several times because everyone works differently, Once of the recommended Greetly as she worked with the in the previous company she was working, I think is the best decision I have made in the past year zero problems with the reception now.

Cons

When I started using it I seems a little bit complicated for a woman who is not used to work with technology and apps, but once you overcome this time everything starts to work fine.

Review Source: Capterra

Response: Greetly, Greetly

March 2018

Thank you for reviewing Greetly, Carmen. We appreciate your vote of confidence and are excited to continue to serve you and your visitors.

Monica from Techno Brain Group

Number of employees:  1,001-5,000 employees

Ease-of-use

Value for money

Customer support

Functionality

March 2018

Saved us lot of money!

Pros

I was afraid of getting this greetly app, but once I got it and started to work with it could see it was exactly what I was needing to improve my work. I usually recieve like 3 or 4 contributors per day and it was really hard for me to make an precise appointment for all of them. Greetly helpt me like a real recepcionist, making my schedule everyday and giving to my contributors the chance to organize their time too.

Review Source: Capterra

Response: Greetly, Greetly

March 2018

Greetings Monica, A quick note of appreciation for taking a moment to review Greetly here on Capterra. We are ecstatic by your stellar review.

Peter from Cleveland Clinic

Ease-of-use

Value for money

Customer support

Functionality

March 2018

I could improve my relations with my clients

Pros

As a doctor my time is critical, thanks to greetly I have control over my time. My patiens never been happier. I don't miss any appointments and my clients can schedule their sessions whenever they want.

Review Source: Capterra

Response: Greetly, Greetly

March 2018

Greetings Peter, We are glad you took the time to tell people about your success with Greetly's digital reception app. We look forward to continuing to serve you and your patients.

Karla from Starbucks

Ease-of-use

Value for money

Customer support

Functionality

March 2018

A simple solution for a huge problem

I could improve my team's work and mine. My clients are happy with this app too.

Pros

It is really easy to use and intuitive. Me and my clients use it every time. I'm glad I find it becasue I could improve my work as a community manager.

Review Source: Capterra

Response: Greetly, Greetly

March 2018

Karla, so glad Greetly has been the perfect visitor management application for you and your visitors. Thank you for the review.

Charlie from Tecno.Blue

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

February 2018

Money well spent

I think the price is fair for what you get

Pros

At the begging we had a mess in our office, after we found greetly on the web we desided to give it a try and it was worth it, he have improved our reception process in so many different ways

Review Source: Capterra

Response: Greetly, Greetly

March 2018

Charlie, Thanks for taking a moment to review Greetly. We are so glad to hear we are exceeding your reception software needs.

Matthew from Crossover for Work

Number of employees:  1,001-5,000 employees

Ease-of-use

Value for money

Customer support

Functionality

February 2018

Overall it is a great app

Great product, keep working like this.

Pros

This app has alleviated a lot of stress that we had in our reception, effortless you can have a smart assistance. I am happy with this product over all, the functionality is awesome.

Review Source: Capterra

Response: Greetly, Greetly

February 2018

Greetings Matthew, Thank you for your review of Greetly's visitor registration app. We are glad we are meeting your expectations yet strive to do even better as we continue to add features to make the process easier and faster. Thanks again Matthew.

Jennifer Jackson from Clinic by the Bay

Ease-of-use

Value for money

Customer support

Functionality

February 2018

Greetly made our lives easier

Pros

very simple tool to use yet technically powerfully even easier for visitors to use. My employees and guests all rave about it

Cons

I don't have any bad founds or suggestions for this app, I'd like to be able to suggest feauture request in the future.

Review Source: Capterra

Response: Greetly, Greetly

February 2018

Thank you Jennifer for using Greetly and for taking the time to share this glowing review.

Erick from THE FOUNDATION FOR THE THOMAS MEMORIAL & SAINT FRANCIS HOSPITALS

Ease-of-use

Value for money

Customer support

Functionality

February 2018

This was exactly what I was needing!

Greetly help my patients to make appointments and organize their schedule and mine in an efficient way.

Pros

It's making my life easier, and I have improved my services thanks to this. My patients and I are more happy now. This app is wonderful and a very easy to use.

Review Source: Capterra

Response: Greetly, Greetly

February 2018

Thank you Erick for choosing Greetly and for taking the time to leave this kind review. We are honored to support your good cause and your patients.

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Verified Reviewer

Ease-of-use

Value for money

Customer support

Functionality

February 2018

Fast, Effective and really easy to use

Pros

The amount of customization you have is amazing, very simple to set-up, you'll be ready to go in a few minutes.

Review Source: Capterra

Response: Greetly, Greetly

February 2018

We always appreciate feedback and are glad Greetly is satisfying your visitor sign in needs.

Nicole from Social science Dept of UC University

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

December 2016

Good approach to handle Visits

Greetly is vital in making the necessary visitor's signing easy and flexible with our overwhelming number of people who usually visit our premises. Thanks for the good and innovative approach

Review Source: Capterra

Response: Greetly, Greetly

December 2016

Thank you Nicole. Your positive review means a lot to us. We appreciate the opportunity to work with you and the university.

Brian from Social science Dept of UCU

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

December 2016

Good approach to handle Visits

This Greetly App is helping us to make the necessary visitor's signing as we keep handling of the overwhelming number of people who usually make us a visit. Thanks for the good and innovative approach

Review Source: Capterra

Response: Greetly, Greetly

November 2017

Thanks Brian for using Greetly and for taking the time to leave a review.

Cooper from Imperial Restaurants

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

December 2016

Making Record keeping easier

This App is helping us to keep the big number of Employees under control with the signing in and managing their information. We deal in food industry specifically Running the Restaurants' business

Review Source: Capterra

Response: Greetly, Greetly

February 2018

Thank you Cooper for taking the time to review Greetly. Thanks also for the positive feedback. We will continue to do everything possible to create a great visitor registration experience for you and your guests.

Judy from Keystone Korner

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

December 2016

The best visitor management system

We tried several digital visitor management systems before finally coming across Greetly here on Capterra. As soon as we launched the trial we realized this was the right product for us. Greetly allowed us to customize the app so it looked like we had designed it for ourselves.

Pros

Lots of customization options. Fast. Maintains our visitor list online.

Cons

Ummmm, can't think of any.

Review Source: Capterra

Response: Greetly, Greetly

December 2016

Thank you Judy for selecting Greetly for digital visitor management and for the positive review.

John from LoHi Suites

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

December 2016

Greetly made our lives easier

We have subscribed to Greetly for our four offices suites facilities since early 2016. It has been a great addition. Greetly provides a central service for the businesses in our buildings. Overall it has been an excellent experience. Thanks.

Pros

Overall, it is pretty dummy-proof...and that is saying a lot about our other offices where I am not based ;)

Cons

It is a little annoying that they are solely on iPad...Android soon?

Review Source: Capterra

Response: Greetly, Greetly

December 2016

John, thank you for the great advice to buyers! We agree, once work spaces try Greetly, they will immediately see the benefits - great aesthetics, productivity gains and low cost. We are excited to support your reception areas and look forward to continuing this productive relationship.


Displaying 1 - 20 of 48 reviews