We have 6 iLobby units with thermal cameras. On average we have at least one or two system crash every single week.

This option has proven to be very successful and allows for quick introductions and ensures that all visitors are receiving the same information.

The best feature is the ease of use. All visitors and vendors have complemented the system and how efficient it is.

Super Responsive and Helpful Customer Service.

ILobby customer service agents are courteous quick to respond.

With the iPad scanning a license is difficult because the camera is on the back of the iPad.

I love the support received when issues arise. I love how customizable the product is.

We are very pleased with the iLobby system and highly recommend it as a visitor management solution.

Customer service has been great. I love the product and hope to grow a great relationship.

We use this tool to capture data of walk in clients at the centre. It's amazing because we can easily run reports.

The Receptionist software allowed us to automate the visitors and employees management experience. We no longer use the traditional paper log visible to everyone who visit the factory.

Great Visitor Management System for the Money.

When someone arrives, the text can sometimes look off on my phone, but may be phone error, not app error.

It eliminated the cost of an employee and their benefits. It's easy for our guests to use.

I also love that we can integrate it with Slack which we use.

I think the best part is the notification aspect of the software is pretty convenient.

Great Platform, Customer Service, and Performance.

It's slick, and it looks professional up front. Customers are kind of impressed, which is nice.

A very good value for money. Beside the quality of the app, Customer Support department is dynamic, quick and very willingness.

It was ineffective and we wanted a more confidential system.

I love the Slack integration and the sleek design.

The foreign language option is limited. Meaning you have to personally sellect and translate all the text (painful).

Our staff is now immediately notified with a delivery is made or a client presents for a session. No more checking the lobby a dozen times.

As a means to gather a security agreement, it definitely does its job. On top of that, getting the updated notifications helps.

We elevated our client experience with the ease of check in & gave our clinicians freedom.

Can't speak highly enough. Very user friendly especially to visitors who enter the building.

The check in process is super important because that's like a first impression, so I love how we can customize it to certain visitors.

User friendly and the availability of your Customer Service. Love the fact that I can design the buttons and add our logo.

We didn't want the cost of having a receptionist given the size of the business so went looking for  a digital option. The Receptionist fit the bill in terms of cost and functionality.

The adjustment to buttons from an esthetic perspective can sometimes be slightly difficult or limited but it's still sufficient.

I really enjoy the clear instructions. Very easy to use and navigate.

As we grow, it might get costly to have subscriptions for multiple locations.

Its been fun and easy to use for both our clients and myself.

It's easy for visitors to reach their designated party. Also the times I have reached out to Customer Service they have been very efficient, friendly and just overall helpful.

The process to setup The Receptionist was simple and easily accomplished. Setting up the users for visitors was intuitive to complete, with little interaction from customer support.

The integrated Badge-printer tool which allows badges to be printed for visitors at our organization is my favorite aspects of this software.

This is an excellent platform to ensure compliance with confidentiality requirements for our business. Photo documentation of visitors is an added plus.

Very easy to use and navigate, excellent price, superb customer service.

This software worked really great, as it allowed us to keep track of who entered the building and what their needs were.

The setup process was straightforward and didn't take long to customize. The ability to integrate visitor notifications with Slack was very helpful.

US Dollar

iLobby is the global leader in facility and visitor management for complex enterprises and regulated industries. Deployed across more than 6,000 sites worldwide, iLobby's FacilityOS platform powers complex work environments by optimizing and automating key facility processes to achieve regulatory compliance, enforce safety protocols, and drive site security requirements.

FacilityOS is an end-to-end Facility Management platform, consisting of multiple independent functional modules for visitor management, emergency and evacuation management, physical visitor and contractor access control, and package collection and verification. These powerful modules address specific functional areas and when used in combination,  provide a fully integrated, holistic facility and visitor management solution.

Visitor Management - Pre-loaded and pre-configured on enterprise-level hardware, VisitorOS™ streamlines and automates visitor management so you can improve workplace safety, security and compliance.

Emergency and Evacuation Management - EmergencyOS improves the efficiency and speed of your evacuations and optimizes emergency management preparedness. Reduce risk, minimize downtime, and avoid costly penalties with digitized emergency alerts, evacuations and reporting.

Physical Identity and Access Management - Extend the benefits of Access Control to visitors, contractors and other temporary guests. With SecurityOS, you can issue, track and manage temporary physical access for facility visitors. Streamline and automate permission provisioning while increasing security and visibility. 

Package and Delivery Management - Make the tracking and management of incoming packages simple and secure with DeliveryOS. Manage deliveries, track materials, verify and accept packages, see all deliveries at a glance, and more.

Powered by proven technology, people and processes, iLobby is reimagining how organizations can keep their people and their facilities safe, secure and compliant.

LongDescription

Employee Management

Safety Incident Management

Mobile Alerts

Security Management

Customizable Reports

Access Controls/Permissions

SMS Messaging

Alarm Management

Templates

Watch List

Digital Signature

Active Directory Integration

Electronic Signature

Single Sign On

Registration Management

Pre-Registration

Customizable Fields

Data Import/Export

Offline Access

Label Printing

Multi-Location

Self Service Portal

Contact Management

Self Check-in/Check-out

Badge Management

User Profiles

Compliance Management

ID Scanning

Real Time Data

Multi-Channel Communication

Multi-Language Alerts

Role-Based Permissions

Client Portal

Real-Time Notifications

Workflow Management

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Reminders

Visitor Tracking

Geotargeting

Event Management

Visitor Management

Multi-Language

Audit Management

Customizable Branding

Customizable Forms

Incident Management

Mass Notifications

Visitor Registration

Purchasing & Receiving

Third-Party Integrations

Document Management

Real-Time Monitoring

Communication Management

Two-Way Communication

Audit Trail

Risk Alerts

Real Time Updates

Campus Notifications

Reporting/Analytics

Secure Data Storage

Location Tracking

Status Tracking

Activity Tracking

Attendance Tracking

Historical Reporting

Alerts/Escalation

Real Time Reporting

Monitoring

Summary Reports

User Management

Email Alerts

Geographic Maps

Desktop Notifications

Push Notifications

Chat/Messaging

Customizable Templates

Contact Database

Employee Directory

Image Capture

Mobile Access

Email Management

Authentication

Wireless Internet Access

Web browser (OS agnostic)

Single user: Free
Multiple users: $199 per month

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

iLobby

In Person

Live Online

Webinars

Documentation

Videos

The Receptionist for iPad is a cloud-based visitor management solution that serves businesses of all sizes across all industries. The primary features of The Receptionist are visitor logs, visitor badges, visitor notifications (via SMS, email, Slack, and Microsoft Teams) and two-way communication with visitors. A new Broadcast Notifications feature allows you to message anyone currently checked into your workplace with important safety or maintenance information. 


The Receptionist offers legal agreement signing, delivery management, visitor photo capture, and the ability to create personalized workflows for your various visitor types. The solution offers hardware features like iPad, floor or desk stand, enclosure, mounting hardware, and badge printers. These can be bundled with the solution depending on the plan purchased. It also complies with industry standards ITAR, C-TPAT, FSMA, and PCI.


Users can also customize the appearance of the application and include in-app branding. The Receptionist is based on an annual and monthly subscription basis that includes support via email, phone, and through website chat and an online knowledge base.



Real Time Notifications

Third Party Integrations

Mac OS

Windows 10

14-day free trial. Choose from month-to-month subscription or annual plans—get one month free if you choose an annual option! ALL features are available on all plans. The only difference is the number of employee contacts (users who want to receive visitors and notifications) in your organization.

iLobby vs The Receptionist for iPad

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