iVisitor Management
About iVisitor Management
iVisitor Management Pricing
Pricing is per school per year, regardless of licensing level.
Starting price:
$460.00 per year
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for iVisitor Management
1 - 5 of 34 Reviews
John
Verified reviewer
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
4
Reviewed June 2018
This product helps our school feed safe with visitors
Easy to use and can quickly print an ID label for your visitors with little effort...and not a lot of setup is designed.
CONSAt times the software takes a few moments to load. I also wish there was more flexibility with the reporting features.
Vendor Response
Hi, John. We appreciate you providing a review of the Ident-A-Kid Visitor Management System! It's awesome to hear that your school feels safer with our system in place. There are a lot of options when it comes to creating reports in the School Manager application. If you have a certain report in mind you would like help creating, we'd recommend you contact our support team by calling 800-890-1000 option 2 or emailing support@identakid.com for assistance. Our team will be happy to help! Thanks!
Replied November 2019
Amy
Education Management, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed December 2019
Great for schools!
My favorite thing about the software is how easy it is to run reports with School Manager. It's a big help for teachers, counselors, and our social worker to look for patterns with tardies and absences.
CONSThis isn't a software issue, but we have a lot of issues with the Dymo printer jamming.
Reason for choosing iVisitor Management
I felt it was a better value for the money.
Vendor Response
Hi Amy, We appreciate you reviewing the Ident-A-Kid Visitor Management software! We're happy to hear that the system is easy to use and that you and your team use the School Manager for your reporting needs. We have some tips and tricks to help prevent/fix Dymo paper jams from happening. You can check out our support page here: https://support.identakid.com/hardware/hardware-questions/ and view the section on "Cleaning the Dymo printer". We hope that helps! If you need additional assistance please email support@identakid.com or call 800-890-1000 option 2. Thanks!
Replied December 2019
Beth
Education Management, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
2
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed November 2019
Disappointed
We are an Elementary School. We have 600 students and have visitors daily. We have custody issues and this software was suppose to help us with that. We have had several issues with the program not being on line and thus not scanning the Sexual Prediator list. We have also had issues with the Dymo printers taking so long to print the tardy & Visitor slips. We purchased a driver license scanner and this doesn't work half the time. I have been totally frustrated with this program this year!! To top that all off; we call for help and no one calls us back. I have paid way too much money to continue this program for next year. We will definately be looking at other options.
PROS? It was suppose to be the ease of using the software and easy for older adults to check in with. That has NOT happened. Very frustrating.
CONSThis software package has NOT delivered on what you said it could do. If anything with all the problems we have had and lack of communication with Ident - a -Kid and not returning our phone calls for help I would rather go back to paper!!
Vendor Response
Hi, Beth. We're sorry to hear that your experience hasn't been ideal. Our tech support team works hard to respond to all customer calls and emails as soon as possible, and we're sorry we didn't meet your expectations. We'd like to work with you to improve your experience. Our team can fix any issues you've had and ensure your system works as expected. We've contacted your local director, Maria, to assist in this process and will work to improve our system for your school going forward.
Replied November 2019
Mark
Primary/Secondary Education, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2019
A good solution for managing visitors and tardy students!
We use Ident-A-Kid to "check in" tardy students, student dismissals, etc. The software integrates with our PowerSchool student information system, saving data input time. The program also generates late passes for students. Visitors also check in with this system. They scan their driver's licenses, and a badge is generated with their picture on it. Overall, the system helps us track who is in the school at any given time.
PROSIt mostly just works. Not much in-house support is needed. Technical support is excellent.
CONSThere are a lot of options to choose from when setting up the software. So the setup process can be confusing at first.
Reasons for switching to iVisitor Management
The other product didn't integrate with PowerSchool and support was poor.
Vendor Response
Hi, Mark. We appreciate your review of the Ident-A-Kid Visitor Management System! It's awesome to hear that our system works well for your school and that you've had a great experience with our tech support team! We aim to not only help schools increase security, but also efficiency, and to hear that our PowerSchool integration helps save data input time is great! We understand that with a robust system the setup can be a little confusing at first. If you have any suggestions on what would be helpful for us to provide customers to ensure a smooth and easy setup we would love to hear them! You can also contact our support team for any assistance or guidance you would like when configuring settings and setting up new stations. Thank you!
Replied November 2019
Shirley
Primary/Secondary Education, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed November 2019
Ident-A-Kid: Pros and Cons
The ability to check in/out kids and adults with ease. Also like the ability to refuse people entry without creating a scene or embarassing them. I like the fact that Ident-A-Kid keep us updated on changes they make and appreciate the webinars to help understand the software better. Software is very user friendly; not complicated at all once you have the proper training on it which they offer. I like that we can pull up the software on our desk and see who is in the building and what method was used for entry. Also, support is just a click away which is very helpful.
CONSI have nothing about the software that I don't like.
Vendor Response
Hi, Shirley. We appreciate your feedback on the Ident-A-Kid Visitor Management System! It's awesome to hear that you've enjoyed your experience with us! We're glad that the system performs the way you need it to for increased security, and is very user-friendly for you! If you ever need any assistance or support in the future please don't hesitate to contact our support team. You can call 800-890-1000 option 2 or email support@identakid.com. Thanks!
Replied November 2019
