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Web browser (OS agnostic)About iVisitor
Veristream offers a cloud-based visitor management software, BreezN, which allows you to track and monitor all of your visitors and vendors. They cater to businesses of all sizes, across various industries, including enterprise companies with multiple locations across the world. Core features include full visibility of your facility, increased physical security, improved workflows, and better visitor experiences.
Visitor sign-in options include scanning their pre-registered QR code, scanning their driver’s license, or manually entering their information on the iPad kiosk. The visitor then gets a printed ID badge which can contain customizable information based on the visitor type you have created. The host receives an instant notification via e...
46 Reviews of iVisitor
Average User Ratings
Overall
4.46 / 5 stars
Ease-of-use
4.5
Value for money
4.0
Customer support
4.5
Functionality
4.0
Likelihood to Recommend
Not likely
Very likely
May 2019
Philip from The Original Bradford Soap Works, Inc.
Verified Reviewer
Company Size: 201-500 employees
Industry: Consumer Goods
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
5.0
Functionality
4.0
May 2019
Visitor Management made easy and efficient!
We solved a couple of issues with this system: First, visitors are now controlled upon arrival. IN other words, they aren't wandering around and indicating that they are visiting a person who might not have been aware that someone was coming to see them. in addition, it made our employees who receive visitors on a regular basis to be accountable for their visitors. It was a "win-win" for our organization.
Pros
It allows anyone with incoming visitors to pre-register them in the system. Once the visitor arrives, our security guard simply clicks on the icon indicating they've arrived, provide a badge and send them to the person being visited. It's really that simple...
Cons
I can't think of anything, in particular, that I don't like. I haven't had any issues and, if I did have any, the product support is amazing!
Response from Veristream
Replied May 2019
Thank you for your review, glad it has been deemed a "win-win" for your organization!
January 2019
Justin from OECO, LLC.
Company Size: 201-500 employees
Industry: Defense & Space
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
January 2019
Veristream Success Story
See Pros Section
Pros
When looking for a solution to replace our manual visitor process we did a lot of research on the right software application. We are an aerospace company with restrictions on access and many policies/procedures that detail the requirements for visitors into the building. Veristream provided a solution that was flexible in application allowing us to address our specific needs and regulated environment. The cost was competitive and it was nice that we could tie the software into our existing screening software to provide a seamless process. The Veristream team was very helpful in designing and aiding in the implementation process. If you are considering a software solution to manage visitor access Veristream software should be on your radar.
Cons
The only real issue we identified with the Veristream software is the printing limitations. We were looking for an option to print multiple color badges to help better identify a restricted visitor from a visitor that was unrestricted. We had a similar problem in addressing our desire to label certain visitors as "escort required". That said, none of the software applications we reviewed prior to selecting Veristream provided these features. The issue is easily addressed by process/procedure and shouldn't have a heavy impact on the decision to use Veristream software.
Response from Veristream
Replied January 2019
Hi Justin- We are so pleased to hear our visitor management solution has positively impacted the success of your business! Your satisfaction is very important to us, and our development team will be taking a look into your concerns. We will reach out to you directly when a resolution is identified. Thank you for your support and loyalty. We are grateful to have OECO as a member of the Veristream family!
May 2019
Paul from Hines
Company Size: 1,001-5,000 employees
Industry: Real Estate
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
3.0
Customer support
2.0
Functionality
4.0
May 2019
Satisfied but not impressed
Overall I'm satisfied with the product but wish it was more consistent. It is a very easy to use platform.
Pros
Ease of use on the platform. Nobody has any issues understanding how to use it.
Cons
Troubleshooting veristream outages. Happens to often when ivisitor freezes for five minutes because of an outage (diagnosed as an off site issue).
Response from Veristream
Replied June 2019
Sorry you've experienced such inconsistency with our iVisitor software! We're proud to say we've been able to maintain a 99.97% uptime, exceeding the industry standard for SaaS of 99.8%, but we know some things will happen and we do apologize for that. For instance, this month, there was a known issue with Microsoft Azure's Cloud Services, and all vendors, everyone from Netflix and our company were affected. While these incidents are rare, we're doing our best to make sure our customers feel minimal impact during these times. From the application side, iVisitor has been fairly stable during the course of 2019. If your building uses any type of Access Control integration, there could be a slight delay when passing information from iVisitor to your access control device. If you suspect that issues are due to the communication between iVisitor and your access control server, let us know and we'll be more than happy to conduct live speed tests with your team!
May 2019
Will from AMBSE
Company Size: 501-1,000 employees
Industry: Entertainment
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
5.0
Functionality
5.0
May 2019
Veristream Review - iVisitor
Overall we have had an outstanding experience with Veristream. The support as well as the product has been top notch.
Pros
iVisitor has been a great piece of software for our organization. We have numerous sites throughout our company and all have been implemented seamlessly. This product has enabled us to better manage our visitors while also increasing our security.
Cons
Early on we ran into issues with the user image quality on the badges that were produced. This was remedied by using an alternate camera than the one provided with the product.
Response from Veristream
Replied May 2019
Thanks for the review and for being a loyal customer! ?
May 2019
Anonymous
Verified Reviewer
Company Size: 51-200 employees
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
3.0
May 2019
Simple Solution
This software solves a problem for us, at a super reasonable price. It's essentially a set-and-forget piece of our day-to-day, and we have very rarely had to pay much attention to it - which means it's doing its job! Customer service has always been responsive and helpful. The software isn't fancy by any means, but it's more than capable of doing what it's supposed to do.
Pros
Very affordable guest badging system, works consistently, easy to use.
Cons
Not robust, not the most straightforward navigation.
Response from Veristream
Replied May 2019
Glad you've had a positive experience with our software and customer service! Thank you for the honest review!
