iVisitor is a cloud-based visitor management solution that serves businesses of all sizes across various industries. The software is particularly useful for large enterprises with several locations, multi-tenant buildings, healthcare, law and education. Core features include visitor management, risk assessment, access control integration, compliance adherence and reports.

iVisitor allows users to monitor visitor activity across multiple facilities in real time. The software also manages vendor and package delivery visits. Employees can pre-register guests to expedite the check-in processes, and name badges can be printed automatically during sign-in.

iVisitor offers integration with access control and security systems. It maintains audit trails for each facility across a multi-location company to support compliance standards. iSiteAccess is another module of the software that manages site access for travelling employees.

The software is available with subscription pricing and offers customer support over the phone and online.



33 Reviews of iVisitor

Overall rating

4.5 / 5 stars

Showing 1 - 20 of 33 reviews

December 2018

briana from Blueprint Studios

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2018

Blue Print Studios

It creates safety for our business and protects are expensive products

Pros

Simple and easy to use when going into the building

Cons

Nothing is wrong, the system is great and works great for our specific business

Response from Veristream of Veristream

Replied December 2018

Thanks for the awesome review, Briana! We're happy to hear we're hitting the mark for you and helping to keep your business safe. Cheers!

December 2018

Bruce from Arconic

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2018

Reps very helpful

Reps called to check and see how we are doing at Arconic she is very helpful and knowledgeable very nice lady

Pros

Very simple to use for me and the other officers to ise

Cons

We have been using IVisitor since I have been here great tool

Response from Veristream of Veristream

Replied December 2018

Thanks for the positive review of our iVisitor platform and the kind words about our reps! Customer service is important to us - we truly care about your success! ~Veristream

December 2018

Amy from Brookdale

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2018

Why didn't we do this sooner

Pros

Quick check-in
Background Checks
24/7 Support

Cons

This software needs an mobile app, but otherwise works well.

November 2017

Holden from Veeco Instruments Inc.

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

3 of 5

Functionality

5 of 5

November 2017

still in early stages of testing and gathering feedback

doing away with our manual process. this is more streamlined and simple process.

Pros

screening tool is a great in assisting with enhancing Export Compliance. Very simple process from Employee User Type perspective. Notifies visitor and host.

Cons

the pictures are horrible when printed out to the point I don't see why its even necessary to have a picture.

still in early stages of testing and gathering feedback

November 2017

Bobbie from Inpro Corporation

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2017

Very easy to use

Professional image, and addressed a safety issue of knowing who is currently in our building.

Pros

The professional image of having pre-printed visitor tags is very important to us, and it makes our visitors feel very welcome when they arrive.

Cons

I had a tough time finding a nice looking way for people to wear the tags, but when I did, I was very pleased with the result. I think Veristream should offer more solutions rather than leaving it up to the customer to figure out.

November 2017

Lucy from Hines

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

3 of 5

Customer support

5 of 5

Functionality

3 of 5

November 2017

A software program that works anywhere you need it to register guests/visitors.

Pros

The software is user friendly for entry of visitors/guests and our security guards manage to get check in quickly.

Cons

The system has had issues during the last couple of weeks in the morning when we have had a large number of visitors/guests to check in.

November 2017

Judia from Creative Associates International

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

3 of 5

Customer support

5 of 5

Functionality

3 of 5

November 2017

Excellent for notifying reception that someone is coming to the office

Mainly, the ability to notify my front office of intended visitors, what location the visitor needs to be directed to and to notify the host that their guest(s) have arrived without hunting them down.

Pros

I like that you can send an email to the visitor to confirm their visit, as well as reply back to the reception station if you as the host are running late or need to get a message to the visitor

Cons

It would be great if the delivery option was available to all users and not solely in the Admin function. This way the recipient can notify the receptionist that they are expecting a package and how many, just as they do for visitors.

November 2017

Steven from Cummins

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

November 2017

easy to use system for visitors might need some more usability features

reduction in time of receptionist by not having to phone the people.

Pros

ease of use for visitors especially the barcode and smartphone us very handy. Also good is that everything is web based

Cons

might become better with some usability features for the registering people and some more dynamics of the website. It is quiet static now and some features like registering reoccuring visitors are not always getting emails with barcodes...

November 2017

Rachel from Tempur Sealy

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2017

Log on and get it done, that's it. no fuss no muss

Pros

the simplicity. it doesn't have a lot of extra unnecessary stuff to wade through. you can easily get to what you are looking for and get it done.

January 2017

jason from WWT

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2017

Full encompassing application

With the ability to not only track visitors, it creates custom badges, integrate into security badge system and check for dangerous parties. Awesome !

Pros

Encompassing

Cons

Setups are not as easy and I would like

August 2016

Larry from Accenture LLC

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2016

Virtual Visitor Badging Kiosk

Sales and technical support from initial contact to local implementation has been excellent. Response time and engagement also excellent whether reaching out to Sales Support team or Help Desk. Courteous and professional.

Pros

Incredibly easy to operate with a lot of flexibility and customization capability. We've taken a "meat and potatoes" initial approach but intend to leverage full capabilities as we roll out to other North American Centers.

Cons

We would like to have the capability to print badges in a couple of colors.

March 2016

Shan from J0hnson & Johnson

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

5 of 5

March 2016

Excellent service!

Customer friendly and conscious! very open to creative ideas shared by customers for customisations. THANK YOU! Veristream Curtis | Liz | John are our achors here at Johnson & Johnson

September 2015

Roland from AmeriHealth Caritas

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

5 of 5

September 2015

This software has been great so far

The pros it has been very dependable. My support help Christina has been a great help trying to get my printer up and running again

September 2015

Cathy from TRA

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

5 of 5

September 2015

Just implementing so not fully functional yet.

We evaluated numerous products when we started looking for a visitor control system and iVisitor was the only one that had the capabilities we needed. Additionally, we receive immediate and friendly support from Laurel and the rest of your support team any time we have a question. I am impressed with your service and support. I do have one suggestion however that we feel would enhance your product. You should give Admin users the ability to perform configuration of certain features, such as add/remove fields, alter field names, set up security classes and functionality.

September 2015

Emmett from SUNY Maritime College

Review Source: Capterra


Ease-of-use

4 of 5

Customer support

5 of 5

September 2015

The software is proven to be user friendly and highly effective in communication to all parties.

The software fulfills the campus needs to monitor and specify the various type of traffic during the course of the day. Its simplicity is as valuable as its comprehensibility.

September 2015

Kenneth from Cancer Treatment Centers of America

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

5 of 5

September 2015

It is a very easy and very smooth software.

We use this software for signing visitors and vendors. It is a very smooth process and quick and easy for people to understand. I very much like how we can save people in the system for simple sign in. We have a lot of vendors who come in multiple times a month or even a week and its simple to just know who they are and sign them in. Instead of them always having them sign in and get a picture taken. A con that I have, when I go to save someone as a Pre-Approved visitor, I can't take the picture I already took when the signed in. I have to save their information and than the next time they come in take a picture. I hope for a way to just take the picture I just took and add it to the profile. The Customer Service agent I work closely with Laurel Cates is fantastic. Anytime I have a question or need help she responses very quickly and is very informative. She is a pleasure to work with and has given me a lot of knowledge on how to work the software better.

April 2015

Joel from Red Studios Hollywood

Review Source: Capterra


Ease-of-use

4 of 5

Customer support

4 of 5

April 2015

So far relatively painless to use. The duplicate name entry continues to be an issue

User friendly. Duplicate name entries with CSV file uploads is an ongoing issue.

March 2015

Mike from Janssen Pharma

Review Source: Capterra


Ease-of-use

4 of 5

Customer support

5 of 5

March 2015

I Visitor Review

We have been using I-Visitor for over a year. Seems to be going well with little to no issues

March 2015

David from Nestle Purina Pet Care

Review Source: Capterra


Ease-of-use

4 of 5

Customer support

5 of 5

March 2015

Ivisitor usage at our location

I would like to say that the Ivisitor system is good to operate and our lobby officers can use the system easily. We had issues with the printing of badges, however, have corrected that issue. I am overall happy with Ivisitor. The Tech support is good and quick to reply to questions. Thanks.

March 2015

Thomas from Phoenix Contact

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

5 of 5

March 2015

Phoenix Contact Review of iVisitor

The system is very simplistic, which makes it great for everyone to quickly pick up on. Curtis and Liz are excellent when it comes to customer service. They are always there and eager to help when there is a problem, even if the problem does not originate at Veristream. The system downtime is non-existent There is some customization that Phoenix Contact would like to have, but it is not available to be incorporated into the program. These have been discussed with Curtis. Overall, I would recommend this system to anyone.