All Jurny Reviews
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Jurny Reviews
Reviews Summary
Overall Rating
4.5Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.5
Customer Support
4.6
Value for money
4.5
Functionality
4.5
Pros
"There are so many integrations that are included with your subscription. And, so many software programs that integrate with Jurny. "
"A standout feature is its AI assistant, Nia, which boosts response times by 80% and offers valuable insights through sentiment analysis of guest reviews. While some integrations with online travel agencies are still developing, Jurny's robust customer support and forward-thinking tools make it a top choice for property managers seeking to elevate their guest experience."
"It's great because he knows me, my previous issues, etc. And, unlike going to a customer service call center/email center, he is already familiar with me and my company. "
Cons
"Lack of customer support and being extremely clunky and non-user friendly made me drop both of them. "
"I really wish they had a 800 Customer Service number."
"Access codes don't integrate with the locks so they have to be added manually, expect there was no option to add codes manually so the check-in details had to be send manually."
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