About Lobbipad


Lobbipad is a cloud-based visitor management software that helps manage all processes related to visitors, from check-in as per regulatory compliance for guests and employees, to departure from office premises. The centralized platform allows enterprises to register using self-service iPads and provide crucial information about themselves that are mandatory at check-in.

Key features of Lobbipad include registrations, check-ins/check-outs, badge assigning, visitor logs and host notifications. The system enables users to create customizable and personalized badges with details on visitors' purpose to visit premises. Additionally, it comes with onsite legal document signing module, which lets users keep visitor logs as a record of their acknowledgment on all documents. 

Lobbipad provides a mobile application for iPhone or iPad devices, allowing visitors to pre-register and receive email confirmations with information such as directions, special needs accommodations, parking maps, security requirements, guest Wi-Fi passwords and more. 



Read More

Supported Operating System(s):

Mac OS, Web browser (OS agnostic)

39 Reviews of Lobbipad

Average User Ratings

Overall

4.79 / 5 stars

Ease-of-use

5.0

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(31)

4 stars

(8)

3 stars

(0)

2 stars

(0)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

Filter reviews by:

Sort by: Most Helpful | Most Recent

Showing 1-20 of 39 reviews

Do you use this product?Write a review

May 2019

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

May 2019

Lobbipad is a really nice check-in solution

Really nice solution to manage the visitors in your company, it looks great and you can personalize it in every settings. You need an iPad and a Brother badge printer to print your personalized badge for the visitors, where you can put you company logo too. You can manage everything trought the web portal. The host that the visitor ask for will be advised trought an email plus an sms message on the smartphone. The administrator of the system have an overall and complete info for the check-in and check out of the visitors. It is possible to print the evacuation list so you can immediately know the visitors that are into your company in case of an emergency. Always trought the web managing portal you can see all the past visitors, filtering all the information, so you definitely have a complete LOG of your visitors! It can really and deeply help you to complain the ISO-27001 if you need it.

Pros

With Lobbipad you can definitely meet the expectation that you have and it can be the perfect solution for an ISO-27001 requirements or similar necessity of your company too. The support and the availability that I received to try and setting up the solution are great, fast and complete. It is now about a year that I use this solution and I'm fully satisfied. With lobbipad you can fully automatise the check-in process in your company.

Cons

There is just one thing missing: you can not manage documentation. I mean if you want to ask to the visitors to subscribe an NDA or similar documentation, sending it to your administration to achieve it and sending it to the person that is checking in... you can not do it. You can just add a full screen message and ask to press the "AGREE" button to your company policy or other info trought a message that the lobbipad ask to the visitors to agree during the check-in process. Anyway the 90% of the check-in process is done so if you need it, it means that the host will do it personally with the visitors... not a big deal and maybe even more professional considering that it's an important documentation...

Response from The Offix of

Replied May 2019

Thanks for the very kind review! We're currently working on expanding the NDA feature, so we'll keep you posted on that. Warm regards, Jeroen.

August 2018

Anne-Marie from 24+ nv

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2018

Excellent & easy to use

We were in desperate need to professionalise our companies front desk. In the past our receptionists had to spent a lot of time in getting our visitors registered and contacting the persons they were visiting. With Lobbipad everything goes automatical. Visitors register quick & simple on the Lobbipad. Their contactperson receives a immediate text message - so our front desk doesn't wast any time any more in tracking down the host. From security & risk point of view Lobbipad is also a true asset. We now know exactely who is in the building. The pre-registration feature is also very convenient and easy to use. People are allways very pleasantly surprised with the professional look and easy to use Lobbipad. And this reflects on our company in a very positive way.

Pros

Simple, easy to use, plug & play, intuitive GUI, no cluttering of features we don't need or use. Very stable.

Cons

So far we haven't encountered any negative experiences

April 2019

Anonymous

Verified Reviewer

Company Size: 5,001-10,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

April 2019

A great visitor tracking system

Very happy with Lobbipad!

Pros

The system is very intuitive and easy to set up. Once my team and I had received the software, we had it up and running with the rest of the company within days of exposure.
Also, it did not take long to teach everyone how to use the software. The learning curve is small and we all can utilize it well.
The customer support is helpful and always at the ready as well. They answered any and all questions we had through the initial process

Cons

Re-entering data for repeat visitors seems unnecessary and can be a hassle sometimes. I wish there was an option to save user data and re-use it over time when need be. Otherwise there's nothing else that's bothered me. It works great!

Response from The Offix of

Replied April 2019

Many thanks for the kind review! We don't offer suggestion for historical visits, because this will give privacy issues. There's always a thin line between hospitality and privacy ... Warm regards, Jeroen.

September 2017

Rachid from DeLijn

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

September 2017

a very good relationship,everything went very fast, friendly, helpful and prompt response to support

no waking up at reception, security is improved because you have a list of visitors with a few kilcken, thanks to the name printer person recognizable

Pros

The advantages are that it is a very intuitive system, very easy to use, stable and at support I received very quick answers to my questions and solution to my wishes

Cons

because it is such a simple system it is also very stable, the disadvantage is that changes in certain fields or personal adjustments are not self-evident

Response from The Offix of

Replied September 2017

Thanks for the very kind review, Rachid! ;-)

October 2018

Kevin from Mifratel

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2018

Lobbipad is convenient and professional in use

Lobbipad is convenient and professional in use. Everyone who gets to know this concept is very positive about it, making a photo is useful for those who welcome the guest as it is very often also a nice icebreaker. All data is immediately forwarded to the hosts and available online in a clear overview. Support at Lobbipad is very good: Questions or issues are always handled in a timely manner.

Pros

- Easy to use
- All data is immediately forwarded to the hosts and available online in a clear overview
- Great customer support

Cons

Everyone who gets to know this concept is very positive about it!

Response from The Offix of

Replied October 2018

Many thanks for the very kind review, Kevin! ;-)

May 2018

Paula from Resilux

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2018

Wonderful product! User-friendly and professional registration of visitors.

no loss of time with registration of visitors

Pros

Very easy to use. Visitors can be pre-registered.
Once a visitor has checked in, the host automatically receives a text message on the mobile phone and an e-mail. A visitor's badge is printed at the same time.
Easy to manage settings, hosts etc. on the web portal.
Great customer support and prompt answers!
Professional look and easy-to-use features. Lobbipad gives receptionists more time for their core tasks!

Cons

Some of our visitors enter the premises regularly or a few days in a row and have to re-enter all their data each time again. Is there is a possibility that, when filling in the name and surname, the rest of the data is automatically added?

Response from The Offix of

Replied June 2018

Thanks for the very kind review, Paula! As discussed in person, creating recurring visitors would give privacy problems, especially with the GDPR in effect now. It's a thin line between user-friendliness and privacy ... Warm regards, Jeroen.

October 2016

Johan from aternio

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2016

Proud Lobbipad user

aternio is probably one of the first Lobbipad users. We saw the tool evolve from a curiosum in our lobby to a welcome addition for our reception. Both staff and visitors are happy with Lobbipad. It is easy to use and looks great. Every reception should be equiped with Lobbipad: it makes dealing with visitors utmost effective.

Pros

looks, easy to use, very efficient

Response from The Offix of

Replied October 2016

Hi Johan, many thanks for the nice feedback, much appreciated!! ;-)

May 2018

Kris from UTP

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

May 2018

Visitor announcements made super easy

Pros

Easy setup and a super smooth interface
Convenience of being informed when visitors arrive
Possibility to reduce administrative work for our front office

Cons

Nothing really, maybe just that it is still fairly limited in functionalities but that is of course also the essence of the tool

Response from The Offix of

Replied May 2018

Thanks for the kind review, Kris! ;-)

December 2017

Sandra from Microtherm NV

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

December 2017

Very userfriendly and professional visitor registration app customized to your company.

Professionalism - Time efficiency

Pros

The host is informed about his/her visitor per email and per sms.
We can include the bullet points of our safety instructions.
You can pre-register your visitor, also large groups.
There is an evacuation list which can be applied on your mobile as well (no print-out needed during fire alarm).
Visitor badge is printed (textile proof).

Cons

The language option is a drop down selection list. It would be better to show the different languages as buttons on the welcome page.
The last sentence is customizable however layout could be better.
Terms section on the Lobbipad platform for administrators is not stable enough.

Response from The Offix of

Replied December 2017

Hi Sandra, thanks for the very kind review! We have put the improvement for the language selector on the roadmap, as well as a better Terms editor ;-).

February 2019

Sam from Inex

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2019

Happy with Lobbipad

Easy to use software. I would recommend it !

Pros

Easy to use. No work for our IT department, because all is in the cloud.

Cons

No real remarks. We got what we paid for and the company does a lot of changes and publishes them for all clients.

Response from The Offix of

Replied February 2019

Thanks for the very kind review, Sam! ;-)

November 2016

Koen from Oneliner Translations

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2016

We LOVE Lobbipad!

With a clean, intuitive interface and easy-to-use features, Lobbipad has really helped us manage our visitors, for our office and client events. PS: their after-sales support is excellent!!

Pros

Simplicity - extremely easy setup and very smooth check-in process for visitors.

Response from The Offix of

Replied November 2016

Thanks for your very kind feedback Koen, much appreciated!! ;-)

April 2017

Tine from Kinepolis Group

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

April 2017

Innovative welcome for your guests

Since the installment of Lobbipad within the headquarters of Kinepolis Group, our guests are very enthousiastic about the way of receptioning them. At their check-in, our host is instantly warned by mail and by sms that the guest has arrived. Most of the time the guest allows the Ipad to take a picture of himself, which is very useful for our hosts to pick out their guest amongst others. With the software, we can already welcome the guest before their arrival with a few practical details and after their check-out, we can also send them a "thank you" note for visiting our offices. This is a software which allows you to welcome your