Ratings Breakdown
User Reviews Overview
Feature Ratings
Ease-of-use
5.0 / 5
Value for Money
5.0 / 5
Customer Support
5.0 / 5
Functionality
4.5 / 5
Pros
"Easy setup and also easy to use for our visitors in our different locations"
"The advantages are that it is a very intuitive system, very easy to use, stable and at support I received very quick answers to my questions and solution to my wishes"
"The easy way of use. It is clear and not overloaded with seldom used features."
Cons
"Software wise I don't have any issue. However, Badge printing(printer) didn't work as expected. So, I don't like that part."
"I mean it could be free. No but really no issues "
"I can't think of any negative aspect about the software/system."
Lobbipad Reviews
Filter by:
March 2020

Glenn from EY
Company Size: 10,000+ employees
Industry: Venture Capital & Private Equity
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
March 2020
Easy to use, High Value and Low Cost
Pros
Allows to pre-register visitors and hosts are notified when their guests have arrived via email and phone sms. By using extra-fields during the pre-registering, we do monthly analysis of visitors to be able to report internal who has visited us. It also shows multiple people, who is receiving who, allowing for better sharing of information about the visitor prior to a meeting.
Cons
No summary or dashboard sent (weekly/monthly) where we get an easy overview.

Response from The Offix
Replied March 2020
Thanks for the very kind review, Glenn! We will take your suggestion into account.
January 2020
Annelies from Iris Facility Solutions
Company Size: 51-200 employees
Industry: Facilities Services
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
5.0
Functionality
5.0
January 2020
Professional product that boosts your image
Pros
The first impression for the visitor is the most important. Lobbipad contributes on this first impression. The classic way with pen and paper is replaced. We even have a client that has the kiosk/Lobbipad on the groundfloor and his offices on different flores. It works!
Cons
I have no negative coments. The Lobbipad gives our company and our clients exacly what we expect. easy to use as administrator and user

Response from The Offix
Replied January 2020
Many thanks for the very kind review Annelies!
May 2018
Kris from UTP
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
5.0
Functionality
4.0
May 2018
Visitor announcements made super easy
Pros
Easy setup and a super smooth interface Convenience of being informed when visitors arrive Possibility to reduce administrative work for our front office
Cons
Nothing really, maybe just that it is still fairly limited in functionalities but that is of course also the essence of the tool

Response from The Offix
Replied May 2018
Thanks for the kind review, Kris! ;-)
August 2019
Heino from Kautex Textron Benelux
Company Size: 201-500 employees
Industry: Automotive
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
August 2019
Nice Digital reception desk
Lobbipad is very open for user experieces and is willing to listen to new ideas and implement them.
Pros
Easy and inuïtive GUI, without any unwanted or unused features that must be paid. It just does what it should do. No additional windows-Pc's or servers necessary, runs 'stand-alone' on a tablet. Some options can be personalized interesting price model for both small, medium-size and bigger companies.
Cons
the printer sometimes looses connection with the application and can only be reconnected with a specific procedure
Reasons for Choosing Lobbipad
pricing model and ease of use

Response from The Offix
Replied August 2019
Thanks for the nice review Heino, much appreciated! ;-)
August 2018

Anne-Marie from 24+ nv
Company Size: 201-500 employees
Industry: Banking
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
August 2018
Excellent & easy to use
We were in desperate need to professionalise our companies front desk. In the past our receptionists had to spent a lot of time in getting our visitors registered and contacting the persons they were visiting. With Lobbipad everything goes automatical. Visitors register quick & simple on the Lobbipad. Their contactperson receives a immediate text message - so our front desk doesn't wast any time any more in tracking down the host. From security & risk point of view Lobbipad is also a true asset. We now know exactely who is in the building. The pre-registration feature is also very convenient and easy to use. People are allways very pleasantly surprised with the professional look and easy to use Lobbipad. And this reflects on our company in a very positive way.
Pros
Simple, easy to use, plug & play, intuitive GUI, no cluttering of features we don't need or use. Very stable.
Cons
So far we haven't encountered any negative experiences
November 2020
Tom from ESAS
Company Size: 1,001-5,000 employees
Industry: Information Technology and Services
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
November 2020
Does exactly what it has to do
We have been rolling out Lobbipad in our different locations where we not always have someone at the reception desk. Our visitors can now easily check in and the host gets the required notification. Administrative load for the reception decreased. Purchasing the product and support afterwards always went pretty fine.
Pros
Easy setup and also easy to use for our visitors in our different locations
Cons
I can't think of anything as Lobbipad does exactly what we expected

Response from The Offix
Replied November 2020
Many thanks for the kind review, Tom!
January 2020
Roeland from FamousGrey
Company Size: 51-200 employees
Industry: Public Relations and Communications
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
January 2020
Another 5 stars
Pros
Does a simple task, but does it extremely well; easy check-in/out system for visitors, host notifications, pre-registrations with optional email to visitors, logging of all ins and outs... Streamlined user interface on the iPad, and idem ditto for the administration web interface. Free full-option trial available. Easy to reach out to get support.
Cons
As an administrator, one has to keep the hosts (own personnel) database up-to-date (semi-)manually. Although there is a command-line sync tool available, there's no 'live' integration with Active Directory. Also, one should be able to search the logs for more criteria.

Response from The Offix
Replied January 2020
Many thanks for the review, Roeland!
January 2020

Philippe from DigitYser
Company Size: 2-10 employees
Industry: Events Services
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
January 2020
Managing our visitors
Visitors are announced by sms to the person they are meeting. This frees us the time from our receptionist that can now do more interesting work.
Pros
Lobbipad is easy to set up and implement. We use it to control the visitor's flow from our meeting and training centre. With this system, we have a GDPR access control system.
Cons
System does exactly what we need to set in place.
Reasons for Choosing Lobbipad
cheaper and more scalable solution

Response from The Offix
Replied January 2020
Many thanks for the kind review, Philippe!
May 2018

Paula from Resilux
Company Size: 501-1,000 employees
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
May 2018
Wonderful product! User-friendly and professional registration of visitors.
no loss of time with registration of visitors
Pros
Very easy to use. Visitors can be pre-registered. Once a visitor has checked in, the host automatically receives a text message on the mobile phone and an e-mail. A visitor's badge is printed at the same time. Easy to manage settings, hosts etc. on the web portal. Great customer support and prompt answers! Professional look and easy-to-use features. Lobbipad gives receptionists more time for their core tasks!
Cons
Some of our visitors enter the premises regularly or a few days in a row and have to re-enter all their data each time again. Is there is a possibility that, when filling in the name and surname, the rest of the data is automatically added?

Response from The Offix
Replied June 2018
Thanks for the very kind review, Paula! As discussed in person, creating recurring visitors would give privacy problems, especially with the GDPR in effect now. It's a thin line between user-friendliness and privacy ... Warm regards, Jeroen.
October 2018

Lode from Würth Belux (official)
Company Size: 201-500 employees
Industry: Building Materials
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
October 2018
Working in an efficient and professional way
Since we have installed Lobbipad at our reception desk we received many positive reactions from our visitors and also from our internal staff while they are directly informed by mail and/or sms that their contact has arrived. Lobbipad fits perfectly to our entrance policy and to the new GDPR. A direct and personal support is available when needed and regular improvements are offered.
Pros
- very easy to use - gives a more professional appearance at your reception desk - in accordance with GDPR - no need anymore to phone the host while he/she is automaticaly informed that his/her visitor has arrived - combination with label printer to make our visitor badges
Cons
- no real remarks. Untill today the software matches 100% with our needs.

Response from The Offix
Replied October 2018
Thanks for the very kind review, Lode! ;-)
May 2019
Anonymous
Company Size: 11-50 employees
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
May 2019
Lobbipad is a really nice check-in solution
Really nice solution to manage the visitors in your company, it looks great and you can personalize it in every settings. You need an iPad and a Brother badge printer to print your personalized badge for the visitors, where you can put you company logo too. You can manage everything trought the web portal. The host that the visitor ask for will be advised trought an email plus an sms message on the smartphone. The administrator of the system have an overall and complete info for the check-in and check out of the visitors. It is possible to print the evacuation list so you can immediately know the visitors that are into your company in case of an emergency. Always trought the web managing portal you can see all the past visitors, filtering all the information, so you definitely have a complete LOG of your visitors! It can really and deeply help you to complain the ISO-27001 if you need it.
Pros
With Lobbipad you can definitely meet the expectation that you have and it can be the perfect solution for an ISO-27001 requirements or similar necessity of your company too. The support and the availability that I received to try and setting up the solution are great, fast and complete. It is now about a year that I use this solution and I'm fully satisfied. With lobbipad you can fully automatise the check-in process in your company.
Cons
There is just one thing missing: you can not manage documentation. I mean if you want to ask to the visitors to subscribe an NDA or similar documentation, sending it to your administration to achieve it and sending it to the person that is checking in... you can not do it. You can just add a full screen message and ask to press the "AGREE" button to your company policy or other info trought a message that the lobbipad ask to the visitors to agree during the check-in process. Anyway the 90% of the check-in process is done so if you need it, it means that the host will do it personally with the visitors... not a big deal and maybe even more professional considering that it's an important documentation...

Response from The Offix
Replied May 2019
Thanks for the very kind review! We're currently working on expanding the NDA feature, so we'll keep you posted on that. Warm regards, Jeroen.
February 2020
Peter from Van Hoecke NV
Company Size: 51-200 employees
Industry: Furniture
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
February 2020
A real visitors management system that works
It gives us an overview of our visitors It generates a list of who's in the building when there is an evacuation It gives our reception a professional image
Pros
The easy way of use. It is clear and not overloaded with seldom used features.
Cons
The fact that it produces selfadhesive labels. It would be a great option to have a printer that prints the badge immediately.

Response from The Offix
Replied February 2020
Many thanks for the kind review, Peter! We are currently developing e-ink digital badges, more info soon ;-). Warm regards, Jeroen.
September 2017
Rachid from DeLijn
Company Size: 1,001-5,000 employees
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
September 2017
a very good relationship,everything went very fast, friendly, helpful and prompt response to support
no waking up at reception, security is improved because you have a list of visitors with a few kilcken, thanks to the name printer person recognizable
Pros
The advantages are that it is a very intuitive system, very easy to use, stable and at support I received very quick answers to my questions and solution to my wishes
Cons
because it is such a simple system it is also very stable, the disadvantage is that changes in certain fields or personal adjustments are not self-evident

Response from The Offix
Replied September 2017
Thanks for the very kind review, Rachid! ;-)
August 2019
Leen from DIVA
Company Size: 11-50 employees
Industry: Museums and Institutions
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
August 2019
Lobbipad Review
Visitors of our museum-backoffice check in via Lobbipad. They can chose themselves to make a selfie to announce their arrival. Co-workers get a message on phone & e-mail to come over to the desk and welcome their visitor. Lobbipad makes it easy for the frontdeskcollegues to warn the backoffice, while welcoming museumvisitors at the same time.
Pros
- User-friendly - Clear design - Easy pre-registration - Practical photobooth option
Cons
We have no comments at all on our working with Lobbipad.

Response from The Offix
Replied August 2019
Many thanks for the very kind review, Leen! ;-)
January 2020
Reza from WABCO
Company Size: 10,000+ employees
Industry: Automotive
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
January 2020
A new era of visitor management
Pros
The simplicity of implementation and use combined with the cloud data availability makes this a complete tool. As well having a fully transparent road-map provides the extra kick.
Cons
We have not come across any negative points!
October 2018
Kevin from Mifratel
Company Size: 1,001-5,000 employees
Industry: Telecommunications
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
October 2018
Lobbipad is convenient and professional in use
Lobbipad is convenient and professional in use. Everyone who gets to know this concept is very positive about it, making a photo is useful for those who welcome the guest as it is very often also a nice icebreaker. All data is immediately forwarded to the hosts and available online in a clear overview. Support at Lobbipad is very good: Questions or issues are always handled in a timely manner.
Pros
- Easy to use - All data is immediately forwarded to the hosts and available online in a clear overview - Great customer support
Cons
Everyone who gets to know this concept is very positive about it!

Response from The Offix
Replied October 2018
Many thanks for the very kind review, Kevin! ;-)
October 2016
Johan from aternio
Company Size: 11-50 employees
Industry: Legal Services
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
October 2016
Proud Lobbipad user
aternio is probably one of the first Lobbipad users. We saw the tool evolve from a curiosum in our lobby to a welcome addition for our reception. Both staff and visitors are happy with Lobbipad. It is easy to use and looks great. Every reception should be equiped with Lobbipad: it makes dealing with visitors utmost effective.
Pros
looks, easy to use, very efficient

Response from The Offix
Replied October 2016
Hi Johan, many thanks for the nice feedback, much appreciated!! ;-)
December 2017
Sandra from Microtherm NV
Company Size: 51-200 employees
Industry: Chemicals
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
5.0
Functionality
4.0
December 2017
Very userfriendly and professional visitor registration app customized to your company.
Professionalism - Time efficiency
Pros
The host is informed about his/her visitor per email and per sms. We can include the bullet points of our safety instructions. You can pre-register your visitor, also large groups. There is an evacuation list which can be applied on your mobile as well (no print-out needed during fire alarm). Visitor badge is printed (textile proof).
Cons
The language option is a drop down selection list. It would be better to show the different languages as buttons on the welcome page. The last sentence is customizable however layout could be better. Terms section on the Lobbipad platform for administrators is not stable enough.

Response from The Offix
Replied December 2017
Hi Sandra, thanks for the very kind review! We have put the improvement for the language selector on the roadmap, as well as a better Terms editor ;-).
August 2019
Carl from De Meyer NV
Company Size: 51-200 employees
Industry: Mechanical or Industrial Engineering
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
August 2019
Lobbipad
Pros
Easy to set up! Easy to use! Great value for money... Visitor registration looks very professional since installation of Lobbipad!
Cons
I can't think of any negative aspect about the software/system.

Response from The Offix
Replied August 2019
Thanks for the very kind review, Carl! ;-)
February 2019
Sam from Inex
Company Size: 201-500 employees
Industry: Dairy
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
February 2019
Happy with Lobbipad
Easy to use software. I would recommend it !
Pros
Easy to use. No work for our IT department, because all is in the cloud.
Cons
No real remarks. We got what we paid for and the company does a lot of changes and publishes them for all clients.

Response from The Offix
Replied February 2019
Thanks for the very kind review, Sam! ;-)
November 2016
Koen from Oneliner Translations
Company Size: 11-50 employees
Industry: Translation and Localization
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
November 2016
We LOVE Lobbipad!
With a clean, intuitive interface and easy-to-use features, Lobbipad has really helped us manage our visitors, for our office and client events. PS: their after-sales support is excellent!!
Pros
Simplicity - extremely easy setup and very smooth check-in process for visitors.

Response from The Offix
Replied November 2016
Thanks for your very kind feedback Koen, much appreciated!! ;-)
April 2017
Tine from Kinepolis Group
Company Size: 1,001-5,000 employees
Industry: Entertainment
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
April 2017
Innovative welcome for your guests
Since the installment of Lobbipad within the headquarters of Kinepolis Group, our guests are very enthousiastic about the way of receptioning them. At their check-in, our host is instantly warned by mail and by sms that the guest has arrived. Most of the time the guest allows the Ipad to take a picture of himself, which is very useful for our hosts to pick out their guest amongst others. With the software, we can already welcome the guest before their arrival with a few practical details and after their check-out, we can also send them a "thank you" note for visiting our offices. This is a software which allows you to welcome your guest in an utmost friendly way.
Pros
the check-in notice which we can send before and the check-out notice which we can send after the visit
Cons
the incompatability with Outlook

Response from The Offix
Replied April 2017
Hi Tine, many thanks for your very appreciated feedback! ;-) Outlook compatibility is on our roadmap, we'll keep you posted on that one.
January 2020
Roselien from Boss Paints
Company Size: 201-500 employees
Industry: Chemicals
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Functionality
5.0
January 2020
Super useful device!
Pros
Easy to use by visitors & very much appreciated by the hosts
Cons
No search option by the name of former visitors

Response from The Offix
Replied January 2020
Thanks for the very kind review, Roselien! Search option for visitors is on the roadmap, I'll keep you posted.
September 2017
Violette from StoryMe
Company Size: 51-200 employees
Industry: Marketing and Advertising
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
September 2017
We're super happy with our Lobbipad! Really easy to use and super useful and timesaving.
Reception area made easier, timesaving, professional.
Pros
Lobbipad is very easy to use , for us as host as well as for the guests. It looks ver clean and simple and the customer service is impecable!
Cons
There's no big con for Lobbipad. Maybe the only thing is that it doesn't have a very long battery life, which seems pretty normal though as the screen stays on all the time.
January 2018
Stefaan from J CORTES CIGARS NV
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
5.0
Functionality
5.0
January 2018
easy to use, explain and install
professional image. not phone\search colleagues. they know it with SMS and mail.
Pros
installation is very easy. The users are very "happy" and most important our visitors are impressed. SMS function is great.
Cons
returning month cost. our comany don't like those cost. but for this software it is normal (cloud=> not on our server)
September 2017
Isolde from Snack Food Poco Loco nv
Company Size: 501-1,000 employees
Industry: Food Production
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
4.0
Functionality
3.0
September 2017
efficient system
Pros
no paper work, the contact person receives automatically a message. you can pre register big groups in advance, avoiding waiting times at the arrival.
Cons
the optional details should be removed such as the plate number and the email there is no possibility to select a language. in our case it should be practical according to the audit procedures, to get a language selection for the internal visit rules of the company.

Response from The Offix
Replied September 2017
Hi Isolde, many thanks for your very kind review! With regard to the license plate and email, they can be removed on https://lobbipad.com/settings/app-settings/overview (maybe check with Pieter first?). Language selector is coming up in the next few weeks, I will keep you posted ;-). Warm regards, Jeroen.
May 2017
Jan from Chocdecor Bvba
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
May 2017
Visitors are impressed when they see this software.
Pros
When a visitor arrives and uses lobbipad an sms and email is sent to the relevant employee. The web interface is very easy to use.
Cons
Connection with the wireless labelprinter doesn't always work and needs to be reset in the settings off the app.

Response from The Offix
Replied May 2017
Thanks for the very kind review, Jan! ;-)
January 2020
Nicolas from KBC Group NV Czech Branch
Company Size: 501-1,000 employees
Industry: Banking
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
January 2020
Lobbipad makes life easier
Our strategy is to strive for continuous improvements, focussing on digital transformation, simplification and efficiency gains. Lobbipad allowed us to digitalize the visitor management process without too many hassles. The cooperation with the vendor went smooth, the implementation was simple and fast. The solution won an internal simplification contest and is appreciated by employees, users and visitors.
Pros
Clear pricing, modern look and feel, easy to implement and use, stable, appreciated by visitors and employees, friendly and to the point customer relationship.
Cons
So far we haven't encountered any negative experiences.

Response from The Offix
Replied January 2020
Many thanks for the very kind review, Nicolas!
October 2016
Suzy from Esselte
Company Size: 201-500 employees
Industry: Business Supplies and Equipment
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
4.0
Functionality
4.0
October 2016
Lobbipad welcoming visitors!
Works super with the Leitz Icon Label printer! Keeps a tab of all visitors to your company. All visitors are registered, good for security.
Pros
very user friendly
Cons
Updates should happen automatically, or be limited to out of business hours

Response from The Offix
Replied October 2016
Thx Suzy! ;-)
October 2016
Matthias from B-NYS
Company Size: 2-10 employees
Industry: Computer Software
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
October 2016
Best Visitor registration tool!
Lobbipad is super-easy to setup. In less then 10 minutes your setup is finished. No fiddling with logins, just type in the unique code in the web-interface and the iPad is magically connected to your Lobbipad account.
Pros
- Simplicity - SaaS

Response from The Offix
Replied October 2016
Thanks for the feedback, Matthias!! ;-)
September 2018
Luca from HSL Srl a socio unico
Company Size: 11-50 employees
Industry: Automotive
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
September 2018
Lobbipad
Pros
It have all the functionality that we need and it is stable and easy to use. The support during the trial was amazing! The web control panel have everyting that is necessary!
Cons
It should be implemented a possibility to digitally manage and sign other documents to the visitors, like N.D.A. or similar. Anyway most of the time they are documents that you prefer to manage manually so it's not a big deal.

Response from The Offix
Replied September 2018
Thanks for the very kind review, Luca! We are looking into different options to expand the "Terms" feature. Will keep you posted on that one! Warm regards, Jeroen.
January 2018
Christel from Röchling Automotive Gijzegem N.V.
Company Size: 51-200 employees
Industry: Automotive
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
January 2018
Perfect solution for paperless registration, very easy to use.
Time saving, security enhancement, professional look
Pros
Very easy to use, for both visitors and those employees who like to pre-register their visitors. Checking-out can be done easily by the administrator if the visitor forgets to check out when leaving.
Cons
It would be nice and time saving when pre-registrating visitors, that you could choose from a list of former visitors. Now you have to re-enter the names.

Response from The Offix
Replied January 2018
Hi Christel, thanks for your very kind review ;-). We will take the pre-register suggestion under consideration!
March 2020
Silvie from WEB
Company Size: 201-500 employees
Industry: Civic & Social Organization
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
5.0
Functionality
4.0
March 2020
An improvement for our reception desk, visitors and hosts!
Pros
• Professional look of our reception • Quick and simple check-in for our visitors • Our hosts getting digitaly informed of arrival visitors – time saving for everyone • User friendly • Clearly – also for our foreign-language visitors • Also possible to pre-register a group • Reduces the work for the reception desk • Not too many frills
Cons
• still waiting for Outlook link (instead of the pre-registration)

Response from The Offix
Replied March 2020
Many thanks for the kind review, Silvie!
September 2018
Mireille from Pidpa Lab
Company Size: 11-50 employees
Industry: Public Policy
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
Functionality
5.0
September 2018
Happy Lobbipad User
Nice design. People are positive and appreciate when they are expected. You can consult the registration list anywhere. In case of fire we have an instantly overview on mobile/ipad of visitors.
Pros
It's a simple and easy working app. You can consult anytime who is registrated. You get a mention and overview of visitors in the morning.
Cons
No negative experiences. Just a little distrust in taking a photo. When you convince people (safety & in case of fire) there's no problem anymore.

Response from The Offix
Replied September 2018
Thanks for the very kind review, Mireille!
January 2018
Daevy from Jules Destrooper
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
January 2018
This is the perfect tool if you want to go for a paperless registration process.
Pros
Easy to use, self explaining for a 1st time visitor. Administrator section: easy to manage general settings through the web portal. Our hosts are informed via mail & sms. Visitors who did see this for the first time are enthousiastic.
Cons
if you have specific requirements, it's not possible to customize the app, for example adding a custom field

Response from The Offix
Replied January 2018
Thanks for the very kind review, Daevy!
January 2019
Anonymous
Company Size: 10,000+ employees
Review Source: Capterra
Ease-of-use
5.0
Functionality
5.0
January 2019
Lobbipad
Pros
The web portal is great and the settings are easy to manage. Helps relieve unnecessary work for front desk.
Cons
So far, there has not really been any negative experiences.

Response from The Offix
Replied January 2019
Thanks for the valuable feedback!
April 2017
Thomas from Care NV
Company Size: 1,001-5,000 employees
Industry: Facilities Services
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
April 2017
Great value and exceptional service
Our reception looks much more professional. Hosts are quickly informed even when it is bussy. Our visitors experience our reception as more welkoming and professional. First time visitors really enjoy the preregistration mail with driving instructions. The installation was smooth. When we have questions they are quickly answered and feedback is used in even further improving the options on the LobbiPad.
Pros
easy to use looks great works perfect
Cons
nothing

Response from The Offix
Replied April 2017
Many thanks for your very appreciated feedback, Thomas! ;-)
December 2016
Nishanth from Showpad NV
Company Size: 51-200 employees
Industry: Computer Software
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
December 2016
Thank you lobbipad
"Keep it simple" - Thank you lobby iPad for making user registration smooth and easy! Keep up the good work.
Pros
Check in - Notification SMS and email Choice was given to the visitor to take a picture or skip Customize pre-registration message
Cons
Software wise I don't have any issue. However, Badge printing(printer) didn't work as expected. So, I don't like that part.

Response from The Offix
Replied December 2016
Thanks for the kind review, Nishanth! ;-)
January 2018
Frederic from die Keure
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
5.0
Functionality
4.0
January 2018
Easy to use and nice design
Pros
The overall quality is very good and if you need any support, you get a swift and to the point answer
Cons
Maybe the app should be more customisable, e.g., adding the possibility to connect the app to a system that creates WiFi codes for the WiFi guest network

Response from The Offix
Replied January 2018
Thanks for the kind review, Frederic! Creating wifi codes for visitors is a good idea, we will look into putting it on the roadmap!
January 2020
Kurt from Flyinggroup
Company Size: 51-200 employees
Industry: Airlines/Aviation
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
January 2020
a step forward
top tool
Pros
this is a very nice tool, to reduce the workload at the reception desk, give it a high tech approach. It is very user-friendly and easy to install. It is well appreciated internally and externally of our organisation.
Cons
nothing is minor, it is as easy as a play.

Response from The Offix
Replied January 2020
Many thanks for the kind review, Kurt!
December 2017
Matthias from Compaan
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
December 2017
User friendly, smooth experience - does exactly what it needs to do!
Pros
Clean straightforward interface, even a toddler could use it. The visitor checks in and the employee receives an email and text message, super efficient! No need to call the employees to let them know about an arrival. Saves precious amounts of time and time equals money. Brilliant!

Response from The Offix
Replied December 2017
Thanks for the very kind review, Matthias, much appreciated! ;-)
February 2018
Sofie from Low & Bonar NV
Company Size: 51-200 employees
Industry: Textiles
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
February 2018
Lobbipad has optimized the professional look of our company
Pros
thanks to Lobbipad, the host is automatically informed by sms and e-mail that the visitor has arrived. It is also possible to preregister visitors.
Cons
it's not possible, for hosts without a mobile phone, to be contacted by phone. The visitors can't select multiple hosts.

Response from The Offix
Replied February 2018
Thanks for the very kind review, Sofie!
July 2018
Jarni from De Boer 4 Your Roof
Company Size: 51-200 employees
Industry: Chemicals
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
July 2018
Simple, easy, user friendly,... the best!
Pros
- Very easy in use - Pre-registration of visitors - Super fast and good customer support - Cool and fresh design
Cons
Until now we do not have any remarks about Lobbipad. After several months, we only received positive reactions from the business and our visitors

Response from The Offix
Replied July 2018
Thanks for the very kind review, Jarni!
November 2016
Nore from Flanders' Bike Valley
Company Size: 2-10 employees
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
November 2016
Fantastic product
Thanks to the lobbipad, I don't have to spend my time walking guests around. Awesome time saver and it gives a professional impression to the visitors!
Pros
Easy to use
Cons
it takes quite a while to fill in all the records as a visitor

Response from The Offix
Replied November 2016
Thanks for the kind review, Nore! ;-)
September 2018
Crystal from Forum Energy Technologies
Company Size: 1,001-5,000 employees
Industry: Oil & Energy
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
September 2018
Finally found our App
GREAT!!!!
Pros
This is so easy to use! I have had no issues with this product and it does exactly what i need it to do!! Customer support is exceptional!
Cons
I mean it could be free. No but really no issues

Response from The Offix
Replied September 2018
Many thanks for the very kind review, Crystal!
November 2017
Annelies from Vandemoortele
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
November 2017
Perfect tool for signing in guests
Pros
User friendly, customer support teams replies on questions very quickly, nice feature for the reception desk, very quick sigining in guests with pre-registration, possibility to print labels

Response from The Offix
Replied November 2017
Many thanks for your very kind review, Annelies! ;-)
April 2017
Griselda from Startit@kbc.be
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
April 2017
Feedback Start it @kbc
We've been using Lobbipad for over a year now. The visitors for our startups are always pre-registered with this tool. With Lobbipad, our receptionists can start focussing on their core business, they don't waste time checkin in people anymore. What I would like to point out is the exceptional support. It's stunning ... We're not a number, the Lobbipad team will always respond instantly to our questions.

Response from The Offix
Replied April 2017
Many thanks for the kind feedback, Griselda. We're honoured to have KBC Start-it as a Lobbipad client!
January 2020
Marcel from Marel
Company Size: 501-1,000 employees
Industry: Machinery
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Functionality
5.0
January 2020
Lobbipad gave us an easy to use visitor registration which is GDPR approved.
Pros
An easy to use professional looking tool for visitor registration informing our employees also when guests are arrived. Locally supported by Lobbipad we were up and running in less than 2 hours including the import of guests receiving employees and training. So one of these small projects where you see the result immediate.
Cons
Nothing. First I thought it was the license model connected to AD but that's not mandatory.

Response from The Offix
Replied January 2020
Thanks for the very kind review, Marcel!
April 2017
Olivier from Diagenode
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
Functionality
5.0
April 2017
make it simple, and it will work !
It started with a professionnal approach, then a good follow up and an implementation according to our expectation. The customer service is simple and efficient.

Response from The Offix
Replied April 2017
Many thanks for the very kind review, Olivier!
October 2016
stijn from digipolis
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
5.0
Functionality
5.0
October 2016
Great, innovative product
easy to use, clean design, great features, easy to manage. A good, innovative product with good features

Response from The Offix
Replied October 2016
Hi Stijn, thanks for the very kind review, much appreciated! ;-)
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