Excellent & easy to use

We were in desperate need to professionalise our companies front desk. In the past our receptionists had to spent a lot of time in getting our visitors registered and contacting the persons they were visiting. With Lobbipad everything goes automatical. Visitors register quick & simple on the Lobbipad. Their contactperson receives a immediate text message - so our front desk doesn't wast any time any more in tracking down the host. From security & risk point of view Lobbipad is also a true asset. We now know exactely who is in the building. The pre-registration feature is also very convenient and easy to use. People are allways very pleasantly surprised with the professional look and easy to use Lobbipad. And this reflects on our company in a very positive way.

Pros

Simple, easy to use, plug & play, intuitive GUI, no cluttering of features we don't need or use. Very stable.

Cons

So far we haven't encountered any negative experiences

Professional product that boosts your image

Pros

The first impression for the visitor is the most important. Lobbipad contributes on this first impression. The classic way with pen and paper is replaced. We even have a client that has the kiosk/Lobbipad on the groundfloor and his offices on different flores. It works!

Cons

I have no negative coments. The Lobbipad gives our company and our clients exacly what we expect. easy to use as administrator and user

Nice Digital reception desk

Lobbipad is very open for user experieces and is willing to listen to new ideas and implement them.

Pros

Easy and inutive GUI, without any unwanted or unused features that must be paid. It just does what it should do. No additional windows-Pc's or servers necessary, runs 'stand-alone' on a tablet. Some options can be personalized interesting price model for both small, medium-size and bigger companies.

Cons

the printer sometimes looses connection with the application and can only be reconnected with a specific procedure

A real visitors management system that works

It gives us an overview of our visitors It generates a list of who's in the building when there is an evacuation It gives our reception a professional image

Pros

The easy way of use. It is clear and not overloaded with seldom used features.

Cons

The fact that it produces selfadhesive labels. It would be a great option to have a printer that prints the badge immediately.

Visitor announcements made super easy

Pros

Easy setup and a super smooth interface Convenience of being informed when visitors arrive Possibility to reduce administrative work for our front office

Cons

Nothing really, maybe just that it is still fairly limited in functionalities but that is of course also the essence of the tool

Another 5 stars

Pros

Does a simple task, but does it extremely well; easy check-in/out system for visitors, host notifications, pre-registrations with optional email to visitors, logging of all ins and outs... Streamlined user interface on the iPad, and idem ditto for the administration web interface. Free full-option trial available. Easy to reach out to get support.

Cons

As an administrator, one has to keep the hosts (own personnel) database up-to-date (semi-)manually. Although there is a command-line sync tool available, there's no 'live' integration with Active Directory. Also, one should be able to search the logs for more criteria.

Lobbipad Review

Visitors of our museum-backoffice check in via Lobbipad. They can chose themselves to make a selfie to announce their arrival. Co-workers get a message on phone & e-mail to come over to the desk and welcome their visitor. Lobbipad makes it easy for the frontdeskcollegues to warn the backoffice, while welcoming museumvisitors at the same time.

Pros

- User-friendly - Clear design - Easy pre-registration - Practical photobooth option

Cons

We have no comments at all on our working with Lobbipad.

Managing our visitors

Visitors are announced by sms to the person they are meeting. This frees us the time from our receptionist that can now do more interesting work.

Pros

Lobbipad is easy to set up and implement. We use it to control the visitor's flow from our meeting and training centre. With this system, we have a GDPR access control system.

Cons

System does exactly what we need to set in place.

A new era of visitor management

Pros

The simplicity of implementation and use combined with the cloud data availability makes this a complete tool. As well having a fully transparent road-map provides the extra kick.

Cons

We have not come across any negative points!

Super useful device!

Pros

Easy to use by visitors & very much appreciated by the hosts

Cons

No search option by the name of former visitors

Lobbipad is a really nice check-in solution

Really nice solution to manage the visitors in your company, it looks great and you can personalize it in every settings. You need an iPad and a Brother badge printer to print your personalized badge for the visitors, where you can put you company logo too. You can manage everything trought the web portal. The host that the visitor ask for will be advised trought an email plus an sms message on the smartphone. The administrator of the system have an overall and complete info for the check-in and check out of the visitors. It is possible to print the evacuation list so you can immediately know the visitors that are into your company in case of an emergency. Always trought the web managing portal you can see all the past visitors, filtering all the information, so you definitely have a complete LOG of your visitors! It can really and deeply help you to complain the ISO-27001 if you need it.

Pros

With Lobbipad you can definitely meet the expectation that you have and it can be the perfect solution for an ISO-27001 requirements or similar necessity of your company too. The support and the availability that I received to try and setting up the solution are great, fast and complete. It is now about a year that I use this solution and I'm fully satisfied. With lobbipad you can fully automatise the check-in process in your company.

Cons

There is just one thing missing: you can not manage documentation. I mean if you want to ask to the visitors to subscribe an NDA or similar documentation, sending it to your administration to achieve it and sending it to the person that is checking in... you can not do it. You can just add a full screen message and ask to press the "AGREE" button to your company policy or other info trought a message that the lobbipad ask to the visitors to agree during the check-in process. Anyway the 90% of the check-in process is done so if you need it, it means that the host will do it personally with the visitors... not a big deal and maybe even more professional considering that it's an important documentation...

a very good relationship,everything went very fast, friendly, helpful and prompt response to support

no waking up at reception, security is improved because you have a list of visitors with a few kilcken, thanks to the name printer person recognizable

Pros

The advantages are that it is a very intuitive system, very easy to use, stable and at support I received very quick answers to my questions and solution to my wishes

Cons

because it is such a simple system it is also very stable, the disadvantage is that changes in certain fields or personal adjustments are not self-evident

Lobbipad is convenient and professional in use

Lobbipad is convenient and professional in use. Everyone who gets to know this concept is very positive about it, making a photo is useful for those who welcome the guest as it is very often also a nice icebreaker. All data is immediately forwarded to the hosts and available online in a clear overview. Support at Lobbipad is very good: Questions or issues are always handled in a timely manner.

Pros

- Easy to use - All data is immediately forwarded to the hosts and available online in a clear overview - Great customer support

Cons

Everyone who gets to know this concept is very positive about it!

Wonderful product! User-friendly and professional registration of visitors.

no loss of time with registration of visitors

Pros

Very easy to use. Visitors can be pre-registered. Once a visitor has checked in, the host automatically receives a text message on the mobile phone and an e-mail. A visitor's badge is printed at the same time. Easy to manage settings, hosts etc. on the web portal. Great customer support and prompt answers! Professional look and easy-to-use features. Lobbipad gives receptionists more time for their core tasks!

Cons

Some of our visitors enter the premises regularly or a few days in a row and have to re-enter all their data each time again. Is there is a possibility that, when filling in the name and surname, the rest of the data is automatically added?

Proud Lobbipad user

aternio is probably one of the first Lobbipad users. We saw the tool evolve from a curiosum in our lobby to a welcome addition for our reception. Both staff and visitors are happy with Lobbipad. It is easy to use and looks great. Every reception should be equiped with Lobbipad: it makes dealing with visitors utmost effective.

Pros

looks, easy to use, very efficient

Very userfriendly and professional visitor registration app customized to your company.

Professionalism - Time efficiency

Pros

The host is informed about his/her visitor per email and per sms. We can include the bullet points of our safety instructions. You can pre-register your visitor, also large groups. There is an evacuation list which can be applied on your mobile as well (no print-out needed during fire alarm). Visitor badge is printed (textile proof).

Cons

The language option is a drop down selection list. It would be better to show the different languages as buttons on the welcome page. The last sentence is customizable however layout could be better. Terms section on the Lobbipad platform for administrators is not stable enough.

Happy with Lobbipad

Easy to use software. I would recommend it !

Pros

Easy to use. No work for our IT department, because all is in the cloud.

Cons

No real remarks. We got what we paid for and the company does a lot of changes and publishes them for all clients.

We LOVE Lobbipad!

With a clean, intuitive interface and easy-to-use features, Lobbipad has really helped us manage our visitors, for our office and client events. PS: their after-sales support is excellent!!

Pros

Simplicity - extremely easy setup and very smooth check-in process for visitors.

Innovative welcome for your guests

Since the installment of Lobbipad within the headquarters of Kinepolis Group, our guests are very enthousiastic about the way of receptioning them. At their check-in, our host is instantly warned by mail and by sms that the guest has arrived. Most of the time the guest allows the Ipad to take a picture of himself, which is very useful for our hosts to pick out their guest amongst others. With the software, we can already welcome the guest before their arrival with a few practical details and after their check-out, we can also send them a "thank you" note for visiting our offices. This is a software which allows you to welcome your guest in an utmost friendly way.

Pros

the check-in notice which we can send before and the check-out notice which we can send after the visit

Cons

the incompatability with Outlook

Lobbipad

Pros

Easy to set up! Easy to use! Great value for money... Visitor registration looks very professional since installation of Lobbipad!

Cons

I can't think of any negative aspect about the software/system.

We're super happy with our Lobbipad! Really easy to use and super useful and timesaving.

Reception area made easier, timesaving, professional.

Pros

Lobbipad is very easy to use , for us as host as well as for the guests. It looks ver clean and simple and the customer service is impecable!

Cons

There's no big con for Lobbipad. Maybe the only thing is that it doesn't have a very long battery life, which seems pretty normal though as the screen stays on all the time.

Working in an efficient and professional way

Since we have installed Lobbipad at our reception desk we received many positive reactions from our visitors and also from our internal staff while they are directly informed by mail and/or sms that their contact has arrived. Lobbipad fits perfectly to our entrance policy and to the new GDPR. A direct and personal support is available when needed and regular improvements are offered.

Pros

- very easy to use - gives a more professional appearance at your reception desk - in accordance with GDPR - no need anymore to phone the host while he/she is automaticaly informed that his/her visitor has arrived - combination with label printer to make our visitor badges

Cons

- no real remarks. Untill today the software matches 100% with our needs.

easy to use, explain and install

professional image. not phone\search colleagues. they know it with SMS and mail.

Pros

installation is very easy. The users are very "happy" and most important our visitors are impressed. SMS function is great.

Cons

returning month cost. our comany don't like those cost. but for this software it is normal (cloud=> not on our server)

efficient system

Pros

no paper work, the contact person receives automatically a message. you can pre register big groups in advance, avoiding waiting times at the arrival.

Cons

the optional details should be removed such as the plate number and the email there is no possibility to select a language. in our case it should be practical according to the audit procedures, to get a language selection for the internal visit rules of the company.

Visitors are impressed when they see this software.

Pros

When a visitor arrives and uses lobbipad an sms and email is sent to the relevant employee. The web interface is very easy to use.

Cons

Connection with the wireless labelprinter doesn't always work and needs to be reset in the settings off the app.

Lobbipad makes life easier

Our strategy is to strive for continuous improvements, focussing on digital transformation, simplification and efficiency gains. Lobbipad allowed us to digitalize the visitor management process without too many hassles. The cooperation with the vendor went smooth, the implementation was simple and fast. The solution won an internal simplification contest and is appreciated by employees, users and visitors.

Pros

Clear pricing, modern look and feel, easy to implement and use, stable, appreciated by visitors and employees, friendly and to the point customer relationship.

Cons

So far we haven't encountered any negative experiences.

Best Visitor registration tool!

Lobbipad is super-easy to setup. In less then 10 minutes your setup is finished. No fiddling with logins, just type in the unique code in the web-interface and the iPad is magically connected to your Lobbipad account.

Pros

- Simplicity - SaaS

Lobbipad welcoming visitors!

Works super with the Leitz Icon Label printer! Keeps a tab of all visitors to your company. All visitors are registered, good for security.

Pros

very user friendly

Cons

Updates should happen automatically, or be limited to out of business hours

Lobbipad

Pros

It have all the functionality that we need and it is stable and easy to use. The support during the trial was amazing! The web control panel have everyting that is necessary!

Cons

It should be implemented a possibility to digitally manage and sign other documents to the visitors, like N.D.A. or similar. Anyway most of the time they are documents that you prefer to manage manually so it's not a big deal.

Perfect solution for paperless registration, very easy to use.

Time saving, security enhancement, professional look

Pros

Very easy to use, for both visitors and those employees who like to pre-register their visitors. Checking-out can be done easily by the administrator if the visitor forgets to check out when leaving.

Cons

It would be nice and time saving when pre-registrating visitors, that you could choose from a list of former visitors. Now you have to re-enter the names.

Happy Lobbipad User

Nice design. People are positive and appreciate when they are expected. You can consult the registration list anywhere. In case of fire we have an instantly overview on mobile/ipad of visitors.

Pros

It's a simple and easy working app. You can consult anytime who is registrated. You get a mention and overview of visitors in the morning.

Cons

No negative experiences. Just a little distrust in taking a photo. When you convince people (safety & in case of fire) there's no problem anymore.

Great value and exceptional service

Our reception looks much more professional. Hosts are quickly informed even when it is bussy. Our visitors experience our reception as more welkoming and professional. First time visitors really enjoy the preregistration mail with driving instructions. The installation was smooth. When we have questions they are quickly answered and feedback is used in even further improving the options on the LobbiPad.

Pros

easy to use looks great works perfect

Cons

nothing

This is the perfect tool if you want to go for a paperless registration process.

Pros

Easy to use, self explaining for a 1st time visitor. Administrator section: easy to manage general settings through the web portal. Our hosts are informed via mail & sms. Visitors who did see this for the first time are enthousiastic.

Cons

if you have specific requirements, it's not possible to customize the app, for example adding a custom field

Lobbipad

Pros

The web portal is great and the settings are easy to manage. Helps relieve unnecessary work for front desk.

Cons

So far, there has not really been any negative experiences.

Thank you lobbipad

"Keep it simple" - Thank you lobby iPad for making user registration smooth and easy! Keep up the good work.

Pros

Check in - Notification SMS and email Choice was given to the visitor to take a picture or skip Customize pre-registration message

Cons

Software wise I don't have any issue. However, Badge printing(printer) didn't work as expected. So, I don't like that part.

Easy to use visitor software package. Just does what is needs to do !

the workload of our reception desk has decreased

Pros

- Easy and fast setup - No nonsene and easy to use for visitors - very attractive pricing - small set of configuration parameters

Cons

Until now we do not have any remarks about this software package. After 1 month trial we did only receive positive reactions from the business and our visitors

Easy to use and nice design

Pros

The overall quality is very good and if you need any support, you get a swift and to the point answer

Cons

Maybe the app should be more customisable, e.g., adding the possibility to connect the app to a system that creates WiFi codes for the WiFi guest network

User friendly, smooth experience - does exactly what it needs to do!

Pros

Clean straightforward interface, even a toddler could use it. The visitor checks in and the employee receives an email and text message, super efficient! No need to call the employees to let them know about an arrival. Saves precious amounts of time and time equals money. Brilliant!

a step forward

top tool

Pros

this is a very nice tool, to reduce the workload at the reception desk, give it a high tech approach. It is very user-friendly and easy to install. It is well appreciated internally and externally of our organisation.

Cons

nothing is minor, it is as easy as a play.

Lobbipad has optimized the professional look of our company

Pros

thanks to Lobbipad, the host is automatically informed by sms and e-mail that the visitor has arrived. It is also possible to preregister visitors.

Cons

it's not possible, for hosts without a mobile phone, to be contacted by phone. The visitors can't select multiple hosts.

Simple, easy, user friendly,... the best!

Pros

- Very easy in use - Pre-registration of visitors - Super fast and good customer support - Cool and fresh design

Cons

Until now we do not have any remarks about Lobbipad. After several months, we only received positive reactions from the business and our visitors

Fantastic product

Thanks to the lobbipad, I don't have to spend my time walking guests around. Awesome time saver and it gives a professional impression to the visitors!

Pros

Easy to use

Cons

it takes quite a while to fill in all the records as a visitor

Finally found our App

GREAT!!!!

Pros

This is so easy to use! I have had no issues with this product and it does exactly what i need it to do!! Customer support is exceptional!

Cons

I mean it could be free. No but really no issues

Perfect tool for signing in guests

Pros

User friendly, customer support teams replies on questions very quickly, nice feature for the reception desk, very quick sigining in guests with pre-registration, possibility to print labels

Feedback Start it @kbc

We've been using Lobbipad for over a year now. The visitors for our startups are always pre-registered with this tool. With Lobbipad, our receptionists can start focussing on their core business, they don't waste time checkin in people anymore. What I would like to point out is the exceptional support. It's stunning ... We're not a number, the Lobbipad team will always respond instantly to our questions.

Lobbipad gave us an easy to use visitor registration which is GDPR approved.

Pros

An easy to use professional looking tool for visitor registration informing our employees also when guests are arrived. Locally supported by Lobbipad we were up and running in less than 2 hours including the import of guests receiving employees and training. So one of these small projects where you see the result immediate.

Cons

Nothing. First I thought it was the license model connected to AD but that's not mandatory.

make it simple, and it will work !

It started with a professionnal approach, then a good follow up and an implementation according to our expectation. The customer service is simple and efficient.

Great, innovative product

easy to use, clean design, great features, easy to manage. A good, innovative product with good features

Helpful organizer!

I love the pre-registering feature! Very easy to upload guest-lists and happy visitors when they see their name popping up on the screen. Good to have an overview on who you are still expecting that day!

Pros

pre-registering feature

Cons

the ink easily comes of the name-tags (blue fingers) :)