Lobbytrack Software

About Lobbytrack

Lobbytrack is an on-premise visitor management solution suitable for small, midsize and large businesses. It's suitable for businesses, schools, government offices, hospitals and more. Key features of the solution include visitor tracking, badge printing, automatic notifications, access control integration and reporting. Lobbytrack enables users to manage visitors and increase security in their facilities. Other features include visitor pre-registration, federal watch list scanning, digital signatures, legal document signing, barcode scanning and evacuation reports. The solution offers access control integration with systems such as Brivo, DSX, Johnson Controls, Kantech and Lenel OnGuard. Lobbytrack is available in an annual pricing option and it is compatible...
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Lobbytrack User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

5

Value for money

4.5

Customer support

5

Functionality

4.5

Showing 1 - 5 of 26 reviews

Dan

Company size: 51-200 employees

Industry: Construction

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

March 2021

Great Product, Customer Focused Company

Because of Lobbytrack's focus on customer and product, what would be an otherwise difficult implementation and system to manage, is simple and seamless for our IT department and easy to use for our operators.

Pros

Low cost of entry, easy to test/ trial/implement. Both the on-premise and cloud versions just work. Have rarely required support and when required, they always deliver. Lobbytrack is very interested and responsive to customer input for product improvements/adjustments. Highly recommend this product.

Cons

We've been using the product for 10+ years, can't think of any relevant concerns or flaws.

Rebecca

Time used: Free Trial

Review Source: Capterra

5

Ease-of-use

out of 5
5

Customer support

out of 5

December 2015

Love this software!

Lobby Track is the best way to automate the first steps of your event. You can Send invitations which include directions and instructions and even a bar code to make sign in even faster and you can pre-register you guests which is a wonderful time saving feature. When your guests bring their pre-registration e-mail, just scan the barcode for a quick sign in. Guests can also be new sign ins as well. You can capture visitor information via license, business card, capture fingerprint and signature- all taking away the old manual process. Once your guests are checked in, they can be verified against your predefined guest list to minimize unwanted guests. As the host, you can set your system to send you notification that each guest has arrived by email, text or phone call which always keeps you in the know. If you want to be an effective, professional host, the Lobby Track software really does help. The free version really makes it easy to give this product a try.

rahul

Company size: 51-200 employees

Industry: Consumer Goods

Time used: Less than 12 months

Review Source: Capterra

5

Ease-of-use

out of 5
4

Value for money

out of 5
4

Customer support

out of 5
4

Functionality

out of 5

November 2016

Nice Product Overall. Good For Manufacturing Facilities

This Improves visitor tracking in my manufacturing unit. Now i have record of all visitor's vendor's who come across my premises. I can track visitor's purpose & easily block unwanted visitors.

Pros

Very Easy To Use Even A Person who have lack of knowledge about technology can use it. Visitors feel hassle free experience on gate.

Cons

Only Working on windows now time is changing so then need some up-gradation.

Gregor

Time used: Free Trial

Review Source: Capterra

5

Ease-of-use

out of 5
5

Customer support

out of 5

February 2016

I love it!

I love this visitor management system. We implemented it in our building for monitoring visitors that come to our company. It is perfect, especially for tracking our freelance employees. We can track where who has been in a second. Managing everyone has never been easier. For planned meetings with the freelancers, who we previously had to sign in manually, we just send pre-registration email with bar codes. When people register, I would just get a quick message on my phone and I knew instantly, who came. At the beginning we were not sure, which system to use, but Lobby Track has a free version one can try, and see if it is the right fit for you. It was easy to set up and to train everyone involved how to use it. The system gave our company a very professional look and a feeling that we knew what we were doing. It just works in the background and saves a lot of manpower. Our efficiency increased considerably.

Amanda

Company size: 11-50 employees

Industry: Telecommunications

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
4

Value for money

out of 5
4

Customer support

out of 5
4

Functionality

out of 5

October 2020

Has all the elements we wanted

Overall, I feel like the app is good. It's pretty well balanced as far as features and ease of use and customization potential and just how it looks to visitors overall.

Pros

I liked that the interface looked professional and is customizable, I can pick and choose what fields I need for sign in, and I'm happy I can export the sign ins to excel.

Cons

I have to export 2 excel files rather than one, to get all the information I need. One if the files has the date, time, and names of the people who signed in, the other file has their company info and reason for their visit, so I have to take that info and compile it into one excel on the back end. If we had more visitors it would be a hassle, but for now the other features make up for it.

Reasons for choosing Lobbytrack

lobbytrack had the best combination of features overall

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