Ratings Breakdown
User Reviews Overview
Feature Ratings
Ease-of-use
5.0 / 5
Value for Money
4.5 / 5
Customer Support
5.0 / 5
Functionality
4.0 / 5
Pros
"Very Easy To Use Even A Person who have lack of knowledge about technology can use it. Visitors feel hassle free experience on gate."
"Attractive interface Easy to set up and register users Reports are easy to generate Can track visits from off site"
"I liked that the interface looked professional and is customizable, I can pick and choose what fields I need for sign in, and I'm happy I can export the sign ins to excel. "
Cons
"Overall I am happy with the product. There are a few tweaks that I will follow up with further training."
"Only Working on windows now time is changing so then need some up-gradation. "
Lobbytrack Reviews
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March 2021
Dan from Novak Construction
Company Size: 51-200 employees
Industry: Construction
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
March 2021
Great Product, Customer Focused Company
Because of Lobbytrack's focus on customer and product, what would be an otherwise difficult implementation and system to manage, is simple and seamless for our IT department and easy to use for our operators.
Pros
Low cost of entry, easy to test/ trial/implement. Both the on-premise and cloud versions just work. Have rarely required support and when required, they always deliver. Lobbytrack is very interested and responsive to customer input for product improvements/adjustments. Highly recommend this product.
Cons
We've been using the product for 10+ years, can't think of any relevant concerns or flaws.
December 2015
Rebecca from becca's beloveds
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
December 2015
Love this software!
Lobby Track is the best way to automate the first steps of your event. You can Send invitations which include directions and instructions and even a bar code to make sign in even faster and you can pre-register you guests which is a wonderful time saving feature. When your guests bring their pre-registration e-mail, just scan the barcode for a quick sign in. Guests can also be new sign ins as well. You can capture visitor information via license, business card, capture fingerprint and signature- all taking away the old manual process. Once your guests are checked in, they can be verified against your predefined guest list to minimize unwanted guests. As the host, you can set your system to send you notification that each guest has arrived by email, text or phone call which always keeps you in the know. If you want to be an effective, professional host, the Lobby Track software really does help. The free version really makes it easy to give this product a try.
November 2016
rahul from Shree Tools
Company Size: 51-200 employees
Industry: Consumer Goods
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
4.0
Functionality
4.0
November 2016
Nice Product Overall. Good For Manufacturing Facilities
This Improves visitor tracking in my manufacturing unit. Now i have record of all visitor's vendor's who come across my premises. I can track visitor's purpose & easily block unwanted visitors.
Pros
Very Easy To Use Even A Person who have lack of knowledge about technology can use it. Visitors feel hassle free experience on gate.
Cons
Only Working on windows now time is changing so then need some up-gradation.
February 2016
Gregor from INTELLEGOS, d.o.o.
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
February 2016
I love it!
I love this visitor management system. We implemented it in our building for monitoring visitors that come to our company. It is perfect, especially for tracking our freelance employees. We can track where who has been in a second. Managing everyone has never been easier. For planned meetings with the freelancers, who we previously had to sign in manually, we just send pre-registration email with bar codes. When people register, I would just get a quick message on my phone and I knew instantly, who came. At the beginning we were not sure, which system to use, but Lobby Track has a free version one can try, and see if it is the right fit for you. It was easy to set up and to train everyone involved how to use it. The system gave our company a very professional look and a feeling that we knew what we were doing. It just works in the background and saves a lot of manpower. Our efficiency increased considerably.
February 2016
Xcevio from University
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
February 2016
Lobby Track keeps it simple!
A firm I interned with over the summer used Lobby Track. I had to operate the system every so often. Everybody that came was a huge fan of the Self Sign In because it made the process of getting into our building very easy. In addition to this, my office also used Pre-Register Visitors for the certain guests, like prospect clients, so they could slide right on into the building without having to wait in a line and go through security. My office specifically used the Microsoft Surface Pro Tablet as our main device to get everybody in and it worked great. This software has a really nice and smooth user interface that makes it simple for a new person to pick it up and use it. Prior to this, we would just enter people using an excel sheet, but that took forever and got very complicated very fast. Lobby Track definitely made registration simple and professional.
October 2020
Amanda from Bushtex
Company Size: 11-50 employees
Industry: Telecommunications
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
4.0
Functionality
4.0
October 2020
Has all the elements we wanted
Overall, I feel like the app is good. It's pretty well balanced as far as features and ease of use and customization potential and just how it looks to visitors overall.
Pros
I liked that the interface looked professional and is customizable, I can pick and choose what fields I need for sign in, and I'm happy I can export the sign ins to excel.
Cons
I have to export 2 excel files rather than one, to get all the information I need. One if the files has the date, time, and names of the people who signed in, the other file has their company info and reason for their visit, so I have to take that info and compile it into one excel on the back end. If we had more visitors it would be a hassle, but for now the other features make up for it.
Reasons for Choosing Lobbytrack
lobbytrack had the best combination of features overall
February 2016
Malik from James & Henderson Corp
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
February 2016
Just Fantastic
At times we are flooded with clients/customers, we just hand out the tablets which are connected with our server running Lobby Track software and Lobby Track does all the magic by keeping all info in one place and all data could be viewed by a click of a button. It's a very cost effective tool. We have eliminated several hours of manual work that was spent at 2 of our extremely busy lobbies on managing our clients/visitors and allocated resources elsewhere that will help us generate more revenue. Aside from auto notifying the host it also immediately and discretely notifies the security staff when anyone from watch list attempts to sign in. Not only the sign in process is very easy its precise, professional, intuitive and highly reliable. Thumbs up!
October 2020
Kia from Mums Supporting Families in Need
Company Size: 51-200 employees
Industry: Non-Profit Organization Management
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
October 2020
Easy to Set up and Use
Great customer service and follow up. Easy to set up and teach staff how to use. Detailed reports
Pros
Attractive interface Easy to set up and register users Reports are easy to generate Can track visits from off site
Cons
Overall I am happy with the product. There are a few tweaks that I will follow up with further training.
January 2016
Angelica from Creative Zone
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
January 2016
Highly useful and Recommend to Every Organization Big or Small
Lobby Track is very simple, versatile and easy to use. Very easy to setup and very useful in our case as we have couple of branch across the city. Lobby Track not only allows our company to register, badge and track visitors but also it allowed us to centralize our data throughout the network. At times we are flooded with clients/customers, we just hand out the tablets which are connected with our computer running Lobby Track software and Lobby track does all the magic by keeping all info in one place and all data could be viewed by a click of a button. All of this by the way helped us in better customer service and generate revenue by contacting those who visited our offices.
February 2016
Michael from Kicoxic
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
February 2016
A Dream Come True
To be honest Lobby Track is a great cost cut tool. Through automation we have eliminated several hours of manual work that was spent at 4 of our super busy lobbies on managing visitors and allocated resources somewhere else that will help us generate more revenue. It not only allows auto notify the host but also immediately and discretely notifies the security staff when anyone from watch list attempts to sign in. The software and sign in process is very easy, precise, professional, Intuitive and highly reliable. Thumbs up!
January 2016
John from Initiate Demand
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
January 2016
Lobby Track is perfect for small hospitals
Lobby Track was the best solution for a small hospital client. We assisted in their search for a cost effective and versatile check-in solution which would all allow visitors to self-sign. They were very pleased with the easy to use kiosk and integrated notification email upon arrival. They choose to create a customized for to speed up the overall check-in process with updated important information. Saving staff and patients from wasting time going over the information.
February 2016
Kazden from McMaster University
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
February 2016
Great system, simple to use
Had to use LobbyTrack when during a company tour a few weeks back. LobbyTrack made it extremely easy to register in advance and sign in on time. The process was professional and none of my time was wasted with admin work while checking in for the tour. The guide was notified upon my arrival making this program both intuitive and efficient. Much easier in comparison to previous times I've had to check in as a guest with paperwork. Hopefully more companies adopt this.
February 2016
faith from Linside Elementary
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
February 2016
just great
We wanted software that can track every person entering and exiting our school to protect the well-being of the children. Lobby Track made this task simple, safe, and secure. Registering a new visitor is now quick and easy; even it scans the driver's license to pull the key information into the system. This feature helped us in reducing human errors and verifying the person's identity. Now, with this program we stay on top of the school's safety every time.
January 2016
Burt from BurtSteingraeber.com
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
January 2016
Lobby Track was perfect in controlling my guest
Lobby Track was my solution for having full control of my visiting area. Just type in the person's name and who they wish to see and that person is notified via TXT message. You can set it up as a stand-alone self service station as well. The software is expandable for use with bar-codes and to check again watch lists. Great time saver and perfect for my budget.
January 2016
amanda from MIT
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
January 2016
Professional and easy to use
Lobby Track is a great visitor registration system. It is easy to use. The visitor facing user interface is professional, intuitive and provides a very easy and seamless visitor sign-in experience. The admin interface captures the necessary visit information without getting lost in too much detail. Overall, we are very happy with Lobby Track.
February 2016
Steve from East Bay Municipal Utility District
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
February 2016
Lobby Track is easy to use
I have used the Lobby Track Visitor Management System with self-expiring visitor badges for over three years. The guards at our security desks find the driver's license scanner, software and printer to be easy to use, and the database is an excellent way to keep track of visitors to our facilities. Tech support has been excellent.
February 2016
Kate from Net HR
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
February 2016
Easy to use
By using this Lobby tracking software we can easily track visitors details. It is easy to use. By follow all instruction, anyone can use this easily. This Software easily records in or out timing of any visitors. This is the best visitor tracking system. This is great for small, mid and large size institution and organization.
December 2015
Grant from One Safe Place
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
December 2015
It works seamlessly in the background
Lobby Track has been an simple solution to manage, track and report on the visitors to our facility. It works seamlessly in the background of our day to day operations and the only times I even think about it are when I need to run a report for visitor information, and everything is right there.
December 2015
Jeremy from Wirtgen America
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
December 2015
Versatile, very easy to install, setup, and train the staff on how to use
Lobby Track is a very versatile product that was very easy to install, setup, and train the staff on how to use. This product has taken our analog tracking system and revolutionized it for the digital age. The data-basing functionality helps us save time when doing a annual reporting.
November 2015
Siyana from BB International School
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
November 2015
Lobby Track is easy to use and feature rich
We use Lobby Track for our school. We scan visitor's driver license and check them against subscribed watch list. We also require them to sign our visit policy document. The entire process hardly takes 20 seconds per visitor. Jolly staff has been wonderful.
February 2016
Himanshu from Ecommglobe Technologies
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
February 2016
Best Visitor Registration System
Lobby Track is the best visitor registration system. It allows us to keep track of our visitors and highly secure with its security feature. We can also print professional looking badges using this software.
December 2015
Vanetta from DuPont
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
December 2015
Fast and Efficient
Lobby Track service is great, fast and efficient. The Technical team is awesome and just a phone call away.
December 2015
Geoffrey from Columbia Grammar & Preparatory School
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
December 2015
I love the system
I love the system. It suits our needs incredibly well. Parents are AMAZED that we can produce a great looking ID in almost no time at all.
September 2014
Steven from CMT Property Management
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
September 2014
Great Free Product
The free version works great for us! Just what we were looking for. We also purchased a label printer for badges.