Lobbytrack vs Swiftlane

Lobbytrack has 27 reviews and a rating of 4.89 / 5 stars vs Swiftlane which has 41 reviews and a rating of 4.63 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.89 / 5 (27)
4.63 / 5 (41)
Ease-of-Use
5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
August 10, 2022
June 22, 2022
Pros/Cons
  • Pros

  • Have rarely required support and when required, they always deliver. Lobbytrack is very interested and responsive to customer input for product improvements/adjustments.
  • Easy to set up and register users. Reports are easy to generate.
  • Cons

  • The ID scanning feature does not work well. I have only been able to make it work once and it took a long time for the barcode on the ID to be read.
  • Pros

  • Swiftlane is VERY easy to install, and their technical support is excellent whenever we've needed assistance on-site.
  • It's easy and user friendly. We can use it remotely and that's worlds great.
  • Cons

  • But I got him on the phone with our property manager to get him set up with a private way to get in to fill mailboxes, daily. So that was a pain at first.
  • The account establishment process took quite a bit to set up. It seemed a bit painful in the very beginning.
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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