LobbyConnect software


30 reviews(5.0/5)
30 reviews(5.0/5)

LobbyConnect is a cloud-based visitor management application that caters to small, midsize and large enterprises across all industries. The key features include visitor registration, digital document signing, badge printing, user notifications and contact management.

LobbyConnect is part of an integrated suite that also offers employee meeting tools and workplace analytics. Users can schedule meeting rooms, receive alerts when guests sign in and assess meeting room usage. Other features include visitor logs, digital signature collection and a visitor watchlist.

It can integrate with various third-party services such as Office365, Slack, Dropbox, Box, Jira and Google Apps. Company branding and custom sign-in screens are also provided which can be managed from a cloud-based dashboard. It also offers a mobile application for iOS devices.

LobbyConnect is available on a monthly subscription basis that includes support via email, phone, FAQs and through an online knowledge base.

Supported Operating System(s):
Web browser (OS agnostic)

30 Reviews of LobbyConnect

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  • James from Dermira

    Number of employees: 201-500 employees

    July 2018

    My only choice for Conference Room Management

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Teem's EventBoard allows us to optimize the utilization our current conference room resources. Instantly finding an available space and booking on the fly has been extremely well received here.

    Pros

    Cost to deploy and support was less than any other comparable option and the product simply works!

    Cons

    Nothing. The product works as expected. Technical support people are there to assist anytime we need them. This is one of our truly "lights out" solutions.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 1,001-5,000 employees

    July 2018

    I have been using software by Teem for several years. EventBoard has matured greatly over that time.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Teem's EventBoard software is easy to setup and deploy. It adds great value to our organization and as we look towards deploying the Maps feature later this year, it will add even more value to our users. Space is always at a premium and anything that helps to free up available meeting rooms is a benefit to our users.

    Cons

    The only real downside is that from an IT perspective, administering the software is a bit clunky. A lot of thought has been put into usability, but more needs to be put into making the platform easy for back end administrators to manage, especially as the size of your deployment grows.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Taylor from Genysis Brand Solutions

    Number of employees: 51-200 employees

    July 2018

    Pretty solid product

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Professional look
    Ability to see upcoming meetings
    Ability to see attendees of current meetings
    LobbyConnect has nice features to track visitors and customize backgrounds
    LobbyConnect has flexible functions to require visitors to e-sign login documents

    Cons

    The Ipad's are always wanting to do upates, teem can't help with this as it's an apple thing
    Teem doesn't allow you to lock which app the ipad uses. So random employees can walk by and use other apps or close down the Teem app.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Craig from Parts Town

    July 2018

    Great product and easy to setup.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Teem provides excellent customer service! The conference room scheduling tool provides great visuals for our conference rooms.

    Cons

    There is nothing bad about this software. It is very easy to make changes and integrate new conference room. The only negative I can mention is support for Andriod tablets.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Russell from ICOM

    Number of employees: 51-200 employees

    July 2018

    Teem is very easy to set up and to make changes on the fly.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The ease of use for our end users makes Teem a valuable asset. We enjoy being able to connect the calendars and see everything that is going on.

    Cons

    It would be great to have a design software along with the app. We would like to create custom pages without having to go through the main office.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Austin from Gusto

    July 2018

    A slick interface with minimal headache

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Its a relatively painless setup process with no 'real' maintenance required. Easily integrates with G Suite and has a user-friendly UX for end-users

    Cons

    I would like to see a bit more in-depth detail about devices, as well as a firmer integration with MDM tools

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Noel from SoftBank

    June 2018

    Lobby Connect is a good product.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Product is very easy to configure and implement. Feedback from reception staff is very good. Check in process for visitors is pretty straight forward.

    Cons

    My team really had a bad experience with the response time from the Help Desk when we encounter issues with LobbyConnect.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Pete from ItemMaster, Inc.

    January 2018

    Very positive

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Easy to configure and use; quick at-a-glance device status makes it easy to identify problems. Free tier a great try-before-you-buy model.

    Cons

    FlightBoard still requires too much user interaction to "drill down" and launch - give me a static URL that goes right to the room status page.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 1,001-5,000 employees

    November 2017

    Eventboard helps us manage conference rooms, a sometimes scarce resource in our largest offices.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Improved visibility, availability and management of conference room usage at the locations where we have implemented EventBoard. Implementation of the zombie meeting identification feature was met with strong praise from our employees.

    Pros

    The flexibility of the tablet display, integration with our calendar system, and check-in enforcement.

    Cons

    Ad Hoc meetings scheduled from the iPad don't typically include users and participants. How can we make this easier?

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Brent from Loveland Living Planet Aquarium

    November 2017

    Our use of Event Board has been fantastic!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Prior to using this product our teams were double booking meeting rooms which decreased our productivity (increased meeting times and scrambling to find available rooms). Now our ~200 employees schedule rooms for their meetings and everyone is aware of what is booked and for how long.

    Cons

    I dont have any cons really. works great and has been reliable for over two years now. Maybe could add ability to run video behind the screen graphic, or as a screen saver.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Verified Reviewer

    November 2017

    Good product and a very good price

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Easy calendar setup. The application is easy to use for most users. Updates rather quickly when a change is made from the control panel.

    Cons

    Hard to setup android without knowing there is a special setup needed. Pricing is a little misleading. Yes, there is a monthly fee but what is not on the website there is a service fee for setup which can be more than the actual service. I don't think it is bait and switch, but I do believe it is a little questionable.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Brandon from instructure

    October 2017

    Makes scheduling ext. appointment easy

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Makes it simple to set availability when allowing others to schedule my time. Saves time with back and forth to find shared availability.

    Cons

    It would be great if I could integrate it into my daily calendaring solution, this would allow easier management all from one place.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Peter from Juniper Networks

    Number of employees: 5,001-10,000 employees

    September 2017

    Teem offers a near perfect experience with fantastic results.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Ease of use, customers can see room availability at a glance, they can view maps, reserve the room at the room, find other rooms that are available. There are many other features we haven't even implemented yet.

    Pros

    Their engineers work closely with our engineer team (as a customer) to help develop their product. They care about the customers perspective and modify their product when it makes sense based on customer feedback. The features, and product offering are reliable and effective. Custom features are eventually rolled into the product when it makes sense as well.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Nate from Plannernet, Inc.

    June 2017

    Great solution for a growing company

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Rollout and adoption were a piece of cake. The setup is really intuitive and the Integration with O365 was a snap.

    Review Source: Capterra

    Response: Teem, Teem

    June 2017

    Thanks Nate!

  • Sarah from Return Path

    Number of employees: 201-500 employees

    April 2017

    Great way to track room usage.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    EventBoard is not only a great visual of room bookings, but is also provides great data about room usage and peak times. Great resource to make sure we are maximizing efficient use of our office space.

    Review Source: Capterra

    Response: Teem, Teem

    April 2017

    Thanks Sarah!

  • Steven from Green Hills Memorial Park

    Number of employees: 51-200 employees

    December 2016

    TEEM (EventBoard) Great Product...Great Service

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    The product was easy to install, customer service/technical support has been outstanding, the product does everything it promised.

    Pros

    Ease of installation.

    Review Source: Capterra

    Response: Teem, Teem

    December 2016

    Steven, thanks for the review! If you ever need anything let us know. Happy Holidays!

  • Michelle from Mat-Su School District

    November 2016

    Great product

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Wonderful customer service and very easy to use product that produces a very professional look that assists with making conference room use easy.

    Review Source: Capterra

    Response: Teem, Teem

    November 2016

    Thanks Michelle, I'll pass along the feedback. Let us know if we can help with anything.

  • Randy from World Wide Technology

    Number of employees: 5,001-10,000 employees

    November 2016

    Amazing company that gives you top notch customer service.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Customer service goes above and beyond to make sure you are 100% satisfied with the project you are working on with them. Not only do they have great customer service, their design team really blows other competitors out of the water when it comes to doing room schedulers for your company. I would highly recommend them to any business that is needing room schedulers for their conference rooms.

    Pros

    Very easy and intuitive for anyone to walk up and use with use of ease.

    Cons

    there is nothing bad I can say about this software as it meets all my needs.

    Review Source: Capterra

    Response: Teem, Teem

    November 2016

    Randy thanks for the review! I'll share it with the team. If we can do anything to help please let us know!

  • Monty from UR Holdings

    June 2016

    Just a Great Product!

    Ease-of-use
    Quality
    Support

    The product does its job well. The setup is pretty easy, and managing them is nice because it's done through a web portal versus having to install software on your own server. The GUI is clean and can be changed on the fly with various looks. I also like the fact that you can put a schedule on when the iPads can be turned off and on. There's a lot of other neat features on here that just make this product as great as it is. I can't really think of any cons with it so far.

    Review Source: Capterra

    Response: Teem, Teem

    June 2016

    Thanks for the review Monty. We love getting feedback from our stellar customers, keep it coming!

  • Lee from AO Smith

    May 2016

    Works Flawlessly

    Ease-of-use
    Quality
    Support

    Ease of Use is 4/5 stars. The web-based interface has a LOT of features. Almost too many so it is hard to find some of the settings. However, I rarely have to go into the management console so I can't always remember where the settings are located. Plus, there are several ways to get to the same details. Otherwise it works great. Once you commit the changes, the displays get updated. I've never had to call Customer Service in the 3 years of use.

    Review Source: Capterra

    Response: Teem, Teem

    May 2016

    Thanks for the great review Lee. Great to hear your feedback on settings and the UI. We're constantly working to improved the ease of use.

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