--- title: "MRI OnLocation Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of MRI OnLocation. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if MRI OnLocation is a good fit for you!" source_url: "https://www.softwareadvice.com/visitor-management/mri-onlocation-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [EHS Management Software](https://www.softwareadvice.com/ehs/) / [MRI OnLocation](https://www.softwareadvice.com/visitor-management/mri-onlocation-profile/) / MRI OnLocation Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/visitor-management/mri-onlocation-profile/) Reviews [Alternatives](https://www.softwareadvice.com/visitor-management/mri-onlocation-profile/alternatives/) # MRI OnLocation User Reviews ## Reviews summary - Overall rating: 4.7/5 - Total reviews: 66 ### Secondary ratings - Ease of use: 4.5/5 - Customer support: 4.9/5 - Value for money: 4.8/5 - Functionality: 4.7/5 ### Rating distribution - 5 stars: 50 reviews (76%) - 4 stars: 15 reviews (23%) - 3 stars: 1 reviews (2%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Most mentioned pros - The platform is intuitive and user-friendly, offering a wide range of tools that streamline property management tasks such as tracking maintenance requests, managing leases, and communicating with tenants. - Its tracking system has been top notch. ## MRI OnLocation customer reviews Showing reviews 1-25 of 66 (page 1). ### I have found WOL very easy to use which is important when you are using multiple systems. - Overall rating: 5/5 - Reviewer: April W. - Product usage: Used daily for more than 2 years - Reviewed: July 2017 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We have a very busy reception, it enables me to continue on with my work whilst the visitor is signing in, I love that a text is sent, again enabling me to get on with my job rather than trying to ring the person they are visiting. I like the fact that once they have signed in I can look on my screen and know their name, company and who they are visiting. I also like that WOL is always evolving, they are always looking at adding new features, in particular I like the panic button. #### Cons I have had feedback from people signing in that they find the signing in process lengthy, in particular the mobile number and the photo. #### Vendor response Hi April Thank you for the review, we love to hear that by using WhosOnLocation you have found efficiencies. The panic button is a great feature, which hopefully you don't ever have to use. To streamline the process you could make the following changes 1) change the frequency of photo capture from every visit to every 3 or 6 months for returning visitors and contractors; 2) if not all the questions are needed you can reduce the number via the questionnaire manager in the app. If you need assistance with making these changes or anything else please let us know. Thanks, Bridie, Marketing Replied August 2017 --- ### Professional and easy way to handle visitors at a controlled facility. - Overall rating: 5/5 - Reviewer: Kevin O. - Industry: Aviation & Aerospace - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2017 - Review source details: This review was submitted organically. No incentive was offered We use WhosOnSite for managing our visitors and it has made our life so much easier. Our facility is access controlled and this software has allowed us to have our visitors read and acknowledge our visitor policy, while also taking their photo and printing a visitor badge. The point of contact notifications are great and we have ours set to email and SMS text message notifications upon visitor arrival. It's been a great tool for seeing who is currently onsite and being able to report visitor history. We set our system up with a Windows 10 basic pc and are using a 19inch touch screen display which makes it very easy for visitors to enter their info when signing in and out. The web management interface is fairly easy to navigate and there is plenty of help if you need it. We're just scratching the surface of what you can do with this software. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very easy to use. It's web based and doesn't take much of a computer to run it. Easy to integrate a web cam and badge printer. I use it every day and the management interface is easy to navigate and setup. #### Cons Would be nice to have a button on the main menu of the management interface to show who's onsite without having to go to the location. But I only have 1 location. #### Vendor response Thanks for the review Kevin. Great to hear the value WhosOnLocation is adding to your controlled facility. I would also like to point out to you that you can favourite any page in the application, simply select the star on the page you require, and this will then bookmark under under the star in the header of the application. We hope this helps. Enjoy! Replied March 2017 --- ### Very Impressed ! - Overall rating: 4/5 - Reviewer: Bonnie D. - Product usage: Used daily for less than 6 months - Reviewed: May 2017 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I like the time it saves at the Reception Desk, especially if the receptionist steps away for a moment and a customer comes in. Customers are genuinely impressed. Love how you can customize the system questions to suit your company's needs. Like the informative occasional emails. Always learning something new the software can do. I'm very please with the help and training I've received from Customer support representative. Always cheery and very patient and knowledgeable. #### Cons It would be VERY beneficial to be able to have employees sign in and out from their desktops as to "where they are going" and "when they will return" and the "times". At present I believe they can only do this from the main Kiosk after its set up. An email alert to the Administrator (or whomever) would be beneficial as well to alert of their departure. When and if that gets implemented I will give 5 stars across the board! #### Vendor response Hi Bonnie, thanks so much for taking the time to review WhosOnLocation. I am so pleased that your reception team are finding time savings. I have asked Lindsay to get in touch regarding employee sign in and out via desktop as this is a feature we do offer. Thanks again for the awesome review. Bridie, Marketing Replied May 2017 --- ### Getting "WhosOnLocation" up and running was a painless and straight forward exercise. - Overall rating: 5/5 - Reviewer: David T. - Industry: Pharmaceuticals - Company size: 201-500 employees - Product usage: Used weekly for less than 2 years - Reviewed: May 2017 - Review source details: This review was submitted organically. No incentive was offered Tidied up our visitor/service provider process nicely allowing us to comply with current health and safety requirements. Covered off our internal security needs as well. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Help from the service desk when I did have a question was spot on. Fast and on the mark every time, I couldn't praise them enough. Features, if you can think of it, "WhosOnLocation" will have it (well that's what it feels like !) The user friendly interface. Barring the odd occasion, nothing seemed too hard to figure out how it worked (despite the myriad of features) #### Cons Sometimes it seemed there were too many features and you could get a bit lost however there was comprehensive help files and an excellent helpdesk to fall back on so no big deal. #### Vendor response Good afternoon David, Thank you for the awesome review. As a true 'enterprise-class' cloud people presence management system we are always striving to balance the 'deep' and 'wide' feature set with 'simplicity' of the user experience - and as you have discovered we are mainly there; but we can improve. The product has been developed with significant customer feedback and input. Hence the flexibility of the app to meet a very wide range of customer environments; be they hospitals, manufacturing plants, high security operations, schools, corporate offices, utilities, or small business. But of course, it does have it's challenges, and keeping it simple is always ours whilst balancing the often complex needs of some of our multi-national users. Once again we really appreciate the review. Don't hesitate to let us know if we ever fail to meet your expectations - our greatest learning's come from critical review. Darren CEO Founder WhosOnLocation Replied May 2017 --- ### WhosOnLocation Software - Overall rating: 4/5 - Reviewer: Raewyn J. - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2016 - Review source details: This review was submitted organically. No incentive was offered There have been a couple of wee glitches from the latest software upgrade however this has been resolved #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros direct notification to recipient of visitor without the need for the receptionist to chase up the staff member #### Cons Not all past visitors have been recognised in the system and have needed to complete entire registration on each visit #### Vendor response Thank you for your review - it is greatly appreciated. We take on board your comments regarding the migration from version 1 to 2 and my team are reviewing their process and your experience from our customer support notes to see where we can improve. Just a small note (albeit this is not a support forum) - you can adjust the returning visitor look back option for Receptionists from the default 60 days to as much 365 days under Tools > Locations > View > Location Settings. For Kiosks it is set to 60 days but we are reviewing this as a result of your comment with a view to providing you options to match the receptionist look back. We will let you know once released. Thank you again for the review :) Darren Whitaker-Barnett CEO Replied July 2016 --- ### WhosOnLocation Customer Support - Overall rating: 5/5 - Reviewer: Leo R. - Industry: Financial Services - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2017 - Review source details: This review was submitted organically. No incentive was offered I've worked as a software Engineer in Silicon Valley California since 1976. During my career I've purchased many software licenses and deployed numerous enterprise applications for global companies. My experience with customer support from WhosOnLocation is my new gold standard. Their response time are immediate. Their staff really cares, has deep product knowledge and excellent communication skills. Doesn't matter what time of the day or night they return my emails and or call me. They check-in on a regular bases to insure everything is running smoothly. They email and call to discuss new features. Best of all, although my account is small the customer service they provide is better than I've received when working for very large enterprises. I tip my hat to them. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's very easy to configure. During the on-boarding process WhosOnLocation team configured the software for me. All I had to do was download the iPad application, login and setup printing. The entire process takes less and 1 hour. #### Vendor response Thanks Leo - we appreciate your feedback. Delivering amazing Customer Service is at the forefront of what we do. Our goal is to make your experience simple and easy. We are a 24/7 operation and passionate about delivering amazing service to a range of customers, weather that be small business or large scale enterprise companies. We are passionate about delivering an amazing experience and glad that we've delivered great service to you. Replied March 2017 --- ### Great visitor/employee presence tracking - Overall rating: 5/5 - Reviewer: Ryan E. - Verified reviewer: Yes - Industry: Education Management - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2019 - Review source details: This review was submitted organically. No incentive was offered The product has been great for helping us track and identify visitors to campus. It also serve as frictionless check in/out for our employees. All they have to do is tap their ID card and go. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like that the system can be integrated with our existing card access credentials to check employees in and out. I also love the live dashboard showing who is on campus. #### Cons The administration interface is confusing and poorly organized. I would love to see better time tracking capability and integrated offender check for visitors. #### Vendor response Hi Ryan, Thanks for taking the time to review WhosOnLocation. Great to hear that WhosOnLocation is assisting with the tracking of your visitors. I will pass your feedback on regarding the interface. I wanted to let you know that you are able to track offenders, a member of the team will reach out to you to assist with setting up this feature. Thanks Bridie Replied July 2019 --- ### Snappy, Clean, Feature Packed, Always Growing. - Overall rating: 5/5 - Reviewer: Nick M. - Industry: Information Technology and Services - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2017 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Nice clean user interface which is easy for everyone to use. New features coming out every month with great business user feedback. Lots of hardware support options for kiosks and printers. Speedy and helpful support responses by knowledgeable staff. #### Cons Very little downsides, service is very rarely down for any maintenance. Requests for improvements or suggestions can take awhile to be implemented, but are prioritised accordingly to the development pipeline. #### Vendor response Hi Nick, thanks so much for taking the time to review WhosOnLocation. We receive 100's of development request each month and while we would like to do them all we do need to priorities based on demand. To give you an idea of how much development work we processed in the last 12 months we have released an average of 14 features a month. Thanks for your engagement and please keep sharing your ideas with the team. Bridie, Marketing. Replied May 2017 --- ### Best Solution for our Customers - Overall rating: 5/5 - Reviewer: Sameer A. - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2017 - Review source details: This review was submitted organically. No incentive was offered Independent visitor management, time saving for local admins into chasing up visitors, modern display, reduced our carbon footprint (no paper wastage from sign-in books, etc.). #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Great user experience, good layout and customization options. Compatible with the up-to-date device choices/ preferences and requires minimal back end support to run/ troubleshoot. #### Cons The app basked kiosk tend to sometimes freeze and the app could crash. There are sometimes lag by the app, but guess this is dependant on the network connection. #### Vendor response Hi Sameer, great that you are enjoying using the product. For the freezing issue you are experiencing we would recommend that you are in an area that has a strong wireless connection and ensure your iOS and WolKiosk versions are up-to-date. If you need further assistance please contact our friendly Customer Support team. Thanks, Bridie, Marketing Replied June 2017 --- ### Great Software, very handy, easy to use, covering Service Providers management, emergency mngmt - Overall rating: 5/5 - Reviewer: Vesna B. - Product usage: Used daily for more than 2 years - Reviewed: June 2017 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Service provider management and Emergency Management (WolEvac), Induction and training possibilities, What I like most - Everything in WoL we love - It is great software. Best Helpdesk team which I know. Help when you need one, is in minute with you, GREAT TEAM #### Cons One minor disadvantage exist - it is not possible to extract all contractors with info about insurance, members etc., but as I know WoL team is working on it and will be available soon #### Vendor response Hi Vesna, thank you for the positive review. We are passionate about delivering an amazing experience and glad that we've delivered great service to you. It is our goal to make your experience simple and easy. Keep an eye on our feature releases we are not far away from delivering the contractor functionality. Bridie, Marketing Replied June 2017 --- ### Who's On Location is one of the best sign in systems I have used. - Overall rating: 5/5 - Reviewer: Yvonne S. - Industry: Mechanical or Industrial Engineering - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2017 - Review source details: This review was submitted organically. No incentive was offered Makes end of month reporting so much easier, just a push of a button and information is there. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Whos On Location is always being upgraded and introducing new features. It is a very user friendly product #### Vendor response Yvonne, thank you so much for the glowing review. We are very pleased that you are enjoying using WhosOnLocation and that it's making your month end reporting easier. We design with easy of use and to help things more efficient for our users. Thanks, Bridie, Marketing. Replied July 2017 --- ### Amazing product - Overall rating: 5/5 - Reviewer: Tom S. - Industry: Media Production - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2016 - Review source details: This review was submitted organically. No incentive was offered We are using WOL as a visitor monitoring system only at the moment, but we might be interested in the other features too. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Customer support and very active development #### Cons The administration menu logic could be better. #### Vendor response Hi Tom, thank you for the review. We welcome the cons as much as the pros and your comment about the Administration menu and navigation is one we take seriously. We are reviewing navigation and menu's in Q4 of 2016. If you would like to share any ideas you have with us post your thoughts to helpdesk@whosonlocation.com - your opinions would be most welcome. Darren Whitaker-Barnett CEO Replied July 2016 --- ### An amazing product at just the right time! - Overall rating: 5/5 - Reviewer: Jack B. - Industry: Human Resources - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2017 - Review source details: This review was submitted organically. No incentive was offered Better tracking of our employees/technicians and their progress. Better feedback to our client/companies. Gives a good impression at the point of entry. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Tracking our clients' employees that are tested at our drug testing facility has given us the opportunity to assure our clients that their employees are being tested in an efficient and timely manner saves our clients money and really makes a positive impression. #### Cons I would like the reports to automatically refresh instead of having to press the refresh button. I really wish I would have had this 20 years ago. #### Vendor response Jack, thank you for your review, it is greatly appreciated. Regarding your recommendation for the auto refresh of reports; this is something in our reporting roadmap for consideration. We are reviewing the reporting function on or about July this year with every intention of improving the useability and range of reports. Additionally we are introducing automated reports that will end up in your inbox daily, weekly etc. without the need for the report user to login. Thanks again - we value your recommendation. Darren CEO Founder Replied May 2017 --- ### Great Visitor Management System - Overall rating: 5/5 - Reviewer: Victor H. - Company size: 501-1000 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2016 - Review source details: This review was submitted organically. No incentive was offered Overall I have had a great experience with the product and the support staff. Continues to be a great value for visitor management solution. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros -Easy to use. -Clean experience. -Comes with many online tools/apps. -Great value. #### Cons -Ran into a few issues with the printer and getting the templates to work properly (even with the recommended printer). -Tedious associate/user management. #### Vendor response Thanks Victor - great feedback on the CONS about the printer setup. We are always looking for ways to improve all aspects of the user experience and printer setup is on our radar. Thanks once again for your review - it is greatly appreciated. Darren Whitaker-Barnett CEO Replied September 2016 --- ### Great system - Overall rating: 5/5 - Reviewer: Jo D. - Industry: Government Administration - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2016 - Review source details: This review was submitted organically. No incentive was offered Good product. Easy for customers and staff to use. Customer Support from the WhosOnLocation team is always fast and reliable. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use for staff and customers. Good reporting functionality. #### Cons Nothing springs to mind #### Vendor response Hello Jo thank you for the review - we appreciated the recommendations - many of yours have taken up the service. Also thank you for suggesting the dynamic scrolling message for the kiosk back in 2015 - other users love it :) Darren Whitaker-Barnett CEO Replied July 2016 --- ### Smart solution, Big Impact - Overall rating: 5/5 - Reviewer: Ronda R. - Company size: 501-1000 employees - Product usage: Used daily for unspecified - Reviewed: September 2016 - Review source details: This review was submitted organically. No incentive was offered We recently replaced our paper sign in visitor book with the WhosOnLocation solution and are very pleased with the results. Not only was the configuration of the system simple and straightforward, the intuitive nature of the product required very minimal end user training. We initially implemented this for one location, but due to the overwhelming positive feedback from our internal and external clients, we will be rolling out this solution to all of our US and International locations as well. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros So simple, easy to use. Great customer service, very responsive #### Vendor response Thank you for your kind review Ronda - it is most appreciated. We know Arbonne transforms lives through pure, botanically based ingredients in scientifically tested products. We are so pleased to be associated with your awesome brand and working with you - thanks. Darren Whitaker-Barnett CEO Replied September 2016 --- ### Great easy to use product. - Overall rating: 5/5 - Reviewer: Craig R. - Industry: Telecommunications - Company size: 10000+ employees - Product usage: Used daily for less than 12 months - Reviewed: September 2016 - Review source details: This review was submitted organically. No incentive was offered We had great support from the beginning as well as the ease of use for this product was excellent. it is a very stable product. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The fact it is a subscription and we did not have to build a server and mess about with licensing. The great support from the staff at WhosOnLocation. It functions very well and trouble free. #### Vendor response Thank you for the review Craig - we appreciate doing this for suppliers. We take on board the comment about the AD functionality and we have a new AD Portal going live in Q2 2017 which addresses AD concerns, setup, and FAQ. Darren CEO Founder WhosOnLocaton Replied May 2017 --- ### I'll describe it in one - Fantastic! - Overall rating: 5/5 - Reviewer: Mel R. - Industry: Hospital & Health Care - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2017 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros As with anything new it's always a little scary to start with, but the product is really simple once you take the time to learn it. What I loved is that the support team seemed to be mind readers, whenever we got stuck on something, somehow there they were contacting us before we could contact them. We're a small business and a lot of other products we looked at were too expensive, the options WhosOnLocation offers really suited us. And it seems to have all the same features of the more expensive products. Our visitors have taken to it very well too. #### Vendor response Hi Mel, thanks for the fantastic review of WhosOnLocation. We really value the feedback we receive from our customers and strive to provide a great customer experiences. Bridie, Marketing Replied June 2017 --- ### Customer service has been excellent, especially our customer rep - Overall rating: 4/5 - Reviewer: Monique V. - Product usage: Used daily for less than 6 months - Reviewed: July 2017 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like most the flexibility in customizing features and being so flexible with our needs. All customized options have been changed very quickly. #### Cons Signed copy of NDA cannot be saved as a document. Would be great to add this option instead of just saving the acknowledgment. #### Vendor response Hi Monique, thanks for taking the time to write a review. We have some development in progress which will resolve the issue you experience with saving signed NDA agreements. We will be in touch when this is live. I will pass on your feedback to Ben. Thanks, Bridie, Marketing UPDATED 6 SEPT 2017 Hi Monique, signed NDA's are now saved as PDF's and can be shared with the visitor's host, the visitor themsleves, or any other nominated person (like your legal department). Replied September 2017 --- ### Can't ask for more - Overall rating: 5/5 - Reviewer: Uzyel C. - Industry: Consumer Goods - Company size: 1001-5000 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2016 - Review source details: This review was submitted organically. No incentive was offered WOL has a great group of solutions in a single webpage and all within the same price. We need to be compliance ready with new security commerce programs and this is helping us to achieve that. The hole team has provided great support and they are truly a bunch of nice people. Love your People is not only their slogan, it is truly they philosophy and the show it with their actions. They also are constantly releasing well planned improvements. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros All, you name it #### Cons No single one #### Vendor response Hello Uzyel, thank you for the kind words and review. It is truly greatly appreciated.. Replied September 2016 --- ### PlaceMakers Review - Overall rating: 5/5 - Reviewer: Lauretta G. - Company size: 201-500 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2016 - Review source details: This review was submitted organically. No incentive was offered Everything seems to be going really with this software so far, we have had no complaints and our guests have had no trouble in logging in to the system #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is easy to use and our guests enjoying using it #### Cons Nothing #### Vendor response Hello Lauretta, thank you for your kind review. Positive or negative feedback is always welcomed as it helps us improve. Darren Whitaker-Barnett CEO Replied July 2016 --- ### Great customer support and help - Overall rating: 4/5 - Reviewer: Anna K. - Verified reviewer: Yes - Product usage: Used other for less than 6 months - Reviewed: June 2017 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Kiosk is easy to install and use. Any support questions are usually answered instantly. Reasonably prices. #### Cons Online software management Interface needs improvement, some settings are hard to find, notification e-mails are delayed, #### Vendor response Hi Anna - thanks for the feedback and review. We are always working to enhance WhosOnLocation. I will pass your feedback onto our development team. If you have any other feedback or need any assistance please don't hesitate to contact us. Thanks, Bridie, Marketing. Replied June 2017 --- ### MRI On Location - Overall rating: 5/5 - Reviewer: Michelle D. - Verified reviewer: Yes - Industry: Computer Networking - Company size: 51-200 employees - Product usage: Used monthly for less than 6 months - Reviewed: March 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. MRI on location is definitely fast and effective to meet the needs of the consumer in an instant Mannerism; Instead Of Lag or Delay In Processing. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Efficient And Affective; without Delay in,Go To Market experimental studies classified by the Curator Of The Software and whether any implementation is needed to seevice the consumers in A High Standard Opposition. #### Cons To Be Honest No Cons are deliberated at this time; The Eccomerce Platform is Thriving from; Excelled Excellence In What Type Of Account, You As the Consumer and what sparks your interest; Of Their In Demand at the given time of Urgency. --- ### A pros system : MRI onlocation - Overall rating: 5/5 - Reviewer: Neeraj R. - Verified reviewer: Yes - Industry: Wholesale - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I got more pros than cons. I cannot even think about the drawbacks but it’s hard since there’s a rain of pros. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Its tracking system has been top notch. Unlike others the location play a main part in this software. #### Cons Since I’m not at office all the time, it would be great if there was efficient mobile application for the same --- ### Efficient and User-Friendly Property Management with MRI OnLocation - Overall rating: 5/5 - Reviewer: Gabriela B. - Verified reviewer: Yes - Industry: Accounting - Company size: 51-200 employees - Product usage: Used weekly for less than 12 months - Reviewed: February 2025 - Review source details: This review was submitted organically. No incentive was offered My overall experience with MRI OnLocation has been highly positive. The platform is intuitive and user-friendly, offering a wide range of tools that streamline property management tasks such as tracking maintenance requests, managing leases, and communicating with tenants. Its comprehensive features and real-time data have improved efficiency and organization, making day-to-day operations much smoother. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros MRI OnLocation has streamlined our property management operations with its user-friendly interface, making it easier to manage tasks efficiently and enhance tenant communication. #### Cons I do not have any cons to write about MRI OnLocation ## More reviews [Next reviews](https://www.softwareadvice.com/visitor-management/mri-onlocation-profile/reviews/?page=2) --- MRI OnLocation Reviews, Pros and Cons - 2026 Software Advice