All ParqEx Reviews

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Lisa

Real Estate, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2021

Parking Structure Use

We use the ParqEx app for our mixed use building tenants. We are able to provide guest parking within our parking structure. ParqEx provided handouts we provide to our tenants. Also whenever I have a question they are always very prompt in returning emails or phone calls.

PROS

Find the app easy to use. I constantly have issues with the MKE parking app but not with ParqEx.

CONS

The address for the parking structure is different from our building address. This can sometimes confuse our tenants.

Vendor Response

Lisa, thank you for your continued support. We're pleased you have experienced such success with our parking solutions.

Replied February 2021

Ellen

Sports, 2-10 employees

Used monthly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed January 2021

Parqex for owners

I love it and will continue to use it to leasing parking spots

PROS

This has been an amazing tool for continuously lease my parking spot. I rarely have a dip in sales and the price is adjustable in real time

CONS

It can be a bit confusing in navigation for owners dashboard to get to what you needs. Additionally, the experience on mobile is very different than desktop

Reason for choosing ParqEx

Easy to lease

Vendor Response

Ellen, thank you for your review and your continued use of our services! We're happy you're happy with ParqEx.

Replied February 2021

Nellie

Law Practice, 5,001-10,000 employees

Used less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed February 2021

ParqEx

Customer service was always very helpful as quick to answer any questions, the functionality of the app was ok. Lastly, does not seem there are a lot of users yet as renters were hard to come across.

PROS

The ParqEx app was helpful to find short-term parking renters, but not so much for long-term renters. It was easier to find someone within my building than through the app.

CONS

Payment was not immediate. Renters were hard to come by, also wish there was an options to do both short-term and long term renting.

Vendor Response

Nellie, we thank you for your business. We're always looking for ways to improve. If you have any questions, our customer service team is always willing to help!

Replied February 2021

Allison

Real Estate, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2021

Love this amenity to our building!

Great!

PROS

The convenience and how it takes the management of the system out of our hands for the most part.

CONS

Do not have any cons at this time. We will communicate with our rep if we have any questions or things to add.

Vendor Response

Thank you, Allison! We're happy you enjoy our parking solutions.

Replied February 2021

Nakul

Insurance, 1,001-5,000 employees

Used monthly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

FUNCTIONALITY

5

Reviewed January 2021

Nice application to rent the parking spaces

Overall, I was very satisfied with the application and the support team was also very responsive.

PROS

It was easy to post and interact with customers.

CONS

Although, it provides enough information to book/offer parking space. It would nice to see a graph of parking rates observed typically in a particular area just to see of you are offering too cheap based on the timing of the month. In Midwest for certain regions, it is difficult to rent out if you have an open space for such scenarios you can use this information.

Vendor Response

Thank you, Nakul. We're happy to hear you've found our application easy to use. Thank you for your suggestions on ways to improve.

Replied February 2021

Michael

Printing, 11-50 employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2021

Great aplications

Very great people and supportave

PROS

hands free, no longer have to manually open doors and to control the people.

CONS

every complicated to set up but you guys did it so easier.

Vendor Response

Thanks, Michael! Touchless is certainly a favorite feature.

Replied February 2021

Jerry

Financial Services, 201-500 employees

Used less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

2

CUSTOMER SUPPORT

1

FUNCTIONALITY

3

Reviewed February 2021

review of a rentor

I think parqex takes too much I commissions and I am thinking about leaving

PROS

Easy to set up although there were some bugs with posting multiple pictures

CONS

Software is ok but I don’t use it often other than the setup

Reason for choosing ParqEx

They had the market I was looking for

Reasons for switching to ParqEx

They stopped their service

Vendor Response

Jerry, we appreciate your business! We hope we can continue to work together.

Replied February 2021

RICK

Real Estate, 1,001-5,000 employees

Used monthly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2021

Carefree way to rent your parking spot

Good user experience on the Website... very responsive customer service in a day and age when customer service tends to be bad or lacking

PROS

I was trying to rent my spot out on websites and flyers in my building. No takers. Started ParEx.. rented it in 10 days. I had a problem getting paid the first time.. called into ParqEx.... Excellent responsive customer Service... they even followed up with me to make sure all was well. I would recommend for hassle free renting of your spot

CONS

other than getting paid the first time....No... I had a good experience.

Vendor Response

Thanks, Rick! Happy we were able to rent your spot and quickly resolve your issue.

Replied February 2021

Colleen

Real Estate, 2-10 employees

Used monthly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2021

Takes a minute to get the hang of things ... but then almost effortless

PROS

Once you know he software and what features you need, it is a smooth program

CONS

the initial "figuring out" stage gets a bit dicey - but the team is there to help figure it out quickly enough that it really wasnt a concern!

Vendor Response

Thank you, Colleen! We're happy to hear you've had a smooth experience with our app.

Replied February 2021

Jennifer

Hospital & Health Care, 11-50 employees

Used monthly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

FUNCTIONALITY

4

Reviewed February 2021

Easy to use!

PROS

This app was very easy to use and to easy to communicate with renters in the app. Payment also disbursed quickly.

CONS

The feature for posting the listings could be improved.

Vendor Response

Thank you, Jennifer! We take pride in the simplicity of our app and are always looking for ways to improve.

Replied February 2021

Marco

Real Estate, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2021

ParqEx for residential building

Honestly, if it wasn't for the changes in Cook county, we most likely would not have gotten rid of ParqEx.

PROS

Alternate source of income for the property.

CONS

Nothing comes to mind. Why is there a minimum on characters that must be used to leave a comment??

Vendor Response

Marco, thank you for your review. We're happy you had a positive experience with us!

Replied June 2021

Ian

Program Development, 1 employee

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2021

Simple Platform for rentals

PROS

This software platform is easy to use in-browser.

CONS

The account details were sometimes a little confusing to administrate.

Vendor Response

Thanks, Ian!

Replied February 2021

Michael

Facilities Services, 2-10 employees

Used less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

2

EASE OF USE

2

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

2

Reviewed February 2021

too expensive not enough people use this

PROS

it was average nothing really new even the survey is hard to use

CONS

30% off the top is organized crime rate should be much cheaper for company that does nothing

Vendor Response

Michael, we're sorry you haven't had a good experience. If you have any concerns, please reach out, and we can talk through any issues! Thank you.

Replied February 2021

Sonja

Food Production, 11-50 employees

Used less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2021

ParqEx Review

I really like it and its overall ease of use makes the glitches irrelevant.

PROS

I really like this app. It makes parking within my building (going in and out) super easy and convenient to my busy lifestyle.

CONS

I think there could be more updates, sometimes the app glitches and forces me to close it out for it to function properly.

Vendor Response

Sonja, thank you for your review! We're happy you find our app convenient. As always, be sure to stay up to date with our newest app updates. We're always tweaking things on our end to make the user experience better!

Replied May 2021

Showing 1 - 14 of 14 Reviews