Proxyclick vs Raptor Visitor Management

RATING:

4.6

(318)

Proxyclick has 318 reviews and a rating of 4.58 / 5 stars vs Raptor Visitor Management which has 25 reviews and a rating of 4.64 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.6 (318)
4.6 (25)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
April 3, 2024
March 3, 2023
Pros/Cons
  • Pros

  • It has helped us save costs as we don’t always need a receptionist to man the front desk. Visitors are always super impressed, has transformed the visitor experience.
  • Integrations with Outlook and Google calendar its great feature. The kiosk app is user-friendly to the visitors, fluid to work with.
  • Cons

  • I find it hard to change something in configuration, and it don't depends on me, I have to contact the supplier.
  • Reloading take several times. Sometimes you can not find the information requiring customers and people often gets a little bit frustrated.
Read all user reviews
  • Pros

  • The Raptor Visitor Management System has helped make our schools safer and has provided us with a common accountability for all visitors in our schools.
  • I use Raptor to sign in for work daily. It is probably helpful to management to see who is in the building, assuming they sign out when leaving.
  • Cons

  • But if you regularly check a batch of your constituents against the system, there is no way to quickly eliminate the match that already previously checked out.
  • Too many calls to customer service for refreshing/restarting/repairing. Too difficult to maintain.
Read all user reviews
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos