--- title: "Qminder Software Reviews, Demo & Pricing - 2026" description: "Review of Qminder Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/visitor-management/qminder-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Appointment Reminder Software](https://www.softwareadvice.com/medical/appointment-reminder-comparison/) / Qminder Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/medical/qminder-profile/reviews/)[Alternatives](https://www.softwareadvice.com/medical/qminder-profile/alternatives/) # Qminder Review From $869-$1,149/month Free trial 3 plans Wondering if Qminder is right for your practice? Our Appointment Reminder Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Qminder 4.8 [(94)](https://www.softwareadvice.com/medical/qminder-profile/reviews/) Pricing Starting at $869.00 flat rate per month ### About Qminder Qminder is a queue management and service intelligence software. It is designed to streamline the check-in process, track customer wait times, and analyze service efficiency. The software caters to a range of industries such as healthcare, government, education, retail, and banking. It helps businesses of all sizes optimize their operations and enhance the customer experience. Qminder's key features include a queue management system that allows businesses to manage, serve, and track customers across multiple locations. The software also offers service intelligence capabilities, enabling organizations to track service data and measure staff performance. Another feature is the appointment scheduling functionality, which allows businesses to easily receive bookings and manage changes in real-time. Qminder also offers a self-service check-in kiosk that transforms any iPad into a user-friendly check-in station. The Qminder API provides the flexibility to connect the software with other applications such as CRMs, support software, backend systems, or patient management apps. With its comprehensive suite of features and the ability to integrate with various platforms, Qminder empowers b... usinesses to streamline their operations, enhance customer satisfaction, and make data-driven decisions. Wondering if Qminder is right for your practice? Our Appointment Reminder Software selection experts can help you in 15 minutes or less. ## Qminder User Interface ## Popular Qminder Alternatives Main Product Qminder 4.8 [(93)](https://www.softwareadvice.com/medical/qminder-profile/reviews/) Ratings Breakdown - 4.88Ease of use - 4.72Value for money - 4.69Customer support - 4.75Functionality Pricing Starting at $869.00 per month Get Price Alternative Product [Archie](https://www.softwareadvice.com/product/501022-Archie/) 4.8 [(90)](https://www.softwareadvice.com/product/501022-Archie/reviews/) Ratings Breakdown - 4.92Ease of use - 4.79Value for money - 4.90Customer support - 4.63Functionality Pricing Starting at $109.00 per year Get Price Alternative Product [Swiftlane](https://www.softwareadvice.com/visitor-management/swiftlane-profile/) 4.6 [(129)](https://www.softwareadvice.com/visitor-management/swiftlane-profile/reviews/) Ratings Breakdown - 4.74Ease of use - 4.57Value for money - 4.67Customer support - 4.65Functionality Pricing Available upon request Get Price Alternative Product [Vizito](https://www.softwareadvice.com/registration/vizito-profile/) 4.7 [(169)](https://www.softwareadvice.com/registration/vizito-profile/reviews/) Ratings Breakdown - 4.78Ease of use - 4.57Value for money - 4.80Customer support - 4.44Functionality Pricing Starting at $29.95 per month Get Price Alternative Product [The Receptionist](https://www.softwareadvice.com/visitor-management/the-receptionist-for-ipad-profile/) 4.8 [(329)](https://www.softwareadvice.com/visitor-management/the-receptionist-for-ipad-profile/reviews/) Ratings Breakdown - 4.82Ease of use - 4.71Value for money - 4.93Customer support - 4.52Functionality Pricing Starting at $630.00 per year Get Price Alternative Product [WaitWell](https://www.softwareadvice.com/waitlist/waitwell-profile/) 4.8 [(111)](https://www.softwareadvice.com/waitlist/waitwell-profile/reviews/) Ratings Breakdown - 4.87Ease of use - 4.74Value for money - 4.74Customer support - 4.74Functionality Pricing Starting at $29.00 per month Get Price ## Qminder Pricing and Plans Qminder has three plans. Business is $869.00/mo billed monthly. Premium is $1,149.00/mo billed monthly. Enterprise is custom-priced. Free trial Business $869.00 flat rate, per month 25 users Business plan includes: - SMS notifications & chat - HIPAA compliance - API - Webhooks - Integrations Premium $1,149.00 flat rate, per month 50 users Premium plan includes: - Custom branding - Dedicated account manager - Dedicated onboarding & implementation - Security Log - SAML-based SSO - Data Retention Configuration Enterprise Custom Quote Available Enterprise plan includes: - Feedback - Custom SLA & ToS - Custom Integrations - Phone support - Forms - API support Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ### How does Qminder pricing compare to alternatives? Qminder's starting price is $869.00/month. Explore how its pricing and plan options compare with top alternatives below. | Product | Starting price | Free trial | Free version | Value for Money | | --- | --- | --- | --- | --- | | Qminder4.8[(94)](https://www.softwareadvice.com/medical/qminder-profile/reviews/) | $869.00 /mo | Available | Not available | 4.7 | | [Archie](https://www.softwareadvice.com/product/501022-Archie/)4.8[(90)](https://www.softwareadvice.com/product/501022-Archie/reviews/) | $109.00 /yr | Available | Not available | 4.8 | | [Swiftlane](https://www.softwareadvice.com/visitor-management/swiftlane-profile/)4.6[(129)](https://www.softwareadvice.com/visitor-management/swiftlane-profile/reviews/) | Pricing available upon request | Not available | Not available | 4.6 | | [Vizito](https://www.softwareadvice.com/registration/vizito-profile/)4.7[(169)](https://www.softwareadvice.com/registration/vizito-profile/reviews/) | $29.95 /mo | Available | Not available | 4.6 | | [The Receptionist](https://www.softwareadvice.com/visitor-management/the-receptionist-for-ipad-profile/)4.8[(329)](https://www.softwareadvice.com/visitor-management/the-receptionist-for-ipad-profile/reviews/) | $630.00 /yr | Available | Not available | 4.7 | Qminder4.8[(94)](https://www.softwareadvice.com/medical/qminder-profile/reviews/) * * * Starting price $869.00 /mo Free trial Available Free version Not available Value For Money 4.7 - [Archie](https://www.softwareadvice.com/product/501022-Archie/)4.8[(90)](https://www.softwareadvice.com/product/501022-Archie/reviews/) * * * Starting price $109.00 /yr Free trial Available Free version Not available Value For Money 4.8 - [Swiftlane](https://www.softwareadvice.com/visitor-management/swiftlane-profile/)4.6[(129)](https://www.softwareadvice.com/visitor-management/swiftlane-profile/reviews/) * * * Starting price Pricing available upon request Free trial Not available Free version Not available Value For Money 4.6 - [Vizito](https://www.softwareadvice.com/registration/vizito-profile/)4.7[(169)](https://www.softwareadvice.com/registration/vizito-profile/reviews/) * * * Starting price $29.95 /mo Free trial Available Free version Not available Value For Money 4.6 - [The Receptionist](https://www.softwareadvice.com/visitor-management/the-receptionist-for-ipad-profile/)4.8[(329)](https://www.softwareadvice.com/visitor-management/the-receptionist-for-ipad-profile/reviews/) * * * Starting price $630.00 /yr Free trial Available Free version Not available Value For Money 4.7 ## Qminder Features - Popular features found in Appointment Reminder Appointment Scheduling Calendar Sync Call Reminders Customizable Templates Payment Reminders Recurring Appointments Rescheduling Self Service Portal SMS Messaging Two-Way Communication - More features of Qminder Activity Dashboard Activity Tracking Alerts/Notifications API Appointment Management Availability Management Calendar Management Confirmations/Reminders Contact Management Customer Database Customer Experience Management Customer History Customizable Branding Customizable Fields Customizable Forms Customizable Reports Data Import/Export Data Visualization Document Management Drag & Drop Employee Management For Government HIPAA Compliant Mobile Alerts Monitoring Multi-Language Multi-Location Online Booking Performance Metrics Pre-Registration Prioritization Project Management Public Waitlist Queue Management Real-Time Data Real-Time Notifications Real-Time Reporting Real-Time Updates Records Management Registration Management Reminders Reporting & Statistics Self Check-In/Check-Out Task Management Third-Party Integration Third-Party Integrations Time Tracking User Profiles Visitor Tracking Waiting Time Tracking Waitlist Status Tracking Watch List Workflow Automation Workflow Management ## Qminder Integrations Pipedrive Integration rated undefined from -1 review Acuity Scheduling Integration rated undefined from -1 review Slack Integration rated undefined from -1 review SurveyMonkey Integration rated undefined from -1 review Zapier Integration rated undefined from -1 review Typeform Integration rated undefined from -1 review See all 8 integrations ## Qminder User Reviews ## Qminder customer ratings - Overall rating: 4.8/5 - Total reviews: 94 ### Rating distribution - 5 stars: 77 reviews (82%) - 4 stars: 15 reviews (16%) - 3 stars: 2 reviews (2%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 4.9/5 - Value for money: 4.7/5 - Customer support: 4.7/5 - Functionality: 4.8/5 --- ### Sports Program Manager - Overall rating: 3/5 - Reviewed: November 2026 - Industry: Consumer Services - Company size: 11-50 employees The reviewer finds Qminder beneficial for organizing customer check-ins and improving efficiency in managing wait times. They noted that the app could be more user-friendly, particularly in terms of navigation and customization. Full review available after login on Software Advice --- ### A great tool for enabling our clients to own their progress from the outset - Overall rating: 4/5 - Reviewer: Bonnie B. - Industry: Non-Profit Organization Management - Company size: 51-200 employees - Product usage: 1-3 years · daily - Reviewed: June 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Qminder is always very on top of things if we have an issue and we rarely have an issue. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Great UI for our staff and the ability for our staff to message our clients while they wait. #### Cons We wish the front end UI of the check in form was more customizable. --- ### Great HIPAA compliant program - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: a free trial · weekly - Reviewed: May 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The user experience is quite easy and straightforward. Even our older patients who aren’t as tech savvy can use it #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Really great program. Makes appointments much more efficient. Saves us so much time getting the customers information ahead of time. Extra perk that this service is HIPAA compliant #### Cons The design isn’t quite as robust looking as other programs I’ve used. --- ### Review 1 - Overall rating: 3/5 - Reviewer: Verified Reviewer - Industry: Government Administration - Company size: 201-500 employees - Product usage: less than 1 year · daily - Reviewed: June 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. No satisfied in general lots of improvement opportunity to become user friendly #### Ratings breakdown - Ease of use: 1/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros Communication text box capability. It gives real time possibility to text to applicant. #### Cons Access to settings, pages identifications and connections, activation methods of information on screen, design of website --- ### Brilliant tool for queue management, probably the best on the market - Overall rating: 5/5 - Reviewer: Bogdan Marian D. - Industry: Transportation/ Trucking/ Railroad - Company size: 1001-5000 employees - Product usage: 3-5 years · daily - Reviewed: February 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I am using this software to track and analyse data based on customer's visits. I do enjoy it since this is accurate, it does not have delays and it gives a very interactive and simplified way of using it. Although I used couple of queue management systems, I have never seen a product to be so user friendly and the availability to interact with the support team in seconds. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I do like that the software is getting always new features, is being updated and well maintained. #### Cons In my two years experience using Qminder, I couldn't find anything wrong with it. All you need is a stable internet connection and the software will work smoothly. --- ### Perfect for getting rid of physical lines and improving customer wait times. - Overall rating: 5/5 - Reviewer: Dana M. - Industry: Retail - Company size: 10000+ employees - Product usage: 1-3 years · daily - Reviewed: May 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Qminder makes it easy for our customers to check in and get a spot remotely from their own phones, even before they arrive at the branch. What's more, the platform gathers key information about customer wait times, how long we spend serving them, the number of people we receive per hour, day, or service, and our team's productivity. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The key benefit of Qminder is its ability to turn waiting into a streamlined, digital experience, significantly boosting customer satisfaction. It also unburdens our agents from managing queues, letting them concentrate fully on assisting clients. With its intelligent routing, customers are always guided to the correct service station. #### Cons This platform has been completely satisfactory for me; I can't find any negative aspects to mention. --- ### Less wait times - Overall rating: 5/5 - Reviewer: Kimberly S. - Industry: Hospital & Health Care - Company size: 5001-10000 employees - Product usage: 3-5 years · daily - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered My overall experience is positive. As I said prior, the ability to be able to see those waiting and for how long was beneficial to avoid long wait times and late appointments. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I enjoyed about Qminder was the ability to see who was waiting and how long. Qminder had helped while I worked registration to know who was waiting to be registered for a test or arrived for a scheduled test. I, also, enjoyed being able to see how many I serviced in a day. #### Cons What I did not like about Qminder is nothing. I enjoyed everything about this program as it made the job easier to be able to properly service those coming in for scheduled test or outpatient testing. --- ### Qminder needs minor updates. - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Apparel & Fashion - Company size: 11-50 employees - Product usage: 1-3 years · weekly - Reviewed: May 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Simple and user-friendly interface that improves customer flow and reduces wait times. Limited customization may not fit all business workflows. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Exceptionally easy to set up and use, turning chaotic check-ins into seamless, customer-friendly queues #### Cons Limited front-end customization (e.g., iPad/TV messages, check-in form fields) can feel restrictive. --- ### Q-Might as well get it - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Medical Practice - Company size: 11-50 employees - Product usage: 1-3 years · monthly - Reviewed: June 2025 - Review source details: This review was submitted organically. No incentive was offered Overall, it does help solve que issues and customer satisfaction. I know larger companies like AT&T have used them as well. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like being able to customize the clients by using their name and not assigning a number. It makes it feel more professional and personal. #### Cons While not necessarily a least like, they are a bit slower to work out software glitches and errors. You can point it out and get a response from their engineers at some point. --- ### More than Queue Management - an Integral Part of Creating Outstanding Customer Experiences - Overall rating: 5/5 - Reviewer: Dana H. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 1001-5000 employees - Product usage: 3-5 years · daily - Reviewed: September 2018 - Review source details: This review was submitted organically. No incentive was offered Overall we were able to process a LOT more visitors, reduce wait times and capture a lot more information about visitors (thanks to the extremely sophisticated and well-documented API). It was a core contributor of an increase of efficiency, overall capacity and customer happiness. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I worked with Qminder across 200+ sites. What I appreciated most was the ease with which we could transform a sometimes chaotic check-in and queuing experience into a seamless one where visitors felt like they were taken care of. It was easy to work with the Qminder team to initially set up the queue management system and tailor it to our tastes. They always gave us outstanding support. #### Cons There was a small amount of company friction as we had to move to Apple TV for the displays. But the interface improvements were worth it. --- Showing 1 - 10 of 94 Reviews [See All Reviews](https://www.softwareadvice.com/medical/qminder-profile/reviews/) ## Qminder Popular Comparisons [Archie vs Qminder](https://www.softwareadvice.com/compare/166948-qminder/vs/501022-Archie/)[Swiftlane vs Qminder](https://www.softwareadvice.com/medical/qminder-profile/vs/swiftlane/)[Vizito vs Qminder](https://www.softwareadvice.com/medical/qminder-profile/vs/vizito/)[The Receptionist vs Qminder](https://www.softwareadvice.com/medical/qminder-profile/vs/the-receptionist-for-ipad/)[WaitWell vs Qminder](https://www.softwareadvice.com/medical/qminder-profile/vs/waitwell/)[Mygate vs Qminder](https://www.softwareadvice.com/compare/166948-qminder/vs/489522-MyGate/) [Compare All Alternatives](https://www.softwareadvice.com/medical/qminder-profile/alternatives/) ## Other Top Recommended Appointment Reminder Software [Tebra](https://www.softwareadvice.com/medical/kareo-profile/) **4.0** (1392) Recently recommended **251** times [NextGen Office](https://www.softwareadvice.com/medical/nextgen-profile/) **4.0** (1286) Recently recommended **31** times [NextGen Enterprise](https://www.softwareadvice.com/medical/nextgen-enterprise-profile/) **4.2** (38) Recently recommended **23** times [ModMed](https://www.softwareadvice.com/medical/electronic-medical-assistant-profile/) **4.5** (568) Recently recommended **22** times Stuck Between Options? 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