--- title: "Qminder Software Reviews, Demo & Pricing - 2026" description: "Review of Qminder Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/visitor-management/qminder-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Scheduling Software](https://www.softwareadvice.com/scheduling/) / Qminder Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/medical/qminder-profile/reviews/)[Alternatives](https://www.softwareadvice.com/medical/qminder-profile/alternatives/) # Qminder Review From $869-$1,149/month Free trial 3 plans Wondering if Qminder is right for your organization? Our Scheduling Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Qminder 4.8 [(93)](https://www.softwareadvice.com/medical/qminder-profile/reviews/) Pricing Starting at $869.00 flat rate per month ### About Qminder Qminder is a queue management and service intelligence software. It is designed to streamline the check-in process, track customer wait times, and analyze service efficiency. The software caters to a range of industries such as healthcare, government, education, retail, and banking. It helps businesses of all sizes optimize their operations and enhance the customer experience. Qminder's key features include a queue management system that allows businesses to manage, serve, and track customers across multiple locations. The software also offers service intelligence capabilities, enabling organizations to track service data and measure staff performance. Another feature is the appointment scheduling functionality, which allows businesses to easily receive bookings and manage changes in real-time. Qminder also offers a self-service check-in kiosk that transforms any iPad into a user-friendly check-in station. The Qminder API provides the flexibility to connect the software with other applications such as CRMs, support software, backend systems, or patient management apps. With its comprehensive suite of features and the ability to integrate with various platforms, Qminder empowers b... usinesses to streamline their operations, enhance customer satisfaction, and make data-driven decisions. Wondering if Qminder is right for your organization? Our Scheduling Software selection experts can help you in 15 minutes or less. ## Qminder User Interface ## Popular Qminder Alternatives Main Product Qminder 4.8 [(93)](https://www.softwareadvice.com/medical/qminder-profile/reviews/) Ratings Breakdown - 4.88Ease of use - 4.72Value for money - 4.69Customer support - 4.75Functionality Pricing Starting at $869.00 per month Get Price Alternative Product [Archie](https://www.softwareadvice.com/product/501022-Archie/) 4.8 [(90)](https://www.softwareadvice.com/product/501022-Archie/reviews/) Ratings Breakdown - 4.92Ease of use - 4.79Value for money - 4.90Customer support - 4.63Functionality Pricing Starting at $109.00 per year Get Price Alternative Product [Swiftlane](https://www.softwareadvice.com/visitor-management/swiftlane-profile/) 4.6 [(122)](https://www.softwareadvice.com/visitor-management/swiftlane-profile/reviews/) Ratings Breakdown - 4.75Ease of use - 4.59Value for money - 4.67Customer support - 4.66Functionality Pricing Available upon request Get Price Alternative Product [Vizito](https://www.softwareadvice.com/registration/vizito-profile/) 4.7 [(169)](https://www.softwareadvice.com/registration/vizito-profile/reviews/) Ratings Breakdown - 4.78Ease of use - 4.57Value for money - 4.80Customer support - 4.44Functionality Pricing Starting at $29.95 per month Get Price Alternative Product [The Receptionist for iPad](https://www.softwareadvice.com/visitor-management/the-receptionist-for-ipad-profile/) 4.8 [(329)](https://www.softwareadvice.com/visitor-management/the-receptionist-for-ipad-profile/reviews/) Ratings Breakdown - 4.82Ease of use - 4.71Value for money - 4.93Customer support - 4.52Functionality Pricing Starting at $630.00 per year Get Price Alternative Product [WaitWell](https://www.softwareadvice.com/waitlist/waitwell-profile/) 4.8 [(104)](https://www.softwareadvice.com/waitlist/waitwell-profile/reviews/) Ratings Breakdown - 4.88Ease of use - 4.75Value for money - 4.76Customer support - 4.74Functionality Pricing Starting at $29.00 per month Get Price ## Qminder Pricing and Plans Starting price: $869.00 per month Free Trial Free Version Business $869.00 flat rate, per month Plan includes: - SMS notifications & chat - HIPAA compliance - API - Webhooks - Integrations Premium $1,149.00 flat rate, per month Plan includes: - Custom branding - Data Retention Configuration - SAML-based SSO - Security Log - Dedicated onboarding & implementation - Dedicated account manager Enterprise Pricing available upon request Plan includes: - API support - Forms - Feedback - Custom SLA & ToS - Custom Integrations - Phone support Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Qminder Features - Popular features found in Scheduling Alerts/Notifications Appointment Scheduling Automated Scheduling Calendar Sync Customer Database Group Scheduling Mobile Access Reminders Self Service Portal Timesheet Management - More features of Qminder Activity Dashboard Activity Tracking API Appointment Management Availability Management Calendar Management Confirmations/Reminders Contact Management Customer Experience Management Customer History Customizable Branding Customizable Fields Customizable Forms Customizable Reports Data Import/Export Data Visualization Document Management Drag & Drop Employee Management For Government Mobile Alerts Monitoring Multi-Language Multi-Location Online Booking Performance Metrics Pre-Registration Prioritization Project Management Public Waitlist Queue Management Real-Time Data Real-Time Notifications Real-Time Reporting Real-Time Updates Records Management Registration Management Reporting & Statistics Self Check-In/Check-Out SMS Messaging Task Management Third-Party Integration Third-Party Integrations Time Tracking User Profiles Visitor Tracking Waiting Time Tracking Wait List Management Waitlist Status Tracking Watch List Workflow Automation Workflow Management ## Qminder Integrations Pipedrive Integration rated undefined from -1 review Acuity Scheduling Integration rated undefined from -1 review Slack Integration rated undefined from -1 review Gmail Integration rated undefined from -1 review SurveyMonkey Integration rated undefined from -1 review Zapier Integration rated undefined from -1 review See all 9 integrations ## Qminder User Reviews ## Qminder customer ratings - Overall rating: 4.8/5 - Total reviews: 93 ### Rating distribution - 5 stars: 77 reviews (83%) - 4 stars: 15 reviews (16%) - 3 stars: 1 reviews (1%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 4.9/5 - Value for money: 4.7/5 - Customer support: 4.7/5 - Functionality: 4.8/5 --- ### A great tool for enabling our clients to own their progress from the outset - Overall rating: 4/5 - Reviewer: Bonnie B. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Qminder is always very on top of things if we have an issue and we rarely have an issue. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Great UI for our staff and the ability for our staff to message our clients while they wait. #### Cons We wish the front end UI of the check in form was more customizable. --- ### Great HIPAA compliant program - Overall rating: 5/5 - Reviewer: Jason N. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: Used weekly for free trial - Reviewed: May 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The user experience is quite easy and straightforward. Even our older patients who aren’t as tech savvy can use it #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Really great program. Makes appointments much more efficient. Saves us so much time getting the customers information ahead of time. Extra perk that this service is HIPAA compliant #### Cons The design isn’t quite as robust looking as other programs I’ve used. #### Reasons for switching to Qminder Horrible software. Very clunky and not HIPAA at the time of use --- ### Review 1 - Overall rating: 3/5 - Reviewer: Nasrin S. - Verified reviewer: Yes - Industry: Government Administration - Company size: 201-500 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. No satisfied in general lots of improvement opportunity to become user friendly #### Ratings breakdown - Ease of use: 1/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros Communication text box capability. It gives real time possibility to text to applicant. #### Cons Access to settings, pages identifications and connections, activation methods of information on screen, design of website --- ### Brilliant tool for queue management, probably the best on the market - Overall rating: 5/5 - Reviewer: Bogdan-Marian D. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I am using this software to track and analyse data based on customer's visits. I do enjoy it since this is accurate, it does not have delays and it gives a very interactive and simplified way of using it. Although I used couple of queue management systems, I have never seen a product to be so user friendly and the availability to interact with the support team in seconds. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I do like that the software is getting always new features, is being updated and well maintained. #### Cons In my two years experience using Qminder, I couldn't find anything wrong with it. All you need is a stable internet connection and the software will work smoothly. #### Reasons for switching to Qminder Definitely the user experience and the wide range of characteristics that Qminder is offering. Although both of them can be integrated with CRM, the customization is in favour of Qminder. --- ### Perfect for getting rid of physical lines and improving customer wait times. - Overall rating: 5/5 - Reviewer: Dana M. - Verified reviewer: Yes - Industry: Retail - Company size: 10000+ employees - Product usage: Used daily for less than 2 years - Reviewed: May 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Qminder makes it easy for our customers to check in and get a spot remotely from their own phones, even before they arrive at the branch. What's more, the platform gathers key information about customer wait times, how long we spend serving them, the number of people we receive per hour, day, or service, and our team's productivity. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The key benefit of Qminder is its ability to turn waiting into a streamlined, digital experience, significantly boosting customer satisfaction. It also unburdens our agents from managing queues, letting them concentrate fully on assisting clients. With its intelligent routing, customers are always guided to the correct service station. #### Cons This platform has been completely satisfactory for me; I can't find any negative aspects to mention. --- ### Less wait times - Overall rating: 5/5 - Reviewer: Kimberly S. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 5001-10000 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered My overall experience is positive. As I said prior, the ability to be able to see those waiting and for how long was beneficial to avoid long wait times and late appointments. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I enjoyed about Qminder was the ability to see who was waiting and how long. Qminder had helped while I worked registration to know who was waiting to be registered for a test or arrived for a scheduled test. I, also, enjoyed being able to see how many I serviced in a day. #### Cons What I did not like about Qminder is nothing. I enjoyed everything about this program as it made the job easier to be able to properly service those coming in for scheduled test or outpatient testing. --- ### Qminder needs minor updates. - Overall rating: 4/5 - Reviewer: Henry W. - Verified reviewer: Yes - Industry: Apparel & Fashion - Company size: 11-50 employees - Product usage: Used weekly for less than 2 years - Reviewed: May 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Simple and user-friendly interface that improves customer flow and reduces wait times. Limited customization may not fit all business workflows. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Exceptionally easy to set up and use, turning chaotic check-ins into seamless, customer-friendly queues #### Cons Limited front-end customization (e.g., iPad/TV messages, check-in form fields) can feel restrictive. --- ### Q-Might as well get it - Overall rating: 5/5 - Reviewer: Mark C. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 11-50 employees - Product usage: Used monthly for less than 2 years - Reviewed: June 2025 - Review source details: This review was submitted organically. No incentive was offered Overall, it does help solve que issues and customer satisfaction. I know larger companies like AT&T have used them as well. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like being able to customize the clients by using their name and not assigning a number. It makes it feel more professional and personal. #### Cons While not necessarily a least like, they are a bit slower to work out software glitches and errors. You can point it out and get a response from their engineers at some point. --- ### More than Queue Management - an Integral Part of Creating Outstanding Customer Experiences - Overall rating: 5/5 - Reviewer: Dana H. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2018 - Review source details: This review was submitted organically. No incentive was offered Overall we were able to process a LOT more visitors, reduce wait times and capture a lot more information about visitors (thanks to the extremely sophisticated and well-documented API). It was a core contributor of an increase of efficiency, overall capacity and customer happiness. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I worked with Qminder across 200+ sites. What I appreciated most was the ease with which we could transform a sometimes chaotic check-in and queuing experience into a seamless one where visitors felt like they were taken care of. It was easy to work with the Qminder team to initially set up the queue management system and tailor it to our tastes. They always gave us outstanding support. #### Cons There was a small amount of company friction as we had to move to Apple TV for the displays. But the interface improvements were worth it. --- ### Great product - Overall rating: 5/5 - Reviewer: Sedric W. - Verified reviewer: Yes - Industry: Wholesale - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. 10/10 #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Being aple to track walkin customers and pull up the data. #### Cons Nothing I can think of. I enjoy the software. --- Showing 1 - 10 of 93 Reviews [See All Reviews](https://www.softwareadvice.com/medical/qminder-profile/reviews/) ## Qminder Popular Comparisons [Archie vs Qminder](https://www.softwareadvice.com/compare/166948-qminder/vs/501022-Archie/)[Swiftlane vs Qminder](https://www.softwareadvice.com/medical/qminder-profile/vs/swiftlane/)[Vizito vs Qminder](https://www.softwareadvice.com/medical/qminder-profile/vs/vizito/)[The Receptionist for iPad vs Qminder](https://www.softwareadvice.com/medical/qminder-profile/vs/the-receptionist-for-ipad/)[WaitWell vs Qminder](https://www.softwareadvice.com/medical/qminder-profile/vs/waitwell/)[Mygate vs Qminder](https://www.softwareadvice.com/compare/166948-qminder/vs/489522-MyGate/) [Compare All Alternatives](https://www.softwareadvice.com/medical/qminder-profile/alternatives/) ## Other Top Recommended Scheduling Software [Google Workspace](https://www.softwareadvice.com/marketing/google-workspace-profile/) **4.7** (17690) Recently recommended **0** times [Zoom Workplace](https://www.softwareadvice.com/product/101384-Zoom-Video-Conferencing/) **4.6** (14674) Recently recommended **0** times [Wix](https://www.softwareadvice.com/crm/wix-profile/) **4.4** (10775) Recently recommended **0** times [Clockify](https://www.softwareadvice.com/hr/clockify-profile/) **4.8** (9262) Recently recommended **0** times Stuck Between Options? 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