# Qminder Software Reviews, Demo & Pricing - 2026

> Review of Qminder Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Source: https://www.softwareadvice.com/visitor-management/qminder-profile

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Qminder

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Overview

[Reviews](https://www.softwareadvice.com/medical/qminder-profile/reviews/)[Alternatives](https://www.softwareadvice.com/medical/qminder-profile/alternatives/)

# Qminder 2026: Benefits, Features & Pricing

Wondering if Qminder is right for your organization?

Our Scheduling Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

Qminder

4.8

[(93)](https://www.softwareadvice.com/medical/qminder-profile/reviews/)

Pricing

Starting at $429.00 per month

### About Qminder

Qminder is a queue management and service intelligence software. It is designed to streamline the check-in process, track customer wait times, and analyze service efficiency. The software caters to a range of industries such as healthcare, government, education, retail, and banking. It helps businesses of all sizes optimize their operations and enhance the customer experience.

Qminder's key features include a queue management system that allows businesses to manage, serve, and track customers across multiple locations. The software also offers service intelligence capabilities, enabling organizations to track service data and measure staff performance. Another feature is the appointment scheduling functionality, which allows businesses to easily receive bookings and manage changes in real-time. Qminder also offers a self-service check-in kiosk that transforms any iPad into a user-friendly check-in station.

The Qminder API provides the flexibility to connect the software with other applications such as CRMs, support software, backend systems, or patient management apps. With its comprehensive suite of features and the ability to integrate with various platforms, Qminder empowers b...

usinesses to streamline their operations, enhance customer satisfaction, and make data-driven decisions.

Wondering if Qminder is right for your organization?

Our Scheduling Software selection experts can help you in 15 minutes or less.

## Qminder User Interface

## Popular Qminder Alternatives

Main Product

Qminder

4.8

[(93)](https://www.softwareadvice.com/medical/qminder-profile/reviews/)

Ratings Breakdown

-   4.88Ease of use
-   4.72Value for money
-   4.69Customer support
-   4.75Functionality

Pricing

Starting at $429.00 per month

Get Price

Alternative Product

[Archie](https://www.softwareadvice.com/product/501022-Archie/)

4.8

[(88)](https://www.softwareadvice.com/product/501022-Archie/reviews/)

Ratings Breakdown

-   4.92Ease of use
-   4.79Value for money
-   4.89Customer support
-   4.65Functionality

Pricing

Starting at $109.00 per year

Get Price

Alternative Product

[Vizito](https://www.softwareadvice.com/registration/vizito-profile/)

4.7

[(169)](https://www.softwareadvice.com/registration/vizito-profile/reviews/)

Ratings Breakdown

-   4.78Ease of use
-   4.57Value for money
-   4.80Customer support
-   4.44Functionality

Pricing

Starting at $29.95 per month

Get Price

Alternative Product

[Swiftlane](https://www.softwareadvice.com/visitor-management/swiftlane-profile/)

4.6

[(105)](https://www.softwareadvice.com/visitor-management/swiftlane-profile/reviews/)

Ratings Breakdown

-   4.75Ease of use
-   4.60Value for money
-   4.61Customer support
-   4.66Functionality

Pricing

Available upon request

Get Price

Alternative Product

[The Receptionist for iPad](https://www.softwareadvice.com/visitor-management/the-receptionist-for-ipad-profile/)

4.8

[(328)](https://www.softwareadvice.com/visitor-management/the-receptionist-for-ipad-profile/reviews/)

Ratings Breakdown

-   4.82Ease of use
-   4.71Value for money
-   4.93Customer support
-   4.52Functionality

Pricing

Starting at $630.00 per year

Get Price

Alternative Product

[Mygate](https://www.softwareadvice.com/product/489522-MyGate/)

4.7

[(63)](https://www.softwareadvice.com/product/489522-MyGate/#reviews)

Ratings Breakdown

-   4.79Ease of use
-   4.45Value for money
-   4.42Customer support
-   4.71Functionality

Pricing

Available upon request

Get Price

## Qminder Pricing and Plans

Starting price: $429.00 per month

Free Trial

Free Version

Basic

$429.00

per feature, per month

Plan includes:

-   Unlimited locations
-   Unlimited visitors
-   Unlimited service lines
-   Name-based waitlist
-   Online Visit Planner
-   Appointments
-   Staff performance reports
-   Service alerts

Business

$869.00

flat rate, per month

Plan includes:

-   SMS notifications & chat
-   HIPAA compliance
-   API
-   Webhooks
-   Integrations

Premium

$1,149.00

flat rate, per month

Plan includes:

-   Custom branding
-   Data Retention Configuration
-   SAML-based SSO
-   Security Log
-   Dedicated onboarding & implementation
-   Dedicated account manager

Enterprise

Pricing available upon request

Plan includes:

-   API support
-   Forms
-   Feedback
-   Custom SLA & ToS
-   Custom Integrations
-   Phone support

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## Qminder Features

-   Popular features found in Scheduling
    
    Alerts/Notifications
    
    Appointment Scheduling
    
    Automated Scheduling
    
    Calendar Sync
    
    Customer Database
    
    Group Scheduling
    
    Mobile Access
    
    Reminders
    
    Self Service Portal
    
    Timesheet Management
    
-   More features of Qminder
    
    Activity Dashboard
    
    Activity Tracking
    
    API
    
    Appointment Management
    
    Availability Management
    
    Calendar Management
    
    Confirmations/Reminders
    
    Contact Management
    
    Customer Experience Management
    
    Customer History
    
    Customizable Branding
    
    Customizable Fields
    
    Customizable Forms
    
    Customizable Reports
    
    Data Import/Export
    
    Data Visualization
    
    Document Management
    
    Drag & Drop
    
    Employee Management
    
    For Government
    
    Mobile Alerts
    
    Monitoring
    
    Multi-Language
    
    Multi-Location
    
    Online Booking
    
    Performance Metrics
    
    Pre-Registration
    
    Prioritization
    
    Project Management
    
    Public Waitlist
    
    Queue Management
    
    Real-Time Data
    
    Real-Time Notifications
    
    Real-Time Reporting
    
    Real-Time Updates
    
    Records Management
    
    Registration Management
    
    Reporting & Statistics
    
    Self Check-In/Check-Out
    
    SMS Messaging
    
    Task Management
    
    Third-Party Integration
    
    Third-Party Integrations
    
    Time Tracking
    
    User Profiles
    
    Visitor Tracking
    
    Waiting Time Tracking
    
    Wait List Management
    
    Waitlist Status Tracking
    
    Watch List
    
    Workflow Automation
    
    Workflow Management
    

## Qminder Integrations

Pipedrive

Integration rated undefined from -1 review

Acuity Scheduling

Integration rated undefined from -1 review

Slack

Integration rated undefined from -1 review

Gmail

Integration rated undefined from -1 review

SurveyMonkey

Integration rated undefined from -1 review

Zapier

Integration rated undefined from -1 review

See all 9 integrations

## Qminder User Reviews

Overall Rating

4.8

Ratings Breakdown

5

83%

4

16%

3

1%

2

0%

1

0%

Secondary Ratings

Ease of Use

4.9

Value for money

4.7

Customer support

4.7

Functionality

4.8

Bonnie B.

Verified reviewer

Non-Profit Organization Management

51-200 employees

Used daily for less than 2 years

Reviewed June 2024

A great tool for enabling our clients to own their progress from the outset

4

Qminder is always very on top of things if we have an issue and we rarely have an issue.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

4

Functionality

Pros:

Great UI for our staff and the ability for our staff to message our clients while they wait.

Cons:

We wish the front end UI of the check in form was more customizable.

Read More

JN

Jason N.

Verified reviewer

Hospital & Health Care

2-10 employees

Used weekly for free trial

Review source

Reviewed May 2025

Great HIPAA compliant program

5

The user experience is quite easy and straightforward. Even our older patients who aren’t as tech savvy can use it

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Really great program. Makes appointments much more efficient. Saves us so much time getting the customers information ahead of time. Extra perk that this service is HIPAA compliant

Cons:

The design isn’t quite as robust looking as other programs I’ve used.

Reasons for switching to Qminder

Horrible software. Very clunky and not HIPAA at the time of use

Read More

NS

Nasrin S.

Verified reviewer

Government Administration

201-500 employees

Used daily for less than 6 months

Reviewed June 2023

Review 1

3

No satisfied in general lots of improvement opportunity to become user friendly

Ratings Breakdown

1

Ease of use

4

Value for money

3

Customer support

3

Functionality

Pros:

Communication text box capability. It gives real time possibility to text to applicant.

Cons:

Access to settings, pages identifications and connections, activation methods of information on screen, design of website

Read More

BD

Bogdan-Marian D.

Verified reviewer

Transportation/ Trucking/ Railroad

1001-5000 employees

Used daily for more than 2 years

Reviewed February 2024

Brilliant tool for queue management, probably the best on the market

5

I am using this software to track and analyse data based on customer's visits. I do enjoy it since this is accurate, it does not have delays and it gives a very interactive and simplified way of using it. Although I used couple of queue management systems, I have never seen a product to be so user friendly and the availability to interact with the support team in seconds.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

I do like that the software is getting always new features, is being updated and well maintained.

Cons:

In my two years experience using Qminder, I couldn't find anything wrong with it. All you need is a stable internet connection and the software will work smoothly.

Reasons for switching to Qminder

Definitely the user experience and the wide range of characteristics that Qminder is offering. Although both of them can be integrated with CRM, the customization is in favour of Qminder.

Read More

DM

Dana M.

Verified reviewer

Retail

10000+ employees

Used daily for less than 2 years

Review source

Reviewed May 2025

Perfect for getting rid of physical lines and improving customer wait times.

5

Qminder makes it easy for our customers to check in and get a spot remotely from their own phones, even before they arrive at the branch. What's more, the platform gathers key information about customer wait times, how long we spend serving them, the number of people we receive per hour, day, or service, and our team's productivity.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

The key benefit of Qminder is its ability to turn waiting into a streamlined, digital experience, significantly boosting customer satisfaction. It also unburdens our agents from managing queues, letting them concentrate fully on assisting clients. With its intelligent routing, customers are always guided to the correct service station.

Cons:

This platform has been completely satisfactory for me; I can't find any negative aspects to mention.

Read More

KS

Kimberly S.

Verified reviewer

Hospital & Health Care

5001-10000 employees

Used daily for more than 2 years

Review source

Reviewed April 2025

Less wait times

5

My overall experience is positive. As I said prior, the ability to be able to see those waiting and for how long was beneficial to avoid long wait times and late appointments.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

What I enjoyed about Qminder was the ability to see who was waiting and how long. Qminder had helped while I worked registration to know who was waiting to be registered for a test or arrived for a scheduled test. I, also, enjoyed being able to see how many I serviced in a day.

Cons:

What I did not like about Qminder is nothing. I enjoyed everything about this program as it made the job easier to be able to properly service those coming in for scheduled test or outpatient testing.

Read More

HW

Henry W.

Verified reviewer

Apparel & Fashion

11-50 employees

Used weekly for less than 2 years

Review source

Reviewed May 2025

Qminder needs minor updates.

4

Simple and user-friendly interface that improves customer flow and reduces wait times. Limited customization may not fit all business workflows.

Ratings Breakdown

5

Ease of use

3

Value for money

3

Customer support

4

Functionality

Pros:

Exceptionally easy to set up and use, turning chaotic check-ins into seamless, customer-friendly queues

Cons:

Limited front-end customization (e.g., iPad/TV messages, check-in form fields) can feel restrictive.

Read More

MC

Mark C.

Verified reviewer

Medical Practice

11-50 employees

Used monthly for less than 2 years

Review source

Reviewed June 2025

Q-Might as well get it

5

Overall, it does help solve que issues and customer satisfaction. I know larger companies like AT&T have used them as well.

Ratings Breakdown

5

Ease of use

3

Value for money

5

Customer support

4

Functionality

Pros:

I like being able to customize the clients by using their name and not assigning a number. It makes it feel more professional and personal.

Cons:

While not necessarily a least like, they are a bit slower to work out software glitches and errors. You can point it out and get a response from their engineers at some point.

Read More

Dana H.

Verified reviewer

Transportation/ Trucking/ Railroad

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed September 2018

More than Queue Management - an Integral Part of Creating Outstanding Customer Experiences

5

Overall we were able to process a LOT more visitors, reduce wait times and capture a lot more information about visitors (thanks to the extremely sophisticated and well-documented API). It was a core contributor of an increase of efficiency, overall capacity and customer happiness.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

I worked with Qminder across 200+ sites. What I appreciated most was the ease with which we could transform a sometimes chaotic check-in and queuing experience into a seamless one where visitors felt like they were taken care of. It was easy to work with the Qminder team to initially set up the queue management system and tailor it to our tastes. They always gave us outstanding support.

Cons:

There was a small amount of company friction as we had to move to Apple TV for the displays. But the interface improvements were worth it.

Read More

Sedric W.

Verified reviewer

Wholesale

201-500 employees

Used daily for more than 2 years

Reviewed April 2022

Great product

5

10/10

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Being aple to track walkin customers and pull up the data.

Cons:

Nothing I can think of. I enjoy the software.

Read More

Showing 1 - 10 of 93 Reviews

[See All Reviews](https://www.softwareadvice.com/medical/qminder-profile/reviews/)

## Qminder Popular Comparisons

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[Compare All Alternatives](https://www.softwareadvice.com/medical/qminder-profile/alternatives/)

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