All Qwaiting Reviews
1-15 of 15 Reviews
Sort by
Mirjalol
Verified reviewer
Education Management, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
We've sorted out the massive queues
Excellent
PROSSimplicity and customer service, we have deployed the service without no problem just in few hours.
CONSPricing is a bit high, it is quite impossible for an annual subscription (if you are in social sphere)
Reason for choosing Qwaiting
Customer Service of Qwaiting (easy communication)
Vendor Response
Thank you for your valuable feedback
Replied December 2023
Mohammad
Health, Wellness and Fitness, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
Gr8 interface
The ease of downlaoding day to day reports
CONSThe interface can be a bit better.. especially with the transfering of queue number from one stations to another.
Vendor Response
Thank you for your valuable feedback
Replied December 2023
Stephane
Banking, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
2
EASE OF USE
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
2
Reviewed December 2023
Review SFE
Easy to use and no extra effor. The customer service is super. But make sure to make available other option (sms, voice, feedback...)
PROSCustomer service is available and open to solve issue when extremely needed
CONSNo human voice number caller , no french translation, additionals are features a overcharged.
Alonzo
Hospital & Health Care, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
The Qwaiting's functionalities and value
Overall, we are solving the redundant processes of our daily operations with Qwaiting by making accurate and advised decisions in the business from the reports and monitoring that it provides.
PROSThe feature I liked the most regarding Qwaiting is the integrations between the company Health Information System's booking appointments that decreases wait time patients to get attended by the customer service.
CONSWith a system such as Qwaiting there is not much to hate. But the only feature to improve would be the access control of users that require more tweaking.
Vendor Response
Thank you for your valuable feedback
Replied December 2023
Airee
Health, Wellness and Fitness, 10,000+ employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
QMS
i feel the app need updates as and when, to fix the bug issues
PROSI like abt QMS, is the way the app set up for easy to use.
CONSsometime JAM, and cannot print via the printer soetting, and sometimes lost of connection. but able to rectrify
Vendor Response
Thank you for your valuable feedback
Replied December 2023
ZHI HAO
Automotive, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
User Friendly Qwaiting
Excellent. Have been using Qwaiting for awhile. Is easy to use.
PROSCustomized template for the q system. User Friendly
CONSHave been using Qwaiting for awhile, everyrhing seem to be all good.
Vendor Response
Thank you for your valuable feedback
Replied December 2023
Luis
Information Technology and Services, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
Good Simple Powefull Solution
Good Solution
PROSEase of useGood supportPlatform flexibility
CONSSometimes you need to check on settings, reporting inly work for one branch…
Vendor Response
Thank you for your valuable feedback
Replied December 2023
Peter
Hospital & Health Care, 201-500 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
Efficient Hospital process
Efficiency in terms of managing patients queue
PROSSupport follow up and its efficiency in controlling a Queue
CONSPlease work on the VIP/Emergency token where by when VIP or Emergency patients are pushed they can skip the Queu and be a priorityAnd also if a patient gets lost any department can activate the same token and He/she continues with it since hospital is big
Vendor Response
Thank you for your valuable feedback
Replied December 2023
Nikkolo Paulo
Education Management, 11-50 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
User friendly queueing system!
It makes our school operations smooth and organized.
PROSThis is user-friendly and easier to go over.
CONSMay the printing set up for the ticket can still be improved on.
Vendor Response
Thank you for your valuable feedback
Replied December 2023
sarah
Education Management, 1,001-5,000 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
satisfactory
help to enhance customer waiting experience
PROSuser friendly interface. easy access and very helpful in daily work
CONSadmin setting too complicated and many to set
Vendor Response
Thank you for your valuable feedback
Replied December 2023
Ifedara
Hospital & Health Care, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Simple Queue Management Solution
I sincereley like the ease of deployment. There was no need to buy additional hardware before getting the solution up and running.
CONSSomoetimes accessing from my location can be very slow even with good internet, Kinly improve this.
Anonymous
201-500 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
QWaiting - Wait no more for the Queuing system you need!
Must have queuing software!
PROSIt's very easy to deploy, very intuitive and serves just about everything you need to organize your facility.
CONSMenu might be tricky to navigate. Hard to find things you're looking for.
Vendor Response
Thank you for your valuable feedback
Replied December 2023
Anonymous
11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2017
Excellent support! Excellent Application. I feel very happy to buy this product.
Very Fast & efficient. The notification system is the thing I like. Apart from that I am also impressed with the dashboard
Vendor Response
Thank you for your valuable feedback
Replied December 2023
Abd El Nasser
Verified reviewer
Events Services, 51-200 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
very good
everything and the easy of the application and user friendly
CONSno thing every thing goes smooth and easy
Vendor Response
Thank you for your valuable feedback
Replied December 2023
Karim
Management Consulting, 11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2023
Great solutio
Ease of use and customisation capabilities. Support is also great.
CONSThere is room to improve the UI further, i think.
Vendor Response
Thank you for your valuable feedback
Replied December 2023