All Qwaiting Reviews

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User Profile

Mirjalol

Verified reviewer

Education Management, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2023

We've sorted out the massive queues

Excellent

PROS

Simplicity and customer service, we have deployed the service without no problem just in few hours.

CONS

Pricing is a bit high, it is quite impossible for an annual subscription (if you are in social sphere)

Reason for choosing Qwaiting

Customer Service of Qwaiting (easy communication)

Vendor Response

Thank you for your valuable feedback

Replied December 2023

Mohammad

Health, Wellness and Fitness, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2023

Gr8 interface

PROS

The ease of downlaoding day to day reports

CONS

The interface can be a bit better.. especially with the transfering of queue number from one stations to another.

Vendor Response

Thank you for your valuable feedback

Replied December 2023

Stephane

Banking, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

2

EASE OF USE

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

2

Reviewed December 2023

Review SFE

Easy to use and no extra effor. The customer service is super. But make sure to make available other option (sms, voice, feedback...)

PROS

Customer service is available and open to solve issue when extremely needed

CONS

No human voice number caller , no french translation, additionals are features a overcharged.

Alonzo

Hospital & Health Care, 501-1,000 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

The Qwaiting's functionalities and value

Overall, we are solving the redundant processes of our daily operations with Qwaiting by making accurate and advised decisions in the business from the reports and monitoring that it provides.

PROS

The feature I liked the most regarding Qwaiting is the integrations between the company Health Information System's booking appointments that decreases wait time patients to get attended by the customer service.

CONS

With a system such as Qwaiting there is not much to hate. But the only feature to improve would be the access control of users that require more tweaking.

Vendor Response

Thank you for your valuable feedback

Replied December 2023

Airee

Health, Wellness and Fitness, 10,000+ employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2023

QMS

i feel the app need updates as and when, to fix the bug issues

PROS

I like abt QMS, is the way the app set up for easy to use.

CONS

sometime JAM, and cannot print via the printer soetting, and sometimes lost of connection. but able to rectrify

Vendor Response

Thank you for your valuable feedback

Replied December 2023

ZHI HAO

Automotive, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2023

User Friendly Qwaiting

Excellent. Have been using Qwaiting for awhile. Is easy to use.

PROS

Customized template for the q system. User Friendly

CONS

Have been using Qwaiting for awhile, everyrhing seem to be all good.

Vendor Response

Thank you for your valuable feedback

Replied December 2023

Luis

Information Technology and Services, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

Good Simple Powefull Solution

Good Solution

PROS

Ease of useGood supportPlatform flexibility

CONS

Sometimes you need to check on settings, reporting inly work for one branch…

Vendor Response

Thank you for your valuable feedback

Replied December 2023

Peter

Hospital & Health Care, 201-500 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2023

Efficient Hospital process

Efficiency in terms of managing patients queue

PROS

Support follow up and its efficiency in controlling a Queue

CONS

Please work on the VIP/Emergency token where by when VIP or Emergency patients are pushed they can skip the Queu and be a priorityAnd also if a patient gets lost any department can activate the same token and He/she continues with it since hospital is big

Vendor Response

Thank you for your valuable feedback

Replied December 2023

Nikkolo Paulo

Education Management, 11-50 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

User friendly queueing system!

It makes our school operations smooth and organized.

PROS

This is user-friendly and easier to go over.

CONS

May the printing set up for the ticket can still be improved on.

Vendor Response

Thank you for your valuable feedback

Replied December 2023

sarah

Education Management, 1,001-5,000 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2023

satisfactory

help to enhance customer waiting experience

PROS

user friendly interface. easy access and very helpful in daily work

CONS

admin setting too complicated and many to set

Vendor Response

Thank you for your valuable feedback

Replied December 2023

Ifedara

Hospital & Health Care, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Simple Queue Management Solution

PROS

I sincereley like the ease of deployment. There was no need to buy additional hardware before getting the solution up and running.

CONS

Somoetimes accessing from my location can be very slow even with good internet, Kinly improve this.

Anonymous

201-500 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

QWaiting - Wait no more for the Queuing system you need!

Must have queuing software!

PROS

It's very easy to deploy, very intuitive and serves just about everything you need to organize your facility.

CONS

Menu might be tricky to navigate. Hard to find things you're looking for.

Vendor Response

Thank you for your valuable feedback

Replied December 2023

Anonymous

11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2017

Excellent support! Excellent Application. I feel very happy to buy this product.

PROS

Very Fast & efficient. The notification system is the thing I like. Apart from that I am also impressed with the dashboard

Vendor Response

Thank you for your valuable feedback

Replied December 2023

User Profile

Abd El Nasser

Verified reviewer

Events Services, 51-200 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

very good

PROS

everything and the easy of the application and user friendly

CONS

no thing every thing goes smooth and easy

Vendor Response

Thank you for your valuable feedback

Replied December 2023

Karim

Management Consulting, 11-50 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2023

Great solutio

PROS

Ease of use and customisation capabilities. Support is also great.

CONS

There is room to improve the UI further, i think.

Vendor Response

Thank you for your valuable feedback

Replied December 2023

Showing 1 - 15 of 15 Reviews