About Sign In App

Sign In App is a smart visitor management solution helping businesses and schools keep track of their visitors and staff. As visitors and staff sign in, their details are automatically stored in your secure online portal which provides you with real-time emergency lists and reports.

Sign In App allows you to pre-register visitors, receive SMS and email notifications, customise visitor badges and the home screen, create customer data fields, and manage multiple sites. It can also be used for staff management and mobile sign in is available with the companion app.

Customer support is available with a UK based team through live chat, email and phone calls. Sign In App is available globally and it supports various languages including Dutch, French, Spanis...


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Supported Operating System(s):

Web browser (OS agnostic)

75 Reviews of Sign In App

Average User Ratings

Overall

4.91 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(69)

69

4 stars

(5)

5

3 stars

(1)

1

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 75 results

July 2019

Kevin from FWD-IP

Verified Reviewer

Company Size: 2-10 employees

Industry: Telecommunications

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2019

Installation partner feedback

In an era where companies customer service leaves a lot to be desired, I can honestly say that they are up their for one of our best suppliers for the service they provide. The team are always very helpful and patient when setting up a system. I cannot thank the reps in the office enough, who often go over and beyond with their dedication to looking after our account and our clients.

Pros

As a retailer that works in industries that budgets are constantly being cut (NHS, Education). The value of this product, against the perceived market leaders, in my opinion makes Sign In App a must buy. The software is very simple to use and easy to customise to tailor for our own clients requirements. I cannot stress enough, that although this is a very cost effective system, you are not compromising on an inferior product.

Cons

If I would have to choose one thing, it would be the angle of the iPad sits when taking Photographs, its not the most flattering angle.

Reasons for Choosing Sign In App

Price was the main factor, however after meeting the rep and his team for a demo, straight away they felt the right company for us to partner with.

Response from All Things Code

Replied July 2019

Thanks for the brilliant feedback, we passed it onto the team and they were very thankful. You may want to look at some of the other options of stands we provide, the Counter Flex provides a better photo angle.

February 2020

Dene from The Mall Luton

Company Size: 51-200 employees

Industry: Retail

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2020

Perfect solution for managing staff, visitors and contractors in a busy shopping centre

We had been looking for a visitor management system to replace our visitor books and also manage staff in the event of a fire evacuation. Previously we had two books for contractors and roof works access that had to be moved across site out of office hours and different departments signing in separately. Sign In App has really streamlined all of this with the ability to sign in/out at different locations and also via the companion app for certain staff. It also helped us overcome issues of illegible handwriting and not providing site contact details. The app is extremely easy to set up, use and manage via the web portal. The UI and UX of both the app itself and portal are very well thought out and intuitive making the whole system simple but very functional. The companion app is also simple but really effective and access to the fire list on this was one of the main things that swayed us to use Sign In App. QR codes work extremely well too. End users have been impressed with the system and it makes a great impression. Notifications for hosts and others set to other criteria have proven to be popular and a very useful feature to have. The company has been excellent to deal with from initial enquiry to going ahead with the subscription making it all simple and hassle free. Customer support and service has been second to none with fast responses and feedback taken on board. Thanks!

Pros

Simplicity of the whole system, very easy to manage and customize. Great UI and UX. Great functionality. Everything we essentially needed and more. Fantastic support. Extremely well priced for all that is included.

Cons

There isn’t anything I dislike about this software but do have a have a few suggestions that I will provide via their feedback platform. Some feedback I have already given is already being developed. These do not detract from the fact that the system is already fully capable but all things have room for improvement!

Reasons for Choosing Sign In App

The simplicity and ease of use. Also, access to the fire list via the companion app

Response from Sign In App

Replied March 2020

Thanks so much for the feedback, the team really appreciate it.

August 2020

Kashif from Annexe Communities

Company Size: 2-10 employees

Industry: Non-Profit Organization Management

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

August 2020

SIGN IN - GROUPS MANAGEMENT SYSTEM

It is a very good system for beginning with but i must say there is a lot of potential to alter the system for individual customers as it provide much better options for the users. As a whole we are happy with this system after using free trial and going on to purchase the whole system with this hope that our needs/suggestions will be considered and we can see those changes in the near future. Please take these suggestions as honest opinion/review & not as criticism. Best

Pros

QR codes are the best part of this system as it provide contactless options for the user to mark in their attendance, but i believe it can be enhanced more with use of only 1 QR code for 1 member using multiple groups. It can be fitted perfectly with our existing system with few changes on the development side.

Cons

There should be an integration with some kind of payment terminals so a user logging in can pay directly through the terminal having linked with their sign-in. Staff attendance should be much enhanced as there is no option to input annual and sick leave. And the reporting system is very basic there is room of development there as well.

Response from Sign In App

Replied August 2020

Thanks so much for the review, we really value your feedback. Our communities suggestions are really important to our continued development.

May 2017

Jamie from Steelite International

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

3.0

Functionality

3.0

May 2017

Our experience has been great whilst using this system, it does exactly what we need it to do.

Pros

The app is really user friendly, the system is sleek, modern and efficient. It keeps strict and constant track of visitors who come in and out of the company.

Cons

The app only operates for iOS, which limits it to apple devices, it would be great to see the app developed to further platforms.

Response from All Things Code

Replied May 2017

We will keep you updated with any progression around developments on other platforms.

June 2020

Alan from Clayesmore

Company Size: 201-500 employees

Industry: Education Management

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

June 2020

Great Visitor Management System

Overall very happy with this system, it works really well, impresses the visitors and is great value for money.

Pros

This software was easy to install and is about as user friendly to use as it could be. It has some really great features that have proven to be very useful, such as organising the arrival of large groups for events and have saved a great deal of staff time. The security and health and safety features have also been great and our visitors have been very impressed to see such a state-of-the-art system in place.

Cons

The system has a limit on how many different groups can be created and this has been tricky to manage at times, more would be better. I would also like to see automatic signing in/out using a geofence to be introduced, although I understand this is coming in a future update.

Response from Sign In App

Replied June 2020

Thanks so much for the review, we really appreciate you taking the time to provide the feedback. We increased the limit of the groups to 20, if you are not using that many you may want to revisit to see if you could add the additional ones you wanted. Please reach out to the team if you want any help with this.