Installation partner feedback

In an era where companies customer service leaves a lot to be desired, I can honestly say that they are up their for one of our best suppliers for the service they provide. The team are always very helpful and patient when setting up a system. I cannot thank the reps in the office enough, who often go over and beyond with their dedication to looking after our account and our clients.

Pros

As a retailer that works in industries that budgets are constantly being cut (NHS, Education). The value of this product, against the perceived market leaders, in my opinion makes Sign In App a must buy. The software is very simple to use and easy to customise to tailor for our own clients requirements. I cannot stress enough, that although this is a very cost effective system, you are not compromising on an inferior product.

Cons

If I would have to choose one thing, it would be the angle of the iPad sits when taking Photographs, its not the most flattering angle.

Perfect solution for managing staff, visitors and contractors in a busy shopping centre

We had been looking for a visitor management system to replace our visitor books and also manage staff in the event of a fire evacuation. Previously we had two books for contractors and roof works access that had to be moved across site out of office hours and different departments signing in separately. Sign In App has really streamlined all of this with the ability to sign in/out at different locations and also via the companion app for certain staff. It also helped us overcome issues of illegible handwriting and not providing site contact details. The app is extremely easy to set up, use and manage via the web portal. The UI and UX of both the app itself and portal are very well thought out and intuitive making the whole system simple but very functional. The companion app is also simple but really effective and access to the fire list on this was one of the main things that swayed us to use Sign In App. QR codes work extremely well too. End users have been impressed with the system and it makes a great impression. Notifications for hosts and others set to other criteria have proven to be popular and a very useful feature to have. The company has been excellent to deal with from initial enquiry to going ahead with the subscription making it all simple and hassle free. Customer support and service has been second to none with fast responses and feedback taken on board. Thanks!

Pros

Simplicity of the whole system, very easy to manage and customize. Great UI and UX. Great functionality. Everything we essentially needed and more. Fantastic support. Extremely well priced for all that is included.

Cons

There isn’t anything I dislike about this software but do have a have a few suggestions that I will provide via their feedback platform. Some feedback I have already given is already being developed. These do not detract from the fact that the system is already fully capable but all things have room for improvement!

SIGN IN - GROUPS MANAGEMENT SYSTEM

It is a very good system for beginning with but i must say there is a lot of potential to alter the system for individual customers as it provide much better options for the users. As a whole we are happy with this system after using free trial and going on to purchase the whole system with this hope that our needs/suggestions will be considered and we can see those changes in the near future. Please take these suggestions as honest opinion/review & not as criticism. Best

Pros

QR codes are the best part of this system as it provide contactless options for the user to mark in their attendance, but i believe it can be enhanced more with use of only 1 QR code for 1 member using multiple groups. It can be fitted perfectly with our existing system with few changes on the development side.

Cons

There should be an integration with some kind of payment terminals so a user logging in can pay directly through the terminal having linked with their sign-in. Staff attendance should be much enhanced as there is no option to input annual and sick leave. And the reporting system is very basic there is room of development there as well.

Our experience has been great whilst using this system, it does exactly what we need it to do.

Pros

The app is really user friendly, the system is sleek, modern and efficient. It keeps strict and constant track of visitors who come in and out of the company.

Cons

The app only operates for iOS, which limits it to apple devices, it would be great to see the app developed to further platforms.

Great Visitor Management System

Overall very happy with this system, it works really well, impresses the visitors and is great value for money.

Pros

This software was easy to install and is about as user friendly to use as it could be. It has some really great features that have proven to be very useful, such as organising the arrival of large groups for events and have saved a great deal of staff time. The security and health and safety features have also been great and our visitors have been very impressed to see such a state-of-the-art system in place.

Cons

The system has a limit on how many different groups can be created and this has been tricky to manage at times, more would be better. I would also like to see automatic signing in/out using a geofence to be introduced, although I understand this is coming in a future update.