All Sign In App Reviews
1-25 of 102 Reviews
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Daryl
Verified reviewer
Education Management, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2018
Fantastic Value Software from a company with customer service at its heart
With Sign In App the National College is able to manage hosted events, visitors, faculty and Learner sign in needs whilst being compliant with GDPR guild lines and the ability to produce accurate fire lists with an easy to use and administer system... backed up with gold standard customer service
PROSSign In App, is an incredibly good value visitor management system which £ for £ blows the competition out of the water. Its ability to manage multiple sites without breaking the bank. the ease of use and configuration, its GDPR compliance and the fact that the product is ever improving with new features, including the recent companion app for mobile devices are all reasons why the National College for High Speed Rail use and will continue to use the product, however the customer service and support that we have continued to receive continue to prove we made the right decision to purchase Sign In App
CONSLogic dictates that Apple iPads are the right platform to build the solution on due to the standardization and locked down nature of the ios however this does prove costly for initial hardware, however consider the fantastic pricing and the fact that ipad usage fairly standard for vistor management systems its not great issue
Mark
Architecture & Planning, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2021
Fantastic sign in experience, loved by staff and clients!
A slight added complication was that we share some of our office spaces with other companies. but the way you can customise SIA has meant we've been able to add them to the system with their own custom set of preconfigured sign in questions. That's been a real bonus and I expect will continue to be very useful in the weeks and months to come.
PROSReally is a great app and a fantastic company to work with! After a few teething problems it was actually quite easy to set up. Remote end-user onboarding was interesting but the Sign in App support website is fairly self-explanatory. Having on boarded a few new starters since the introduction to SIA is always a bit of a highlight. New Staff and visitors alike are always impressed by the ease of contactless sign in. Personally, I've enjoyed the interactions I've had with the support team. They are always quick to respond and happy to help. The rate and introduction of new and improved features have been well communicated and always seem to come at the right time.
CONSI scored SIA down a little on features and ease of setup BUT I have to say we had great support moving us through the initial set up and consistently ever since. And in terms of features, I've requested a number of features now and they have either been in development when I asked OR about to be deployed. Can't ask for much more than that?
Reason for choosing Sign In App
We did a lot of pre-testing and research on many similar products but what we loved about SIA was the ability to use the contactless sign in for both staff and visitors. And in comparison to competitors, the price is extremely reasonable. It can ramp up quickly if you need on-site iPads and mounts, which we did, but these are one time purchases and visually, from a visitor or staff perspective, SIA running on a wall-mounted iPad upon entry, with a customised video background looks and feels fantastic.
Vendor Response
Thanks so much for taking the time to provide us with a review, we really value them and take all the feedback onboard to improve the product and our customer experience.
Replied February 2021
onke
Pharmaceuticals, 1,001-5,000 employees
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
2
FUNCTIONALITY
4
Reviewed July 2021
User experience of Sign In App
Customer service can be improved to be more interactive and engaging with a shorter turnover time period
CONSNothing in particular jumps at me. Generally the software is decent
Vendor Response
Sorry this was your experience, could you contact me please so I can investigate for you in more detail. Kind regards Dan
Replied July 2021
Alan
Education Management, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2020
Great Visitor Management System
Overall very happy with this system, it works really well, impresses the visitors and is great value for money.
PROSThis software was easy to install and is about as user friendly to use as it could be. It has some really great features that have proven to be very useful, such as organising the arrival of large groups for events and have saved a great deal of staff time. The security and health and safety features have also been great and our visitors have been very impressed to see such a state-of-the-art system in place.
CONSThe system has a limit on how many different groups can be created and this has been tricky to manage at times, more would be better. I would also like to see automatic signing in/out using a geofence to be introduced, although I understand this is coming in a future update.
Reasons for switching to Sign In App
They were old fashioned and created storage problems, as well as being more expensive.
Vendor Response
Thanks so much for the review, we really appreciate you taking the time to provide the feedback. We increased the limit of the groups to 20, if you are not using that many you may want to revisit to see if you could add the additional ones you wanted. Please reach out to the team if you want any help with this.
Replied June 2020
Steve
Telecommunications, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2019
Brilliant Solution
In our old office we had a wall based card system for in/out and a visitors book. The SigninApp system is much easier to use, accounts for visitors and offsite based staff simply and in the event of a building evacuation the companion app means all fire wardens have instant visibility of who was logged in without the need to look through a wallboard that has been carried out of the building or an unwieldy visitors book. the ability to print a personalized and legible badge for visitors is very professional and many of our visitors have commented on how well it works and asked for details that we've been happy to pass on. The recent addition of the TapApp has been a major improvement for us, our staff much prefer being able to use their door fob to simply sign in and sign-out.
PROSThe ease of setting it up. within receipt of the kit we had this up and running inside of 30 mins. It does exactly what it says is does on the tin. No hoops to jump through and out staff took to it with ease and preferred it to our old card in/out system and visitors book.
CONSthe pairing of the Bluetooth printer, but that's more to do with the iPad than the software
Vendor Response
Thanks so much for taking the time to right the review we really appreciate it. great news that Sign In App Tap is working well for you also.
Replied December 2019
Jeremy
Medical Devices, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
Very happy Sign In App users
Sign In App have been a great company to deal with. This is always important to us when investing in a new system and we have a great experience from our initial enquiry onwards. We opted to purchase a complete bundle which included the iPad, printer etc and it was easy to fit together and configure. Customer support has been great and we have not had to wait for a response using the chat feature on the portal. We regularly have positive feedback from visitors about Sign In App and we have been happy to recommend the system to them.
PROSPlenty of functionality while being straight forward to configure. Once set up, this system is very low maintenance but completely reliable. New features are added regularly and it remains very easy to use.
CONSI do not have anything negative to say about this system at all.
Reason for choosing Sign In App
Very good customers communication, easy to buy bundles, great functionality and value for money.
Vendor Response
Thanks so much for taking the time to give Sign In App and the team a review, we all really appreciate it.
Replied August 2022
Sarah
Education Management, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2019
A successful IT decision!
We needed a security solution for visitors to school so that we could monitor visitors in different categories. We also needed a sign in system for staff so that we had a live and accurate evacuation list when required.
PROSThe customer support is second to none, totally responsive and user friendly. The product is extremely good value when compared with others in the market. The installation was as easy as it could possibly have been.
CONSI would have liked it to integrate with our MIS, but it is not a big concern.
Reason for choosing Sign In App
It was by far the best value, the easiest to use, and the easiest to install. In the first instance, the highly responsive support encouraged us to look closely at the product, especially since we have regretted one or two IT decisions over the last 12-24 months, and did not want to be in that position again. I am pleased to confirm that sign In App was a very good decision.
Vendor Response
Thanks so much for the review and feedback we really appreciate it. I know our team have contacted you about the MIS integration already but if you need anything else please do not hesitate to contact us.
Replied September 2019
Michael
Human Resources, 1,001-5,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2019
Super value for money tool that does what its supposed to do!
Moving away from a paper based visitor book, this solution means we are able to better secure visitor data, automate notifications to our internal hosts and also have a much clearer picture of who is in the office in case of emergency. Having QR codes for pre-registered visitors makes signing in so quick and straight forward and the ability to configure customised messages around information security and NDAs that are sent to visitors automatically just helps to ensure everyone is aware of our rules and procedures without needing manual intervention and printing of countless documents.
PROSThe customisable options available mean you can set-up the system to work to your requirements without having to ask the team to configure or develop it for you. Once you've got your account activated, you configure everything yourself and set-up your devices with little hassle or issue. The support you get from the team is top notch, where they are quick to respond to queries or issues (and the odd stupid question!). They also actively seek out feedback on how they can further improve and develop the tool. The simplicity and ease to roll this out has been brilliant and has quickly helped us make our visitor management processes more robust and secure.
CONSI genuinely haven't found anything that I don't like about this software yet. Anything we've identified as a possible improvement is already being developed by the team! :-)
Vendor Response
Thanks so much for taking the time to send the team the review. We look forward to working with you on the rollout.
Replied July 2019
Anonymous
51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2019
Sign In App supports our reception team and keeps our hosts informed.
Our visitors know how to use the solution with no explanation, colleagues are immediately notified of visitors' arrival and forthcoming Office 365 integration reduces manual effort required by out IT colleagues. A great, clean app with a smart and easily administered portal site.
PROSAccessible; easily understood by guests, colleagues and IT. Presented via iPad in adjustable height casing. Affordable and self-contained, needing minimal maintenance. New features are regularly released and clearly, concisely explained. Support is efficient and thorough.
CONSOccasional drops in Wi-Fi affected the reliability of the solution - stickers not being printed and hosts not being notified of guests' arrival. This was subsequently addressed via an automated email alert sent to when a device has lost connectivity for 15 minutes.
Vendor Response
Thanks for the feedback, we really value it! Should you continue to have connectivity issues please contact us, the team will be able to give you some tips for your WiFi settings which should stop this happening.
Replied January 2019
Neal
Verified reviewer
Education Management, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2019
Super System
Great Value for Money, exceptionally easy to setup and get running.
CONSThere is nothing about Sign In App that I dislike.
Vendor Response
Thanks for taking the time to provide us with a review, it's means a lot to the team.
Replied June 2019
Llinos
Commercial Real Estate, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2019
cool App
Overall it could have been a negative experience but the staff were so great at explaining why we had issues and suggesting fixes that it made is easy and got sorted quickly. We're going in to our second year now and love it.
PROSit's easy to use and easy to adapt to your own company information. looks professional . excellent customer service.
CONSwe had some issues to begin with due to having an old ipad that was running a older version of ios and the app kept crashing.
Peter
Civic & Social Organization, 51-200 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2021
Perfect Solution!
The primary purpose of the Sign In App was for volunteer health screening and, to a lesser extent tracking volunteer hours. Many of our volunteers are older and/or are not native English speakers. The fact that pretty much all of them needed little or no instruction to use the App successfully is a testament to its simplicity and ease of use. Sign In App's sales and support teams were absolutely phenomenal.
PROSI liked pretty much everything. The clean, modern UI is great, the functionality was all we needed (probably a little more, frankly), and the set-up and configuration were a breeze.
CONSNothing really. There was a minor bug we stumbled upon but didn't really affect our use case. Would love it to be cheaper (we are a small charity) but really the value for money is there.
Reason for choosing Sign In App
Pricing and functionality were the best fit for us.
Vendor Response
Thanks so much for taking the time and providing a review, the team really appreciate it.
Replied February 2021
Kemi
Education Management, 51-200 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed September 2020
An efficient, user friendly & cost effective solution
Great value for money
PROSVery easy to set up, easy to customise, easy for users to sign & at a great price. Have already recommended to colleagues.
CONSA longer free trial period would have been great but no complaints so far.
Reason for choosing Sign In App
Best value; fast & easy set up.
Vendor Response
Thanks so much for the review, the team really appreciate it.
Replied September 2020
Jacquelyn
Education Management, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2018
Signing in made easy
With new GDPR now in operation, we find this a secure and easy way for visitors and staff to sign in.
PROSSign In App is an intuitive, easy to use system of signing in. We have had fabulous feedback from staff and visitors alike. We would recommend this app.
CONSNone. It has been a great addition to our Reception procedures.
Vendor Response
We are so pleased you have had positive feedback. Thank you for the support and we look forward to working with you and your team.
Replied January 2019
Sandra
Hospital & Health Care, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2020
Brilliant Software
We have several sites we manage within the disability sector and this has made our compliance and personnel and visitor tracking super easy. it has also improved our Covid sign-in procedure and saved a truckload of paper. Very happy user.
PROSI searched and trialled a few other products before settling on Sign In App. Its ease of use, practical applications sold me within the first day. The customer support is awesome and timely. My boss now thinks I'm a genius and I only implement it! :)
CONSThe only fault, I can think of, and it's not really a fault, is that it only integrates with the brother ticket printers. So I had to buy one of those but meh, not really an issue.
Vendor Response
Thanks so much for taking the time to write a review, the team really appreciate it.
Replied January 2021
Daniel
Information Services, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2019
Superb simple software, that just works!
Overall it has totally simplified our sign in process for the business, and massively improved our visitor experience as well as making it much easier to administer.
PROSSimple setup, easy to use and understand, flexible branding. They also offer the full hardware package allowing for label printing and desk stand and iPad which was exactly what we needed.
CONSErm.... difficult to find a con.... I had to type in a list of countries because there wasn't a country list option? But TBH Their support is so awesome that I imagine that had I asked they would have done it!
Reasons for switching to Sign In App
Other system was hideous and didn't work
Vendor Response
Thanks for the brilliant feedback, you put a big smile on the teams face this Friday afternoon!!!
Replied September 2019
Alan
Education Management, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2019
Great solution for schools
Very positive about implementing this at our school - we have found the support to be excellent.
PROSStreamlines the process of visitor management with a comprehensive range of features designed to ensure we have the information we need for security, health and safety and monitoring. Intuitive layout, design and e great functionality have made the app an excellent solution for our school.
CONSAn NZ flag on the language select function would be great!
Reason for choosing Sign In App
The software is well designed and there are no added costs such as renting equipment to run it on.
Vendor Response
Thanks so much for providing the team with a review, we really appreciate it. We will work on getting that NZ flag in!!!
Replied October 2019
Karl
Education Management, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2019
Fantastic Software
The package that was offered was very affordable and the on going cost are very reasonable. The setup and use of the software is just so easy.
PROSEasy to setup Easy for the end user Easy to update
CONSNothing the software does exactly what we need in sign in software
Vendor Response
Thanks for the amazing review, the whole team really appreciate it.
Replied August 2019
Pauline
Education Management, 11-50 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
FUNCTIONALITY
5
Reviewed December 2022
Sign in App review
Up to date sign in app to meet with Health and safety and fire regulations
PROSEasy to use, easy to install, set up with aid of technician within a few minutes and was up and running. So please with the system and how can monitor who is on site at all times from my desktop. Also useful tool for time management
CONSOver the two of using on free trial all staff have commented on how easy it is to use. There are no cons
Reason for choosing Sign In App
Mainly price effective
Vendor Response
Thanks so much for taking the time to leave the team with a review, we all really appreciate it and your continued support!
Replied December 2022
Chris
Aviation & Aerospace, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2019
A great VFM choice
We have implemented Sign in App to help with our visitor/contractor and employee site management. We have gone from several visitor books, to using this system and even the most apprehensive of staff have accepted this as being a huge step forward. It is a very professional looking system, and the administration has proved very clear and straight forward - it strikes a great balance between cost and flexibility of the system.
PROSThe professionalism and functionality you get for the subscription costs are excellent.
CONSSlight lack of customisation options vs other (higher cost) competitors
Reason for choosing Sign In App
Inventry, Swipedon, e-reception book
Wayne
Verified reviewer
Electrical/Electronic Manufacturing, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2019
One more step on our digital transformation journey
Great, from start to finish. I had a number of questions prior to subscribing and the answers/solutions were provided very quickly . We moved from a old paper-based visitor sign in process to a more secure and efficient digital process with ease.
PROSVery intuitive, easy to get up and running in very little time. This was deployed into our business with very little staff training required, I have received a lot of positive feedback from staff and visitors.
CONSNothing really, so far this has met our expectations and beyond.
Vendor Response
Thanks so much for the review, it is really appreciated.
Replied May 2019
Mike
Construction, 501-1,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2018
Breath of fresh air
We have a range of users of different abilities and expectations who (to our consummate surprise) universally liked the app, making integration a seamless exercise. When we contacted Sign In App with any help and support issues they responded quickly and effectively.
PROSThe product is simple to use and offers a comprehensive range of facilities for visitor/staff ingress/egress management
CONSFor some reason I find it difficult to say "Sign In App" but suspect that's just me!
LAURA
Education Management, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2019
Excellent Product
- Multiple sign out for staff much easier - Fire evacuations easier - Tracking staff travel
PROSEase of setting up and signing in. The evacuation list was particularly useful as we find that handwriting can at times be illegible however it was much easier with the system
CONSWe didnt find any features of the product that we disliked
Vendor Response
Thanks so much for the review, the team really appreciate getting the feedback.
Replied October 2019
Andrew
Hospital & Health Care, 1,001-5,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2019
Excellent support and simple to use product
The service and support was excellent during the purchase stage. The product was very simple to use which is a big plus for us. It worked straight away with minimal configuration required. All staff and visitors comment on how professional it looks
PROSEase of setup Simple configuration Works as required and expected
CONSSign out option could be for all not just visitors
Vendor Response
Thanks for the feedback and comments, the team appreciate it.
Replied August 2019
Jo
Education Management, 11-50 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2019
Sign In App Review
Good. Customer service were helpful. I have not purchased the app as we have purchased it though a more generic work email address.
PROSSimple to use. Able to import and export from excel.
CONSDidn't have some of the features I would like (e.g to be able to put a picture/excel doc as opening message). Mostly, these had some kind of work around though.