Sine Software


 

Sine is a cloud-based visitor management solution that serves small, midsize and large businesses. It's suitable for a variety of industries including construction, schools, hospitals, offices and property managers. Key features of the solution include visitor registration, automatic notifications, badge printing, reporting and analytics.

A mobile app is available for Android and iOS devices. It provides QR code check in, check out reminders, visitor verification and mobile printing features. Sine offers integration with Outlook, iCal and Google.

Sine is available with both monthly and annual subscription options. It is available worldwide and offers support through email, phone, video tutorial, FAQs and a knowledge base.

 

Sine - Welcome screen
 
  • Sine - Welcome screen
    Welcome screen
  • Sine - Reports
    Reports
  • Sine - Mobile forms
    Mobile forms
  • Sine - Visitor details
    Visitor details
  • Sine - Multiple devices
    Multiple devices
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 10

229 Reviews of Sine

Showing 1-20 of 229

 

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Karin from Les Mills

December 2017

December 2017

Very easy to use and to teach others to use

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Pros

Ease of use, professional look and can be customised . Captures the information you need and notifications via email/text is great.

Cons

Would like to find out how to add a video and notifications of not signing out/not completed H&S , whether you can print labels etc (but I haven't looked and if I did I'd probably find it!)

Review Source: Capterra

  Response: Sine, Sine Group Pty Ltd.

Date: December 2017

December 2017

 

Thanks for the feedback and review Karin.
You can check out lots of features and guides via our support knowledge base. https://help.sine.co/
Printing is certainly provisioned on Sine and we're looking to potential expand to video support in the future.

 

Darren from City of Casey

December 2017

December 2017

The online support is fantastic. Any questions or issues you have are rectified in real time.

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Ease of use, outlook intergration and management of guest on site is so easy. Other options it has like reporting, evacuation list OHS info etc is what make it easy to mange guests.

Pros

It is so easy to use and it intergrates with Outlook. It makes manageing all guest types on site so easy and hassell free.

Cons

Honostly, I cant fault this software. It is so easy to use and the support is amazing. If I had to be critical, I would say that the home screen doesn't have to have a list of who has checked-in or out. If you need to know this information then search for it.

Review Source: Capterra

  Response: Sine, Sine Group Pty Ltd.

Date: December 2017

December 2017

 

Really appreciate the review Darren and thanks for the feedback. Glad to see all is well at City of Casey.
Reach us anytime via our online chat support or support@sine.co

 

Michael from Trinity Anglican College
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2017

December 2017

Very easy to use and the support is excellent

Ease-of-use

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Easy to see who is onsite and to also have their details is a big advantage over other systems

Pros

Ease of use and the fact we can set and forget the software. Users have found it very easy to use.

Cons

The reliance on wireless for the printer seems to be our biggest issue. We have had to keep the screen on at all times to keep the system responsive

Review Source: Capterra

  Response: Sine, Sine Group Pty Ltd.

Date: December 2017

December 2017

 

Thanks Michael and great to be working with Trinity Anglican College.
Glad to see you've found the software useful.

 

Vignesh from BGIS / LFS

December 2017

December 2017

very easy to deal with the guys at Sine- Great customer service

Ease-of-use

Functionality

Product Quality

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Value for Money

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Pros

The fact that the system can integrate with security systems and receive data very easily for analysation; ability to customise

Cons

Technical issues at times can be frustrating; Application usability with specific software only.

Review Source: Capterra

  Response: Sine, Sine Group Pty Ltd.

Date: December 2017

December 2017

 

Glad to see you've had an awesome experience with us Vignesh.
Appreciate the review and you know where to find us if you need.

 

Olivia from John Holland Pty Ltd

November 2017

November 2017

Really great product and service

Ease-of-use

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Pros

This software is great,it can do everything we need it to do. In particular we're happy that we can display a safety message upon sign in.

Review Source: Capterra

  Response: Sine, Sine Group Pty Ltd.

Date: November 2017

November 2017

 

Really appreciate the review Olivia and great to be working with John Holland Group.
Reach us anytime via support@sine.co

 

David from Abacus

November 2017

November 2017

Not 100% sure of this yet, I cannot access all sign ons via my phone app , also require notification

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Pros

It should provide electronic monitoring of property access

Not 100% sure of this yet, I cannot access all sign ons via my phone app , also require notification

Cons

as above- plus would like fixed ASAP
Not 100% sure of this yet, I cannot access all sign ons via my phone app , also require notification

Review Source: Capterra

  Response: Sine, Sine Group Pty Ltd.

Date: November 2017

November 2017

 

Cheers for making time to provide some feedback for us, David.
The SineWeb Dashboard is available via any browser on any device. Simply browse to https://dashboard.sine.co/ and login to access your check-in information via your phone.
Also, the following guide will help you setup notifications very easily. https://help.sine.co/knowledge-base/sineweb-profile-and-notification-settings/
Reach our support team anytime via online chat from our website, or by emailing support@sine.co
Happy to help.

 

Shelley from Spin Master

November 2017

November 2017

Easy and efficient to use.

Ease-of-use

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Pros

Easy to use software so far. I am not aware of any upgrades so that will be the true test. It's a vey effective and efficient system. Guests appreciate it.

Review Source: Capterra

  Response: Sine, Sine Group Pty Ltd.

Date: November 2017

November 2017

 

Thanks for the review, Shelley. Appreciate it!

 

Stephano from Carlingford West Public School

November 2017

November 2017

It was quick and easy to setup. The starter package came with everything we needed.

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Signing into sites are much more easier now and the form can be accessed by multiple people on or offsite to make sure information is correct.

Pros

Customisable to what the site requires. The web interface is easy to use and access. Label printing and/or virtual passes are great to use as well.

Cons

One thing is it can't be displayed in portrait mode. Other issues would be labels cannot be customised.

Review Source: Capterra

  Response: Sine, Sine Group Pty Ltd.

Date: November 2017

November 2017

 

Cheers Stepahno for the positive feedback. Great to see things working well for you. SinePoint Pro can be used in portrait mode very easily, just adjust the positioning of the iPad and it'll automatically rotate. We do however recommend using SinePoint Pro in landscape mode.

 

john from ytel
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2017

November 2017

product has worked very well

Ease-of-use

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a great automated solution to hosting visitors

Pros

We purchased this product over others on the market because of the ease of use to setup and administer.

Cons

Although I wanted something that didn't have so many features that it would be difficult to train people on there are a few things that would be nice to see such as integrations into chat applications in order to notify hosts.

Review Source: Capterra

  Response: Sine, Sine Group Pty Ltd.

Date: November 2017

November 2017

 

Thanks for the review John and glad to see things are working well for you. Appreciate the feedback and reach us any time.

 

Kevin from Nationwide News
Number of employees: 201-500 employees Employees number: 201-500 employees

October 2017

October 2017

Pleasing experience so far, Always happy to give new technology or an improved system a go

Ease-of-use

Functionality

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Pros

This system makes it easier for me to keep track of what customers I have onsite, what time they have arrived and when they have left,

Cons

This is not so much what I like least but what i think should be available and that just as we have a employees register we should have a designated company list to select from when they attend site which confirms they are working for a registered company to our business.
For example if the company is Man Roland - some will sign in they are from MAN some will sign in they are from Man Roland and another might sign in as MRA

Review Source: Capterra

  Response: Sine, Sine Group Pty Ltd.

Date: November 2017

November 2017

 

Great feedback regarding the site-specific company list Kevin. It's something our product team is considering, so i'll let them know you've requested it. Awesome to be working with Nationwide News and reach our team anytime via online chat, support@sine.co or calling 0881215956

 

Jonathan from Korowa Anglican Girls School
Number of employees: 201-500 employees Employees number: 201-500 employees

October 2017

October 2017

Great system, easy to use and manage

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Easy management of visitors to our site.

Pros

Like the dashboard how simple it is for users to use, has heaps of extra features, mobile app checkins. Easy for all types of users to use

Cons

no mobile admin interface, in an emergency we need to have a big bulky device or laptop to login to the dashboard to identify contractors on site.
ID card printers can be problematic when on wifi and sometimes not print.

Review Source: Capterra

  Response: Sine, Sine Group Pty Ltd.

Date: November 2017

November 2017

 

Thanks Jonathan for the feedback. The SineWeb Dashboard is mobile responsive, and can be accessed on any browser via any internet-connected device. It's great for a quick snapshot of the activity feed or accessing an evacuation report. Give it a go and send any feedback to support@sine.co

 

Sabine from Ascot Mercy Hospital

October 2017

October 2017

I am still not connected to the ipad sign in and have to input manually every key given out to con

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Pros

Quick and tidy check in and check out - You can actually read any mobile phone numbers when looking for Contractors

Cons

Only one of 2 computers on Front Desk is connected- started using this system beginning of September

Review Source: Capterra

  Response: Sine, Sine Group Pty Ltd.

Date: November 2017

November 2017

 

Thanks for the review Sabine.
If you need access to the SineWeb Dashboard, please ask your site administrator to add you to their team and you'll be up and running in no time. A guide is here to help.
https://help.sine.co/knowledge-base/granting-team-permissions/
The SineWeb Dashboard can be accessed on any internet connected browser, so if one PC is up and running, then the other can be logged in instantly too.
Reach us at support@sine.co if we can help

 

Chris from SunRice

October 2017

October 2017

Easy to implement.

Ease-of-use

Functionality

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Value for Money

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Pros

I have found Sine simple to use and the fact that it is cloud based is the most thing I liked about this software.

Review Source: Capterra

  Response: Sine, Sine Group Pty Ltd.

Date: November 2017

November 2017

 

Awesome review Chris. Thanks for submitting the feedback and great to be working with SunRice.

 

Sharron from Keys Bros Removals & Storage

October 2017

October 2017

Easy to use for both staff and customers

Ease-of-use

Functionality

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Value for Money

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Pros

Easy to use and clear instructions. We have a various types of customers come into our business and it is really easy for them to follow the screen

Review Source: Capterra

  Response: Sine, Sine Group Pty Ltd.

Date: November 2017

November 2017

 

Appreciate the review and glad things have worked out well for you, your staff and customers. Reach us anytime.

 

Emily from Southern Cross Austereo

October 2017

October 2017

great

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Value for Money
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Pros

easy tracking and visibility on visitors - notification system great for those in multiple meetings

Cons

group sign in and print delays

Review Source: Capterra

  Response: Sine, Sine Group Pty Ltd.

Date: November 2017

November 2017

 

Cheers Emily for the review and feedback. Glad things are working well there.
We've got some tips for group check-in here, which hopefully helps. https://help.sine.co/knowledge-base/tips-for-group-sign-ins/
Reach us anytime at support@sine.co

 

Karen from Pyramid Precision

October 2017

October 2017

Easy to use, works very well

Ease-of-use

Functionality

Product Quality

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Value for Money

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Pros

the ease of checking in for returning visitors, visitors are not waiting to be checked in, we also like the fact that it prints the badges

Cons

The only issue we have found is that the scanner does not always work upon check out, so they have to then type their emails in again.

Review Source: Capterra

  Response: Sine, Sine Group Pty Ltd.

Date: November 2017

November 2017

 

Thanks for the review and feedback Karen. Great to be working with Pyramid Precision. Let us know if you still have issues with QR scanning to check-out and we can see what we can do to help.

 

Rebecca from Thomas More College
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2017

October 2017

I don't use Sine often but when I do it seems very easy to use!

Ease-of-use

Functionality

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Value for Money

Ease-of-use
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Pros

Ease of use - the layout is very easy to navigate around. It has a nice look to it - pleasing to they eye!

Review Source: Capterra

  Response: Sine, Sine Group Pty Ltd.

Date: November 2017

November 2017

 

Cheers for the feedback Rebecca and glad things are working well at Thomas More College.

 

Dmytro from Kreisler Industrial Corp
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2017

October 2017

Powerful and easy to use visitor's system!

Ease-of-use

Functionality

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Value for Money

Ease-of-use
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Pros

This visitor software has the following great features: user-friendly interface; email/sms host notifications; convenient guest check-in/out process; easy multisite implementation; support foreign languages interface on the fly; mobile app for visitors; run on an affordable hardware platform.

Cons

You have to use predefined visitor's pass templates. They have the limited customization abilities.

Review Source: Capterra

  Response: Sine, Sine Group Pty Ltd.

Date: November 2017

November 2017

 

Awesome review Dmytro and thanks for taking the time to provide feedback. Let us know what specific customisation you may require, and we'll see where we can help. Great to see the core features of Sine are helping you and Kreisler Industrial.

 

Roger from AFC-IWLA

October 2017

October 2017

For our first visitor management experience, it appears to be a good tool.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Ease of use is good as is the customization options. Value seems fine so far. We are still testing and have not yet put into operation.

Cons

The inability to edit the visitor log and delete test sign-ins.

Review Source: Capterra

  Response: Sine, Sine Group Pty Ltd.

Date: November 2017

November 2017

 

Thanks for a great review Roger.
Glad Sine was easy for you to get started. Reach us anytime at support@sine.co or via online chat right from the SineWeb Dashboard and we'll help you get started when you're ready.

 

Jane from Ruralco Holdings Limited - Macquarie Park
Number of employees: 201-500 employees Employees number: 201-500 employees

October 2017

October 2017

User friendly

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Quality
Value for Money
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Support
Pros

Frees up the receptionist time with not having to announce visitors. Reception does not need to be manned when visitors enter.

Cons

Every now and then it doesn't recognize a return visitor and all details need to be entered again, frustrating for the visitor.

Review Source: Capterra

  Response: Sine, Sine Group Pty Ltd.

Date: November 2017

November 2017

 

Cheers Jane for submitting a review. If it doesn't take up too much of your time, the next time a returning user here doesn't seem to work, please contact our support team via online chat on the dashboard or 0881215956 and we'll help you troubleshoot in real-time.
Glad things are working well there for Rural Co.