About Sine

Sine is a cloud-based visitor management solution that serves small, midsize and large businesses. It's suitable for a variety of industries including construction, schools, hospitals, offices and property managers. Key features of the solution include visitor registration, automatic notifications, badge printing, reporting and analytics. A mobile app is available for Android and iOS devices. It provides QR code check in, check out reminders, visitor verification and mobile printing features. Sine offers integration with Outlook, iCal and Google. Sine is available with both monthly and annual subscription options. It is available worldwide and offers support through email, phone, video tutorial, FAQs and a knowledge base. ...

Sine Pricing

Small Business Plan: US $59 per month per site, billed annually - Ideal for up to 25 check-ins per day Medium Business Plan: US $89 per month per site, billed annually - Ideal for up to 50 check-ins per day Large Business Plan: US $179 per month per site, billed annually - Ideal for up to 150 check-ins per day Enterprise Business Plan - Ideal for complex needs at multiple locations: Contact us for custom pricing.

Starting price: 

$59.00 per month

Free trial: 

Available

Free version: 

Not Available

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Sine Reviews

Overall Rating

4.44

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4

Functionality

4

Showing 1 - 5 of 584 reviews

User Profile

Dave

Verified reviewer

Company size: 51-200 employees

Industry: Higher Education

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

September 2018

Great product

We were looking for a local solution with better support when required, the support over the trial process was great, I was able to get answers to questions and was lots offered support to help me get going, with that in mind the setup was straight forward little support was needed. We looked at Sine with the view that we could use to check in/out staff at a later date (via the app), helping us keep track of who is on/off site in emergency situations, the SMS function is a great way to also assist here for unaccounted visitors

Pros

Simple to setup and get operational and simple to use from the end point, The App for signing in works a treat for our contractors, also the email alerts when their is an issue like the printer stops helps us be proactive to fix. overall very easy to setup and deploy Recommend checking it out.

Cons

Jump in price between the Medium and Enterprise, another level for "large" I feel would be a good idea. for now the medium plan works for us, so not an issue, bulk SMS is another feature I would like to see in the future

Anonymous

Company size: 51-200 employees

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

July 2019

Feeling safer already!

Pros

We've been using Sine for about six months now, and have mostly great reactions to report. The ease of use and universality of the iPad is one of my favorite things, as it didn't take much at all to get used to and the iPad could serve us multiple purposes. We have been utilizing the name badge printer on a daily basis as well. Sine has overall improved our visitor management and given us a much-needed peace of mind.

Cons

We do wish that the printer was more user-friendly; we can't connect it to our wi-fi since we require usernames and passwords, and therefore have had a harder time setting the printer up manually. Maybe in the future, colored badges would be an option, since the lighting isn't always the best and some of our black-and-white badges either wash out or appear too dark. In general, I will say Sine is very easy to use and the customer service is very responsive.

Reasons for choosing Sine

Availability of customer service, pricing, minimal hardware, easy subscription terms, ease of use

Rebecca

Company size: 501-1,000 employees

Industry: Government Administration

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered

EASE OF USE

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

July 2021

Great product.

Pros

Easy integration to other software Messaging service to visitors, hosts and for displays Pre-registration for large groups of visitors Set up is easy to navigate

Cons

We are unable to integrate it with our bluetooth access system for visitors in order to minimise handing out visitor passes Pre-registering people who have already checked in previously using facial recognition

Warwick

Company size: 51-200 employees

Industry: Security and Investigations

Time used: Less than 12 months

Review Source: Capterra

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

February 2017

Review - MDC.

Some people visiting say question in contractors field a bit complex - also floor level only allows level 1 entry details. Stylus pen does not work on panel well.

Pros

Its ok, but don't know why we still also have to fill in paper based registers as well. Doubling up of workload. Needs area for card numbers to be placed by visitors, so we can reconcile card audit at end of day.

Cons

Some people have put details in and when go to use it again details not there, so they have to restart again whole process. Seems to happen at times after a software update.

Response from Sine

Thanks for taking the time to review and provide some feedback, Warwick. We don't provide stylus pens, but reach us at hello@sine.co and we'll gladly make some recommendations on the best options. :) Provided your returning visitors use the same mobile or email on the returning visit, their details will be remembered and pre-populated; offering a fast check in experience. Our scan and track function would make card allocations a lot easier for you. View this guide and let us know if it's of interest. https://help.sine.co/knowledge-base/scan-track/ Also, any existing paper based systems and registers can be incorporated into our system. Reach us any time via online chat, email or phone and we'll gladly discuss where we can help. Full support page via https://help.sine.co/

Replied February 2017

Andrew

Company size: 2-10 employees

Industry: Telecommunications

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

March 2020

Easy setup and great functionality

Sine have been good to work with on initial setup and are easy to reach when needed. I have been disappointed that they dismiss our dashboard requirements as this is functionality that is standard with every other offering I have used.

Pros

Very quick and easy to setup. Interface looks good and i've found functionality to be better than the alternatives.

Cons

We need a customer visible dashboard to display number of people on-site which Sine cannot do and they don't have it on their roadmap. Talking to them about adding this basic functionality has not yielded positive results.

Reasons for switching to Sine

I like the Sine mobile functionality and tablet sign-in interface

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