# Swiftlane Reviews, Pros and Cons - 2026 Software Advice

> Reviews of Swiftlane. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Swiftlane is a good fit for you!

Source: https://www.softwareadvice.com/visitor-management/swiftlane-profile/reviews

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Swiftlane Reviews

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[Overview](https://www.softwareadvice.com/visitor-management/swiftlane-profile/)

Reviews

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# Swiftlane Reviews

## Reviews Summary

## Overall Rating

4.6

* * *

## Ratings Breakdown

5

(71)

4

(27)

3

(3)

2

(0)

1

(2)

## Secondary Ratings

Ease-of-use

4.8

Customer Support

4.6

Value for money

4.6

Functionality

4.7

* * *

### Pros

"I enjoy being able to answer from my phone from anywhere I’m at and being able to access the history of who rings the bell and it gives it clear picture date and time."

"His assistance made the process very smooth and gave me confidence in exploring Swiftlane as a potential solution for intercom and access control systems across other properties that I manage."

"I also enjoy that when someone calls your specific apartment number, you get the call through your phone with video surveillance and an option to speak."

### Cons

"The intercom for swift Lane in the lobby would at times freeze up when looking for tenant apartment number and it would be redirected and we have to start over again."

"In my experience, I think the system may have been built mostly with white male faces as the system has a harder time scanning/approving women and people of color."

"The system is unreliable and needs to be re-set very often. If we can have 2 months with no problems to access the building or access points we are lucky."

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