SwipedOn Software


 

SwipedOn is a cloud-­based visitor management solution suitable for businesses of all sizes across a wide range of industries.  It is equally suitable for nonprofits, schools and public administration. The SwipedOn iPad app allows users to keep track of their visitors and employees using a customizable interface.

Users can select the logo, colors and background for the iPad app to match company branding. SwipedOn supports multiple iPad syncing, a web dashboard, visitor and employee check-in, photo capture, badge printing, non-disclosure and other agreements signing, SMS and email notifications, evacuation reporting, visitor categories and global administrator privileges.

SwipedOn allows users to pre-register visitors, notify employees of visitor arrivals and print custom visitor ID badges with integrated printer hardware. SwipedOn can also be used to keep track of employee attendance and time tracking or to assist with evacuations in case of emergency.

Customer support includes online chat, a comprehensive knowledge base, how-to videos, FAQs and phone support. Pricing is based on number of locations per month.

 

SwipedOn - Welcome screen
 
  • SwipedOn - Welcome screen
    Welcome screen
  • SwipedOn - Customization
    Customization
  • SwipedOn - Visitor notifications
    Visitor notifications
  • SwipedOn - Digital agreement
    Digital agreement
  • SwipedOn - Printing
    Printing
  • SwipedOn - Evacuation plans
    Evacuation plans
Supported Operating System(s):
Web browser (OS agnostic)

81 Reviews of SwipedOn

Showing 1-20 of 81

 

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Tarooj from Architectus

April 2018

April 2018

We have been with SwipedOn since 2013 and never looked at any other program since.

Ease-of-use

Functionality

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it's very handy to track users.

Pros

Very easy to setup and use. Easy for even the visitors sign in and out. Very reliable and personalized customer support.

Cons

This bit is hard. Cant really think of what i least like with the program. I'd like to see 'roaming users' out soon though.

Review Source: Capterra
 

Nuno from CHETOCORPORATION
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2018

April 2018

Excellent! Best Cost product with all funcionalities that you need!

Ease-of-use

Functionality

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Value for Money

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Pros

The price is excellent for all the functionalities that are offered. Simplicity in the configuration and in the user interface. It's possible to deploy this solution in less than 15minutes full operational. The support its another major pro to this product

Cons

The major con is that only works with iPad. That increase the cost to implement this solution. Don't have Portuguese language. Do not have the possibility to the user in the registration to choose the language.

Review Source: Capterra
 

Mike from Wenatchee Learns/Wenatchee School District

March 2018

March 2018

Awesome, these guys have incredible customer service.

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Functionality

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It is consistent and our customers are very happy with its use. Easy to navigate and reliable.

Pros

It is not a complicated system that is easy to teach the general public. I does not go down or is buggy. If there is a problem they are on it.

Cons

Some of the admin features could be a bit more robust but it does not hinder any of the front end work that works very well.

Review Source: Capterra

  Response: SwipedOn, SwipedOn

Date: March 2018

March 2018

 

Thanks for your fantastic review Mike!

We're glad to be delivering the service to your School District. We have been working hard behind the scenes and have a number of great updates due in the next few weeks. Please keep an eye out!

Hadleigh

 

Emma from Acurity - Wakefield Hospital
Number of employees: 201-500 employees Employees number: 201-500 employees

March 2018

March 2018

Fantastic! Customer services answered a query (user error!) straight away & were friendly & helpful!

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It allows us to see exactly who is here at all times & takes seconds for visitors to sign in.

Pros

SwipedOn is so easy to use, it really is idiot proof. It has great design features & functionality.

Review Source: Capterra

  Response: SwipedOn, SwipedOn

Date: March 2018

March 2018

 

Thanks Emma,

Great review! We're pleased to have Wakefield Hospital onboard.

We like to keep our offering clean, simple and intuitive. It seems to reflect that perfectly well in your response : )

Hadleigh

 

Marc from Top Job Recruitment

February 2018

February 2018

Excellent

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Functionality

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Pros

Ease of use, support is second to none and it's just a great piece of software. I would highly recommend it.

Cons

It would be great to be able to have notifications on when staff come in and leave (email or sms). Or even better if you can set their working times (08:30 - 17:00) and you put an allowance of say 5 minutes (variable) each way and it pings you a message if they arrive outside this time.

Review Source: Capterra
 

Clayton from Government of Malta
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2017

December 2017

Very good experience and great service offered by the team

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very efficient and robust system. we eliminated the use of a paper registry to keep track of our visitors and therefore moved to SwipedOn and we simplified this process and reduced the tasks on our reception personnel

Pros

easy to use, efficient features to add users. simple and checks all the boxes overall. I recommend this software to every company being small or large, team always ready to assist in any way possible.

Review Source: Capterra
 

Malinga from DMA Engineers

December 2017

December 2017

SwipedOn are so customer focused. There service is excellent. They are there when you need them

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Functionality

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Pros

Very user friendly and simple to use. It does what promised brilliantly. After it's set up very minimum if any maintenance is needed. It sits there and does what it is supposed to be doing.

Review Source: Capterra

  Response: SwipedOn, SwipedOn

Date: December 2017

December 2017

 

Hi Malinga,

Thanks for your review of SwipedOn. It's great to hear your opinion of our customer service - we strive for excellence!

All the best,
Paul

 

Dwayne from WorkStation

November 2017

November 2017

Great product that's quick and easy to use. Best support around.

Ease-of-use

Functionality

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Pros

Quick
Simple
Good value for money with great usable features.
Support is the best around- always helpful and friendly.

Cons

Not much that isn't great about this product.
Would like to see a public API out soon - which I believe is in the way.

Review Source: Capterra

  Response: SwipedOn, SwipedOn

Date: November 2017

November 2017

 

Hi Dwayne,

Thanks for your review and it's fantastic to hear you think our support is the best around!

Cheers,
Paul

 

Martha from Umedia
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2017

November 2017

Amazing customer service! SwipedOn has answered all my questions quickly and everyone's been great!

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Functionality

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security, efficient client sign-ins, NDA signatures, email notifications.

Pros

SwipedOn has made our company look really professional! Clients & visitors appreciate the ease of signing in, and the notification emails are excellent! They allow for more client interaction with the receptionist while the person they are here to see is on their way to join the visitor in the lobby.

Cons

We are looking to another sheet - not an NDA - for signing purposes, which is not yet available. We look forward to being able to use this application for multiple purposes in our studio.

Review Source: Capterra

  Response: SwipedOn, SwipedOn

Date: November 2017

November 2017

 

Hi Martha,

Thanks for your review and it's fantastic to hear your comments about our customer service as we strive hard to be amazing at it!

All the best,
Paul

 

Brittany from Coastal Sunbelt Produce
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

November 2017

November 2017

Easy, Professional, Exceptional Customer Service

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Pros

It is easy to use. The software is great for marketing, branding and customization. Badges print automatically. And because the software notifies the host of their guest, the receptionist is free'd up to engage the guest - relationships are very important and it starts with the first person they see.

Cons

I wish we could have different settings for different iPads in the same location. Aside from that, which I hope is getting worked on, I have ZERO complaints.

Review Source: Capterra

  Response: SwipedOn, SwipedOn

Date: November 2017

November 2017

 

Hi Brittany,

Thanks so much for your review of SwipedOn, it's great to hear back from our customers. We look forward to bringing the extra features soon!

All the best,
Paul

 

Eve from Mining3
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2017

October 2017

Excellent product, quick support response, great team.

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Was exactly what we were looking for.

Pros

Easy to use, looks professional, admin functionality easy. Setting up the software was quick, the ability to modify the welcome screen to suit events is a five second job. Visitors have made very positive comments about the new sign in process.

Review Source: Capterra

  Response: SwipedOn, SwipedOn

Date: October 2017

October 2017

 

Hi Eve,
Thanks for your review - it's always great to hear positive feedback from visitors using it too!
All the best,
Paul

 

Caroline from The Project Office

October 2017

October 2017

Gives the company a professional look, and streamlines the whole check-in process

Ease-of-use

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Pros

Very easy to setup and install, and is pretty intuitive in how to use it, both as administrator and user. The customer service is incredibly helpful and quick to respond as well.

Cons

There could be more customisation options, e.g. to do away with the signature function and just tap a button instead.

Review Source: Capterra

  Response: SwipedOn, SwipedOn

Date: October 2017

October 2017

 

Hi Caroline,
Thanks so much for your review. It's always great to hear that our customer support is highly rated and comments like yours really motivate our team!
All the best,
Paul

 

Melvin from A&M EDM Limited
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2017

July 2017

It makes us look as professional as the software while sharing basic information across the company.

Ease-of-use

Functionality

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We did away with a system that was at best used sparingly. We can now make it a condition of entry on to our site and the tardiness people have shown to the old system will no longer be a reason to avoid the new. The ease with which both visitors and employees can enter and exit the site while informing the company of their presence is a strength of the software.

Pros

The aesthetic appearance which adds a professional look to a basic, but important task. It allows the company to collect relevant and vital data in a user friendly format. It does away with the old style books and entry passes and replaces it with a system that can be searched at a glance from your computer screen. It professionalises a moribund, out of date process and enhances the initial reaction of visitors. It's an old cliché but first impressions count and with the help of Swipedon visitors to our company have a positive image from the start.

Cons

The lack of site specific functionality. The ability to log in and out between sites where we have multiple iPads. It would be useful to know at which access point visitors/staff entered the site and equally as important to know where they exited. I haven't yet found out how to have a plain background on the welcome screen with just our company logo showing rather than the stock images loaded on to the system.

Review Source: Capterra

  Response: SwipedOn, SwipedOn

Date: July 2017

July 2017

 

Hi Melvin,
Great to hear from you and we really appreciate you taking the time to write a review - we're glad to hear it's helping you make those fantastic first impressions! Please get in touch with our support team and we can certainly help you with those few things you mentioned - just click the chat bubble bottom-right in your dashboard.
Thanks again!
Paul

 

Jason from PrimePort Ltd
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2017

July 2017

Great software with clean, simple interface and great support. All for a reasonable price.

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Great first impression, reliable and simple to use software. Highly likely to recommend.

Pros

Has certainly improved our reception area and added to our professional image. It does it's job well and we have had numerous comments and complements. Fast ID printing and instant SMS notifications take the workload off our front office staff to streamline visitor entry.

Cons

No real negatives. The few issues we have had were dealt with quickly via the live support team portal.

Review Source: Capterra

  Response: SwipedOn, SwipedOn

Date: July 2017

July 2017

 

Hi Jason,
Great to hear from you and thanks for taking the time to write a review. We certainly strive to have amazing customer support!
Cheers,
Paul

 

Sherilyn from Technologywise Limited
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2017

July 2017

Great sign in app that is quick and easy for visitors to use

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Ticks all the boxes for our health & safety requirements as well as allowing us to capture statistics and information relating to visitors to our building.

Pros

From an admin point of view, I like having the app on my monitor so I can easily monitor the flow of visitors in the building. It's great that I can quickly sign people out as a large majority of them forget to sign out. The notification feature of email and text to the employee works very well. Customer support is very responsive.

Cons

I have used the pre-register function a few times but this could be more efficient by allowing me to import a csv file of attendees for an event.

Review Source: Capterra

  Response: SwipedOn, SwipedOn

Date: July 2017

July 2017

 

Hi Sherilyn,
Thanks for taking the time to write a review - it's always great to hear back from our customers! A bulk upload of pre-registered visitors is something that's certainly on our radar.
Thanks again!
Paul

 

Brad from Vynco Industries (N.Z.) Ltd
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2017

July 2017

Excellent product.

Ease-of-use

Functionality

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It fill all of our requirement.

Pros

Very simple and easy to use and configure. I would recommend to anyone looking at this solution.

Cons

None.

Review Source: Capterra

  Response: SwipedOn, SwipedOn

Date: July 2017

July 2017

 

Hi Brad,
Great to hear from you and thanks for taking the time to write a review. We're so glad to hear that you would recommend SwipedOn - please feel free to shout it from the rooftops!
Thanks again,
Paul

 

Paul from DWM Technical Solutions
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2017

July 2017

very helpful and accommodating

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Pros

very easy to use and manage, does what it says will do well. I like how it can all be maneged online, not on the actual devices

Cons

slight issue in NZ when we are in UK but not a big issues

Review Source: Capterra

  Response: SwipedOn, SwipedOn

Date: July 2017

July 2017

 

Hi Paul,

Thank you very much for the review! We have support agents on the UK timezone and 24/5 support now :)

 

Matt from AB Sales of Washington
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2017

July 2017

Quick to implement and intuitive to use

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Pros

easy web-based interface with options to customize as much as you want, including pictures, titles, tracking, etc; no training required for users

Cons

for very small offices it's a bit pricey, but definitely a high quality product. connecting with printer was tricky but a great feature.

Review Source: Capterra
 

Nancy from Mainfreight San Francisco
Number of employees: 51-200 employees Employees number: 51-200 employees

June 2017

June 2017

Excellent!

Ease-of-use

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Pros

The software is very user friendly. It is easy to use and it is very reliable. All our guests compliment on how nice it is and it's a nice presentation at the front desk.

Review Source: Capterra
 

Aaron from EDU-ICT
Number of employees: 201-500 employees Employees number: 201-500 employees

June 2017

June 2017

Great software, Support Staff are more than happy to help, and fab response time on queries.

Ease-of-use

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Signing in is now a breeze for staff and visitors, also ticks a few safeguarding boxes!! :o)

Pros

intuitive user friendly design, dashboard/backend is so useful and communication between online dashboard and app on ipad is almost instant!

Cons

haven't found anything yet!

Review Source: Capterra

  Response: SwipedOn, SwipedOn

Date: July 2017

July 2017

 

Hi Aaron,
Thanks for taking the time to write a review, we really appreciate it. Our amazing customer support team work hard to have a fast response time so it's fantastic to hear your comments.
Thanks again!
Paul