SwipedOn is a cloud-based visitor management solution suitable for businesses of all sizes across a wide range of industries. It is equally suitable for nonprofits, schools and public administration. The SwipedOn iPad app allows users to keep track of their visitors and employees using a customizable interface.
Users can select the logo, colors and background for the iPad app to match company branding. SwipedOn supports multiple iPad syncing, a web dashboard, visitor and employee check-in, photo capture, badge printing, non-disclosure and other agreements signing, SMS and email notifications, evacuation reporting, visitor categories and global administrator privileges.
SwipedOn allows users to pre-register visitors, notify employees of visitor arrivals and print custom visitor ID badges with integrated printer hardware. SwipedOn can also be used to keep track of employee attendance and time tracking or to assist with evacuations in case of emergency.
Customer support includes online chat, a comprehensive knowledge base, how-to videos, FAQs and phone support. Pricing is based on number of locations per month.
Tarooj from Architectus
April 2018
April 2018
it's very handy to track users.
Very easy to setup and use. Easy for even the visitors sign in and out. Very reliable and personalized customer support.
This bit is hard. Cant really think of what i least like with the program. I'd like to see 'roaming users' out soon though.
Nuno from CHETOCORPORATION
Employees number: 11-50 employees
April 2018
April 2018
The price is excellent for all the functionalities that are offered. Simplicity in the configuration and in the user interface. It's possible to deploy this solution in less than 15minutes full operational. The support its another major pro to this product
The major con is that only works with iPad. That increase the cost to implement this solution. Don't have Portuguese language. Do not have the possibility to the user in the registration to choose the language.
Mike from Wenatchee Learns/Wenatchee School District
March 2018
March 2018
It is consistent and our customers are very happy with its use. Easy to navigate and reliable.
It is not a complicated system that is easy to teach the general public. I does not go down or is buggy. If there is a problem they are on it.
Some of the admin features could be a bit more robust but it does not hinder any of the front end work that works very well.
Response: SwipedOn, SwipedOn
Date: March 2018
March 2018
Thanks for your fantastic review Mike!
We're glad to be delivering the service to your School District. We have been working hard behind the scenes and have a number of great updates due in the next few weeks. Please keep an eye out!
Hadleigh
Emma from Acurity - Wakefield Hospital
Employees number: 201-500 employees
March 2018
March 2018
It allows us to see exactly who is here at all times & takes seconds for visitors to sign in.
SwipedOn is so easy to use, it really is idiot proof. It has great design features & functionality.
Response: SwipedOn, SwipedOn
Date: March 2018
March 2018
Thanks Emma,
Great review! We're pleased to have Wakefield Hospital onboard.
We like to keep our offering clean, simple and intuitive. It seems to reflect that perfectly well in your response : )
Hadleigh
Marc from Top Job Recruitment
February 2018
February 2018
Ease of use, support is second to none and it's just a great piece of software. I would highly recommend it.
It would be great to be able to have notifications on when staff come in and leave (email or sms). Or even better if you can set their working times (08:30 - 17:00) and you put an allowance of say 5 minutes (variable) each way and it pings you a message if they arrive outside this time.
Clayton from Government of Malta
Employees number: 11-50 employees
December 2017
December 2017
very efficient and robust system. we eliminated the use of a paper registry to keep track of our visitors and therefore moved to SwipedOn and we simplified this process and reduced the tasks on our reception personnel
easy to use, efficient features to add users. simple and checks all the boxes overall. I recommend this software to every company being small or large, team always ready to assist in any way possible.
Malinga from DMA Engineers
December 2017
December 2017
Very user friendly and simple to use. It does what promised brilliantly. After it's set up very minimum if any maintenance is needed. It sits there and does what it is supposed to be doing.
Response: SwipedOn, SwipedOn
Date: December 2017
December 2017
Hi Malinga,
Thanks for your review of SwipedOn. It's great to hear your opinion of our customer service - we strive for excellence!
All the best,
Paul
Dwayne from WorkStation
November 2017
November 2017
Quick
Simple
Good value for money with great usable features.
Support is the best around- always helpful and friendly.
Not much that isn't great about this product.
Would like to see a public API out soon - which I believe is in the way.
Response: SwipedOn, SwipedOn
Date: November 2017
November 2017
Hi Dwayne,
Thanks for your review and it's fantastic to hear you think our support is the best around!
Cheers,
Paul
Martha from Umedia
Employees number: 11-50 employees
November 2017
November 2017
security, efficient client sign-ins, NDA signatures, email notifications.
SwipedOn has made our company look really professional! Clients & visitors appreciate the ease of signing in, and the notification emails are excellent! They allow for more client interaction with the receptionist while the person they are here to see is on their way to join the visitor in the lobby.
We are looking to another sheet - not an NDA - for signing purposes, which is not yet available. We look forward to being able to use this application for multiple purposes in our studio.
Response: SwipedOn, SwipedOn
Date: November 2017
November 2017
Hi Martha,
Thanks for your review and it's fantastic to hear your comments about our customer service as we strive hard to be amazing at it!
All the best,
Paul
Brittany from Coastal Sunbelt Produce
Employees number: 1,001-5,000 employees
November 2017
November 2017
It is easy to use. The software is great for marketing, branding and customization. Badges print automatically. And because the software notifies the host of their guest, the receptionist is free'd up to engage the guest - relationships are very important and it starts with the first person they see.
I wish we could have different settings for different iPads in the same location. Aside from that, which I hope is getting worked on, I have ZERO complaints.
Response: SwipedOn, SwipedOn
Date: November 2017
November 2017
Hi Brittany,
Thanks so much for your review of SwipedOn, it's great to hear back from our customers. We look forward to bringing the extra features soon!
All the best,
Paul
Eve from Mining3
Employees number: 51-200 employees
October 2017
October 2017
Was exactly what we were looking for.
Easy to use, looks professional, admin functionality easy. Setting up the software was quick, the ability to modify the welcome screen to suit events is a five second job. Visitors have made very positive comments about the new sign in process.
Response: SwipedOn, SwipedOn
Date: October 2017
October 2017
Hi Eve,
Thanks for your review - it's always great to hear positive feedback from visitors using it too!
All the best,
Paul
Caroline from The Project Office
October 2017
October 2017
Very easy to setup and install, and is pretty intuitive in how to use it, both as administrator and user. The customer service is incredibly helpful and quick to respond as well.
There could be more customisation options, e.g. to do away with the signature function and just tap a button instead.
Response: SwipedOn, SwipedOn
Date: October 2017
October 2017
Hi Caroline,
Thanks so much for your review. It's always great to hear that our customer support is highly rated and comments like yours really motivate our team!
All the best,
Paul
Melvin from A&M EDM Limited
Employees number: 51-200 employees
July 2017
July 2017
We did away with a system that was at best used sparingly. We can now make it a condition of entry on to our site and the tardiness people have shown to the old system will no longer be a reason to avoid the new. The ease with which both visitors and employees can enter and exit the site while informing the company of their presence is a strength of the software.
The aesthetic appearance which adds a professional look to a basic, but important task. It allows the company to collect relevant and vital data in a user friendly format. It does away with the old style books and entry passes and replaces it with a system that can be searched at a glance from your computer screen. It professionalises a moribund, out of date process and enhances the initial reaction of visitors. It's an old cliché but first impressions count and with the help of Swipedon visitors to our company have a positive image from the start.
The lack of site specific functionality. The ability to log in and out between sites where we have multiple iPads. It would be useful to know at which access point visitors/staff entered the site and equally as important to know where they exited. I haven't yet found out how to have a plain background on the welcome screen with just our company logo showing rather than the stock images loaded on to the system.
Response: SwipedOn, SwipedOn
Date: July 2017
July 2017
Hi Melvin,
Great to hear from you and we really appreciate you taking the time to write a review - we're glad to hear it's helping you make those fantastic first impressions! Please get in touch with our support team and we can certainly help you with those few things you mentioned - just click the chat bubble bottom-right in your dashboard.
Thanks again!
Paul
Jason from PrimePort Ltd
Employees number: 51-200 employees
July 2017
July 2017
Great first impression, reliable and simple to use software. Highly likely to recommend.
Has certainly improved our reception area and added to our professional image. It does it's job well and we have had numerous comments and complements. Fast ID printing and instant SMS notifications take the workload off our front office staff to streamline visitor entry.
No real negatives. The few issues we have had were dealt with quickly via the live support team portal.
Response: SwipedOn, SwipedOn
Date: July 2017
July 2017
Hi Jason,
Great to hear from you and thanks for taking the time to write a review. We certainly strive to have amazing customer support!
Cheers,
Paul
Sherilyn from Technologywise Limited
Employees number: 2-10 employees
July 2017
July 2017
Ticks all the boxes for our health & safety requirements as well as allowing us to capture statistics and information relating to visitors to our building.
From an admin point of view, I like having the app on my monitor so I can easily monitor the flow of visitors in the building. It's great that I can quickly sign people out as a large majority of them forget to sign out. The notification feature of email and text to the employee works very well. Customer support is very responsive.
I have used the pre-register function a few times but this could be more efficient by allowing me to import a csv file of attendees for an event.
Response: SwipedOn, SwipedOn
Date: July 2017
July 2017
Hi Sherilyn,
Thanks for taking the time to write a review - it's always great to hear back from our customers! A bulk upload of pre-registered visitors is something that's certainly on our radar.
Thanks again!
Paul
Brad from Vynco Industries (N.Z.) Ltd
Employees number: 51-200 employees
July 2017
July 2017
It fill all of our requirement.
Very simple and easy to use and configure. I would recommend to anyone looking at this solution.
None.
Response: SwipedOn, SwipedOn
Date: July 2017
July 2017
Hi Brad,
Great to hear from you and thanks for taking the time to write a review. We're so glad to hear that you would recommend SwipedOn - please feel free to shout it from the rooftops!
Thanks again,
Paul
Paul from DWM Technical Solutions
Employees number: 51-200 employees
July 2017
July 2017
very easy to use and manage, does what it says will do well. I like how it can all be maneged online, not on the actual devices
slight issue in NZ when we are in UK but not a big issues
Response: SwipedOn, SwipedOn
Date: July 2017
July 2017
Hi Paul,
Thank you very much for the review! We have support agents on the UK timezone and 24/5 support now :)
Matt from AB Sales of Washington
Employees number: 51-200 employees
July 2017
July 2017
easy web-based interface with options to customize as much as you want, including pictures, titles, tracking, etc; no training required for users
for very small offices it's a bit pricey, but definitely a high quality product. connecting with printer was tricky but a great feature.
Nancy from Mainfreight San Francisco
Employees number: 51-200 employees
June 2017
June 2017
The software is very user friendly. It is easy to use and it is very reliable. All our guests compliment on how nice it is and it's a nice presentation at the front desk.
Aaron from EDU-ICT
Employees number: 201-500 employees
June 2017
June 2017
Signing in is now a breeze for staff and visitors, also ticks a few safeguarding boxes!! :o)
intuitive user friendly design, dashboard/backend is so useful and communication between online dashboard and app on ipad is almost instant!
haven't found anything yet!
Response: SwipedOn, SwipedOn
Date: July 2017
July 2017
Hi Aaron,
Thanks for taking the time to write a review, we really appreciate it. Our amazing customer support team work hard to have a fast response time so it's fantastic to hear your comments.
Thanks again!
Paul