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Supported Operating System(s):
Web browser (OS agnostic)About SwipedOn
SwipedOn is a cloud-Âbased visitor management solution suitable for businesses of all sizes across a wide range of industries. It is equally suitable for nonprofits, schools and public administration. The SwipedOn iPad app allows users to keep track of their visitors and employees using a customizable interface.
Users can select the logo, colors and background for the iPad app to match company branding. SwipedOn supports multiple iPad syncing, a web dashboard, visitor and employee check-in, photo capture, badge printing, non-disclosure and other agreements signing, SMS and email notifications, evacuation reporting, visitor categories and global administrator privileges.
SwipedOn allows users to pre-register visitors, notify employees of visi...
234 Reviews of SwipedOn
Average User Ratings
Overall
4.75 / 5 stars
Ease-of-use
4.5
Value for money
4.5
Customer support
5.0
Functionality
4.5
Likelihood to Recommend
Not likely
Very likely
May 2019
Alan from Metso Australia
Company Size: 501-1,000 employees
Industry: Mining & Metals
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
May 2019
Great return for so little effort to put in!
SwipedOn is allowing us to remove the paper based sign in/out books from reception desks, enhanced our security through visitor photos and ID labels, and removed pressure from reception. Any questions we have had have been responded to straight away by the support team at SwipedOn, overall they have been a pleasure to deal with. I would highly recommend this solution to any company wishing to improve their visitor experience.
Pros
SwipedOn is simple to put into production at your organization yet is immediately effective in improving the experience your visitors receive. Spend a little bit of time branding your installation to your company and you have the ideal visitor and employee management system.
Cons
The only drawback is currently you have to manually add new employees to the software, however this is on the drawing board to remedy so is not that big a deal.
Response from SwipedOn
Replied May 2019
Hi Alan, Thanks for your wonderful review, it's so good to hear how SwipedOn is improving your visitors' experience. And it's great to hear you've already been in contact with our support team about future enhancements we're working on around adding new employees! Feel free to reach out anytime via live chat if you need anything at all. :) Thanks! Lou
August 2019
Matt from Ashe Construction
Company Size: 51-200 employees
Industry: Construction
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
5.0
Functionality
4.0
August 2019
Excellent software that regularly impresses our new staff and office visitors
We used to use a paper signing in sheet, SwipedOn has massively improved our record keeping and has received numerous compliments from our clients and visitors for how professional this signing in process now is.
Pros
The software looks smart and has plenty of customisation options to make sure the app continues the company brand. The employee in/out feature is key to our business and receiving visitors information and email notifications to our staff when they have a visitor is excellent.
Cons
As an early user of this app there were a number of features that used to require a few too many clicks to access or felt slow to use, but the app has been updated a lot throughout our time using swiped-on and it is always improving.
Reasons for Choosing SwipedOn
SwipedOn offered the simplest and easiest to use employee In/Out feature and we did not want to have two separate Apps or iPads for visitors and employees. With SwipedOn offering both visitor and staff signing in features it was an easy choice.
Response from SwipedOn
Replied August 2019
Thanks for your review Matt, it's always great getting feedback from our customers. So glad that we can help you impress your new staff and visitors!
July 2019
Mauro from Mondetta Canada Inc
Company Size: 51-200 employees
Industry: Apparel & Fashion
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
July 2019
SwipedOn Adds a Professional Touch
We have had a great experience both in purchasing and setting up the software, as well as dealing with support when we had questions.
Pros
The interface for SwipedOn is very straightforward and with the ability to customize the images that are shown, we were able to show some product images as well as an image from sometime in the early 1900's of our offices when it used to be a manufacturing warehouse of steel products. Adds some real nostalgia and coolness. The ease of visitors being able to sign in and the system taking an image then printing out to the label printer for them to stick to their shirt is exactly what we needed to comply with requirements for our warehouse security for duty purposes. Really a terrific system overall.
Cons
The employee login would be great for us to start using, but unless there is some ability to log in using an employee code or an NRF ID badge, then we cannot consider it secure from misuse or errors. I am sure they will get there eventually. If they were also able to then link it to a door trigger, it would be a complete solution for many businesses.
Reasons for Choosing SwipedOn
SwipedON looked and worked much better and the support was miles better than the competitor we tried. Once we found SwipedOn and tried the free version, we realized that it was going to be the solution we required.
Response from SwipedOn
Replied August 2019
Hi Mauro, Thanks so much for your wonderful review, it's great to hear the process is streamlined for your visitors and that you are happy with the ability to customize images. Thanks for the constructive feedback, I have passed this on to our product team. :) Feel free to reach out via live chat if you need anything at all! Many thanks, Lou & Team SwipedOn
November 2019
Daniel from Clarity-AVS
Company Size: 2-10 employees
Industry: Information Technology and Services
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
3.0
Customer support
3.0
Functionality
4.0
November 2019
Simple visitor kiosk
Pros
Simple to use and set up within the browser portal. SMS is nice but costly. Support is typically able to help but often times their sales department isn't available when needed.
Cons
It can get expensive when adding multiple locations, sms purchases, and other options. I have several locations that I use this for. Also, and I know this isn't necessarily SwipedOn's fault but often times our users get multiple text messages from one visitor. This seems to be an issue with their SMS provider, our cell phone carrier, and being connected to wifi. We've put in a few requests for updates to fit our needs, but seems they go different routes when some things would make more sense. It'd make a lot more sense if they concentrated on an iphone app not just an ipad app. That way for evacuations, managers can use their iphones to communicate safety between different locations of safety meetup's.
Response from SwipedOn
Replied November 2019
Hi Daniel, Thanks for your feedback, we'll be sure to pass all the points raised on to our product team. In the meantime, a member of our customer support team will be in contact via email. Thanks again for choosing SwipedOn! Kind regards, Team SwipedOn
December 2016
Sara from Firmex
Company Size: 51-200 employees
Industry: Computer Software
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
December 2016
Almost Excellent
We love this app, for it's potential. As they grow, their features are getting better and more reliable and we look forward to having it perfected soon! Overall, a great system that does everything we need for security, while also looking great as well! Highly recommend.
Pros
it's attractive, and easy to use and has the functionality we require.
Cons
There are a lot of bugs to work out, but I can see the effort and we are happy overall.
Response from SwipedOn
Replied December 2016
Hi Sara, Thank you for your support! We're working hard to build out all the features we have planned, and it's great to have you with us. Cheers, Megan
