SwipedOn Software

Pros

Easy to setup and install, customer support superb throughout process. The system cost effective for our organisation.

Cons

So far there are no cons to the system, if there were then I would raise an issue with the 24 hour support provided.

A trendy reception desk and less waiting time. Also less manual intervention of the receptionnist with the SMS & Mail notification.

Pros

User notifications (mail & SMS), the dashboard to manage several sites, beautiful design & user interface. Nice possibilities to customize the layout of the app on ipad. Customer Service really solution oriented.

Cons

No AD synchronisation yet.
No possibility to sort the employees by family names.

We were able to clean up our reception area by upgrading to this app, and now all our visitors are able to wear a badge that does not require any extra effort on our side. Additionally, we do not have to keep any unnecessary paperwork because we print our visitor agreement when we want and not have to keep on the physical copies as we did before.

Pros

We love the functionality of the app it has a screen saver that allows us to showcase what we do,and it is user friendly so we have not has one visitor that could not use the app by themselves.

Cons

There are a couple large cons for us when it comes to the app. We do not like that even though you "save" the visitor they still have to resign the visitor agreement each time. Also we do not like that you cannot reprint a picture if for some reason there is an error with the printer.

It helped us meet our legal safeguarding and vistor management requirements.

Pros

It looks good and very professional. Very easy to customize the software to the corporate look of the organization. Support is very good if there are any problems or questions and are very proactive. They are also proactive in regards to EU GDPR, which is good for a company based in New Zealand. It show that they value EU customers. I would say that the product is good value at a decent price point. Vistors comment at how easy the system is to use and how good it looks. Employees find it easy to sign in and out of the office as required.

Cons

I really don't have any issues with the software, so would find it hard to have any faults. The only thing I would say is that with us being a school, we prefer not to use full names for our staff on the system. So a little bit more customization on the employee fields and the order in which they appear would be handy, but again this is not a major problem. Please remember that in order to use the software you will need a spare iPad and some form of secure enclosure.

Provide good first impression to visitor

Pros

Process is quick, when visitor finish input data, label/badge printed out immediately. Bigger font provide more convenience looks elder visitor.

Cons

We didn't find any constraints during uses this apps. No more I can say.

Pros

The best part about this software is the simple user interface in the web-based dashboard. I have used many different applications for this specific purpose and SwipedOn was by far the easiest to get up and running. I would spend hours trying to get the other software offerings set up and looking just how I like it. I was up and running with SwipedOn in 15 minutes. I also feel like the overall look of the application on our iPad looks more professional than any other software offering I have tried. The layout, look, and feel, of the visitor interface is simple, clean, and stylish. I don't ever have to help or explain how to use the application to visitors, it just that easy to use.

Cons

I have not come up on anything that I don't like yet. I haven't had SwipedOn in use very long but I have been using applications like this offered by other companies and it is by far the best one that meets our current needs and price point.

Pros

The software is user friendly and intuitive. The software allows us to customize the visitor process to our needs.

Cons

When visitors leave the facility and have to come back there is not option to not print another visitor badge.

Easier to track employee movements for fire registers, and also notifies individuals of visitor arrival by e-mail.

Pros

Functions are streamlined and easy to use, with a highly responsive web UI for administration, and a configurable and customisable UI for the sign-in accounts. Any queries that I have had were swiftly resolved by the very friendly support team.

Cons

Difficult to quote any cons about the software. The only thing that springs to mind is possibly extending the app so that the fire register is accessible from phones in the event that the iPad cannot be retrieved.

Removed our manual methods and smartened up our reception. Easy and quick to use.

Pros

Easy to use. Looks good. Intuitive. Multi site availability. Competitive price. Good, quick support network.

Cons

The visitor badge label printing is hit and miss. Ipad only. If devoloped for any Android tablet this could be resolved as they are for flexible in terms of allowing wired connectivity.

Pros

The SwipedOn app is fantastic for visitor management in any size environment. It is expandable* for multiple sites and is super easy to use and management.

Cons

My slight disappoint is that this application does not have any type of AD integration for easy user management. Therefore we are expected to export our active staff list every month to ensure that the employee list is up to date.

Going paperless, information we need is found in the website. Easy visitor tracking and record keeping.

Pros

The paperless route is definitely better to work with, on line help instantly, great problem solving skills when there is a problem, however some problems have been on our end with network.

Cons

It is software, so internet connection at all times is a must for it to work consistently and correctly

Easy way to keep track of visitors. Health & Safety is definitely made easy this way. Also that fact that you can print out the reports.

Pros

Simple and easy to use. No paper required when signing in. Click of a button. It has an option to remember the visitors.

Cons

Honestly, don't have much to comment on here. No real issues. Sorry, nothing to add here.

Good way to keep track of staff and hours they work.

Pros

We run weekly reports to check the technicians hours and keep track of the hours they are working on the project.

Cons

You can only log in on one Swipedon app. Would be good if you could use for multiple sites. That is the only issue I have had with this app.

Removal of paper based sign in register, visitor confidentiality - no one can browse the sign in register.
Easy visibility of building occupants for Health and Safety purposes.

Pros

Ease of configuration, ability to personalise background, visitor functionality and notifications.

We have found the software very easy to use with visitors requiring little prompting to navigate signing in. Web desktop very clear and informative. Visitor arrival notification to staff is quick.

We have found the software to be extremely stable and reliable.

Cons

We require a dedicated staff sign in at an entrance away from reception and there is no ability to have a staff only sign in. The support staff have advised that they will inform us if this becomes an option in future versions.

Pros

I liked the ability to add multiple custom fields and move them around, as well as the ability to customize the background and logo.

Cons

The inability to store a local CSV of the visitor logs or quickly download visitor logs, downloading a simple CSV of log files shouldn't have a 24 hour waiting period.

Pros

The ease of signing in, being able to sign the non-disclosure, and having a badge printed. Being able to customize the layout is also a plus! It a really good software to have at a corporate office!

Cons

The printed does not always connect to the tablet as it should but i believe that is due to the WiFi connect we use. Other than that it usually works as it should!

Pros

Easy to use.

Cons

We would like one feature you currently do not have. Right now we only have one NDA option for visitors, we would like to have a different NDA for contractors. Visitors and contractors are two groups we have set up.

Pros

Looks nice and modern

Cons

Expensive for what it is. Also the new version requests user info that should not be required. Why does a sign in app need email addresses of all employees? This was not required in the previous version.

Quick and easy, visually more appealing then a visitor book. Allows for 3 uses all in one managed place.

Pros

It looks good when signing in visitors and allows us to kill 3 birds with one stone by having the system for communication of our confidentiality agreement, communication of our site rule and compliance and also can be used during evacuation during roll calls.

Cons

Sometimes the system goes down but i think this is main due to us losing wi-fi connection internally or is linked to the fact we have an old generation iPad which to be fair to SwipedOn have recommended we upgrade to Air2 or better.

We eliminated our "guest book" and can now notify employees automatically that they have a visitor.

Pros

The system is so easy to setup and maintain we don't have to worry about it. The app itself looks great and we've gotten lots of positive feedback from guests who use it when visiting our offices.

Cons

We've had some difficulties, especially after updates getting the printer to print the temporary IDs. Support worked with us on them and we eventually got them resolved but it was challenging for a few days.