SwipedOn is allowing us to remove the paper based sign in/out books from reception desks, enhanced our security through visitor photos and ID labels, and removed pressure from reception. Any questions we have had have been responded to straight away by the support team at SwipedOn, overall they have been a pleasure to deal with. I would highly recommend this solution to any company wishing to improve their visitor experience.

SwipedOn is simple to put into production at your organization yet is immediately effective in improving the experience your visitors receive. Spend a little bit of time branding your installation to your company and you have the ideal visitor and employee management system.

The only drawback is currently you have to manually add new employees to the software, however this is on the drawing board to remedy so is not that big a deal.

We wanted to get rid of our paper sign in book and replace it with a simple digital experience. SwipedOn provided great assistance getting it all set up, and also answering our initial questions when comparing solutions.

Good customer service to help you set it up initially. After that, it basically runs itself. Before we selected SwipedOn, we looked at several different sign in apps. SwipedOn was the clear winner for us: - Simplicity - All the features we need, none that we don't need - Inexpensive - Intuitive for users - All you need is the name of the person you are visiting, very easy - web interface available for admins to see the past history of all the sign ins (including names, phone numbers, email addresses, etc. - very useful for marketing follow up). 1. Tap "Sign In" 2. Tap person you are going to visit 3. Read through the health & safety and other wording (customisable message specific to the company). 4. Sign on the ipad that you agree. 5. Ipad will take your picture and send an email to the person you are visiting to notify them of your arrival. 6. A name tag automatically prints out from a small Brother label printer next to the ipad. 7. Done!

SwipedOn is only for companies that want a "no frills" experience. If you require thousands of features, look elsewhere (for instance, there is no integration with Active Directory). Currently only works on an ipad. However, this is not a big deal. We bought an ipad lock stand to keep the ipad secure. We also can lock down the ipad into Guided Access Mode. This prevents visitors from accessing anything besides SwipedOn on the ipad.

Not a fan. It seems there are constant "updates" but I don't see a difference. And it seems I have constantly put in a different code because it will kick me out. This makes it very inconvenient for other when I am not in the office. We will continue to use it because it is better than keeping track of guest on paper.

Text messages, ease of use on the website, customer support is typically good.

There are are few things that we don't like about the app and it might be due to the needs of our company rather than the functionality of the app. In my opinion this software is really geared towards companies that will use the Employee function more so than the visitor function. With the size of our company, it just is not feasible to use the Employee Sign-In function. The Roaming feature makes sense but if someone Roams to another location, they then are traveling back to their Home location, it's unknown via the App if they are still in that remote location or not. This is a big flaw and makes the function useless for our company. For evacuation function to be more effective, there needs to be an iphone app available. For large manufacturing plants to have several kiosks at different entrances (which our company does at several locations), during an evacuation there is no way of actually utilizing the Evacuation option between different safety zone's managers. The only solution to that right now is to give each safety zone manager an iPad in order to hit the Safe button on each visitor/employee (if using the employee sign-in). We need an option for printing visitor tags. It doesn't make sense to have tags print if the visitor doesn't need one. (Ex. When they go to lunch and then come back). We have this a lot at several locations which adds up when it comes to buying rolls of labels on top of the text message costs.

Dear Reader(s): I was tasked to deploy a visitor management system for a medium sized company. I sampled many different products and decided that SwipedOn was the best product for our needs. I needed a specific set of options, so I went with the Enterprise edition and made contact with the SwipedOn team. From start to finish and beyond, SwipedOn's support team has been on top of everything! Pros: The install and activation process went very smooth without any issues. They take care of everything behind the scenes. I was given the opportunity to use the software and have access to the dashboard (remote administrator tool) before actually deploying the product. This was amazing! I love the dashboard. So many great features and allows me to control what is being presented. New feature are always in development: Not quite a Cons list There were a couple tasks that I was trying to accomplish, i.e., keeping track of visitors that haven't signed out. I contacted my support person and asked about this feature. I got a reply the next morning, informing me of a new feature (at the time of the e-mail, it would be deployed in 3 days) to automatically sign-out visitors at the end of the day. Perfect. I wanted to create a set of options to separate contractors from visitors, so I simply asked my support team the best approach to this. They informed me that I can create a category that the visitor can select, instead of creating two separate lists when most of the information would be the same any ways. Great! Additional words regarding SwipedOn's support team: Much like anything in life, communication is key to understand the needs of others for the betterment of everyone. If you have a question, comment, concern or an idea, I recommend reaching out to SwipedOn and simply communicate with them. They are very professional and helpful. You can tell they really want to help their customers and make their great product as best as it can be. Sincerely, A grateful IT professional TL;DR - Medium sized manufacturing company uses sleek user friendly technology to sign in/out visitors and contractors. you can even setup a wireless printer and allow the program to access the camera to print out badges! Super cool. If you experience a drawback, please take the time to contact hello@swipedon.com to communicate with them. They are very professional and helpful.

easier to manage and gives a wow factor to visitors.

We wanted to move away from the old style pen and paper in our organization, the system is easy to setup and easy to use, the system is very customisable. having the ability to pre-register visitors is really helpful. SwipedOn support team are really friendly and easy to talk / live chat with, always happy to help and generally resolve most issues within the initial conversation. Generally the system has had a lot of positive feedback from our users and visitors within the group .

software updates can be quite frequent, but they generally fix most bugs quite quickly after iOS updates. We have a lot of agile users who move from site to site, being able to add their email address to each account would be a great help, there is a workaround but means using a fictitious email and adding the main email as a cc'd address. future developments would be good for adding a department in the user field which could enable a quicker roll call for evacuation mode, it is quite slow running through a site with 100 users, but no slower than the traditional paper based sheets. not sure if it would ever happen, but having the ability to use an android device for the system would be a good option, given the costs of iPads compared to Samsung devices.

As a company we are really happy with Swiped On has mentioned above it is easy to use. Great for ensuring who is the building at any given time. You also have the knowledge that if there are any issues you can call/ e-mail someone at Swiped On and your query is dealt with quickly.

We like the fact that the software is easy to use. Employees and visitors can sign in and out using an ipad. This can be easily checked to see who is in the building from my computer. In the event of a fire, the ipad can be easily disconnected from the stand and used as a role call to ensure that everyone is safely out of the building.

In the 2 years that I personally have been using this system I have not encountered any issues

SwipedOn is a slick piece of software that gives a great first impression to visitors to our Head Office. We are a not-for-profit organisation so we need to spend our money wisely. SwipedOn enables us to do this without having to compromise on quality.

The ability to do away with all the paperwork required when welcoming a visitor on site.

The initial cost of buying an iPad and stand.

Easier to track employee movements for fire registers, and also notifies individuals of visitor arrival by e-mail.

Functions are streamlined and easy to use, with a highly responsive web UI for administration, and a configurable and customisable UI for the sign-in accounts. Any queries that I have had were swiftly resolved by the very friendly support team.

Difficult to quote any cons about the software. The only thing that springs to mind is possibly extending the app so that the fire register is accessible from phones in the event that the iPad cannot be retrieved.

Non disclosures tracked - log of visitors- notification of visitors and photo toi!

Great and easy to use. Keeps all our Non-disclosures in one place - we just download and save to an electronic file! Notifications when people come to see an individual are great both email and SMS!

Wish we could check in employees in bulk

As building admin staff we no longer need to great every visitor. Those who are here to see someone from another office are able to wait for them to come down, hence reducing the admin time for us.

The automation! Enabling staff to receive both text and email notifications when a visitor arrives ensures you can promptly great them, whether you are at your computer or up making a coffee. Works well for a reception with numerous different businesses within! Oh, also going paperless is a massive plus.

No note to say what to do next, after signing in. Would be good to have a pop up message stating "please take a seat and [insert persons name] will be with you shortly. I'm sure you can add this feature however, we are yet to.

I like the updates we get in particular when we have an important National campaign eg: Maori Language Week. Received some useful tips on changing our screensaver to acknowledge Te Wiki o Te Reo Maori. Great initiative! [SENSITIVE CONTENT], our Technical Specialist Support is great and super fast at responding to any questions we have.

All our staff have the app downloaded on our mobile phones so during covid it makes it easy to use the app to swipe in and out. It is just a very easy and user-friendly app to use.

We only use SwipedOn for signing in and out so I can't really comment further on the other functions that it offers. What we do use in the application currently meets our business needs.

After reviewing and trialing several bigger 'named' apps we found that they offered far more options than we actually needed and all were set up with pricing options that would of seen us having to pay for items that would not be utilised.

This software has an easy to use format, easy implementation and faultless back up support when and if required. Although the core team are in New Zealand, the response times on queries are better than most companies that are in the same postcode as us. Is saying this, we have had very little issues that pertain to the software as mostly it has been our own internal operator issues. The costs per month are reasonably priced and relevant to our business. There have been no hidden costs, loop holes or add ons required. The development team are open to suggestions and are keen to keep the product evolving to ensure it delivers in line with our daily work requirements. It feels almost like it has been tailored specifically for us.

We have not yet come across any negative items for this software since installation in December 2015.

This product is super easy to use, very user friendly. The majority of our visitors who come to see us love this product and have asked where they can get this to implement at their offices. I would recommend this product for sure.

Easy to add employees, delete employees as well as as preregister guests coming in for meetings or a visit minutes, hours or months in advance.

Nothing at the moment. Improvements are being made on an ongoing basis, therefore they seem to have things figured out before an major issue arise.

Ben Scott has been super helpful!! When I am stuck or need a better understanding of anything he responds fast and has clear instructions. Thanks Ben!

all sights can be managed from each location. Super fast to set up new locations, input new employees etc... basically really easy to set everything up really fast! We are going through a rapid growth period opening lots of new sights, so it is perfect being able to just login and add. Also took 3 minutes for me to teach the Community Coordinator in ChCh how to use the dashboard also...great!

Ben has let me know that there is heaps being worked on to improve the app which is great! - separate photos for each sight - the search feature when signing into see someone more obvious -our sign in agreements length means that once people have signed they need to scroll down a little to see the sign in button, is easy! but for some reason lots of people walk away and leave it on that screen ...making the sign in button even more obvious would be great. -is it possible to tap into gmail/email sound settings.. so that when a swipedon notification comes through, people here a specific sound notification? (just an idea, am a big fan of start ups) -people ask for a pen to do the agreement signing..maybe a reminder to use your finger to sign?

Wanted photos of who is entering the building and wanted a timeline established. Wanted to take off pressure from the receptionist to find the employee being visited. Wanted to present a more high-tech appearance in the lobby to clients. Wanted to have an emergency evacuation list.

Ease of setup is great. Setting up printer and iPads was very easy. Entering new employees is easy. It's not complicated (a rare feat sometimes) to use and is structured very well. The ability to upload employee information was very helpful. Very intuitive- one of the best written and best working apps I've ever seen. It's solid. I tested about 12 of these systems, and this is by far the best out there for the money.

The dashboard can be a little confusing. Maybe move the Status of Signed In to a top level tab, so you only have to click once to see who's Signed In. Maybe add ability to blur the background on the photo capture. Better integration with Active Directory might be helpful for larger organizations.

The ability to easily locate where staff are at, what time they will be returning and the ability to manage visitors including evacuation lists

Simplicity to use, Great Customer Support, A team willing to make changes to suit the end user and take on all feedback i have given

The only issues i had originally were the lack of data stored but by talking with SwipedOn staff they have made vast improvements and this no longer is an issue

We regularly have visitors ask about SwipedOn and where they can get it, it definitely portrays a positive image to visitors, especially those visiting for the first time. It is very user friendly. It allows our receptionist to easily pre-register visitors or they can sign-in when they arrive. Having a mandatory visitor procedures that they need to read and sign is helpful for ensuring they are complying with our safety rules.

It would be nice to be able to record the serial number of a security prox card given to contractors and technicians when they come in to service our equipment.

We have a variety of visitors and they all comment on how easy it is to use compared to other systems they have experienced. Our visitors also love the feature where you show your name label to the camera to logout.

Easy to install Regular updates Visitors find it easy to use

Swiped on is a good system for tracking staff and visitors at site, it is easy to use and set up. Training new staff on the system use is fast and fuss free.

Swiped on is easy to use and set up, adding new employees is a breeze.

If you have multiple sites and mobile staff, it is hard to transfer someone from one site to another.

As above- not needing to have someone sitting at reception has meant we have gained efficiencies through having the system. Any issues or questions are quickly and easily resolved by the SwipedOn team.

It's small and unobtrusive, easy to set up and requires limited administration. Has reduced the labour required to cover the reception desk and gives instant notifications when people arrive.

None that I can think of - the product delivers everything we need it to

Easy to use by visitors. Easy to configure and to setup employees and custom fields. I like how we can easily configure our company logo on the iPad and also on the printout badges.

The Web Dashboard could be improved. For example, the timeline shows 2 entries for each visitors (in and out). Couldn't this be on 1 row only that would show the current status of the visitor. Otherwise, this makes a dashboard that fills up quickly. It would be usefull also to allow the Dashboard the possibility to display active entries for the current workday only. There is way too much old entries showing up. Maybe a switch like: Today / Week / All

Easy to use and great customer service if you need help

The only thing that would be good is if you did not have to enter company name when signing in as we have quite a few individual clients

The UI was easy to navigate and straightforward when it came to set up everything.

Lacking some more advanced functions like using 1 account to manage cross continental offices