All SwipedOn Reviews

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Ashley

51 - 200 employees

Used unspecified

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed November 2023

SwipedOn The Right Tool For The Job.

Alan

Verified reviewer

Mining & Metals, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2019

Great return for so little effort to put in!

SwipedOn is allowing us to remove the paper based sign in/out books from reception desks, enhanced our security through visitor photos and ID labels, and removed pressure from reception. Any questions we have had have been responded to straight away by the support team at SwipedOn, overall they have been a pleasure to deal with. I would highly recommend this solution to any company wishing to improve their visitor experience.

PROS

SwipedOn is simple to put into production at your organization yet is immediately effective in improving the experience your visitors receive. Spend a little bit of time branding your installation to your company and you have the ideal visitor and employee management system.

CONS

The only drawback is currently you have to manually add new employees to the software, however this is on the drawing board to remedy so is not that big a deal.

Vendor Response

Hi Alan, Thanks for your wonderful review, it's so good to hear how SwipedOn is improving your visitors' experience. And it's great to hear you've already been in contact with our support team about future enhancements we're working on around adding new employees! Feel free to reach out anytime via live chat if you need anything at all. :) Thanks! Lou

Replied May 2019

Daniel

Furniture, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2018

Quick to Set up, Quick to sign in

We wanted to get rid of our paper sign in book and replace it with a simple digital experience. SwipedOn provided great assistance getting it all set up, and also answering our initial questions when comparing solutions.

PROS

Good customer service to help you set it up initially. After that, it basically runs itself. Before we selected SwipedOn, we looked at several different sign in apps. SwipedOn was the clear winner for us: - Simplicity - All the features we need, none that we don't need - Inexpensive - Intuitive for users - All you need is the name of the person you are visiting, very easy - web interface available for admins to see the past history of all the sign ins (including names, phone numbers, email addresses, etc. - very useful for marketing follow up). 1. Tap "Sign In" 2. Tap person you are going to visit 3. Read through the health & safety and other wording (customisable message specific to the company). 4. Sign on the ipad that you agree. 5. Ipad will take your picture and send an email to the person you are visiting to notify them of your arrival. 6. A name tag automatically prints out from a small Brother label printer next to the ipad. 7. Done!

CONS

SwipedOn is only for companies that want a "no frills" experience. If you require thousands of features, look elsewhere (for instance, there is no integration with Active Directory). Currently only works on an ipad. However, this is not a big deal. We bought an ipad lock stand to keep the ipad secure. We also can lock down the ipad into Guided Access Mode. This prevents visitors from accessing anything besides SwipedOn on the ipad.

Catie

Used free trial

Review Source: Capterra

OVERALL RATING:

2

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

2

Reviewed December 2016

2016 Review

Not a fan. It seems there are constant "updates" but I don't see a difference. And it seems I have constantly put in a different code because it will kick me out. This makes it very inconvenient for other when I am not in the office. We will continue to use it because it is better than keeping track of guest on paper.

Vendor Response

Hi Catie, thanks for letting us know your thoughts. Yes, we are always updating our system and will continue to do so to improve performance, functionality and features. I'm sorry you have had a bad experience - I'd certainly love to speak to you and see how we can turn this around. I'll come back to you in a separate email. I'm sure we can rectify this as we have lots of very satisfied customers! Thanks, Ben

Replied December 2016

dan

Food & Beverages, 501-1,000 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2019

Good customer support, potentially great software

PROS

Text messages, ease of use on the website, customer support is typically good.

CONS

There are are few things that we don't like about the app and it might be due to the needs of our company rather than the functionality of the app. In my opinion this software is really geared towards companies that will use the Employee function more so than the visitor function. With the size of our company, it just is not feasible to use the Employee Sign-In function. The Roaming feature makes sense but if someone Roams to another location, they then are traveling back to their Home location, it's unknown via the App if they are still in that remote location or not. This is a big flaw and makes the function useless for our company. For evacuation function to be more effective, there needs to be an iphone app available. For large manufacturing plants to have several kiosks at different entrances (which our company does at several locations), during an evacuation there is no way of actually utilizing the Evacuation option between different safety zone's managers. The only solution to that right now is to give each safety zone manager an iPad in order to hit the Safe button on each visitor/employee (if using the employee sign-in). We need an option for printing visitor tags. It doesn't make sense to have tags print if the visitor doesn't need one. (Ex. When they go to lunch and then come back). We have this a lot at several locations which adds up when it comes to buying rolls of labels on top of the text message costs.

Vendor Response

Hi Dan, Thanks so much for your review and feedback. Pleased to hear you have experienced our great customer support. We certainly have plans to improve employee roaming and our evacuation function with a phone app. A member from our Product team will be reaching out to you to discuss this in more detail. Thanks again!

Replied April 2019

GRW

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

Reviewed April 2016

Great functionality, extremely user friendly and a great support team.

Dear Reader(s): I was tasked to deploy a visitor management system for a medium sized company. I sampled many different products and decided that SwipedOn was the best product for our needs. I needed a specific set of options, so I went with the Enterprise edition and made contact with the SwipedOn team. From start to finish and beyond, SwipedOn's support team has been on top of everything! Pros: The install and activation process went very smooth without any issues. They take care of everything behind the scenes. I was given the opportunity to use the software and have access to the dashboard (remote administrator tool) before actually deploying the product. This was amazing! I love the dashboard. So many great features and allows me to control what is being presented. New feature are always in development: Not quite a Cons list There were a couple tasks that I was trying to accomplish, i.e., keeping track of visitors that haven't signed out. I contacted my support person and asked about this feature. I got a reply the next morning, informing me of a new feature (at the time of the e-mail, it would be deployed in 3 days) to automatically sign-out visitors at the end of the day. Perfect. I wanted to create a set of options to separate contractors from visitors, so I simply asked my support team the best approach to this. They informed me that I can create a category that the visitor can select, instead of creating two separate lists when most of the information would be the same any ways. Great! Additional words regarding SwipedOn's support team: Much like anything in life, communication is key to understand the needs of others for the betterment of everyone. If you have a question, comment, concern or an idea, I recommend reaching out to SwipedOn and simply communicate with them. They are very professional and helpful. You can tell they really want to help their customers and make their great product as best as it can be. Sincerely, A grateful IT professional TL;DR - Medium sized manufacturing company uses sleek user friendly technology to sign in/out visitors and contractors. you can even setup a wireless printer and allow the program to access the camera to print out badges! Super cool. If you experience a drawback, please take the time to contact hello@swipedon.com to communicate with them. They are very professional and helpful.

Vendor Response

Awesome, thanks so much for your positive words. Glad to count GRW amongst our ever-growing client list. Our New Zealand based support team were certainly stoked to read your comments!

Replied April 2016

Joe

Architecture & Planning, 10,000+ employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2018

Moving away from old style pen and paper to make the employee and visitor experience better.

easier to manage and gives a wow factor to visitors.

PROS

We wanted to move away from the old style pen and paper in our organization, the system is easy to setup and easy to use, the system is very customisable. having the ability to pre-register visitors is really helpful. SwipedOn support team are really friendly and easy to talk / live chat with, always happy to help and generally resolve most issues within the initial conversation. Generally the system has had a lot of positive feedback from our users and visitors within the group .

CONS

software updates can be quite frequent, but they generally fix most bugs quite quickly after iOS updates. We have a lot of agile users who move from site to site, being able to add their email address to each account would be a great help, there is a workaround but means using a fictitious email and adding the main email as a cc'd address. future developments would be good for adding a department in the user field which could enable a quicker roll call for evacuation mode, it is quite slow running through a site with 100 users, but no slower than the traditional paper based sheets. not sure if it would ever happen, but having the ability to use an android device for the system would be a good option, given the costs of iPads compared to Samsung devices.

Kathleen

Mechanical or Industrial Engineering, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2020

Signing in with Swiped On

As a company we are really happy with Swiped On has mentioned above it is easy to use. Great for ensuring who is the building at any given time. You also have the knowledge that if there are any issues you can call/ e-mail someone at Swiped On and your query is dealt with quickly.

PROS

We like the fact that the software is easy to use. Employees and visitors can sign in and out using an ipad. This can be easily checked to see who is in the building from my computer. In the event of a fire, the ipad can be easily disconnected from the stand and used as a role call to ensure that everyone is safely out of the building.

CONS

In the 2 years that I personally have been using this system I have not encountered any issues

Reason for choosing SwipedOn

I'm not sure swiped on was already being used by the company when i joined

Vendor Response

Hi Kathleen, It sounds like you are making great use of SwipedOn and the roll call feature for evacuations is beneficial. It's also pleasing to hear that SwipedOn is still your preferred visitor management system of choice after 2 years! Feel free to reach out anytime via live chat. :) Amy & Team SwipedOn

Replied August 2020

Charlotte

Non-Profit Organization Management, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2019

SwipedOn is great

SwipedOn is a slick piece of software that gives a great first impression to visitors to our Head Office. We are a not-for-profit organisation so we need to spend our money wisely. SwipedOn enables us to do this without having to compromise on quality.

PROS

The ability to do away with all the paperwork required when welcoming a visitor on site.

CONS

The initial cost of buying an iPad and stand.

Reasons for switching to SwipedOn

Due to Health & Safety Laws we are required to sign all visitors and run them through our Health & Safety regulations before they are allowed on site. SwipeOn enables us to do this in a simple, time effective manner without all the paperwork that came with our bulky sign in book. When we compared the cost of implememnting SwipedOn vs. the sign in book system SwipedOn began saving us money in less than a year.

Vendor Response

Hi Charlotte, Thanks for your awesome review. It's lovely to hear you're enjoying SwipedOn and a paperwork-free process (yay!). As always, if you need anything please feel free to reach out via live chat anytime. :) Thanks, Lou & Team SwipedOn

Replied August 2019

Anonymous

51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2018

Easy to use and configurable, great customer service if you do get stuck

Easier to track employee movements for fire registers, and also notifies individuals of visitor arrival by e-mail.

PROS

Functions are streamlined and easy to use, with a highly responsive web UI for administration, and a configurable and customisable UI for the sign-in accounts. Any queries that I have had were swiftly resolved by the very friendly support team.

CONS

Difficult to quote any cons about the software. The only thing that springs to mind is possibly extending the app so that the fire register is accessible from phones in the event that the iPad cannot be retrieved.

Vendor Response

Thank you so much for the great review. We do pride ourselves in our customer support :) Also, thanks for your feedback around mobile functionality - I will pass this on to our product team. Cheers, Amy

Replied June 2018

Anonymous

51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2018

Captures info we need!

Non disclosures tracked - log of visitors- notification of visitors and photo toi!

PROS

Great and easy to use. Keeps all our Non-disclosures in one place - we just download and save to an electronic file! Notifications when people come to see an individual are great both email and SMS!

CONS

Wish we could check in employees in bulk

Vendor Response

Thanks for the great feedback! The team are really pleased to see we're delivering directly on your requirements. Great suggestion with the bulk employee sign in. At the moment, we only have 'bulk sign out' for safety reasons. However, we're working on some exciting UI improvements in that area too - watch this space! Hadleigh, CEO

Replied September 2018

David

Non-Profit Organization Management, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed April 2019

Great Service / Product

PROS

The product contains a lot of features for the price you pay. I took on SwipedON in the early years of it's creation and have seen many developments adding more exciting features. Used also for fire evacuation tests with the feature of marking signed in staff/visitors as Safe. I've recently switched on the printer option for visitor printed badges and was effortless implemented. Only glitch was the paper ran out on the first day *doh*! I've recommended this product to a few of my contacts as cannot fault it.

CONS

It won't let me say none....I can't think of any cons.

Vendor Response

Hey David, Appreciate you taking the time to leave a review, along with your loyalty to SwipedOn over the years. Also pleased to see SwipedOn has proved to be such a great asset to South Liverpool Homes and your visitor management process. If you have any questions or feedback, you know where to find us :) Team SwipedOn

Replied May 2019

jared

Food Production, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2019

Amazing product especially for the price

because our company has multiple audits throughout the year and visitors daily, this helps us to track all visitors. During Audits, we have to show proof we know who is or who has been in the facility. rather than shuffling through Paper, we literally pull the information from the Cloud that show when someone entered, there forms required to be signed(which are loaded into the SwipeOn Software), and ha a photo of them. it makes it easy for us compared to the traditional way we would try and keep track.

PROS

the product is very easy to use for employees and for our visitors. it helps us keep a digital log of who is here and who has exited. I would recommended this product 1, for the functionality, and 2 because the price point is great compared to the other software I had been looking at a month prior to buying SwipedOn.

CONS

I haven't found anything so far that I would say is a con.

Reason for choosing SwipedOn

more bang for the buck and very easy to use. I first seen SwipeOn about a year ago when a company we work with called US Cold Storage was using it. I waited about 6 months to ask them how it was going be cause it had just been installed. the gentleman I talked to at the Fresno, Ca location said it was working awesome so I took that into heavy consideration when we purchased the SwipeOn services.

Vendor Response

Hi Jared, Thanks so much for the awesome review! We're stoked to hear how well you're getting on with SwipedOn and the benefits you're already experiencing using our visitor management solution. Feel free to reach out anytime via live chat. :) Thanks, Lou

Replied June 2019

Alison

Education Management, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2019

Efficient and Easy - win, win!

I love this system; it's easy to use, looks attractive and modern at the main desk and adheres to our safeguarding and H&S policies. Signing in is quick and easy and the ability to see at a glance who is in the building is a real asset.

PROS

It provides everything you need within an extremely busy office. The most important aspect of the signing in system is regards to safeguarding. We can see at a glance who is in our school; particularly useful when visitors are coming in to work with children. We can preregister visitors, which saves time at the busy reception desk. I particularly like the evacuation facility; taking the iPad outside and ticking off who I can see provides me with a very clear picture of who is out of the building - the photographs of visitors are invaluable in this instance.

CONS

I wish you could print off different evacuation lists - one for staff and one for visitors. This means that we could print off a staff list when everyone was in class. This means that if the alarm sounds, we only have to wait for a short list of visitors. We have quite a lot of staff and printing the whole list off takes a lot of time when the alarm is sounding and the fire warding is trying to get you out of the building.

Vendor Response

Hi Alison, Thanks for your feedback, we love to hear how our software is benefitting our customers and helping to streamline processes! If you need any further assistance with anything, feel free to jump onto live chat anytime and we'll be more than happy to help. :) Thanks, Team SwipedOn

Replied May 2019

Elvin

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

2

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed May 2018

Fit for purpose

PROS

Looks nice and modern

CONS

Expensive for what it is. Also the new version requests user info that should not be required. Why does a sign in app need email addresses of all employees? This was not required in the previous version.

Vendor Response

Hi Elvin, thank you so much for taking the time to review SwipedOn. We consider ourselves one of the most value for money systems on the market. We use employee email addresses as this is a fundamental part of any visitor management system - notifying your staff when the visitor has arrived via email. We also use email as the unique identifier for the employees in the database - hence another reason we need it. We do appreciate the feedback and we will certainly be look for ways we can improve the system! Thank you so much.

Replied June 2018

Simon

Mechanical or Industrial Engineering, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2018

Perfect move from manual visitor book to a GDPR compliant tablet system.

Due to GDPR and health & safety we need to move away from out old visitor book. Our old book used to have to be locked away each night to protect the data inside but be available during the day. After testing several solution I found SwipedOn to be the best overall for our requirements. No more having to hide the book, we now have GDPR compliance visitor records with SwipedOn. Since installing SwipedOn every visitor has comments on how professional it is and have all asked about it.

PROS

Extremely easy to deploy, sign up, install app and your setup. Everything in the web management console makes sense and its clear to understand what each section is for. Very professional look, customisable backgrounds and much more. Pre book visitors, roll call, quick and easy sign in and out for visitors.

CONS

I would like to see it available on Android so a lower cost tablet could be used.

Vendor Response

Simon, thanks for taking a moment to review SwipedOn. We're pleased to hear how SwipedOn has provided you with a visitor management solution to aid your GDPR compliance. No more locking away that pesky paper visitor book to protect data ;) Enjoy! All the best, Team SwipedOn

Replied December 2018

Mariateresa

Food Production, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2020

Very easy and customer friendly interface

We can monitore visitors who are in the plant, have badges printed for each one and register their presence as well as have them signing our Privacy and General visitor’s rules.

PROS

In our company we use every day to make access to visitors and check who is in the plant at every moment

CONS

We would appreciate the monthly invoice arriving directly to our accountant email, with no need to go into the system for download every month.

Reason for choosing SwipedOn

Easy use and greatly professional and efficient customer service

Vendor Response

Thanks for your review Mariateresa, it's great to hear how SwipedOn has helped streamline the visitor check in process at your plant. Feel free to reach out anytime via live chat if you need anything at all. All the best, Amy & Team SwipedOn

Replied July 2020

Paula

Maritime, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2020

Money Well Spent

We have had a fabulous experience to date - no ongoing issues or outages etc. Very glad our company switched from paper to this management system.

PROS

Setting up this program was really easy - when I did encounter an issue the online support was immediately available. This has freed up endless amounts of time signing in guests, not to mention the savings on paper. Being able to pre-register guests and save visitor details makes it very convenient for our regular guests.

CONS

The only issue I can identify is where visitors 'sign in'. We seem to have a lot of guests that miss this section and are wondering what the next step is. Not a big deal, but that's the only negative I can think of.

Vendor Response

Hi Paula, Thank you for your review. It's so good to hear how SwipedOn has saved you time and money! And pleased to hear you have experienced our great customer support. Feel free to reach out via live chat anytime should you need any future assistance. We're always happy to help. :) Thanks again! Amy

Replied August 2020

Philip

Food & Beverages, 5,001-10,000 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2019

Easy to use visitor management software

Have been using Swipedon now for 20 months and due to it's success have rolled out to some other sites. Use the platform on unmanned reception desks where it is largely used for visitors/contractors as well as office based employees. The fire/roll call function is excellent and makes the roll calls much more efficient. When ever encountered issues have had very swift response and resolution from the support function.

PROS

Simple to use for end user, yet offers good level of functionality.

CONS

No Android option as yet - would roll out to more sites if this was available as would reduce hardware costs considerably.

Vendor Response

Hi Philip, Thanks for your great review! It's good to hear you're getting on well with SwipedOn and the roll call feature for evacuations is beneficial. Feel free to reach out via live chat anytime should you need any future assistance. We're always happy to help. :) Thanks again! Lou

Replied June 2019

Tim

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2018

I have implemented the SwipedOn platform in 2 different companies, both with a positive experience.

PROS

The 'administration' center is easy to use and I love the feature of being able to assign different roles to users so the system can be maintained by others (like pre-loading visitors). The front end via the iPad is slick and modern giving a good look and feel to the solution.

CONS

Printing was an issue but this has recently been overhauled and now that area is much better. The big thing it lacks is Active Directory syncronisation (at time of writing at least). So all staff members need to be loaded manually and this becomes a problem across multiple sites when staff members travel.

Jason

Maritime, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2017

Great software with clean, simple interface and great support. All for a reasonable price.

Great first impression, reliable and simple to use software. Highly likely to recommend.

PROS

Has certainly improved our reception area and added to our professional image. It does it's job well and we have had numerous comments and complements. Fast ID printing and instant SMS notifications take the workload off our front office staff to streamline visitor entry.

CONS

No real negatives. The few issues we have had were dealt with quickly via the live support team portal.

Vendor Response

Hi Jason, Great to hear from you and thanks for taking the time to write a review. We certainly strive to have amazing customer support! Cheers, Paul

Replied July 2017

Jorge

Plastics, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2021

Great way to manage your guest

I was first introduced to SwipedOn by my supervisor at the time, and he had seen it at another location he visited. I can tell now, by the way our customers and vendors are amazed when they visit, that we made the right choice.

PROS

It is a very sophisticated yet simple to use tool for guest and sign-in management, complete with badge printout, visitor policy agreement, and emergency roll call.

CONS

I do not like that their badge printer options are very limited. Last time I checked, there's only a handful of printer, and they're all by Brother printers.

Søren

Machinery, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2020

A reception system easy to use.

Eease of use, good price performance.

PROS

It took us literally under 3 hours to register us as users on Swiped-on website, register all +50 users, set up logo and our company selection of functionality (email and SMS notification, photo and name on visitor label and signing of security ) and link printing device to the tablet, and test the solution. I think that speaks for it self.

CONS

We have got everything what we required.

Vendor Response

So pleased to hear about your swift setup with SwipedOn, S?ren. It sounds like you're really enjoying using the system and we're glad to hear it. Feel free to reach out via live chat should you need anything at all. :) Thanks, Amy & Team SwipedOn

Replied July 2020

Paul

Information Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2022

Review of Swiped On

Never used this type of software previously. Am happy with this program.

PROS

Ease of use/efficient visitors find it very helpful

CONS

at times the program I use can be a little hard to follow or find. Example when wanting to find out how many visitors for a month have come in. At times it can be hard to locate how to filter

Vendor Response

Hi Paul - thanks so much for your review! I have passed on the confusion around filtering to our product team and we are working to improve the system analytics and reporting ����

Replied November 2022

Gwen

Education Management, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2018

SwipedOn

Support is good. System is customizable (we change the desk top pictures each month.

PROS

It is easy to set up on the back end. For example adding or deleting names.

CONS

We miss having the codes for each employee. It means anyone can sign anyone in and out

Vendor Response

Hi Gwen, Really appreciate you taking the time to post a review about the SwipedOn visitor management system. We are so glad that you are enjoying the software, along with our fantastic support. Making sure our customers are happy with their experience is a top priority for us! Kind regards, Amy

Replied September 2018

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