TAAP Visitor Book

RATING:

4.8

(13)

About TAAP Visitor Book

TAAP Visitor Book is a cloud-based software that allows charitable organizations and businesses in retail, automotive, oil and gas, field service, healthcare and construction industries to streamline check-in/out processes for visitors, employees and contractors. Users can sign-in via QR code scanning and receive access badges for quick identification. Receptionists can use the platform to add and access details of visitors including sign-in/out timings, name, contact information, vehicle registration number, and photo. It helps managers grant access permissions to specific users across multiple locations. Additionally, users can secure confidential information and maintain compliance with GDPR regulations. TAAP Visitor Book offers integration with various ca...

TAAP Visitor Book Pricing

TAAP Visitor Book is available across two pricing tiers, as outlined below: Plan A (1-20 locations): $69 per month Plan B (21+ locations): $162 per month

Starting price: 

$69.00 per month

Free trial: 

Not Available

Free version: 

Not Available

TAAP Visitor Book QR code scanning

TAAP Visitor Book Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

4.5

Most Helpful Reviews for TAAP Visitor Book

1 - 5 of 13 Reviews

Camilla

Real Estate, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2020

TAAP Visitor Book

Our overall experience has been very positive. The team and the software have been a pleasure to deal with. All of our users are finding the system very easy to use. The contactless element has solved a huge problem during the Covid Pandemic.

PROS

The Taap Visitor Book appealed to us as it was the first fully contactless system that we had come across. It is the only system we have found where you do not touch anything at all, this has been very reassuring during the Covid pandemic and has given our visitors confidence when visiting the building. The next factor was the ease of use. We meet many inexperienced visitors daily but even they can sign in using this system. The app does everything for you so you only have to shine your phone at the QR code and the rest is done. It is an excellent way of capturing data and have a transparent view of who is in the building at any one time. Lastly it has speeded up the process of admitting people into the building as they no longer have to wait at the reception desk for an available person to be signed in as everything is done automatically.

CONS

So far we have found nothing negative about the system and if we do come across any snags the efficient support team have them sorted out very quickly.

Reason for choosing TAAP Visitor Book

A far superior product and much easier to use than others. Very compatible with all of our other system but also not reliant on data from any of our other systems. Other solutions required links to our main contact database. Ease of implementation and use was a big factor in choosing. It is the easiest one we have found.

Vendor Response

Hi Camilla, Thank you so much for your kind review! We are very pleased that you and the visitors at Kinetic Centres Ltd are enjoying using Visitor Book. We hope you continue to benefit from the simple QR code sign in speeding up the process of admitting people into the building! It's great you found the set up and implementation a smooth process. All the best. The TAAP Team.

Replied July 2020

Natalie

Education Management, 501-1,000 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2020

Software that does what is is supposed to do

The TAAP Visitor Book software was easy to implement and set up. It was quickly adopted by staff who are responsible for managing and registering visitors and allows us to keep an accurate record of visitors to our site.

PROS

This software does one what it is supposed to do well without unnecessary features or complicated technical configuration. This means that the software is easy for non-technical people to use and manage and it takes care of itself. The customer interface is simple and easy and quick to use. There is enough customisation without overcomplicating the product.

CONS

This software works very well for individual users logging into the system using smartphones, but it is less easy to log manually log on on behalf of users who are unable to do so themselves.

Reason for choosing TAAP Visitor Book

We wanted to work with a UK-Based service so that we could have access to local support when needed. We did not want a service that would require visitors to share information with marketing companies and TAAP Visitor Book fit the bill.

Vendor Response

Hi Natalie, Thanks for taking the time for completing this review and leaving such a kind response! We are glad you're enjoying Visitor Book and finding it so easy to use and set up. We wanted to ensure Visitor Book had significant customisation for our users whilst not becoming complicated and your comments reflect this which is great news! We provide the dashboard for the organisation to log visits for those who do not have a smartphone however as you mention, this is less easy for the individual to do so. We will take these comments onboard to try to improve the product further in the future. We hope you continue to enjoy using Visitor Book in the future, with yourself and other users finding it quick and easy to adopt as well as being a great tool for managing and registering visitors on site. All the best. The TAAP Team.

Replied November 2020

Emma

Construction, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed September 2021

Straightforward

Simple and does what we need at the moment. Great customer service.

PROS

Easy to install and to straightforward to use.

CONS

Would like to see some improved functionality - GEO location for one!

Vendor Response

Thank you for response, we appreciate the feedback! We're very glad you have found the system easy to use and install. We also take any suggestions into consideration for later releases of TAAP Visitor Book! Thank you for the kind review. All the best. The TAAP Team.

Replied September 2021

Ryan

Information Technology and Services, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2020

MFG's Experience

PROS

Simple and quick to implement, all staff said it worked first time for them.

CONS

Would like an app that allowed us to simply sign in and out without having to scan the QR code for staff.

Vendor Response

Hi Ryan, Thank you for taking the time and leaving a kind review! We really appreciate it. We're happy that all staff found Visitor Book easy to use for the first time. Also, it's great to know you were set up quick and simply. Whilst this directly doesn't solve your problem of staff signing out without using a QR code, all visitors/staff can be signed out by selecting 'sign out' against their names when using the dashboard. However, we're always looking to improve Visitor Book so we'll take this on board and provide you with any updates in the future. Thanks again. All the best. The TAAP Team.

Replied November 2020

Janice

Health, Wellness and Fitness, 1,001-5,000 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2021

The Answer to yourpresent day sign in solution

the app is allowing us to maintain safety through its seamless, contactless sign in process. In the surrent climate this is an essential feature that provides reassurances to our visitors.

PROS

this software enable our clients to sign in with the need for kiosks, approaching the reception desk or risking contamination

CONS

I feel the software could be a bot more customisable but speaking with customers services always helped resolve any issues.

Vendor Response

Thank you for taking the time to complete a review, we're so happy you're seeing the benefits of using TAAP Visitor Book! We're glad your clients are experiencing a seamless, contactless sign in given the current climate and this is providing reassurance to those signing in. We're always listening to our clients and appreciate any feedback. Our customer service team are always looking to provide great service and resolve any issues so it's great to hear first hand! We hope you continue to enjoy using TAAP Visitor Book! All the best. The TAAP Team.

Replied September 2021