About TDS Visitor

TDS Visitor is an industry-leading, comprehensive visitor management solution that provides a unified view of all visitors across multiple locations. The system streamlines the visitor process, managing the full visitor lifecycle end-to-end.

When planning for and welcoming visitors to your site, TDS Visitor provides unrivaled functionality including pre-registration and self-service check-in, to notifying hosts of visitor arrivals and checking out. The visitor system ensures all appropriate health, safety and legal requirements are met and all visitors have been accounted for effectively.

The TDS Visitor solution also extensively integrates into existing workplace applications, making the solution easy-to-use, navigate and maintain company-wide. The s...


Read More

Supported Operating System(s):

Web browser (OS agnostic)

11 Reviews of TDS Visitor

Average User Ratings

Overall

4.91 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

Ratings Snapshot

5 stars

(10)

10

4 stars

(1)

1

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 11 results

December 2020

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2020

TDS Visitor Management System review

TDS Visitor leaves a great first impression on guests when they visit. We have found the software to be very reliable and would have no hesitation in recommending it to other companies.

Pros

Great for quickly inviting guests to our office directly from my email. Guests can pre-register for check-in using their phone. Really speeds up the process.

Cons

Very positive experience so far using the product.

January 2020

Micah from GoDaddy

Company Size: 5,001-10,000 employees

Industry: Information Technology and Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

January 2020

Best bang for the buck

This product has helped our business tremendously with regards to visitor management. Anytime we standup a new site, we can get them setup with visitor management in the time it takes to buy a new license and get the equipment shipped to us. Support is always ready to assist us in any way we need help. If we ever have issues (extremely rare) getting a response from support, we simply reach out to our designated account rep and that clears things up instantly. TDS is a company that wants to succeed, they have a great product, and they will do what it takes to gain a customer for life.

Pros

All backend is cloud based so as long as you have internet you have visitor management. No messing with DB setup. No multi-team collaboration to get stuck in. Order the gear, setup the equipment, and TDS does the rest. End users can be confident using this system after abut 15-20 minutes of hands on training.

Cons

There are certain features that are lacking and some reports that could be easier to deal with. Not that the reports available are bad. I am just one of those people that likes to pull a lot of data and not have to filter out what I want.

Reasons for Switching to TDS Visitor

License cost. Storage and reporting issues. And administering TDS vs Easylobby is like making mac-n-cheese vs making a five course meal...so much time saved with TDS I cant imagine how I got anything done over a year ago.

December 2020

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2020

TDS Visitor Management review

Very positive overall experience so far. I would recommend this system to any office that hosts visitors.

Pros

- Very user-friendly software - Helps with Compliance - Helps to improve security - Helps with covid-19 contact tracing

Cons

There is nothing to really dislike about this product

December 2020

Anonymous

Verified Reviewer

Company Size: 10,000+ employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2020

The perfect VMS, highly recommend

Overall experience has been very positive. TDS Visitor is simple to use and does the job really well!

Pros

The TDS Visitor software is user-friendly and works well. I use it mostly to invite guests using the Outlook email integration.

Cons

Not much to dislike about this software; it does what it is designed to do, and does it very well.

Response from TDS

Replied December 2020

thanks for taking the time to leave a review!

November 2019

Meaghan from Ernst & Young

Company Size: 10,000+ employees

Industry: Accounting

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2019

Review of TDS Visitor

So far we have had a great experience using TDS Visitor. The onboarding process was very straightforward and customer support has been excellent overall. I would recommend TDS other companies looking to put an emphasis on digital.

Pros

Overall a positive experience in our first 9 months using TDS Visitor. The check-in kiosks are really user-friendly and has made managing guests much easier than ever.

Cons

We have had no real problems using TDS Visitor to date