About The Receptionist for iPad

The Receptionist for iPad is a cloud-based visitor management solution that serves businesses of all sizes across all industries. The primary features of The Receptionist are visitor logs, visitor badges, visitor notifications (via SMS, email, Slack, and Microsoft Teams) and two-way communication with visitors.

The Receptionist offers legal agreement signing, delivery management, visitor photo capture, and the ability to create personalized workflows for your various visitor types. The solution offers hardware features like iPad, floor or desk stand, enclosure, mounting hardware, and badge printers. These can be bundled with the solution depending on the plan purchased. It also complies with industry standards ITAR, C-TPAT, FSMA, and PCI.

Users can also...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 10

248 Reviews of The Receptionist for iPad

Average User Ratings

Overall

4.78 / 5 stars

Ease-of-use

5.0

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(198)

198

4 stars

(46)

46

3 stars

(5)

5

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 248 results

October 2018

User Profile Picture

Jimmy from Chegg Inc.

Verified Reviewer

Company Size: 501-1,000 employees

Industry: Internet

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2018

Nice Visitor Tracking Application

Pros

This application is very light and can be installed easily. It is a very simple application using which we can track visitors and also check who is expected to visit on a particular day

Cons

There are no cons. This is a very small application and everything has be thought of

Response from The Receptionist

Replied October 2018

Hi Jimmy, Thanks so much for posting a review about The Receptionist for iPad! I am so happy to hear that the application is working for you and Chegg Inc! Please don't hesitate to reach out to me personally if there is anything I can do for you. Sincerely, Andy Alsop, President andy@thereceptionist.com

October 2021

Gabriela from Insurance Brokers Association of Ontario

Company Size: 11-50 employees

Industry: Insurance

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

October 2021

Great platform for small or large business

One of the easiest platforms on the market, especially for a small business that is just getting familiar with implementing a visitor management system. The staff are very helpful and accommodated our needs as much as possible.

Pros

The setup layout is straightforward and easy to figure out and manage.

Cons

More customization for the button types. Wish we had the option to stop a visitor from registering upon check in and receive an instant notification if someone selected yes to a Covid-19 screening questions.

Reasons for Choosing The Receptionist for iPad

Platform is easy to figure out (especially for those that are not tech savvy), the price point is unbeatable and the staff are very helpful and great with following up. They also have a great demo experience.

May 2018

Aidan from Wells Lamont

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Functionality

3.0

May 2018

Good and bad. Lacking features in specific areas.

Pros

Ease of use and implementation. Very intuitive, best by far of the competition. Great at making the sign in process smooth for guests. Everything works as it should.

Cons

Feature Set and Customization. Other solutions have better ability to tweak features and modify from a plain vanilla solution. Every aspect could do with a few additional features to make the solution the ultimate virtual receptionist. Suggestions include: Ability to backdate checkout of guests in portal. Ability to receive notification if guest does not checkout by end of day or preset time. Ability to delete guests that are registered in device. Ability to block guests that have pre-registered and flag if guest attempts to re-register. Ability to send notifications on check out of guest. Ability to customize e-mail notification form and change sender address. Ability to fast sign in via phone OR e-mail address (make it customizable) Better layout for customizing visitor interface, what you see in portal is not always what you get. Ability to see how many times a guest has checked in previously by simply clicking on a previous visit. (Maybe more statistics)

Response from The Receptionist

Replied July 2018

Hi Aidan, I really appreciate you taking the time to send us your thoughts and feedback. Apologies for the delay in responding. I just wanted you to know that I have logged your feature requests in our feature tracking system. Our product and engineering team takes feedback very seriously! Thanks for being a member of The Receptionist Family! Sincerely, Andy Alsop, President andy@thereceptionist.com

November 2021

Jessica from MindFit Counseling LLC

Company Size: 2-10 employees

Industry: Mental Health Care

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

November 2021

IT works for us!

The Receptionist notifies us via email when a client has arrived. It eliminates clutter in the hallways and having to run back forth to the lobby to see if someone has arrived.

Pros

This software is easily customizable to your practice and very easy to use. It is definitely less expensive than other products on the market.

Cons

There are plenty of features on this software that I feel we may be paying for that are never used. I'd love if we had the option to drop price if not using some of these features.

Reasons for Switching to The Receptionist for iPad

SwipedON was twice the price to add a second location.

March 2021

Thierry from Poitras Foundry

Verified Reviewer

Company Size: 51-200 employees

Industry: Automotive

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

3.0

March 2021

LISA The Receptionist

We do not have a permament receptionist at the factory. This job was givin to the customer service team who doen't have the time nor the joy to do it all the time... especially in a pendemic situation. The Receptionist software allowed us to automate the visitors and employees management experience. We no longer use the traditional paper log visible to everyone who visit the factory. We also increassed the security and health of our visitors and employees by using the touchless login.

Pros

We named our software LISA (Log In System Autonomous). What I like about this software is the simplicity to configure it to my specific needs despite it's limitations when it comes to foreign languages and multiple work shifts. Our factory is in the Fench province of Quebec CANADA. Once you figure out what it can and cannot do, you work around it and it does the job.

Cons

The foreign language option is limited.. meaning you have to personally sellect and translate all the text (painful). The other thing missing is the ablility for the visitor to phone call the person you want to meet with via The Receptionist... you need to use a third party application and if you aren't familiar with it yet... you will need the help of their customer support. That been said, when it works it is great and LISA The Receptionist comes to life.

Reasons for Choosing The Receptionist for iPad

I choose The Recptionist because it was simple to use and to configure during the trial period. What really signed me on was their customer service... they called it "Radical Customer Service" and let me tell you it is. If you need help... no matter what someone will get in touch with you before you hang-up. They are that good and it makes a big difference when you are in another Country and need help right away. I strongly recommend The Receptionist to anyone who's looking to automate their visitors and employees management experience.