About The Receptionist for iPad

The Receptionist for iPad is a cloud-based visitor management solution that serves businesses of all sizes across all industries. The primary features of The Receptionist are visitor logs, visitor badges, visitor notifications (via SMS, email and Slack) and two-way communication with visitors.

The Receptionist offers legal agreement signing, delivery management, visitor photo capture, and the ability to create personalized workflows for your various visitor types.The solution offers hardware features like iPad, floor or desk stand, enclosure, mounting hardware an badge printers. These can be bundled with the solution depending on the plan purchased. It also complies with industry standards ITAR, C-TPAT, FSMA and PCI.

Users can also customize the appea...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 10

212 Reviews of The Receptionist for iPad

Average User Ratings

Overall

4.77 / 5 stars

Ease-of-use

5.0

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(166)

166

4 stars

(43)

43

3 stars

(3)

3

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 212 results

December 2019

Ashante from Outback Gutters

Company Size: 11-50 employees

Industry: Warehousing

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2019

Best "remote" receptionist there is!

Its been fun and easy to use for both our clients and myself. We don't have a receptionist yet, because our office isn't set up that way. However, this is great to use because our clients can sort of help themselves until someone comes out to assist them.

Pros

I love that we can make this extremely customizable so that the clients feel like they're truly getting taken care of and not just another number. The check in process is super important because that's like a first impression, so I love how we can customize it to certain visitors.

Cons

Pricing is a bit off to me. I think we wish there was the ability to have a Basic package for employee contacts over 24. We have about 30 or so, but don't need everything that Premium offers. Premium is the next level up in order to include over 24 ppl.

October 2019

Erin from OneStream Software

Company Size: 201-500 employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

October 2019

Overall Great product

We are able to keep track of who is in the building at all times.

Pros

Easy interface to use and creates a quick check in process.

Cons

It would be helpful to be able to "Check in" guests who have accidently checked themselves out early on the receptionist website.

Response from The Receptionist

Replied October 2019

Hi Erin! Thank you for leaving this review of our software. I'm glad to hear that our system has helped create some efficiencies in your office and that its been easy to use. Thanks for being a great customer! Sincerely Andy Alsop, President andy@thereceptionist.com

December 2019

Tamera from Spring Forest Counseling & Wellness

Company Size: 11-50 employees

Industry: Health, Wellness and Fitness

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2019

Game Changing!

We elevated our client experience with the ease of check in & gave our clinicians freedom!

Pros

I love that my clinicians can relax and socialize while waiting for their next client to arrive! Not being tied to their rooms & checking the waiting area has been a game changer for our culture. The ability to check the log has also been helpful in many situations.

Cons

As we grow, it might get costly to have subscriptions for multiple locations.

Response from The Receptionist

Replied December 2019

Hello Tamera! Thank you so much for leaving us such a fantastic review. It makes me so happy that our system is giving your staff a little bit of their day back and reducing a little bit of chaos and anxiety. Thank you for being such an amazing customer! Andy Alsop President andy@thereceptionist.com

October 2019

James from DuPont Tate & Lyle Bio Products

Company Size: 51-200 employees

Industry: Chemicals

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2019

Great software

This is an excellent platform to ensure compliance with confidentiality requirements for our business. Photo documentation of visitors is an added plus.

Pros

Ability to add documents such as NDAs, and custom safety documents. Trustworthy Cloud server for storage of completed forms.

Cons

Better badge printer options would be a huge plus. The quality of Brother QL-820NWB is quite poor.

Reasons for Choosing The Receptionist for iPad

Recommendation from a current user. Better functionality with forms (NDA, Safety, etc...).

Response from The Receptionist

Replied October 2019

Hi James! Thank you so much for leaving us this review. I am happy to hear that our system is doing it's part to keep your office secure and compliant. We are always looking for ways to improve, so I will pass your comments about the printer on to our team. Thanks for being an amazing customer! Sincerely Andy Alsop, President andy@thereceptionist.com

May 2018

Aidan from Wells Lamont

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Functionality

3.0

May 2018

Good and bad. Lacking features in specific areas.

Pros

Ease of use and implementation. Very intuitive, best by far of the competition. Great at making the sign in process smooth for guests. Everything works as it should.

Cons

Feature Set and Customization. Other solutions have better ability to tweak features and modify from a plain vanilla solution. Every aspect could do with a few additional features to make the solution the ultimate virtual receptionist. Suggestions include: Ability to backdate checkout of guests in portal. Ability to receive notification if guest does not checkout by end of day or preset time. Ability to delete guests that are registered in device. Ability to block guests that have pre-registered and flag if guest attempts to re-register. Ability to send notifications on check out of guest. Ability to customize e-mail notification form and change sender address. Ability to fast sign in via phone OR e-mail address (make it customizable) Better layout for customizing visitor interface, what you see in portal is not always what you get. Ability to see how many times a guest has checked in previously by simply clicking on a previous visit. (Maybe more statistics)

Response from The Receptionist

Replied July 2018

Hi Aidan, I really appreciate you taking the time to send us your thoughts and feedback. Apologies for the delay in responding. I just wanted you to know that I have logged your feature requests in our feature tracking system. Our product and engineering team takes feedback very seriously! Thanks for being a member of The Receptionist Family! Sincerely, Andy Alsop, President andy@thereceptionist.com