Villo
About Villo
Villo Pricing
Villo offers a 30-day free trial, after which the software is available across 3 pricing tiers, as outlined below: Cheap: $20 per month (or $15 per month when billed annually) Popular: $45 per month (or $35 per month when billed annually) Fancy: Contact Villo for pricing information
Starting price:
$15.00 per month
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for Villo
1 - 5 of 11 Reviews
Francois
Marketing and Advertising, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
Perfect fit
Easy to use and administer, user friendly interface. Very good support team, responsive and professional.
CONSThere's always room for improvement and the team is very open to suggestions.
Reasons for switching to Villo
Price!
Vendor Response
Hi Francois, Thank you for sharing your feedback. We have really enjoyed working with you and we look forward to hearing more about your experience with Villo! Kind regards, Alex and the Villo Team.
Replied May 2021
Macallum
Food Production, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2020
Great software
Villo is a great system and is easy to use. Highly recommended
PROSWe love using Villo as it makes checking in visitors to both our sites so easy. It has made our whole sign-in process simpler and more interactive for visitors. The app interface is tidy and user friendly. The report functionality is also very helpful when we need to trace back visitors and contact details
CONSReceving a reset password email can be slow
Vendor Response
Hi Mac, Thanks for sharing your feedback, it's awesome to know that we have been able to help simplify your sign-in process! We look forward to hearing more from you soon. Kind regards, Alex and the Villo Team.
Replied October 2020
Daniel
Religious Institutions, 51-200 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed August 2020
Villo for churches and youth groups
To date I am unsatisifed with Villo and I do not think it is worth what we are paying. It has not solved any problems, rather it has caused several. We will continue to trial Villo for another month or so, but unless our concerns are addressed we will not continue with this product. There are simpler and cheaper products available that work without complication.
PROSI like how it is designed to be a contactless system that allows multiple ways for a person to sign in.
CONSThe setup for the user (the app) is overly complicated and most people just find the instructions vague and too difficult to follow, so they end up not doing it at all and they just manually sign in, which defeats the purpose for the software. The app seems to only work on selected phones. The data it collects is hard to colate for useful analytics. It has been hard to get the customer service we have been looking for and customizations to the product that have been promised but have not been delivered.
Reason for choosing Villo
Because they promised a customizable experience, which has not yet happened.
Reasons for switching to Villo
Because Villo promised a smooth, fast, customizable sign in system that would significantly reduce the time taken to sign in 250 people within a 30 minute window. Sadly, this is not the case. The bottleneck is still the same and now our customers are simply confused by the system. We have had to make our own video tutorials and we have had to pay to create posters to teach people how to even use the app properly.
Vendor Response
Hi Daniel, Thanks for taking the time to share your review. At Villo, we aim to ensure that all of our customers are beyond satisfied with our system; so we're genuinely sorry that your experience with Villo didn't meet your expectations. Since you shared your feedback, our team has worked hard to address a number of your concerns. Specifically, we have released our 'Visitor Offers' update which allows for a more customisable sign-in experience, as well as simplifying the sign-up journey and creating better customer support processes. Although Villo didn't work out for you, we thank you and value your feedback and have taken it on board so that we can improve our software for future customers. We are glad we were able to come up with a resolution and we wish you all the best for the future! Kind regards, Alex and the Villo Team.
Replied October 2020
Charlie
Education Management, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2021
Great software, and great team
Great! [SENSITIVE CONTENT HIDDEN] was a great help in fixing the issues I was having in setting up the app initially, and super easy to communicate with
PROSThe software is easy to use and follow, and gives good insights into visitors who are coming and going from our business. It is also handy that it notifies the particular staff member that they are here to see.
CONSWas quite difficult to set-up initially, but this was due to an error on our end, not part of the Villo system
Vendor Response
Hi Charlie, We really appreciate the feedback! We're glad we were able to help get you set up and improve your sign-in experience. Kind regards, Alex and the Villo Team.
Replied May 2021
Maatee
Hospital & Health Care, 2-10 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2020
Good value for money
I think it helped improved the business in terms of technology
PROSThe software let’s me know when a staff comes to work and when they finish work
CONSSome staff feel lazy to sign in and forget to do so.
Reason for choosing Villo
I think Villo is unique
Vendor Response
Hi Maate, Thank you for your feedback, we're glad we were able to help improve your sign-in experience at Earlybird Care! Kind regards, Alex and the Villo Team.
Replied October 2020