--- title: "Virtual Front Desk Software Reviews, Demo & Pricing - 2026" description: "Review of Virtual Front Desk Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/visitor-management/virtual-front-desk-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Visitor Management Software](https://www.softwareadvice.com/visitor-management/) / Virtual Front Desk Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # Virtual Front Desk Review From $29-$109/month Free trial 3 plans On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview Virtual Front Desk 5.0 [(4)](https://www.softwareadvice.com/visitor-management/virtual-front-desk-profile/#reviews) Pricing Starting at $29.00 flat rate per month Top Alternatives ### About Virtual Front Desk Virtual Front Desk is an all-in-one virtual reception, video reception, visitor management, and customer service platform designed for offices, healthcare facilities, government organizations, retail locations, hospitality, manufacturing, and other public-facing environments. With Virtual Front Desk, visitors can connect face-to-face with a receptionist or employee by video, call staff directly through Microsoft Teams, sign in, notify their host, sign documents, scan IDs, print visitor badges, make payments, and more. Organizations can centralize reception across multiple locations and allow receptionists and customer service teams to assist visitors from virtually anywhere. Virtual Front Desk works with tablets, kiosks, all-in-one computers, and the Neat Frame, our recommended device for a simple plug-and-play digital reception experience. Key features include: \-Live video reception and customer service \-Visitor sign-in and visitor management \-Native Microsoft Teams and Entra ID integration \-Remote and centralized reception \-Live lobby monitoring \-Visitor badge and document printing \-Document signing and ID capture \-Digital document scanning \-Stripe payment integration \-Outloo... k and Google Calendar visitor pre-registration -Slack and WhatsApp integrations -Custom branding and multi-location management Whether you want to modernize a traditional reception desk, manage visitors more efficiently, centralize reception across several locations, or provide live customer service where having an on-site employee isn’t practical, Virtual Front Desk gives your team the tools to stay connected while maintaining the human experience of speaking with a real person. ## Virtual Front Desk User Interface ## Popular Virtual Front Desk Alternatives Main Product Virtual Front Desk 5.0 [(4)](https://www.softwareadvice.com/visitor-management/virtual-front-desk-profile/#reviews) Ratings Breakdown - 5.0Ease of use - 5.0Value for money - 5.0Customer support - 4.75Functionality Pricing Starting at $29.00 per month Alternative Product [Visitly](https://www.softwareadvice.com/visitor-management/visitly-profile/) 4.5 [(48)](https://www.softwareadvice.com/visitor-management/visitly-profile/reviews/) Ratings Breakdown - 4.58Ease of use - 4.56Value for money - 4.52Customer support - 4.40Functionality Pricing Starting at $1000.00 per year Alternative Product [Sign In App](https://www.softwareadvice.com/visitor-management/sign-in-app-profile/) 4.9 [(119)](https://www.softwareadvice.com/visitor-management/sign-in-app-profile/reviews/) Ratings Breakdown - 4.74Ease of use - 4.77Value for money - 4.81Customer support - 4.55Functionality Pricing Starting at $600.00 per year Alternative Product [Qminder](https://www.softwareadvice.com/medical/qminder-profile/) 4.8 [(93)](https://www.softwareadvice.com/medical/qminder-profile/reviews/) Ratings Breakdown - 4.88Ease of use - 4.72Value for money - 4.69Customer support - 4.75Functionality Pricing Starting at $869.00 per month Alternative Product [Archie](https://www.softwareadvice.com/product/501022-Archie/) 4.8 [(90)](https://www.softwareadvice.com/product/501022-Archie/reviews/) Ratings Breakdown - 4.92Ease of use - 4.79Value for money - 4.90Customer support - 4.63Functionality Pricing Starting at $109.00 per year Alternative Product [Swiftlane](https://www.softwareadvice.com/visitor-management/swiftlane-profile/) 4.6 [(119)](https://www.softwareadvice.com/visitor-management/swiftlane-profile/reviews/) Ratings Breakdown - 4.76Ease of use - 4.60Value for money - 4.66Customer support - 4.66Functionality Pricing Available upon request ## Virtual Front Desk Pricing and Plans Starting price: $29.00 per month Free Trial Free Version Essential $29.00 flat rate, per month No plan information available Professional $49.00 usage based, per month No plan information available Enterprise $109.00 flat rate, per month No plan information available ## Virtual Front Desk Features - Popular features found in Visitor Management Access Controls/Permissions Alerts/Notifications Badge Management Contact Management Digital Signature ID Scanning Parking Management Pre-Registration Self Check-In/Check-Out SMS Messaging Watch List Wireless Internet Access Control - More features of Virtual Front Desk Customizable Forms Document Management Employee Directory Mobile Access Multi-Language Multi-Location Registration Management Reporting & Statistics Third-Party Integrations User Profiles Visitor Tracking ## Virtual Front Desk Integrations Microsoft Teams Integration rated undefined from -1 review Microsoft Outlook Integration rated undefined from -1 review WhatsApp Integration rated undefined from -1 review Slack Integration rated undefined from -1 review ## Virtual Front Desk User Reviews Overall Rating 5.0 Ratings Breakdown 5 100% 4 0% 3 0% 2 0% 1 0% Secondary Ratings Ease of Use 5.0 Value for money 5.0 Customer support 5.0 Functionality 4.8 Have you used Virtual Front Desk and would like to share your experience with others? SH Samantha H. Verified reviewer Automotive 2-10 employees Used daily for less than 6 months Review source Reviewed January 2026 Virtual Front Desk made the entire process effortless from start to finish. 5 Our experience with Virtual Front Desk was excellent. From onboarding to daily use, everything was seamless and user-friendly. The process was efficient, well-organized, and exceeded our expectations. We couldn’t be happier with how easy it was from start to finish. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Virtual Front Desk was incredibly easy to use from start to finish. The setup was smooth, everything was straightforward, and the whole process saved us time and hassle. Highly recommend! Cons: Nothing in regards to the program so far. Customers are overwhelmingly positive in the use of the Front Desk device Reasons for choosing Virtual Front Desk We chose Virtual Front Desk because it stood out as a more user-friendly option, and the experience from start to finish has been seamless. Read More ID Isabelle D. Verified reviewer Consumer Services 2-10 employees Used daily for less than 12 months Review source Reviewed May 2021 Very satisfied with Virtual Front Desk 5 The Virtual Front Desk is the ideal software for my business. Customers can reach out and contact one of our concierges directly and get immediate asssitance. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: This software is very user friendly and easy to use for my clients. Cons: I have no negative comments for the Virtual Front desk so far Reasons for choosing Virtual Front Desk A business colleague suggested that Virtual Front Desk would be the ideal tool for my business; and it is. Read More OS Octavia S. Verified reviewer Hospital & Health Care 2-10 employees Used weekly for less than 12 months Review source Reviewed May 2021 We love his product! 5 We love his product!~~ It has increased productivity and reduced cost dramatically. This is a sure step to keep our staff and clients safe and distanced during this pandemic, all the while handling all business securely and privately. I would recommend this product to EVERYONE who must conduct business face to face without having to be "face to face". Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: The video call function allowing us to safely greet each customers face to face. Cons: You need a good Wifi connection. (Which has caused us a few connecting issues) Vendor Response Thank you so much for taking the time to write this review Octavia! Replied May 2021 Read More MB Mathieu B. Verified reviewer Architecture & Planning 51-200 employees Used weekly for less than 12 months Review source Reviewed May 2021 User friendly and smart! 5 We are staffing our reception from a distance. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Its simplicity, it's a great app. Some of our staff wants to work from home and we are often in the shop in the back. It's nice not to worry about customers waiting at the reception. Cons: We would have loved to use an Ipad, we had to use a Windows tablet instead. Vendor Response Glad to see you are enjoying the app Mat Please note you can now use an IPAD and an Android tablet! Replied May 2022 Read More Showing 1 - 4 of 4 Reviews ## See what companies are saying about Software Advice