About Virtual Front Desk

Turn a tablet or an all-in-one touch screen computer into a fully functional front desk. Our application is the ultimate video reception platform. By providing remote and on-demand customer service, our user-friendly solution simplifies the management of customer flow. Used to simply greet customers face to face or as a visitor’s management tool to take Ids and signature, the app provides flexibility and maximizes human resources.


Read More

Supported Operating System(s):

3 Reviews of Virtual Front Desk

Overall rating

5 / 5 stars

Filter reviews by:

Sort by: Most Helpful | Most Recent

Showing 1 - 3 of 3 results

Do you use this product?Write a review

May 2021

Isabelle from Groupe Pde Palma

Company Size: 2-10 employees

Industry: Consumer Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2021

Very satisfied with Virtual Front Desk

The Virtual Front Desk is the ideal software for my business. Customers can reach out and contact one of our concierges directly and get immediate asssitance.

Pros

This software is very user friendly and easy to use for my clients.

Cons

I have no negative comments for the Virtual Front desk so far

Reasons for Choosing Virtual Front Desk

A business colleague suggested that Virtual Front Desk would be the ideal tool for my business; and it is.

May 2021

Octavia from Practice in Balance Dental Spa

Company Size: 2-10 employees

Industry: Hospital & Health Care

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

May 2021

We love his product!

We love his product!~~ It has increased productivity and reduced cost dramatically. This is a sure step to keep our staff and clients safe and distanced during this pandemic, all the while handling all business securely and privately. I would recommend this product to EVERYONE who must conduct business face to face without having to be "face to face".

Pros

The video call function allowing us to safely greet each customers face to face.

Cons

You need a good Wifi connection. (Which has caused us a few connecting issues)

Response from Virtual Front Desk

Replied May 2021

Thank you so much for taking the time to write this review Octavia!

May 2021

Mathieu from Peko Design

Company Size: 51-200 employees

Industry: Architecture & Planning

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2021

User friendly and smart!

We are staffing our reception from a distance.

Pros

Its simplicity, it's a great app. Some of our staff wants to work from home and we are often in the shop in the back. It's nice not to worry about customers waiting at the reception.

Cons

We would have loved to use an Ipad, we had to use a Windows tablet instead.

Response from Virtual Front Desk

Replied May 2021

Glad to see you are enjoying the app Mat. Thank you for taking the time to write the review!