# Virtual Front Desk Software Reviews, Demo & Pricing - 2026 > Review of Virtual Front Desk Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/visitor-management/virtual-front-desk-profile --- [Home](https://www.softwareadvice.com/) / [Visitor Management Software](https://www.softwareadvice.com/visitor-management/) / Virtual Front Desk Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # Virtual Front Desk 2026: Benefits, Features & Pricing On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview Virtual Front Desk 5.0 [(4)](https://www.softwareadvice.com/visitor-management/virtual-front-desk-profile/#reviews) Pricing Starting at $29.00 per month Top Alternatives ### About Virtual Front Desk Virtual Front Desk is a web application that transforms a tablet or all-in-one computer into a powerful video reception hub or customer service kiosk. Using our software, visitors, clients, or patients can be greeted with a welcome screen featuring buttons for various options such as "Call Receptionist," "Call Human Resources," or "Parcel Delivery," among others. When a button is clicked, a video call notification is sent to a person or group of people who are logged in to their dashboard at app.virtualfrontdesk.com. The system can also send SMS notifications to mobile phones when a button is clicked on the station. Virtual Front Desk allows for a full employee directory and departmental buttons that can call one or several people. Notifications can be answered from a desktop, a Mac, or a mobile device. In cases where no one answers the video call, the system can transfer the call to a designated phone line. Our software is perfect for managing one or several virtual front desk stations across different addresses. It allows receptionists to work from home or the back office and service one or several locations, resulting in significant cost savings as one receptionist can service t... wo locations where two receptionists would typically be required. The system can also help alleviate overcrowded and understaffed reception areas, as well as provide face-to-face services from anywhere in the world, enabling companies to outsource or centralize their front office staff. Virtual Front Desk offers two pricing plans: a pay-as-you-go plan for $39/month and an all-inclusive plan for $99/month. Both plans include a 30-day free trial with no contract or monthly subscription required. In addition to the features mentioned earlier, our software also provides a full history of calls, QR codes for document sharing, single sign-on (SSO) login, screen sharing, one-way text, ID capture, screenshots, welcome screen customization, email, name and signature capture, and more. Virtual Front Desk is the future of reception, offering an innovative solution for businesses of all sizes and types. ## Virtual Front Desk User Interface ## Popular Virtual Front Desk Alternatives Main Product Virtual Front Desk 5.0 [(4)](https://www.softwareadvice.com/visitor-management/virtual-front-desk-profile/#reviews) Ratings Breakdown - 5.0Ease of use - 5.0Value for money - 5.0Customer support - 4.75Functionality Pricing Starting at $29.00 per month Alternative Product [The Receptionist for iPad](https://www.softwareadvice.com/visitor-management/the-receptionist-for-ipad-profile/) 4.8 [(328)](https://www.softwareadvice.com/visitor-management/the-receptionist-for-ipad-profile/reviews/) Ratings Breakdown - 4.82Ease of use - 4.71Value for money - 4.93Customer support - 4.52Functionality Pricing Starting at $630.00 per year Alternative Product [Visitly](https://www.softwareadvice.com/visitor-management/visitly-profile/) 4.5 [(48)](https://www.softwareadvice.com/visitor-management/visitly-profile/reviews/) Ratings Breakdown - 4.58Ease of use - 4.56Value for money - 4.52Customer support - 4.40Functionality Pricing Starting at $49.00 per month Alternative Product [Qminder](https://www.softwareadvice.com/medical/qminder-profile/) 4.8 [(93)](https://www.softwareadvice.com/medical/qminder-profile/reviews/) Ratings Breakdown - 4.88Ease of use - 4.72Value for money - 4.69Customer support - 4.75Functionality Pricing Starting at $429.00 per month Alternative Product [Sign In App](https://www.softwareadvice.com/visitor-management/sign-in-app-profile/) 4.9 [(118)](https://www.softwareadvice.com/visitor-management/sign-in-app-profile/reviews/) Ratings Breakdown - 4.74Ease of use - 4.76Value for money - 4.83Customer support - 4.56Functionality Pricing Starting at $600.00 per year Alternative Product [Archie](https://www.softwareadvice.com/product/501022-Archie/) 4.8 [(85)](https://www.softwareadvice.com/product/501022-Archie/reviews/) Ratings Breakdown - 4.92Ease of use - 4.78Value for money - 4.89Customer support - 4.67Functionality Pricing Starting at $109.00 per year ## Virtual Front Desk Pricing and Plans Starting price: $29.00 per month Free Trial Free Version Essential $29.00 flat rate, per month No plan information available Professional $49.00 usage based, per month No plan information available Enterprise $109.00 flat rate, per month No plan information available ## Virtual Front Desk Features - Popular features found in Visitor Management Access Controls/Permissions Alerts/Notifications Badge Management Contact Management Digital Signature ID Scanning Parking Management Pre-Registration Self Check-In/Check-Out SMS Messaging Watch List Wireless Internet Access Control - More features of Virtual Front Desk Customizable Forms Document Management Employee Directory Mobile Access Multi-Language Multi-Location Registration Management Reporting & Statistics Third-Party Integrations User Profiles Visitor Tracking ## Virtual Front Desk Integrations Microsoft Teams Integration rated undefined from -1 review ## Virtual Front Desk User Reviews Overall Rating 5.0 Ratings Breakdown 5 100% 4 0% 3 0% 2 0% 1 0% Secondary Ratings Ease of Use 5.0 Value for money 5.0 Customer support 5.0 Functionality 4.8 Have you used Virtual Front Desk and would like to share your experience with others? SH Samantha H. Verified reviewer Automotive 2-10 employees Used daily for less than 6 months Review source Reviewed January 2026 Virtual Front Desk made the entire process effortless from start to finish. 5 Our experience with Virtual Front Desk was excellent. From onboarding to daily use, everything was seamless and user-friendly. The process was efficient, well-organized, and exceeded our expectations. We couldn’t be happier with how easy it was from start to finish. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Virtual Front Desk was incredibly easy to use from start to finish. The setup was smooth, everything was straightforward, and the whole process saved us time and hassle. Highly recommend! Cons: Nothing in regards to the program so far. Customers are overwhelmingly positive in the use of the Front Desk device Reasons for choosing Virtual Front Desk We chose Virtual Front Desk because it stood out as a more user-friendly option, and the experience from start to finish has been seamless. Read More ID Isabelle D. Verified reviewer Consumer Services 2-10 employees Used daily for less than 12 months Review source Reviewed May 2021 Very satisfied with Virtual Front Desk 5 The Virtual Front Desk is the ideal software for my business. Customers can reach out and contact one of our concierges directly and get immediate asssitance. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: This software is very user friendly and easy to use for my clients. Cons: I have no negative comments for the Virtual Front desk so far Reasons for choosing Virtual Front Desk A business colleague suggested that Virtual Front Desk would be the ideal tool for my business; and it is. Read More OS Octavia S. Verified reviewer Hospital & Health Care 2-10 employees Used weekly for less than 12 months Review source Reviewed May 2021 We love his product! 5 We love his product!~~ It has increased productivity and reduced cost dramatically. This is a sure step to keep our staff and clients safe and distanced during this pandemic, all the while handling all business securely and privately. I would recommend this product to EVERYONE who must conduct business face to face without having to be "face to face". Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: The video call function allowing us to safely greet each customers face to face. Cons: You need a good Wifi connection. (Which has caused us a few connecting issues) Vendor Response Thank you so much for taking the time to write this review Octavia! Replied May 2021 Read More MB Mathieu B. Verified reviewer Architecture & Planning 51-200 employees Used weekly for less than 12 months Review source Reviewed May 2021 User friendly and smart! 5 We are staffing our reception from a distance. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Its simplicity, it's a great app. Some of our staff wants to work from home and we are often in the shop in the back. It's nice not to worry about customers waiting at the reception. Cons: We would have loved to use an Ipad, we had to use a Windows tablet instead. Vendor Response Glad to see you are enjoying the app Mat Please note you can now use an IPAD and an Android tablet! Replied May 2022 Read More Showing 1 - 4 of 4 Reviews ## See what companies are saying about Software Advice