About Visitly

Visitly is a cloud-based visitor management solution for contractors, employees, visitors and customers to sign in and out. The solution is also available as an iPad app that can be used at the lobby or front desk. Key features include a web-based dashboard, real-time notifications, badge printing, custom branding and facial recognition.

Visitly allows businesses to customize the app by adding logos and changing background colors. The solution provides built-in templates to create different visitor types such as family members, interviewees and delivery personnel. Users can further capture information including name, email, phone number, host name and more for each visitor.

Visitly’s facial recognition feature automatically identifies returning ...


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Supported Operating System(s):

Web browser (OS agnostic)

17 Reviews of Visitly

Average User Ratings

Overall

4.65 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(11)

11

4 stars

(6)

6

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 17 results

November 2019

William from Precision Plus

Verified Reviewer

Company Size: 51-200 employees

Industry: Machinery

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2019

PrePlus Review

Absolutely love the feedback of the software and is a huge improvement from our previous software. Very pleased to have Visitly.

Pros

Easy to use; very user friendly; high level dashboard allows us to see more than others we have used; very beautiful software.

Cons

Sometimes can get a bit slow on the dashboard; requires a little bit more confirmation to understand how to utilize some other capabilities.

Reasons for Choosing Visitly

Visitly offered the best for our needs and wants and their customer service was and continues to be outstanding.

January 2020

Clay from SDI

Verified Reviewer

Company Size: 51-200 employees

Industry: Industrial Automation

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

January 2020

Responsive Service

After completing a list of requirements, we found that visitly checked all the boxes and did so at a reasonable price. Their integration with our active directory, and customer service, as well as ability to use low cost printers really sold us on them.

Pros

Visitly is managed in a way that makes their customer service super responsive to feature requests and bug fixes. Since installation a little over a year ago the software has grown and expanded implementing new features and fixing issues that we identified and filed tickets for.

Cons

I don't always like being the tester for software that I'm paying for so I feel at release the software could have been a little more complete. However, the company's response to all of our issues has been fantastic. Wish I didn't have to use the cludgy ipad printer interface to get visitor badges

Reasons for Choosing Visitly

Great support, rapid development cycle, ease of use, AD compatibility.

January 2020

Brian from Optipro Systems

Verified Reviewer

Company Size: 51-200 employees

Industry: Mechanical or Industrial Engineering

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

3.0

January 2020

Signing in made easy

was easy to setup and get working. Had no problems setting up a printer. Just install and go for the most part.

Pros

Like that it takes a photo of the person signing in. Keeps track of who has been in the building. Easily integrate into AD. New features being updated often. Has a nice dashboard. has a lot of options to customize for any company. Its better then a pen and paper sign in sheet.

Cons

They need to make the font for the badge able to be bigger. All of the font. Not just the name. Would be better if the buttons on the dashboard did something.

Reasons for Choosing Visitly

Was easy to install a printer. User friendly, and easier to setup. Plus is was cheaper then the other company's.

January 2020

Dan from Bellmont Cabinet Company

Verified Reviewer

Company Size: 201-500 employees

Industry: Furniture

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2020

Effective and easy to use sign in software for KIOSK

Overall I would highly recommend this software and would buy it again in a heartbeat. The value for the money is there and while there are a lot of other software packages that can do what this does, this would be what I recommend again and again.

Pros

This was easy to implement and users find it easy to sign in. Our staff likes the notification of a guest there to see them and the ability to track who is in plant and when they leave is beneficial.

Cons

Would like to have more templates for name tags that we can customize.

August 2019

Mike from Princess House

Verified Reviewer

Company Size: 51-200 employees

Industry: Retail

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

August 2019

Solid Product for Small to Medium Businesses

Pros

VERY simple to setup and use. Works great for what we need which is a simple sign-in process for our visitors. The face recognition for returning customers works surprisingly well. Set up was very simple and Visitly has less features than most of its competitors which helps it stay easy to set up and simplify the process for our guests. It is low cost which is also great so I would highly recommend this product for anyone looking for a simple easy to use sign in process. We are currently working on our own SLA to implement into the software as well which they did a great job integrating into the system as well.

Cons

Print quality on the badges is a bit of an issue but they have been working to improve this for me and have done a great job with this. I don't really think it is a con on their product in all honestly, I am looking to resolve the issue with a small light behind the iPad to improve the lighting for when it takes the visitor picture.

Reasons for Choosing Visitly

It was because of the cost and the features included. Visitly kept the process simple while providing what I wanted for features and kept the price low.