Supported Operating System(s):
Web browser (OS agnostic)About VisitUs Reception
VisitUs Reception is a cloud-based visitor management solution for businesses across various industries such as mining and construction, event management, schools and theme parks. Key features allow users to automate notifications, vet employees and visitors, collect visitor feedback and print badges.
VisitUs Reception allows users to manage deliveries and provide notifications via email and SMS. Staff members and visitors can send alerts and notifications in an emergency situation. The solution lets users view the location of onsite employees in real time.
VisitUs Reception enables businesses to generate a report for monitoring individuals on the basis of check-in time. Employees can sign in and out by using quick respon...
58 Reviews of VisitUs Reception
Average User Ratings
Overall
4.66 / 5 stars
Ease-of-use
4.5
Value for money
5.0
Customer support
5.0
Functionality
4.5
Likelihood to Recommend
Not likely
Very likely
November 2018
Beau from Spaceframe Buildings Pty Ltd
Verified Reviewer
Company Size: 51-200 employees
Industry: Construction
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
November 2018
Happy customer and guests
We replaced out paper based visitor register with VisitUs Reception over 12 months ago and haven't looked back. we have had a couple of minor issues that we reported to support and they were quickly addressed and updates were issued to resolve the problems. we get comments from clients daily asking what we are using as it works so well and looks professional.
Pros
Simple to setup and get started. easy to use for both administrators and guests. the interface is able to be customised to your own preferences including images, custom PDF for non disclosure and what data you need want to collect about the guest. Ability to import from AD makes initial setup much simpler.
Cons
Nothing, the product achieves exactly what we are after with minimal administration once it has been setup
August 2019
Kenny from fjmt
Company Size: 51-200 employees
Industry: Architecture & Planning
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
5.0
Functionality
4.0
August 2019
VisitUs Reception Review
Pros
Usability of Guests sign in. Works almost flawlessly. Customer Support. Special call out to Alister for continuously supporting and updating us on issues and key feature releases.
Cons
Hosts implementation was a bit buggy resulting in some inconsistencies (fixed now)
Reasons for Choosing VisitUs Reception
Had a better balance for features vs cost effectiveness. Also was perfectly scaled to what we needed as a pose to other software which bundled features we'd never use.
August 2019
Dannielle from ATTAR
Company Size: 11-50 employees
Industry: Education Management
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
3.0
Value for money
4.0
Customer support
4.0
Functionality
2.0
August 2019
7 Months in it is going very well
They have been fantastic with any issue or problem and contact is really quick for support.
Pros
The ease of using this software and giving us the edge with technology without the hassle of too much information needed. Students are emailed their QR code after signing in the first time and can easily sign in an out during the week they are with us.
Cons
There are a few steps we would like to take out of the iPad sign in process but are unable to from our end.
Reasons for Choosing VisitUs Reception
We looked at other programs, but found VisitUs Reception to be the best value for money giving us the information we need to keep a report on who and when people are in the building.
August 2019
Emily from Awakening Minds Art
Company Size: 2-10 employees
Industry: Fine Art
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
August 2019
Very happy with it--GREAT VALUE!
We love it!
Pros
This program was the best we've found in terms of customization within our budget! We love printing the badges with the QR code. Once all of our members register, it will make signing in very fast and easy. VisitUs allowed us to ask many of the sign-in questions we needed to, keeps track of them, and updates the backoffice app in real time as people sign in.
Cons
I'd like to have more customizable fields--we couldn't ask all of the sign in questions that we would have liked, but we were able to get most of them.
Reasons for Choosing VisitUs Reception
customization, price, customer service, fits our needs
Reasons for Switching to VisitUs Reception
Sine didn't provide real time updates for some of our sensitive sign-in questions, like whether someone signed the photo-release.
August 2019
Rick from Adweek
Company Size: 51-200 employees
Industry: Information Technology and Services
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
August 2019
This product works well for our needs
Mostly, the product's been very useful for our company needs and we're happy with it. The price is excellent for the value.
Pros
The product both emails and texts. The creators will work directly with you on features, etc.
Cons
We had a couple of configurations that aren't really part of the software that we couldn't make happen.
Reasons for Choosing VisitUs Reception
The price was right for the needs of the software. We took the week's trial and it worked great so we purchased it.
