About VisitUs Reception

VisitUs Reception is a cloud-based visitor management solution for businesses across various industries such as mining and construction, event management, schools and theme parks. Key features allow users to automate notifications, vet employees and visitors, collect visitor feedback and print badges.

VisitUs Reception allows users to manage deliveries and provide notifications via email and SMS. Staff members and visitors can send alerts and notifications in an emergency situation. The solution lets users view the location of onsite employees in real time.

VisitUs Reception enables businesses to generate a report for monitoring individuals on the basis of check-in time. Employees can sign in and out by using quick response code. Additionally, the sol...


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Supported Operating System(s):

Web browser (OS agnostic)

58 Reviews of VisitUs Reception

Average User Ratings

Overall

4.66 / 5 stars

Ease-of-use

4.5

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(39)

39

4 stars

(18)

18

3 stars

(1)

1

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 58 results

November 2018

Beau from Spaceframe Buildings Pty Ltd

Verified Reviewer

Company Size: 51-200 employees

Industry: Construction

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2018

Happy customer and guests

We replaced out paper based visitor register with VisitUs Reception over 12 months ago and haven't looked back. we have had a couple of minor issues that we reported to support and they were quickly addressed and updates were issued to resolve the problems. we get comments from clients daily asking what we are using as it works so well and looks professional.

Pros

Simple to setup and get started. easy to use for both administrators and guests. the interface is able to be customised to your own preferences including images, custom PDF for non disclosure and what data you need want to collect about the guest. Ability to import from AD makes initial setup much simpler.

Cons

Nothing, the product achieves exactly what we are after with minimal administration once it has been setup

August 2019

Kenny from fjmt

Verified Reviewer

Company Size: 51-200 employees

Industry: Architecture & Planning

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

August 2019

VisitUs Reception Review

Pros

Usability of Guests sign in. Works almost flawlessly. Customer Support. Special call out to Alister for continuously supporting and updating us on issues and key feature releases.

Cons

Hosts implementation was a bit buggy resulting in some inconsistencies (fixed now)

Reasons for Choosing VisitUs Reception

Had a better balance for features vs cost effectiveness. Also was perfectly scaled to what we needed as a pose to other software which bundled features we'd never use.

August 2019

Dannielle from ATTAR

Verified Reviewer

Company Size: 11-50 employees

Industry: Education Management

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

4.0

Functionality

2.0

August 2019

7 Months in it is going very well

They have been fantastic with any issue or problem and contact is really quick for support.

Pros

The ease of using this software and giving us the edge with technology without the hassle of too much information needed. Students are emailed their QR code after signing in the first time and can easily sign in an out during the week they are with us.

Cons

There are a few steps we would like to take out of the iPad sign in process but are unable to from our end.

Reasons for Choosing VisitUs Reception

We looked at other programs, but found VisitUs Reception to be the best value for money giving us the information we need to keep a report on who and when people are in the building.

August 2019

Emily from Awakening Minds Art

Verified Reviewer

Company Size: 2-10 employees

Industry: Fine Art

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

August 2019

Very happy with it--GREAT VALUE!

We love it!

Pros

This program was the best we've found in terms of customization within our budget! We love printing the badges with the QR code. Once all of our members register, it will make signing in very fast and easy. VisitUs allowed us to ask many of the sign-in questions we needed to, keeps track of them, and updates the backoffice app in real time as people sign in.

Cons

I'd like to have more customizable fields--we couldn't ask all of the sign in questions that we would have liked, but we were able to get most of them.

Reasons for Choosing VisitUs Reception

customization, price, customer service, fits our needs

August 2019

Rick from Adweek

Verified Reviewer

Company Size: 51-200 employees

Industry: Information Technology and Services

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

August 2019

This product works well for our needs

Mostly, the product's been very useful for our company needs and we're happy with it. The price is excellent for the value.

Pros

The product both emails and texts. The creators will work directly with you on features, etc.

Cons

We had a couple of configurations that aren't really part of the software that we couldn't make happen.

Reasons for Choosing VisitUs Reception

The price was right for the needs of the software. We took the week's trial and it worked great so we purchased it.