Vizito software


26 reviews(5.0/5)
26 reviews(5.0/5)

Vizito is a cloud-based visitor management application suitable for small, midsize and large enterprises across all industries. Core features include visitor registration, automatic notifications, digital signature collection and photo capture.

Vizito consists of an iPad application and a back-office website. Visitors can sign in and provide information using a mounted iPad, and collected data can be accessed and analyzed through the back office site.

Users can customize the layout of the iPad application using the back office website. Customization includes background images for the sign-in screen, selecting which fields guests should fill out and adding video playback. Vizito also offers visitor pre-registration, visitor logs, badge printing and SSL encryption.

Vizito is available with a monthly subscription. It supports several languages including English, French, German and Spanish. Support is provided by email and over the phone.

Supported Operating System(s):
Web browser (OS agnostic)

26 Reviews of Vizito

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  • Andrea from Terra Pointe Memory Care

    Number of employees: 2-10 employees

    August 2018

    Vizito

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Team was incredibly helpful in answering questions and showing us a few tips/tricks to make this software work for us. I have accurate data on each of our residence, which is exactly what we were looking for when going paperless.

    Pros

    I loved how easy it was to add fields and customize it to fit our specific needs.

    Cons

    There is nothing that I don't like about this software.

    This reviewer was invited by the software vendor to submit an honest review.
    Review Source: Capterra
  • Jessica from Harrison Products

    Number of employees: 11-50 employees

    August 2018

    Great Service & Good Product

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    A great experience with very helpful staff always available to answer any questions. We got vizito to cover our un-maned reception area and have had a lot of compliments from customers and visitors about how good it is.

    Pros

    -Easy to use.
    -Can be personalised with your company colours and logos.
    -The only software I could find that worked with Android.

    Cons

    - I have no cons for the app, it works well for us and the only issues I had installing it were due to our companies IT System.

    This reviewer was invited by the software vendor to submit an honest review.
    Review Source: Capterra
  • Sven from Fremach International

    Number of employees: 51-200 employees

    August 2018

    Vizito Review

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    So far we've had nothing but positive experiences with Vizito... We did have a small inconvenience, when updating our hosts on the portal, but when it turned out that this was due to a bug in Internet Explorer, we switched to Chrome to see that it worked there.

    Pros

    + ease of use
    + the complete overview
    + lot of functionalities not present in similar packages
    + affordable price
    + timely support from Vizito people (which are very capable to help with any issue, when you need to configure/setup the portal per your wishes)
    + if we have feedback on improving the solution, they will use this feedback.
    For example, there was an issue relating to GDPR, and they fixed it on the fly, so now we are running a compliant GDPR solution.

    + bug report : if they can simulate the issue, they fix it asap
    + if we recommend improvements, they won't let you down and do something with the information.

    Cons

    - we didn't have it any earlier
    - if we had had it earlier, we wouldn't have lost time trying out other portals/visitor registration software
    - could use some improvements on the ease of use, but in our eyes that would not be easy to achieve

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Matt from Mara Technologies, Inc.

    July 2018

    Only used for the trial length

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The application is easy to set up and get going with, with all the customization done through the web backend. It doesn't take a lot of skill to be able to use it, it's very straightforward.

    Cons

    I found that the customization options were a little lacking, with the interface both on the backend and the app itself not looking quite as nice as some other competitors. I also found that the backend felt sluggish to use, often taking a long time to load.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Rahul from NEBOSH

    Number of employees: 51-200 employees

    June 2018

    Excellent customer service provided by Steve and Pieter. The product is very easy to use.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    It has decreased the workload on the reception staff. Also we have a full audit trail of staff.

    Pros

    The software is very easy to use for the end user. It has some great back end features such as the emergency evacuation procedure. It is fully customisable to your needs which allows you to put your branding on it. Overall great quality product which is easy to use and manage

    Cons

    I would like to use it as an employee sign in and out system also, which is being developed further to what it has already been done. Works the same as the visitor system. No other cons really.

    This reviewer was invited by the software vendor to submit an honest review.
    Review Source: Capterra
  • Thijs from Helloprint

    Number of employees: 201-500 employees

    May 2018

    They added a feature for us to the system. Their customer service if formidable.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Google suite integration

    Pros

    I like the ease of use the most. It is quite easy to setup Vizito it is also very user friendly. easy to install and configure.

    Cons

    The font customization options are a bit lacking. The adminpanel could be a bit more user friendly.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Lars from VAB

    Number of employees: 1,001-5,000 employees

    April 2018

    We've had a great experience with Vizito. They helped us with every problem along the way.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    a smoother reception of our visitors. Maybe some people will miss the human contact of a receptionist.

    Pros

    We've only been using it for some weeks but the response from both the visitors and visitees has been very positive. No more waiting in line when they're visiting our company and the visitee immediately knows who has arrived and can come greet the visitor.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Jeroen from Protestantse Diaconie Amsterdam

    Number of employees: 11-50 employees

    April 2018

    We use the software to keep track of our visitors in a social project.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We were able to get to know our visitors, nobody came in unnoticed, with issues concerning safety we were able to act quicker and maintain a safe environment. Last but not least we were able to give insight into visitornumbers to fundings.

    Pros

    It's easy to use en does exactly what we need it to do. The software is not designed for our purpose and has features we didn't even use, nevertheless is is simple in it's layout and easy to explain to the volunteers who worked with it.

    Cons

    When the wifi fails it doesn't work. Because there's no message or popup telling you this it sometimes takes an experianced user to find out this problem.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Knut from Den Norske Frimurerloge

    Number of employees: 10,000+ employees

    March 2018

    We need flexibility!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    All members are very satisfied with the solution We are noe able to do registration statistics which we were unable to earlier.

    Pros

    The team behind Vizito shows flexibility every time I need support, changes or help. The solution is intuitive and easy to use. This is very important for us because many of our members are seniors and not used to handle an app.

    Cons

    I would like an automatic transfer of statistics to .xls (excel) format not .csv . I would also appreciate more filtering on all fields. I hope this is possible to implement. We also have a special need to edit fields when a person make an error when registrating their visit (forget to make a choice).

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Ahmad from Fast Telcommunications Co.

    March 2018

    Fast fast fast

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Smart and practical . It is cloyd base and I can monitor from any where. Works on PC smart phones ..

    Cons

    Nothing serious. I was looking for a customized feature which is not in the app however I contacted the support team and they promised to have this requested feature soon.
    What a Great team!!

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Jean from ALPHA-elektronik A/S

    Number of employees: 51-200 employees

    February 2018

    From the first free trial to production it only took 4 days. Including translation ! Wow!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    For our ISO certification we need to have guests log in at the entrance. This is very easy.

    Pros

    It's very easy to use. My colleagues quickly were able to use it, and signing new guests in is very easy. The support staffs were very helpful, and we had the iPad app plus the backoffice web translated into Danish within a day.

    Cons

    It's really hard to find something to not like. We have asked for a GDPR compliant version with the possibility to delete logs of previous visits. It's in the process of being implemented.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Tinneke from Kuraray Eval Europe nv

    Number of employees: 51-200 employees

    January 2018

    easy application with great support from the company

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It is so easy, it takes 30 seconds to sign someone in.
    I have not heard any negative comments yet.

    Cons

    The printing takes longer than I thought but it is no problem.
    it would be useful if you had the choice to only be able to choose a ticket from the pre-registered visitors.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Ian from BTL Learning & Assessment

    Number of employees: 51-200 employees

    January 2018

    An impressive, straight-forward and professional product with great support.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    A professional looking visitor check in system - easy to maintain and manage visitors

    Pros

    This software presents a very professional looking check-in system that was easily adaptable to our needs. The technical support we had was second to none! I would not hesitate to heartily recommend this system to anyone who needs to impress their visitors.

    Cons

    It could have done with a bit more steering on the badge design, maybe some templates, but i appreciate this could be very difficult to do as there are so many ways they could be outputted.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Simon Strand from Intility AS

    Number of employees: 201-500 employees

    September 2017

    Easy to use, highly customizable, perhaps the best support I`ve experienced. Truly a great product!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We got a very satisfied customer for which we set up this solution. They use it everyday and think it`s highly fuctional and professional looking even for their users that are not very tech savvy. For LDAP integration, you have to know some LDAP (obviously). I`m certainly no expert at this, but the team at Vizito helped out alot and made all our ideas come true.

    Pros

    The users themselves can customize the look and feel very easily and on the fly. It work great with LDAP integration and the support is beyond what is expected. We are very happy with the product.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Giovanni from Comac srl

    June 2017

    Very easy to use since first attempt, especially from a desktop interface

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Quick badge printing, free choice of background, very exhaustive pc user interface, language selection of interface (localization could be improved for some items)

    Cons

    There is not a short way to quickly check-in the most recurring visitors who expect to reduce to the minimum any procedures as they frequently access the premises

    Review Source: Capterra
  • Tommy from Intelligent-It

    Number of employees: 2-10 employees

    July 2016

    Great support and great software !

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    After using the free trial we were satisfied with the results. It was exactly what we were looking for but we had some additional questions which were answered by their extremely friendly support ! We are now on a paying subscription for 2 months and didn't regret it a second !

    Pros

    Support very friendly, they are open for suggestions.
    Very stable product, perfectly suited our needs

    Review Source: Capterra
  • Edgar from Kings Road Primary School

    Number of employees: 501-1,000 employees

    July 2016

    Vizito 2016

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Great product easy to use. It is fast and the IPAD solution is well integrated. The labels are cheap and you can customize the software to meet your needs.

    Review Source: Capterra
  • Russell from CapTech Ventures, Inc.

    Number of employees: 501-1,000 employees

    July 2016

    Vizito use for our visitor kiosk

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    My company decided to use this product for our visitor kiosk to have incoming visitors be able to alert the people they are visiting when they arrive and to keep track of who is coming in and out of our building. It was easy to setup and connects to our LDAP directory for name look up of our employees. We have been pleased so far with it's functionality.

    Pros

    LDAP integration.

    Review Source: Capterra
  • Alain from Adecco Belgium

    April 2016

    Easy to use and does what it promisses

    Ease-of-use
    Quality
    Support

    New features are easy to install and are always an added value. Helpdesk always available and helpfull.

    Review Source: Capterra
  • Peter from PJ Productions

    March 2016

    Simple, effective and easy to use!

    Ease-of-use
    Quality
    Support

    Vizito is a great application for cost effective and modern visitor registration. Thanks to the support team we've been able to implement this in no time and have our front desk focus on other tasks.

    Review Source: Capterra
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