About Vizito

Vizito is a cloud-based visitor management application suitable for small, midsize and large enterprises across all industries. Core features include visitor registration, automatic notifications, digital signature collection and photo capture. Vizito consists of an iPad application and a back-office website. Visitors can sign in and provide information using a mounted iPad, and collected data can be accessed and analyzed through the back office site. Users can customize the layout of the iPad application using the back office website. Customization includes background images for the sign-in screen, selecting which fields guests should fill out and adding video playback. Vizito also offers visitor pre-registration, visitor logs, badge printing and SSL encrypti...

Vizito Pricing

Standard: $29.95/month with 100 visitors/month Pro: $59.95/month with 300 visitors/month Enterprise: $99.95/month with unlimited visitors/month Custom plans are also available - contact info@vizito.be for more information.

Starting price: 

$29.95 per month

Free trial: 

Available

Free version: 

Not Available

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Vizito Reviews

Overall Rating

4.70

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

4.5

Functionality

4.5

Showing 1 - 5 of 113 reviews

User Profile

Rahul

Verified reviewer

Company size: 51-200 employees

Industry: Education Management

Time used: Less than 6 months

Review Source: Capterra

This reviewer was invited by the software vendor to submit an honest review.

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

June 2018

Excellent customer service provided by Steve and Pieter. The product is very easy to use.

It has decreased the workload on the reception staff. Also we have a full audit trail of staff.

Pros

The software is very easy to use for the end user. It has some great back end features such as the emergency evacuation procedure. It is fully customisable to your needs which allows you to put your branding on it. Overall great quality product which is easy to use and manage

Cons

I would like to use it as an employee sign in and out system also, which is being developed further to what it has already been done. Works the same as the visitor system. No other cons really.

Nikylan

Company size: 51-200 employees

Industry: Logistics and Supply Chain

Time used: More than 2 years

Review Source: Capterra

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

August 2022

Quality software at an affordable price

It solved our need to move from paper documents to an electronic registration program.

Pros

The ease of use and ease of setup was fantastic. I was an early adopter and was able to work directly with the founders, who were very helpful!

Cons

There is a lot of customization and some configuration that I found a bit complicated or had a lack of documentation pertaining to it.

Reasons for choosing Vizito

It was an all-inclusive package that offered a solution for everything we could think of and the price was within our acceptable range.

Response from Vizito

Hey Nikylan, I appreciate the time you took to give us 5-stars! It's great to hear that you noticed the many customizations that are available within Vizito. It can be a bit overwhelming when starting out, but we are ready to provide in depth knowledge on these to all of our users and customers. Thanks again! Pieter-Jan

Replied August 2022

Graham

Company size: 201-500 employees

Industry: Pharmaceuticals

Time used: More than 2 years

Review Source: Capterra

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

September 2022

Vizito & Mettler Toledo Ltd

Mettler Toledo's experience with the Vizito system has been very positive. From the experience of the product itself and the support from the Vizito team, i can honestly say that we are impressed!

Pros

This product replaced our antiquated paper system that we previously used. Setting up was assisted by the Vizito team (remotely) and our Corporate image and Health & Safety policy was implemented on the tablet. Monitoring of our visitors is paramount in the case of an emergency!

Cons

On occasions. The device is unregistered from the Portal. This is easily resolved, but should not happen.

Response from Vizito

Hello Graham, Many thanks for leaving such a great review on Vizito, we appreciate the 5 stars! We are happy to hear you are satisfied with both the product and the assistance we have provided. Kind regards, Mary

Replied September 2022

Julian

Company size: 51-200 employees

Industry: Non-Profit Organization Management

Time used: Less than 12 months

Review Source: Capterra

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

August 2022

Simple product and quick to get started

We now have a record of people coming in and out of the depot, which we did not have before. I've found the Vizito team very helpful when I have had queries about customising the experience.

Pros

Vizito is really straightforward to set up and you can start signing your staff and guests in on day one. It works with Android tablets meaning that hardware costs are lower, and it is mostly very intuitive. It's quite easy to customise too, allowing you to add welcome messages and logos.

Cons

We were hoping to be able to link visitors to a simple satisfaction survey as they signed out, but unfortunately this isn't possible as yet.

Reasons for choosing Vizito

The fact it worked with Android tablets was a big plus for us. A number of competitors are iPad only and that massively increases hardware costs.

Response from Vizito

Thanks for the kind review Julian! We love that you find it easy to customise and are proud that we offer an Android option. We will continue to improve Vizito and get in touch with you when linking to a survey becomes available. Kind regards, Mary

Replied August 2022

Patrick

Company size: 51-200 employees

Industry: Education Management

Time used: More than 2 years

Review Source: Capterra

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

August 2022

Works as expected

Compared to other tablet apps that we have used (for other functionality, not just visitor management) this is responsive, and does what we expect it to do. It's rare that I have to do anything due to issues being rare

Pros

The self sign in, visitor registration and the badge printing functionality are the main parts that we use, they are reliable and work exactly as expected.

Cons

We had issues initially when using this system however credit to the support team, they were able to help and since they problems have been rare

Reasons for choosing Vizito

We started using Vizito about 5 years ago, I cannot remember the other products but we decided on Vizitio due to the functionality being robust and our legal team basically saying it was the only app that had terms & conditions as well as a privacy policy that were acceptable for us to use

Response from Vizito

Dear Patrick, Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future. Kind regards, Pieter-Jan

Replied August 2022

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