WaitWell
About WaitWell
Awards and Recognition
WaitWell Pricing
Starting price:
$250.00 per month
Free trial:
Available
Free version:
Not Available

Most Helpful Reviews for WaitWell
1 - 5 of 117 Reviews
Ryan
Verified reviewer
Entertainment, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
We LOVE WaitWell.
WaitWell is fully fleshed out and considers not only our business, but the end user. It allows us to focus our time and energy on providing excellent customer service and less on managing customers.
CONSNot many cons but if I had to gripe, The WaitWell sign up page could use more customization features to fit our brand better.
Reasons for switching to WaitWell
NextMe doesn't offer automatically updated wait times, leading out customers to be frustrated with it saying there isn't a wait, when there is. It lacked reporting and felt VERY feature light compared to WaitWell.
Vendor Response
We're pleased that WaitWell's comprehensive approach supports your business and enhances the end-user experience. Appreciate your valuable review!
Replied November 2023
Sudhir
Research, 1,001-5,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
User-friendly and helpful is called WaitWell
It saves clients from having to stand in line and allows them to explore.The response from customers has been excellent.Our clients all appreciate and like the feature. Overall it was great from both sides .
PROSWaitwell is a really simple and practical form of software.The program works admirably and is very basic to use and configure.It went into the Registry with great ease. The ability to put clients on wait, rank them, and safely manage the line without crowding the office are some of the features that I appreciate the most.People do not have to wait in the cold, rain, or heat. They can wait in the privacy of their own cars . So this resulting in less stress on clerks and workers.
CONSNo complaints from my side, but it becomes something difficult for older people. This works great for me .
Vendor Response
Thanks for the positive feedback! We're glad WaitWell's simplicity and practicality work well for you. We'd love to hear more about how we can improve the experience for older users.
Replied November 2023
Arindam
E-Learning, 5,001-10,000 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
Cutting-edge, secure, and efficient time management software
WaitWell is thoroughly developed and takes into account both our business and the final user. It enables us to devote more of our time and resources to delivering first-rate customer service and less to client management.
CONSThere aren't many drawbacks, however if I had to complain, the WaitWell sign-up page could be more tailored to our brand.
Matthew
Medical Devices, 10,000+ employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
Alignment guaranteed
I like how WaitWell aligns our workers beautifully and in order. It creates peace and avoids chaos outside our sites.
CONSThe user interface can be improved to make it look sober.
Vendor Response
We appreciate your feedback! We're continuously working on enhancements, and your input is valuable.
Replied December 2023
Wilfred
Financial Services, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
WaitWell... The best queue management and appointment scheduling system.
Since we started using WaitWell, we have never missed appointments as it sends reminders in real-time. It supports mobile application and everything is available online thus making wait-list management easier.
PROSWhat i like best about WaitWell is how it saves much time. With it, it's very easy and simple to join and manage queues and it seamlessly integrates with Zoom making it easy and straightforward to join virtual meetings. It makes it super easy to book appointments online and it saves much time.
CONSOne of the challenges is that one requires strong and stable internet to join virtual meetings with WaitWell.