WaitWell is fully fleshed out and considers not only our business, but the end user. It allows us to focus our time and energy on providing excellent customer service and less on managing customers.

Not many cons but if I had to gripe, The WaitWell sign up page could use more customization features to fit our brand better.

Our organization needed to transform our public facing service delivery model in a significant way during the pandemic. Waitwell was the partner that allowed us to do with a powerful yet simple platform and a team dedicated to their customers' success. The simplicity and features were an amazing value at their cost level compared to other companies.

The simplicity, cost effectiveness, support and customizability of features are all aspects that our organization liked most about the software. There are few other companies that offer as much as this does in a cost effective package this is easy to use for employee's and customers alike.

It is still a fairly new company so the software lacks some of the fit and finish or more established companies with mature solutions.

Waitwell provides flexible features that we requires for visitors management as well as making appointments. Firstly, it is easy to setup and customize that not require so much technical. Secondly, it has a friend user interface that get no issue to use. Very helpful to track visitors and appointments for them. API also is supported to link to other services.

iOS app need to be improved to make more smooth and also the report needs to have more option to get more convenience.

WaitWell assists us in automating scheduling processes, we are able to save time, reduce errors, and focus on delivering better service.

A steep learning scope needs to be addressed promptly.

WaitWell assists customers in avoiding lineups so they can freely explore. Nice and receptive to ideas is the personnel. Everything has gone really well with excellent line management and supportive staff.

WaitWell makes it easy and quick for me to complete my everyday activities. As easy to use as it was when I first tried it. I like that it saves time for our customers and makes our work better. It's great because WaitWell also handles the lineup of folks that arrive early for our daily meetings.

This software is good but schedules can be tricky to manage. Overall, it works well but the price might be high for smaller groups.