--- title: "Waitwhile Software Reviews, Demo & Pricing - 2026" description: "Review of Waitwhile Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/visitor-management/waitwhile-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Appointment Reminder Software](https://www.softwareadvice.com/medical/appointment-reminder-comparison/) / Waitwhile Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/medical/waitwhile-profile/reviews/)[Alternatives](https://www.softwareadvice.com/medical/waitwhile-profile/alternatives/) # Waitwhile Review From $29-$49/month Free version Free trial 4 plans Wondering if Waitwhile is right for your practice? Our Appointment Reminder Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Waitwhile 4.7 [(63)](https://www.softwareadvice.com/medical/waitwhile-profile/reviews/) Pricing Starting at $29.00 flat rate per month ### About Waitwhile Waitwhile is a waitlist and scheduling software that helps businesses streamline the entire queuing process, from guest check-ins to notifications via SMS and email. It also offers a powerful API to facilitate integration with third-party applications. Do you work for Waitwhile? [Manage this product listing](https://www.g2.com/products/waitwhile/claim_requests/new?auto=true) Wondering if Waitwhile is right for your practice? Our Appointment Reminder Software selection experts can help you in 15 minutes or less. ## Waitwhile User Interface ## Popular Waitwhile Alternatives Main Product Waitwhile 4.7 [(63)](https://www.softwareadvice.com/medical/waitwhile-profile/reviews/) Ratings Breakdown - 4.65Ease of use - 4.60Value for money - 4.72Customer support - 4.44Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [Qmatic](https://www.softwareadvice.com/product/226807-Orchestra/) No reviews yet Ratings Breakdown - Ease of use - Value for money - Customer support - Functionality Pricing Available upon request Get Price Alternative Product [Solutionreach](https://www.softwareadvice.com/email-marketing/solutionreach-dental-profile/) 3.8 [(236)](https://www.softwareadvice.com/email-marketing/solutionreach-dental-profile/reviews/) Ratings Breakdown - 3.89Ease of use - 3.48Value for money - 3.53Customer support - 3.77Functionality Pricing Starting at $329.00 per month Get Price Alternative Product [Weave](https://www.softwareadvice.com/product/158992-Weave/) 4.4 [(705)](https://www.softwareadvice.com/product/158992-Weave/reviews/) Ratings Breakdown - 4.49Ease of use - 4.13Value for money - 3.95Customer support - 4.31Functionality Pricing Starting at $199.00 per month Get Price Alternative Product [vcita](https://www.softwareadvice.com/crm/vcita-profile/) 4.4 [(296)](https://www.softwareadvice.com/crm/vcita-profile/reviews/) Ratings Breakdown - 4.41Ease of use - 4.22Value for money - 4.17Customer support - 4.18Functionality Pricing Starting at $35.00 per month Get Price Alternative Product [NextMe](https://www.softwareadvice.com/product/474317-NextMe/) 4.8 [(20)](https://www.softwareadvice.com/product/474317-NextMe/#reviews) Ratings Breakdown - 4.90Ease of use - 4.89Value for money - 4.95Customer support - 4.75Functionality Pricing Starting at $49.99 per month Get Price ## Waitwhile Pricing and Plans Starting price: $29.00 per month Free Trial Free Version Free $0.00 flat rate, per month Plan includes: - Up to 50 visits / mo - 1 location - $2 / mo SMS credit - Up to 5 emails / visit - Email & push team notifications - Two-way messaging - Schedule bookings - Sync bookings in waitlist automatically - TV monitor display - Self check-in kiosk Read More Starter $29.00 flat rate, per month Plan includes: - Up to 3000 visits / mo - 4 locations - $15 / mo SMS credit - Unlimited email messages - Email & push team notifications - Two-way messaging - Schedule bookings - Sync bookings in waitlist automatically - TV monitor display - Self check-in kiosk Read More Business $49.00 per month Plan includes: - Up to 10,000 visits / mo - 4-10 locations - $25 / mo / location SMS credit - Unlimited email messages - Email, Push & SMS team notifications - Two-way messaging - Schedule bookings - Sync bookings in waitlist automatically - TV monitor display - Self check-in kiosk Read More Enterprise Contact Vendor for Pricing Plan includes: - Unlimited visits - Unlimited locations - Unlimited SMS messages - Unlimited email messages - Email, Push & SMS team notifications - Two-way messaging - Schedule bookings - Sync bookings in waitlist automatically - TV monitor display - Self check-in kiosk Read More Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Waitwhile Features - Popular features found in Appointment Reminder Appointment Scheduling Calendar Sync Call Reminders Customizable Templates Payment Reminders Recurring Appointments Rescheduling Self Service Portal SMS Messaging Two-Way Communication - More features of Waitwhile Access Controls/Permissions Alerts/Notifications API Calendar Management Class Scheduling Client Database Client Management Communication Management Confirmations/Reminders Contact Database Customer Accounts Customer Activity Tracking Customer Database Customer Experience Management Customer History Customizable Branding Customizable Fields Dashboard Email Alerts Email Marketing Employee Management Employee Scheduling Engagement Tracking Facility Scheduling For Restaurants Group Scheduling Mobile Access Multi-Location Online Booking Prioritization Public Waitlist Queue Management Real-Time Notifications Real-Time Reporting Real-time Scheduling Real-Time Updates Reminders Reporting/Analytics Reporting & Statistics Reservations Management Resource Scheduling Room Booking Self Check-In/Check-Out SMS Reminders Waiting Time Tracking Wait List Management Waitlist Status Tracking ## Waitwhile Integrations Salesforce Sales Cloud Integration rated undefined from -1 review Zapier Integration rated undefined from -1 review ## Waitwhile User Reviews ## Waitwhile customer ratings - Overall rating: 4.7/5 - Total reviews: 63 ### Rating distribution - 5 stars: 48 reviews (76%) - 4 stars: 10 reviews (16%) - 3 stars: 5 reviews (8%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 4.7/5 - Value for money: 4.6/5 - Customer support: 4.7/5 - Functionality: 4.4/5 --- ### Great time saver! - Overall rating: 5/5 - Reviewer: Mike S. - Verified reviewer: Yes - Industry: Veterinary - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We all love using Waitwhile. It saves us a lot of time by allowing us to to j ow which pets out clients are bringing into the clinic and gives us time to prepare their chart before they get there. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Waitwhile allows us to see which clients are coming to the clinic and gives us time to prepare their chart. #### Cons I cannot think of any issues at this time that I need to report as a con. We all love using Waitwhile. --- ### Great combo for scheduling and waitlisting - Overall rating: 5/5 - Reviewer: Brett S. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Our business would suffer greatly without the software it does almost everything we need it to do. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The scheduling and reminder texts. The view and back end use. #### Cons Sometimes searching for future appointments is a little more difficult than I’d like #### Reasons for choosing Waitwhile Had waitlist and booking capabilities also it is web based not app based #### Vendor response Thank you very much for your review, Brett! We're thrilled to hear you're happy with the product and that you feel it does almost everything you need. Feel free to drop us a line at: hello@waitwhile.com if you need anything. Replied November 2021 --- ### Great system BUT - Overall rating: 3/5 - Reviewer: Luis B. - Verified reviewer: Yes - Industry: Hospitality - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Over all my experience with it has been ok . Because for as easy as it is to work with it’s just as hard and difficult to deal with new changes that IT makes . Some times i have regretted changing to this system . Im still fighting for an user friendly system , they are not listening to me when i give them feed back #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros I loved that you it is easy to use unless the it group decides to change things in it and it screws everything up #### Cons I did not lie the transition from V1 To V2 Moving and re lauding URLS was not efficient .. it should have been easier to redrect #### Reasons for choosing Waitwhile I was sold be the ease of the system then #### Reasons for switching to Waitwhile I thought is it was better , but not #### Vendor response Thank you for taking the time to share your feedback, Luis! We're so sorry to hear that a product update didn't meet your expectations. We're constantly working on making Waitwhile faster and easier for customers like you and we certainly don't want you to feel frustrated. Would you be willing to chat with us and describe your issue further? It would be a big help so that we can fully understand and address the issue moving forward. Please reach out to us at: hello@waitwhile.com Replied November 2021 --- ### Barbershop Bookings - Overall rating: 5/5 - Reviewer: Patricia S. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Honestly I really love it! it saved us during the pandemic we were a walk in only shop for over 50 years. When we reopened the regulations forced us to change and the transition to appointments with waitwhile worked out pretty seamlessly . #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use for customers of all ages they love it. On line support from staff for owner is great #### Cons I think it can allow for more customization for the users and Adminisrator to assist in brand building and ease of calendar use and color schemes #### Reasons for choosing Waitwhile Although waitwhile was more expensive I chose it because it was easier to understand and use for our clients #### Vendor response Thank you so much for sharing your Waitwhile experience, Patricia! We're so happy to hear you love the product and that it was able to help ease the difficulty of these trying times. Replied November 2021 --- ### Want a more organized way to manage your waitlists? Use this! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Education Management - Company size: 10000+ employees - Product usage: Used daily for less than 6 months - Reviewed: April 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Love how we don't have to physically have the customers write their names down on a piece of paper. Very convenient to manage waits. #### Cons I don't have anything I do not like about this platform just yet. --- ### I would like to extend my gratitude for all the wonderful work that you have done on waitwhile. - Overall rating: 5/5 - Reviewer: HBL B. - Verified reviewer: Yes - Product usage: Used daily for less than 2 years - Reviewed: April 2018 - Review source details: This review was submitted organically. No incentive was offered fewer traffic jams. I had guys waiting in the hallways clogging the isles. now they can wonder to other shops get a coffee and waitwhile will text them when it's about their turn. a lovely concepts.just a wonderful experience. Waitwhile is exactly what my business needed. I was looking for something like this a couple of years ago. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I would like to extend my gratitude for all the wonderful work that you have don o waitwhile.that I get to use every day that my business is open... you have listened to the needs and continue to work on it to improve the ease for my clients and myself... thank you so much for listening and making it streamline for my clients and myself.. keep up the great work! --- ### An app with a lot of promise but not delivering on all its advertised features - Overall rating: 3/5 - Reviewer: Sergio D. - Verified reviewer: Yes - Product usage: Used daily for less than 6 months - Reviewed: February 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 2/5 #### Pros The app is very easy for customers to use and integrates easily into websites. They have Friendly customer support. #### Cons There are a host of features in Waitwhile which do not belong in the production version that they are selling to their clients. The problems had a direct effect on my client as his customers opted to book somewhere else. Support was friendly but did not tackle the issues head-on. The services have its own times and were not as straightforward to set up. When we switched off the waitlist function customers could still go to the website where the waitlist form was embedded and waitlist themselves. Very little help or tutorials available. I know that they are working on updates the whole time to improve the reliability of the features. Bottom line is, Waitwhile has a lot of potential once all the bugs are ironed out. no option to sync calendar or export appointments. --- ### Good queue management software - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Publishing - Company size: 11-50 employees - Product usage: Used weekly for less than 12 months - Reviewed: November 2021 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros The API is very useful, because we rely heavily on 3rd party integrations and our internal software. #### Cons It lacks the following: Calendar/Reminder System, Booking Notes and Appointment Management. And it's mainly web-based without native smartphone apps. That a Minus! #### Vendor response Thank you for sharing your experience! We're so happy to hear you found our API useful. We're constantly working to improve our product and are always grateful for customer feedback. We've communicated your ideas on what we can work on in the nearest future to our engineering team. We're working on releasing our native app, which will hopefully make your product experience even better. Thanks again! Replied November 2021 --- ### I used Waitwhile to manage the waitlists for sold out shows at a medium sized venue. - Overall rating: 4/5 - Reviewer: Emilie G. - Verified reviewer: Yes - Product usage: Used weekly for less than 6 months - Reviewed: April 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Functionality: 4/5 #### Pros The UI of the software is clean and easy to understand. It was easy to quickly explain its usage to new team members. The software operates quickly and efficiently - I had no major troubles with it while using it. Within the context of a sold out concert, patrons will usually wait in line at the box office for more tickets to be released. Having a tool that texts them when spots open up allows them to leave the venue without losing their spot in line - this is very helpful in maintaining positive relationships with venue customers. Waitwhiles customer service team also has an amazing response time - I emailed with a question during a concert one night, and got a response in less than 5 minutes! #### Cons The only specific feature that I'm not a fan of is the check mark button that, when clicked, dismisses a patron from the wait list (ie: marks them as having gotten into the event). My team members intutiviely wanted to press this button to invite patrons back to the venue via text, and accidentally dismissed a couple that were on the waitlist. --- ### This has definitely changed how we handle our wait list on weekends for the better. - Overall rating: 5/5 - Reviewer: Erin D. - Verified reviewer: Yes - Product usage: Used weekly for less than 12 months - Reviewed: April 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I love that it is accessible anywhere and that the system is so automated. Having the system be able to text a guest instead of waiting for us to call has been really efficient. #### Cons I wish it were an application that didn't rely so heavily on websites. Sometimes, the wait time for a website to load can make it a little frustrating for the guest. --- Showing 1 - 10 of 63 Reviews [See All Reviews](https://www.softwareadvice.com/medical/waitwhile-profile/reviews/) ## Waitwhile Popular Comparisons [Acuity Scheduling vs Waitwhile](https://www.softwareadvice.com/medical/acuity-profile/vs/waitwhile/)[Vagaro vs Waitwhile](https://www.softwareadvice.com/medical/vagaro-profile/vs/waitwhile/) [Compare All Alternatives](https://www.softwareadvice.com/medical/waitwhile-profile/alternatives/) ## Other Top Recommended Appointment Reminder Software [Tebra](https://www.softwareadvice.com/medical/kareo-profile/) **3.9** (1388) Recently recommended **233** times [NextGen Office](https://www.softwareadvice.com/medical/nextgen-profile/) **4.0** (1285) Recently recommended **37** times [ModMed](https://www.softwareadvice.com/medical/electronic-medical-assistant-profile/) **4.5** (568) Recently recommended **27** times [Intelligent Medical Software](https://www.softwareadvice.com/medical/intelligent-medical-software-profile/) **4.3** (54) Recently recommended **21** times Stuck Between Options? 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