11Sight

RATING:

4.7

(82)

About 11Sight

Very few organizations pay attention to optimizing the customer journey from the first engagement. Even though, your first meeting with a prospect represents 80% of your deal's success. Introducing 11Sight's #1 Inbound Video Call and Customer Engagement Platform for Revenue Teams. Convert more qualified leads and nail that first meeting with 11Sight. All it takes is one click from any online channel. Call us now at https://11sight.com/sales

Awards and Recognition

FrontRunner 2023
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

11Sight Pricing

Starting at $12/month/user

Starting price: 

$12.00 per month

Free trial: 

Available

Free version: 

Not Available

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11Sight Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

5

Functionality

4.5

Most Helpful Reviews for 11Sight

1 - 5 of 82 Reviews

Barry

Marketing and Advertising, 2 - 10 employees

Used less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed May 2023

Awesome product: A great way to add an extra layer to your customer support

User Profile

Margo Morgan Hobbs

Verified reviewer

Real Estate, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2021

Bye Bye Zoom

I use this product every day - with my assistants and clients - Quick Story ...I was on my way out of town for the weekend I had a meeting and the young lady could not get her google meet to work. I told her to check her message and click on the link, she did a full 45 minutes video presentation while I was in the car. My favorite LTD..

PROS

high-quality video calls and recordings - intuitive platform - super buttons for websites - iOS & Android apps

CONS

I love ElevenSight to date I have not had a problem. The best 20$ bucks I ever spent thank you, [SENSITIVE CONTENT]

Reasons for switching to 11Sight

I tested it out and I loved it.....

Brooks

Marketing and Advertising, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2022

11sight.com is an easy way for browser based web conferencing

great experience with web audio/video calls with clients and co-workers

PROS

short url to share and start a web call/conference

CONS

call recording is all or nothing - currently can't start and stop recording within a call

Reasons for switching to 11Sight

Much easier using a short url for web calls/conferences

Thomas

Accounting, 1 employee

Used monthly for less than 6 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

3

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed January 2022

Ok product

It's been hit or miss for me. Sometimes it's worked, sometimes it doesn't.

PROS

I like the fact that it is a tool that allows me to quickly set up meeting rooms for virtual calls. Not having to download software is also a bonus.

CONS

It didn't always work. There were instances when I had to give up on 11Sight and move on to Google Meet. I reached out to their customer service team, and nobody got back to me.

Anonymous

2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

Excellent Execution for Instant Customer Video engagement and Video chats inside the Enterprise

PROS

Easy integration with HubSpotRobust, secure solution, does not crash or fail, 100% secure (does not go through a big FAANG server)Switchboard functionality (call hold, call merge, private video chat during a larger video meeting, et.al. that Zoom, Google Meet et.al. do not have)

CONS

Strong potential in the large market of real estate case used (leasing and sales), however the industry's established "phone call/appointment" sales processes are outdated. Graphic user interface/button design could be customized to client organization needs.