# 3CX vs 8x8 Work - 2026 Comparison - Software Advice > 3CX vs 8x8 Work - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization. Source: https://www.softwareadvice.com/voip/3cx-phone-system-profile/vs/8x8-x-series --- [Home](https://www.softwareadvice.com/) / [Call Recording Software](https://www.softwareadvice.com/call-center/call-recording-comparison/) / 3CX vs 8x8 Work Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Updated June 16, 2026 # 3CX vs. 8x8 Work: 2026 Comparison Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free. Free Expert Guidance Real Human Advice 1M + Businesses Helped Updated June 16, 2026 # 3CX vs. 8x8 Work: 2026 Comparison Skip hours of research. 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Free Expert Guidance Real Human Advice 1M + Businesses Helped Product comparison Compare up to 3 products side-by-side + Add product [](https://www.softwareadvice.com/voip/3cx-phone-system-profile/) [3CX](https://www.softwareadvice.com/voip/3cx-phone-system-profile/) 4.4 [(466)](https://www.softwareadvice.com/voip/3cx-phone-system-profile/reviews/) Starting Price $350.00per year Free trial Free version Pros: - Pricing - Ease of Use Cons: - Call Connection - Customer Support Who uses 3CX Based on 466 reviews - Popular among: Small businesses - Most common industries: IT & Software Development (26%), Professional Services (15%) and Retail, Consumer Goods & Services (9%) - Top use cases: Telephony (23%), Business Phone Systems (18%) and VoIP (17%) 74% of users recommend this product [](https://www.softwareadvice.com/voip/8x8-x-series-profile/) [8x8 Work](https://www.softwareadvice.com/voip/8x8-x-series-profile/) 4.1 [(309)](https://www.softwareadvice.com/voip/8x8-x-series-profile/reviews/) Starting Price $24.00per month Free trial Free version Pros: - Ease of Use - Virtual Office Cons: - Customer Support - Phone Calls Who uses 8x8 Work Based on 309 reviews - Popular among: Small businesses - Most common industries: IT & Software Development (18%), Professional Services (13%) and Health & Medicine (11%) - Top use cases: Business Phone Systems (19%), VoIP (13%) and Telephony (6%) 58% of users recommend this product [](https://www.softwareadvice.com/voip/3cx-phone-system-profile/) 3CX 4.4 [(466)](https://www.softwareadvice.com/voip/3cx-phone-system-profile/reviews/) [](https://www.softwareadvice.com/voip/8x8-x-series-profile/) 8x8 Work 4.1 [(309)](https://www.softwareadvice.com/voip/8x8-x-series-profile/reviews/) + Add product Add product ## User satisfaction * * * 4.4 Based on 466 reviews Ease of use 4.4 Value for money 4.3 Customer support 4.1 Functionality 4.4 4.1 Based on 309 reviews Ease of use 4.1 Value for money 3.9 Customer support 3.7 Functionality 4.1 Looking for better customer support? Ask an advisor for high-rated alternatives Looking for better customer support? Ask an advisor for high-rated alternatives Looking for better customer support? Ask an advisor for high-rated alternatives ## User interface * * * ## Key features Features selected based on 775 reviews from Call Recording * * * Auto-Dialer N/A Automated Attendant N/A Automatic Call Distribution 4.4 Call Logging N/A Call Monitoring 4.0 Call Recording 4.3 Auto-Dialer 5.0 Automated Attendant 5.0 Automatic Call Distribution N/A Call Logging 4.5 Call Monitoring 5.0 Call Recording 3.9 ### Wondering if these products fit your needs? Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes. LexiAdvisor for 8 years ### Wondering if these products fit your needs? Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes. LexiAdvisor for 8 years ## Integrations * * * [ Microsoft TeamsNot enough reviews ](https://www.softwareadvice.com/voip/microsoft-teams-profile/)[ MongoDBNot enough reviews ](https://www.softwareadvice.com/bi/mongodb-profile/)[ Vtiger CRMNot enough reviews ](https://www.softwareadvice.com/crm/vtiger-profile/) [ HubSpot CRMNot enough reviews ](https://www.softwareadvice.com/product/1854-HubSpot-CRM/)[ Zendesk SuiteNot enough reviews ](https://www.softwareadvice.com/product/26892-Zendesk/)[ Microsoft TeamsNot enough reviews ](https://www.softwareadvice.com/voip/microsoft-teams-profile/) ## Reviews * * * Rena D.Payroll Manager Tax PreparerAccounting, 2-10 employees "factor authentication for the online platform is important, extra safety is always a good thing." Mar 28, 2026 EJ Emma J.Administrative SpecialistAccounting, 11-50 employees "The only complaint our firm has is there is sometimes a delay in receiving texts, and clients have complained it is difficult to hear us at times." Jan 24, 2026 RD Rick D.CEORetail, Self-Employed "From my first contact with 8x8 I was helped to understand the product and its benefits. Once I signed up 8x8 took care of porting my work number to the system and setting up my personal line and a line for our fax (fax calls to that number are routed to our 800 fax number). " Aug 16, 2024 SF Sarah F.CEOComputer Networking, 2-10 employees "Calls only come through about 80% of the time and voicemails take a long time to show up." Nov 7, 2024 ## Customer support * * * Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 Chat Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 Chat ## Training options * * * In Person Live Online Webinars Documentation Videos In Person Live Online Webinars Documentation Videos ## Popular Comparisons * * * [Ringover vs 3CX](https://www.softwareadvice.com/voip/3cx-phone-system-profile/vs/ringover/)[800.com vs 3CX](https://www.softwareadvice.com/voip/3cx-phone-system-profile/vs/800-com/)[Ringover vs 8x8 Work](https://www.softwareadvice.com/voip/8x8-x-series-profile/vs/ringover/)[800.com vs 8x8 Work](https://www.softwareadvice.com/voip/800-com-profile/vs/8x8-x-series/)