I use 3CX primarily to check the quality of calls going out within the business, the feature that allows all calls to be recorded and played back on any computer with ease is therefore very useful.

Price, Ease of set up and feature rich capabilities.

It just works all the time. Windows or Linux (Debian) both versions whether in the cloud or on hardware are solid, solid, solid.

The overall experience was great. It provides you with ability to work remotely and be easily reached.

It signs me out a lot and I have to get an admin to log me back in. That is very frustrating as it takes up both my time and my co-workers.

Also, one of the most helpful things about 3CX is its very active and helpful online community where you can post any questions you might have about the software.

I love how to some extent, it removes clunky items such as landlines and mobile phones. It will definitely save you on some cost.

Great integration with existing system, and helped us streamline the forwarding/holding/transferring process. VM to inbox was amazing.

The phone dial pad it self is very user friendly and the software it self has a very ease of use feel to it.

In my opinion, it is a very good tool and hardly ever had problems, because the tool is very stable and with a very good usability, serving very well small businesses.

Great, ease of use, cost savings and mobility is the ticket in the modern world.

I could barely hear what the other line is saying and there are times that I the calls got disconnected which is really annoying especially whenever we are talking to clients.

There does not seem to be an SMS feature or at least it is not working for us. Depending on your internet situation and computer specs, the call can be blurry.

We needed our staff to be able to call clients and donors safely when they are working from home and we don't want them to use their personal numbers so this was a great option.

A free license gives you a lot of features. The console is easy to navigate, and call quality is great.

The marketing and promise very good. The Hype about how good the system is written by 3CX - excellent.

We used the trial version quietly for 1 year, but due to technical problems due to a codec, it caused a major internal problem where we stayed 3 days without a phone.

I utilize this software on a daily basis to reach candidates. I have had a positive experience overall.

We have deployed this system at the beginning of the lockdown and it is really great to have your work extension available on your laptop and your mobile.

The 3CX software offers a range of advanced features such as call recording, video conferencing, and CRM integration, making it a comprehensive solution for businesses of all sizes.

I really satisfied with 3CX, also I love the support and how deployed updates.

Very intuitive and easy to use user interface. Call and video quality are excellent.

It has easy integration with other open source PABX brands. This is one of the most popular softwares out there and is backed by a reputable firm - so you know that it is not going away anytime soon.

Works awesome for busy people of of the office who can't be tied to a phone. The app is the most intuitive I have seen, i have been doing phone work for years and whish it was around a long time ago.

Honestly the best thing about it is the cost and how much it can actually do for you. Handling the mobility and status to even all of our call center needs has been a huge help.

It was inexpensive, there are local experts, easy to setup, and their new features continue to improve an already great platform.

Phenomenal integration with the client both on CTI and softphone modes. Out of the box adequate integrations with popoular3rd party software.

You can get a FREE 2 Simultaneous Call License to make it easy to test and evaluate. There is great support from the VENDOR as well as good community support.

It was good to have the ability for remote learning. You could be joined into a private chat room when needing one on one and it was good introduction to other software programs like zoom.

I haven't had anything major go bad while using Adobe Connect but I do think they could afford to drop the cost just a bit.

Adobe Connect has allowed me to join to oficial Adobe webinars with great artists and designers which has been great.

Sometimes, it is difficult for some participants to set their microphone correctly. However, this is a general problem of all such communication devices.

It seems like this would be a good piece of software, if I could ever get it to work. Seems cool but I've never had an in depth user experience.

Another very positive factor of this software, is the quality in audio and video in their videoconferences, the best.

A very sophisticated software and with the best options to make videoconferences.

Adobe Connect is very good software, which gives great worth for your money. It allows me to securely learn with ease and allows a truly 21st century experience.

Photo editing options is my favourite things in this software.when I use it my photo quality is better than any normal photo.

I have always been a fan of Adobe and its aawesome that they are always consistent with their ease of use for their products.

Our company uses this for presentation and training, and the experience has been great. I enjoy how it allows so many users to connect to a meeting, and you can share your screen during presentations.

Another benefit is the backing of Adobe and their consistently high quality customer service (at least in my experience!).

Also maintaining high levels of quality in video and audio helps to conduct the effective conference and take good desisions.

Ve spoken with customer service once and my experience was amazing.

Adobe Connect - when you sign up you receive the meeting room at no cost for the trial This is a great way to have web meetings and eLearning - you can use it for learning modules.

An innovative take to the online meeting tool, but at a cost.

Great advantages of using adobe connect is that it automatically connects and integrates with existing video conference rooms which is super helpful.

Adobe sell image editing software such as Photoshop, so the image editor has very good function and easy to use. I was able to use the trial version for free for the first month, which was very good.

It is very user friendly and pretty reliable source to connect to other agents that are working remotely.

It has a lot of great features such as the ability to share video, conduct polls, share documents, and share screens. It has a sleek, modern interface and is easy to master.

One of the easiest apps of this kind to use  and unlike others it does not crash constantly. The simplicity of use is great.

I literally just used Adobe connect yesterday for a focus group and it was awesome, easy to use and clean for everyone.

Sometimes, for seemingly no reason, the software will lag. Chat likely can’t contain multiple days conversations without severely slowing audio.

The user experience of the product is quite good for me. Lots of functionalities as compared to other similar products.

Awful experience, won't use it again unless it's the only choice.

As with all Adobe Products, the user interface is flawless and the program seamlessly integrates into your existing software suite.

Apart from this difficulty to use it I have no more negative aspects to mention of this software.

It doesn't requires to install additional software you can run the app from your browser, it also supports a mobile app, and integration of extensions that can be loaded on your sessions.

You have to deal with retailer instead of directly with Adobe. Also, there is only Annual subscription and lack a shorter term.

This also supports mobile platforms. With email integration, users can be sent an invitation to events and set reminders.

I like how easy it is to set up and use. The dashboard is very friendly.

US Dollar

3CX Phone System is an open standards communications solution, suitable for any sized business that wants all the features of an advanced contact center at a fraction of the cost. 3CX can take your business communications to the next level, helping to improve collaboration, boost productivity, increase mobility and enhance the customer experience.


Installation and maintenance can be handled effortlessly by anyone, whether installed on-premises on Windows or Linux on an appliance or server, or in the cloud.



LongDescription

Support Ticket Management

Real Time Analytics

Call Transfer

Online Voice Transmission

Surveys & Feedback

Meeting Management

Caller Profiles

Two-Way Audio & Video

Performance Management

Customizable Reports

Access Controls/Permissions

Activity Tracking

Transfers/Routing

Activity/News Feed

SMS Messaging

Progress Tracking

Employee Directory

Real-Time Monitoring

SSL Security

IVR/Voice Recognition

Single Sign On

Automatic Call Distribution

Voice Mail

Auto-Dialer

Blended Call Center

Communication Management

Call Recording

Call Logging

Offline Form

Collaboration Tools

Automated Routing

On-Demand Recording

Call Center Management

Call Disposition

Progressive Dialer

Data Import/Export

VoIP

File Transfer

Call Routing

Virtual Extensions

Call Queues

Text to Speech

Recording

Contact Management

VoIP Connection

Help Desk Management

Audio/Video Conferencing

Audio Calls

Outbound Call Center

Screen Sharing

Mobile Access

Proactive Chat

Real Time Data

Transcripts/Chat History

Inbound Call Center

Ring Groups

Customizable Caller ID

Call Scripting

Hotkeys

Virtual Call Center

Call Reporting

Chat Transcript

Multi-Channel Communication

Queue Management

Social Media Integration

Real-Time Notifications

Unified Communications

Call Conferencing

Predictive Dialer

Real-Time Updates

Caller ID

Activity Dashboard

Alerts/Notifications

SMS Marketing

Computer Telephony Integration

Reporting & Statistics

Multi-User Collaboration

Fax Management

Telemarketing Management

Real-Time Chat

Chat/Messaging

Calendar Sync

Real-time Consumer-facing Chat

Interaction Tracking

Manual Dialer

Multi-Language

Multiple Parties

Alerts/Escalation

Customizable Branding

Video Call Recording

Conferencing

Reporting/Analytics

Contact Database

Monitoring

Video Conferencing

Call Tracking

Drag & Drop

Auto-Responders

Windows 7

Windows 8

Windows 10

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

In Person

Live Online

Webinars

Documentation

Videos

Adobe Connect is a web conferencing software solution used by companies for conducting online meetings, webinars and training sessions. The solution is for adhoc collaboration as well as planned online meetings. The solution enables online audio and video collaboration across devices (including mobile platforms). Participants using desktops can join meetings without installing any software.


Adobe Connect Webinars offers features such as email integration and conference rooms that can be customized by users. The application also includes visualization tools such as polls, chat, whiteboards, and a console for mixing video streams for increasing participant engagement.


Adobe Connect has a web-based learning solution designed for interactive training. Presenters can monitor participant engagement, create persistent virtual classrooms, and integrate the software with an existing learning management system (LMS). Features such as games, quizzes, tests, and surveys allow businesses to use Adobe Connect in place of learning management system (LMS). Trainers can train employees directly from their mobile devices. The software is available for a limited period free trial.



3CX vs Adobe Connect

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