# 3CX vs JustCall - 2026 Comparison - Software Advice

> 3CX vs JustCall - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization.

Source: https://www.softwareadvice.com/voip/3cx-phone-system-profile/vs/justcall

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3CX vs JustCall

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

Updated June 16, 2026

# 3CX vs. JustCall: 2026 Comparison

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Updated June 16, 2026

# 3CX vs. JustCall: 2026 Comparison

Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free.

Free Expert Guidance

Real Human Advice

1M + Businesses Helped

Product comparison

Compare up to 3 products side-by-side

+

Add product

[](https://www.softwareadvice.com/voip/3cx-phone-system-profile/)

[3CX](https://www.softwareadvice.com/voip/3cx-phone-system-profile/)

4.4

[(466)](https://www.softwareadvice.com/voip/3cx-phone-system-profile/reviews/)

Starting Price

$350.00per year

Free trial

Free version

Pros:

-   Pricing
-   Ease of Use

Cons:

-   Call Connection
-   Customer Support

Who uses 3CX

Based on 466 reviews

-   Popular among: Small businesses
-   Most common industries: IT & Software Development (26%), Professional Services (15%) and Retail, Consumer Goods & Services (9%)
-   Top use cases: Telephony (23%), Business Phone Systems (18%) and VoIP (17%)

74% of users recommend this product

[](https://www.softwareadvice.com/call-center/justcall-profile/)

[JustCall](https://www.softwareadvice.com/call-center/justcall-profile/)

4.1

[(224)](https://www.softwareadvice.com/call-center/justcall-profile/reviews/)

Starting Price

$29.00per month

Free trial

Free version

Pros:

-   User Interface
-   Customer Support

Cons:

-   Call Management
-   Pricing

Who uses JustCall

Based on 224 reviews

-   Popular among: Small businesses
-   Most common industries: IT & Software Development (22%), Retail, Consumer Goods & Services (12%) and Finance & Accounting (10%)
-   Top use cases: Customer Service (20%), Telephony (20%) and Call Recording (19%)

66% of users recommend this product

[](https://www.softwareadvice.com/voip/3cx-phone-system-profile/)

3CX

4.4

[(466)](https://www.softwareadvice.com/voip/3cx-phone-system-profile/reviews/)

[](https://www.softwareadvice.com/call-center/justcall-profile/)

JustCall

4.1

[(224)](https://www.softwareadvice.com/call-center/justcall-profile/reviews/)

+

Add product

Add product

## User satisfaction

* * *

4.4

Based on 466 reviews

Ease of use

4.4

Value for money

4.3

Customer support

4.1

Functionality

4.4

4.1

Based on 224 reviews

Ease of use

4.3

Value for money

4.1

Customer support

4.1

Functionality

4.1

## User interface

* * *

## Key features

Features selected based on 690 reviews from Call Recording

* * *

Activity Dashboard

N/A

Automatic Call Distribution

4.4

Call Center Management

N/A

Call Monitoring

4.0

Call Recording

4.3

Call Transfer

4.5

Activity Dashboard

2.7

Automatic Call Distribution

4.3

Call Center Management

4.3

Call Monitoring

4.4

Call Recording

N/A

Call Transfer

N/A

### Wondering if these products fit your needs?

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LexiAdvisor for 8 years

### Wondering if these products fit your needs?

Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes.

LexiAdvisor for 8 years

## Integrations

* * *

[

Microsoft TeamsNot enough reviews

](https://www.softwareadvice.com/voip/microsoft-teams-profile/)[

MongoDBNot enough reviews

](https://www.softwareadvice.com/bi/mongodb-profile/)[

Vtiger CRMNot enough reviews

](https://www.softwareadvice.com/crm/vtiger-profile/)

[

ActiveCampaignNot enough reviews

](https://www.softwareadvice.com/crm/activecampaign-profile/)[

PipedreamNot enough reviews

](https://www.softwareadvice.com/bi/pipedream-profile/)[

PipedriveNot enough reviews

](https://www.softwareadvice.com/crm/pipedrive-profile/)

## Reviews

* * *

Rena D.Payroll Manager Tax PreparerAccounting, 2-10 employees

"factor authentication for the online platform is important, extra safety is always a good thing."

Mar 28, 2026

EJ

Emma J.Administrative SpecialistAccounting, 11-50 employees

"The only complaint our firm has is there is sometimes a delay in receiving texts, and clients have complained it is difficult to hear us at times."

Jan 24, 2026

KC

Kelly C.Operations ManagerConstruction, 11-50 employees

"We find the transfer feature to be quite helpful, along with shared phone numbers and text (SMS) inboxes."

Nov 20, 2025

Drew H.PartnerAccounting, Self-Employed

"The compliance process was overly lengthy and burdensome, taking over a month without resulting in service activation. Despite this, we were required to pay for a subscription up front, only to be informed at the end of the compliance process that we would not receive phone service."

Apr 10, 2026

## Customer support

* * *

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7

Chat

## Training options

* * *

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos

## Popular Comparisons

* * *

[Ringover vs 3CX](https://www.softwareadvice.com/voip/3cx-phone-system-profile/vs/ringover/)[800.com vs 3CX](https://www.softwareadvice.com/voip/3cx-phone-system-profile/vs/800-com/)[Salesforce Sales Cloud vs JustCall](https://www.softwareadvice.com/compare/2764-Salesforce/vs/75453-justcall/)[LiveAgent vs JustCall](https://www.softwareadvice.com/call-center/justcall-profile/vs/liveagent/)