# 3CX vs Microsoft Teams - 2026 Comparison - Software Advice > 3CX vs Microsoft Teams - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization. Source: https://www.softwareadvice.com/voip/3cx-phone-system-profile/vs/microsoft-teams --- [Home](https://www.softwareadvice.com/) / [VoIP Software](https://www.softwareadvice.com/voip/) / 3CX vs Microsoft Teams Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Updated June 21, 2026 # 3CX vs. Microsoft Teams: 2026 Comparison Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free. Free Expert Guidance Real Human Advice 1M + Businesses Helped Updated June 21, 2026 # 3CX vs. Microsoft Teams: 2026 Comparison Skip hours of research. 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Free Expert Guidance Real Human Advice 1M + Businesses Helped Product comparison Compare up to 3 products side-by-side + Add product [](https://www.softwareadvice.com/voip/3cx-phone-system-profile/) [3CX](https://www.softwareadvice.com/voip/3cx-phone-system-profile/) 4.4 [(466)](https://www.softwareadvice.com/voip/3cx-phone-system-profile/reviews/) Starting Price $350.00per year Free trial Free version Pros: - Pricing - Ease of Use Cons: - Call Connection - Customer Support Who uses 3CX Based on 466 reviews - Popular among: Small businesses - Most common industries: IT & Software Development (26%), Professional Services (15%) and Retail, Consumer Goods & Services (9%) - Top use cases: Telephony (23%), Business Phone Systems (18%) and VoIP (17%) 74% of users recommend this product [](https://www.softwareadvice.com/voip/microsoft-teams-profile/) [Microsoft Teams](https://www.softwareadvice.com/voip/microsoft-teams-profile/) 4.5 [(11057)](https://www.softwareadvice.com/voip/microsoft-teams-profile/reviews/) Starting Price $4.00per month Free trial Free version Pros: - Communication - Meetings Cons: - Security and Access Control - Video Conferencing Who uses Microsoft Teams Based on 11057 reviews - Popular among: Small businesses - Most common industries: IT & Software Development (21%), Professional Services (10%) and Education & Learning (10%) - Top use case: Meeting (38%) 76% of users recommend this product [](https://www.softwareadvice.com/voip/3cx-phone-system-profile/) 3CX 4.4 [(466)](https://www.softwareadvice.com/voip/3cx-phone-system-profile/reviews/) [](https://www.softwareadvice.com/voip/microsoft-teams-profile/) Microsoft Teams 4.5 [(11057)](https://www.softwareadvice.com/voip/microsoft-teams-profile/reviews/) + Add product Add product ## User satisfaction * * * 4.4 Based on 466 reviews Ease of use 4.4 Value for money 4.3 Customer support 4.1 Functionality 4.4 4.5 Based on 11,057 reviews Ease of use 4.4 Value for money 4.4 Customer support 4.2 Functionality 4.4 ## User interface * * * ## Key features Features selected based on 11,523 reviews from VoIP * * * Agenda Management N/A Automatic Call Distribution 4.4 Call Monitoring 4.0 Call Recording 4.3 Call Transfer 4.5 Caller ID 4.3 Agenda Management 4.8 Automatic Call Distribution N/A Call Monitoring N/A Call Recording N/A Call Transfer N/A Caller ID N/A ### Wondering if these products fit your needs? Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes. LexiAdvisor for 8 years ### Wondering if these products fit your needs? Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes. LexiAdvisor for 8 years ## Integrations * * * [ Microsoft TeamsNot enough reviews ](https://www.softwareadvice.com/voip/microsoft-teams-profile/)[ MongoDBNot enough reviews ](https://www.softwareadvice.com/bi/mongodb-profile/)[ Vtiger CRMNot enough reviews ](https://www.softwareadvice.com/crm/vtiger-profile/) [ SmartsheetIntegration rated 4.6 from 26 reviews ](https://www.softwareadvice.com/project-management/smartsheet-profile/)[ TrelloIntegration rated 4.4 from 27 reviews ](https://www.softwareadvice.com/project-management/trello-profile/)[ Microsoft PlannerIntegration rated 4.3 from 72 reviews ](https://www.softwareadvice.com/project-management/microsoft-planner-profile/) ## Reviews * * * Rena D.Payroll Manager Tax PreparerAccounting, 2-10 employees "factor authentication for the online platform is important, extra safety is always a good thing." Mar 28, 2026 EJ Emma J.Administrative SpecialistAccounting, 11-50 employees "The only complaint our firm has is there is sometimes a delay in receiving texts, and clients have complained it is difficult to hear us at times." Jan 24, 2026 Yugma S.Assay development and integration technicianBiotechnology, 201-500 employees "Features like video conferencing, file sharing, and integration with other tools make it a reliable platform for daily operations. While there are some usability and performance challenges, the benefits outweigh the limitations, making it an effective tool for team coordination." May 4, 2026 Marc R.Digital Media SpecialistEducation Management, 1001-5000 employees "Chat sprawl: Conversations could become fragmented across channels, private chats, and meetings, making it harder to track decisions over time." Apr 24, 2026 ## Customer support * * * Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 Chat Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 Chat ## Training options * * * In Person Live Online Webinars Documentation Videos In Person Live Online Webinars Documentation Videos ## Popular Comparisons * * * [Ringover vs 3CX](https://www.softwareadvice.com/voip/3cx-phone-system-profile/vs/ringover/)[800.com vs 3CX](https://www.softwareadvice.com/voip/3cx-phone-system-profile/vs/800-com/)[Zoom Workplace vs Microsoft Teams](https://www.softwareadvice.com/compare/101384-Zoom-Video-Conferencing/vs/397766-microsoft-teams/)[Google Workspace vs Microsoft Teams](https://www.softwareadvice.com/marketing/google-workspace-profile/vs/microsoft-teams/)