# 3CX vs RingCX - 2026 Comparison - Software Advice

> 3CX vs RingCX - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization.

Source: https://www.softwareadvice.com/voip/3cx-phone-system-profile/vs/ringcentral-contact

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3CX vs RingCX

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Updated June 10, 2026

# 3CX vs. RingCX: 2026 Comparison

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Updated June 10, 2026

# 3CX vs. RingCX: 2026 Comparison

Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free.

Free Expert Guidance

Real Human Advice

1M + Businesses Helped

Product comparison

Compare up to 3 products side-by-side

+

Add product

[](https://www.softwareadvice.com/voip/3cx-phone-system-profile/)

[3CX](https://www.softwareadvice.com/voip/3cx-phone-system-profile/)

4.4

[(465)](https://www.softwareadvice.com/voip/3cx-phone-system-profile/reviews/)

Starting Price

$350.00per year

Free trial

Free version

Pros:

-   Pricing
-   Ease of Use

Cons:

-   Call Connection
-   Customer Support

Who uses 3CX

Based on 465 reviews

-   Popular among: Small businesses
-   Most common industries: IT & Software Development (26%), Professional Services (15%) and Retail, Consumer Goods & Services (9%)
-   Top use cases: Telephony (23%), Business Phone Systems (18%) and VoIP (17%)

75% of users recommend this product

[](https://www.softwareadvice.com/call-center/ringcentral-contact-profile/)

[RingCX](https://www.softwareadvice.com/call-center/ringcentral-contact-profile/)

4.2

[(256)](https://www.softwareadvice.com/call-center/ringcentral-contact-profile/reviews/)

Starting Price

$65.00per month

Free trial

Free version

Pros:

-   Ease of Use
-   Features

Cons:

-   Customer Support
-   Phone Support

Who uses RingCX

Based on 256 reviews

-   Popular among: Small businesses
-   Most common industries: Health & Medicine (13%), Professional Services (9%) and Legal (7%)
-   Top use cases: Call Center (16%), VoIP (11%) and Call Recording (9%)

71% of users recommend this product

[](https://www.softwareadvice.com/voip/3cx-phone-system-profile/)

3CX

4.4

[(465)](https://www.softwareadvice.com/voip/3cx-phone-system-profile/reviews/)

[](https://www.softwareadvice.com/call-center/ringcentral-contact-profile/)

RingCX

4.2

[(256)](https://www.softwareadvice.com/call-center/ringcentral-contact-profile/reviews/)

+

Add product

Add product

## User satisfaction

* * *

4.4

Based on 465 reviews

Ease of use

4.4

Value for money

4.3

Customer support

4.1

Functionality

4.4

4.2

Based on 256 reviews

Ease of use

4.3

Value for money

4.1

Customer support

4.2

Functionality

4.3

## User interface

* * *

## Key features

Features selected based on 721 reviews from Call Recording

* * *

Agent Interface

N/A

Automatic Call Distribution

4.4

Call Monitoring

4.0

Call Recording

4.3

Call Transfer

4.5

Caller ID

4.3

Agent Interface

4.0

Automatic Call Distribution

N/A

Call Monitoring

N/A

Call Recording

N/A

Call Transfer

N/A

Caller ID

N/A

### Wondering if these products fit your needs?

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LexiAdvisor for 8 years

### Wondering if these products fit your needs?

Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes.

LexiAdvisor for 8 years

## Integrations

* * *

[

Microsoft TeamsNot enough reviews

](https://www.softwareadvice.com/voip/microsoft-teams-profile/)[

MongoDBNot enough reviews

](https://www.softwareadvice.com/bi/mongodb-profile/)[

Vtiger CRMNot enough reviews

](https://www.softwareadvice.com/crm/vtiger-profile/)

[

Microsoft 365Not enough reviews

](https://www.softwareadvice.com/productivity/microsoft-365-profile/)[

ServiceNowNot enough reviews

](https://www.softwareadvice.com/product/27432-ServiceNow/)[

BoxNot enough reviews

](https://www.softwareadvice.com/cms/box-profile/)

## Reviews

* * *

Rena D.Payroll Manager Tax PreparerAccounting, 2-10 employees

"factor authentication for the online platform is important, extra safety is always a good thing."

Mar 28, 2026

EJ

Emma J.Administrative SpecialistAccounting, 11-50 employees

"The only complaint our firm has is there is sometimes a delay in receiving texts, and clients have complained it is difficult to hear us at times."

Jan 24, 2026

TH

Taralyn H.RCM ManagerHospital & Health Care, 501-1000 employees

"Ring Central allows me to save my contacts and mark them as a favorite."

Jun 27, 2025

HB

Holly B.Resolution specialistsConsumer Services, 51-200 employees

"I don't like AI being used to gage dialogue, it micromanages the client communication process and allows supervising managers to expect more from the customer service representatives."

Feb 1, 2026

## Customer support

* * *

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7

Chat

## Training options

* * *

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos

## Popular Comparisons

* * *

[Ringover vs 3CX](https://www.softwareadvice.com/voip/3cx-phone-system-profile/vs/ringover/)[800.com vs 3CX](https://www.softwareadvice.com/voip/3cx-phone-system-profile/vs/800-com/)[Ringover vs RingCX](https://www.softwareadvice.com/call-center/ringcentral-contact-profile/vs/ringover/)[Convoso vs RingCX](https://www.softwareadvice.com/call-center/ringcentral-contact-profile/vs/safesoft-contact/)