800.com
About 800.com
Awards and Recognition
800.com Pricing
800.com is available across 3 pricing tiers, details of which are outlined below – Pro – Includes 5 toll-free numbers • Monthly - $239/month • Yearly - $199/month (billed annually) Unlimited – Includes 1 toll-free number • Monthly - $59/month • Yearly - $49/month (billed annually) Personal – Includes 1 toll-free number • Monthly - $23/month • Yearly - $19/month (billed annually)
Starting price:
$239.00 per month
Free trial:
Available
Free version:
Not Available
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Most Helpful Reviews for 800.com
1 - 5 of 122 Reviews
Ashley M.
Computer Software, 2 - 10 employees
Used more than 2 years
OVERALL RATING:
5
Reviewed June 2021
Love my number and working with them!
George
Insurance, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2020
Easy and Great service to use
They have excellent customer service. Any time we've had an issue due to our internal phone system routing that they've been able to get in and fix the issue quickly. Not only do they fix it but they also test the fix to ensure it's working properly.
PROSIn our search for an 800 number that we could have at the ready it turns out 800.com was a clear choice. It was extremely easy to search a number, set up and then implement for our office.
CONSWe haven't found any pitfalls with this system at all for what we utilize it for.
Vendor Response
Thank you for your review!
Replied June 2022
Dan
Hospitality, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed March 2023
Great but App Improvements Desparately Needed
Easy set up and use. Have not had any need to interact with the 800.com team.
PROSOverall okay and affordable but can use some improvements.
CONSAs a small business owner on the go the App is critical. Unfortunately the functionality is limited and the app is very glitch.Works great on desktop but lacks the ability to answer calls on desktop. It would be great to see a call coming in and being able to answer.
Vendor Response
Thank you for taking the time to leave us a review!
Replied June 2023
Adriana
Construction, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed April 2023
Review
Works but could be better
PROSOverall the features are great and priced very affordable -
CONSOverall the features are great and priced very affordable - the inbox should be split by numbers or users. We shouldnt have just one inbox for all users. Extensions would be greatNot receiving calls only notifications and thats with desk app and phone app open and active
Reason for choosing 800.com
We will slowly transition from 800.com to Google voice
Vendor Response
As we continue to improve, your feedback is very important to us! Thank you for taking the time to leave us a review.
Replied October 2023
Richard
Financial Services, 1 employee
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed March 2023
Does what I need
Forwards to my business number, because customers prefer a “toll free” number for credibility
PROSProvides a professional appearance to customers
CONSOriginally didn’t have an app which I couldn’t dial out on, but now that there’s an app available, that problem was solved.
Reason for choosing 800.com
Needed an “800” number
Vendor Response
Thank you for taking the time to leave ys a review!
Replied October 2023