# 800.com Software Reviews, Demo & Pricing - 2026 > Review of 800.com Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/voip/800-com-profile --- [Home](https://www.softwareadvice.com/) / [Call Tracking Software](https://www.softwareadvice.com/voip/call-tracking-comparison/) / 800.com Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/voip/800-com-profile/reviews/)[Alternatives](https://www.softwareadvice.com/voip/800-com-profile/alternatives/) # 800.com 2026: Benefits, Features & Pricing Wondering if 800.com is right for your organization? Our Call Tracking Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews - Popular Comparisons ## Overview 800.com 4.7 [(339)](https://www.softwareadvice.com/voip/800-com-profile/reviews/) Pricing Starting at $23.00 per month ### About 800.com 800.com is a call tracking solution that helps businesses utilize toll-free numbers to manage and optimize customer interactions with text messaging, call routing, professional greetings and more on a centralized platform. It enables staff members to forward calls to designated numbers and block spam calls, increasing overall team productivity. 800.com allows supervisors to create digital call recording files to verify facts, track employee performance and categorize customer calls. With the call notification and reporting functionalities, employees can track callers, forward calls to specific coworkers, add notes and monitor overall sales operations. Additionally, it lets team members automatically transfer voicemails to employee emails with text and audio recordings. 800.com provides a call ID module, which enables professionals to receive and monitor caller names and phone numbers. It is available on monthly and annual subscriptions and support is extended via live chat, email, FAQs, documentation, phone and other online measures. Wondering if 800.com is right for your organization? Our Call Tracking Software selection experts can help you in 15 minutes or less. ## 800.com User Interface ## Popular 800.com Alternatives Main Product 800.com 4.7 [(339)](https://www.softwareadvice.com/voip/800-com-profile/reviews/) Ratings Breakdown - 4.67Ease of use - 4.61Value for money - 4.66Customer support - 4.62Functionality Pricing Starting at $23.00 per month Get Price Alternative Product [Ringover](https://www.softwareadvice.com/voip/ringover-profile/) 4.7 [(876)](https://www.softwareadvice.com/voip/ringover-profile/reviews/) Ratings Breakdown - 4.79Ease of use - 4.51Value for money - 4.62Customer support - 4.65Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [Nextiva](https://www.softwareadvice.com/product/2683-Nextiva/) 4.6 [(918)](https://www.softwareadvice.com/product/2683-Nextiva/reviews/) Ratings Breakdown - 4.54Ease of use - 4.53Value for money - 4.54Customer support - 4.55Functionality Pricing Starting at $25.00 per month Get Price Alternative Product [RingEX](https://www.softwareadvice.com/call-center/office-profile/) 4.2 [(1204)](https://www.softwareadvice.com/call-center/office-profile/reviews/) Ratings Breakdown - 4.22Ease of use - 4.05Value for money - 4.01Customer support - 4.27Functionality Pricing Starting at $30.00 per month Get Price Alternative Product [3CX](https://www.softwareadvice.com/voip/3cx-phone-system-profile/) 4.4 [(466)](https://www.softwareadvice.com/voip/3cx-phone-system-profile/reviews/) Ratings Breakdown - 4.40Ease of use - 4.28Value for money - 4.09Customer support - 4.40Functionality Pricing Starting at $350.00 per year Get Price Alternative Product [Ooma Office](https://www.softwareadvice.com/voip/ooma-office-profile/) 4.4 [(248)](https://www.softwareadvice.com/voip/ooma-office-profile/reviews/) Ratings Breakdown - 4.51Ease of use - 4.52Value for money - 4.38Customer support - 4.44Functionality Pricing Starting at $19.95 per month Get Price ## 800.com Pricing and Plans Starting price: $23.00 per month Free Trial Free Version Pro $149.00 flat rate, per month Plan includes: - 5000 Minutes - 5 Toll-Free Numbers - Analytics - API and Webhooks Access - Call Recording - Call Screening - Extensions - Fax Number - Sequential Call Forwarding - Simultaneous Call Forwarding Read More Unlimited $59.00 flat rate, per month Plan includes: - 1 Toll-Free Number - Analytics - API and Webhooks Access - Call Recording - Call Screening - Extensions - Fax Number - Sequential Call Forwarding - Simultaneous Call Forwarding - Texting Read More Personal $23.00 flat rate, per month Plan includes: - 1000 Minutes - 1 Toll-Free Number - Analytics - API and Webhooks Access - Call Recording - Call Screening - Extensions - Fax Number - Sequential Call Forwarding - Simultaneous Call Forwarding Read More Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## 800.com Features - Popular features found in Call Tracking Caller ID Call Monitoring Call Routing Call Transcription Computer Telephony Integration Conversion Tracking CRM IVR Keyword Tracking Voice Mail - More features of 800.com Alerts/Notifications API Archiving & Retention Callback Scheduling Call Center Management Call Conferencing Call Disposition Call List Management Call Recording Call Reporting Call Scoring Call Screening Call Scripting Call Tracking Call Tracking Metrics Call Transfer Campaign Analytics Contact Database Contact Management Customizable Caller ID Customizable Reports Data Import/Export Fax Management Live Chat Mobile Access On-Demand Recording Online Voice Transmission Real-Time Reporting Recording Reporting & Statistics SMS Messaging Third-Party Integrations Virtual Call Center Voicemail Transcription ## 800.com User Reviews Overall Rating 4.7 Ratings Breakdown 5 81% 4 13% 3 4% 2 1% 1 1% Secondary Ratings Ease of Use 4.7 Value for money 4.6 Customer support 4.7 Functionality 4.6 Laura G. Verified reviewer Insurance 2-10 employees Used daily for less than 6 months Review source Reviewed October 2025 800.com is amazing and works great! 5 I was able to find a number that worked well and could be remembered by people easily. I paid for the service and connected just one line to my cell phone as that is what I use for calls on the go. It worked immediately after set up. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: 800.com is very easy to set up and works almost instantly. I have had a few phone calls, they were very clear and told me it was a 1-800 call coming in and could see the actual number calling. It is a great service and I highly recommend it! Cons: I don't have anything that I do not like at this time as it has worked great for my business. Everything about 800.com is easy and inexpensive and suits all of my business needs. Reasons for choosing 800.com I liked that it could go directly to my cell phone, and as my business grows, I can add more lines and it isn't expensive. Vendor Response Thank you so much for your wonderful feedback and recommendation Laura! We love to hear that setup was quick and easy, and that your new toll-free number is already helping your business stay connected in a professional and seamless way. It’s great to know that clear call quality, caller ID visibility, and the ability to route directly to your cell phone have made a difference, especially while you're on the go. We’re excited to support you as your business grows and are always here if you need to add more lines or features down the road. Thanks again for choosing 800.com! Replied October 2025 Read More CS Catrena S. Verified reviewer Non-Profit Organization Management 2-10 employees Used daily for less than 12 months Reviewed May 2026 BETTER THAN EXPECTED!!! 5 Very pleased and very convenient. They definitely have met my expectations thus far. I have multiple numbers plus a fax. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Convenient..affordable. alot of flexibility. Tech support is quick on responding and very patient with newcomers like myself. Cons: I really dont have any complaints so far. Nothing negative at all thus far. MAYBE a 24 hr tech support for people like me that work late nights. Read More HC Henry C. Verified reviewer Wholesale 2-10 employees Used daily for more than 2 years Review source Reviewed October 2024 Friendly and Helpful Customer Service! 4 Previously 5 I've been using 800.com for my company toll-free for more than 4 years. 800.com has very friendly and helpful customer service 24/7. That's why I recommend 800.com for the business who needs toll-free numbers. Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: Easy way to manage the toll-free numbers in one platform Cons: It's been very difficult to find the new numbers I like. Read More TR Todd R. Verified reviewer Financial Services 11-50 employees Used daily for less than 6 months Reviewed April 2026 Very Pleased with 800.com 5 Fantastic. The whole process was very easy to set up. The sales staff and the tech support were all fantastic. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: 800.com covered all the features we were looking for and had the best price. We compared this to a few other services that landed on 800.com and happy we did. Cons: As of now there aren't any cons. We are very happy with the service and don't anticipate any cons from what we can see. Reasons for choosing 800.com More features than Google Voice and better overall value Read More SO Staci O. Verified reviewer Retail 11-50 employees Used daily for less than 6 months Reviewed June 2026 Great service excellent value 5 Nothing but positive experiences. I appreciate all interactions I have come in contact with at 800.com. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The flexibility of offering my customers contact information through a toll free platform. The trainings available. Cons: Nothing as of yet. Everything with 800.com has been transparent and easily accessible. I have no cons at this time. Read More LR L. R. Verified reviewer Music 2-10 employees Used daily for less than 6 months Reviewed April 2026 Advanced phone services at a great price. 5 Ratings Breakdown 4 Ease of use 5 Value for money 4 Customer support 5 Functionality Pros: 800.com has helped me streamline incoming calls for my business. I was able to find a working memorable novelty number and the call routing features are great. Cons: Not sure what I don't enjoy about 800.coms service. The call forwarding services are well thought out and easy to enable and disable on a whim. Read More MV Manny V. Verified reviewer Arts and Crafts 2-10 employees Used daily for less than 6 months Reviewed May 2026 Great Business Tool 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Great service without long term commitments, have used their service for two months and so far so good Cons: Figuring out how the features works or sometimes there's a delay if its a weekend or of make changes after hours Read More DS Dennis S. Verified reviewer Wholesale 2-10 employees Used daily for less than 6 months Reviewed May 2026 happy for now 5 Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: value for your money, I really like to save,and this gives you that opportunity to save all you want. Cons: there are alot of ads and they keep coming in my in box, and that's not a good thing when you fist sign up. Read More DG Donovan G. Verified reviewer Retail Self-Employed Used weekly for less than 12 months Reviewed June 2026 Extravagant 4 Wonderful and amazing, just yo have a reliable system that has great quality and I would definitely recommend this to people. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: It’s quality is top notch and a joy to use there are no issue at hat I could think of about 800.com 👌🏾 Cons: Really can’t complain about anything the system works fine and does what it needs to for my business Read More CN Chris N. Verified reviewer Law Practice 11-50 employees Used monthly for less than 12 months Reviewed May 2026 Fast easy smooth 5 Fast, easy and smooth. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: It was so easy to search and checkout of website. It made process smooth and enjoyable to do for future number purchases. Cons: I did not have any bad experiences with this website so i would not comment on this issue unless i did not in the future Read More Showing 1 - 10 of 339 Reviews [See All Reviews](https://www.softwareadvice.com/voip/800-com-profile/reviews/) ## 800.com Popular Comparisons [Ringover vs 800.com](https://www.softwareadvice.com/voip/800-com-profile/vs/ringover/)[Nextiva vs 800.com](https://www.softwareadvice.com/compare/2683-Nextiva/vs/120982-800-com/)[RingEX vs 800.com](https://www.softwareadvice.com/voip/800-com-profile/vs/office/)[3CX vs 800.com](https://www.softwareadvice.com/voip/3cx-phone-system-profile/vs/800-com/)[Ooma Office vs 800.com](https://www.softwareadvice.com/voip/800-com-profile/vs/ooma-office/)[8x8 Work vs 800.com](https://www.softwareadvice.com/voip/800-com-profile/vs/8x8-x-series/)[smrtPhone vs 800.com](https://www.softwareadvice.com/voip/800-com-profile/vs/smrtphone/)[Dialpad vs 800.com](https://www.softwareadvice.com/voip/800-com-profile/vs/dialpad/)[Ultatel Cloud Business Phone System vs 800.com](https://www.softwareadvice.com/voip/800-com-profile/vs/clarity-business-phone-system/)[VXT vs 800.com](https://www.softwareadvice.com/voip/800-com-profile/vs/vxt/)[OnSIP vs 800.com](https://www.softwareadvice.com/voip/800-com-profile/vs/onsip-hosted-voip/)[Grasshopper vs 800.com](https://www.softwareadvice.com/voip/800-com-profile/vs/grasshopper/)[Unitel Voice vs 800.com](https://www.softwareadvice.com/voip/800-com-profile/vs/unitel-voice/) [Compare All Alternatives](https://www.softwareadvice.com/voip/800-com-profile/alternatives/) ## Other Top Recommended Call Tracking Software [RingEX](https://www.softwareadvice.com/call-center/office-profile/) **4.2** (1204) Recently recommended **19** times [Dialpad](https://www.softwareadvice.com/voip/dialpad-profile/) **4.2** (565) Recently recommended **11** times [ChorusCX](https://www.softwareadvice.com/customer-experience/encore-workforce-optimization-profile/) **5.0** (1) Recently recommended **8** times [Ultatel Cloud Business Phone System](https://www.softwareadvice.com/screen-sharing/clarity-business-phone-system-profile/) **4.7** (41) Recently recommended **6** times Stuck Between Options? 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