# 800.com vs Phone.com - 2026 Comparison - Software Advice

> 800.com vs Phone.com - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization.

Source: https://www.softwareadvice.com/voip/800-com-profile/vs/phone-dot-com

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800.com vs Phone.com

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Updated June 17, 2026

# 800.com vs. Phone.com: 2026 Comparison

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Updated June 17, 2026

# 800.com vs. Phone.com: 2026 Comparison

Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free.

Free Expert Guidance

Real Human Advice

1M + Businesses Helped

Product comparison

Compare up to 3 products side-by-side

+

Add product

[](https://www.softwareadvice.com/voip/800-com-profile/)

[800.com](https://www.softwareadvice.com/voip/800-com-profile/)

4.7

[(339)](https://www.softwareadvice.com/voip/800-com-profile/reviews/)

Starting Price

$23.00per month

Free trial

Free version

Pros:

Not enough reviews

Cons:

Not enough reviews

Who uses 800.com

Based on 339 reviews

-   Popular among: Small businesses
-   Most common industries: Retail, Consumer Goods & Services (15%), Professional Services (14%) and Finance & Accounting (10%)
-   Top use case: Business Phone Systems (53%)

84% of users recommend this product

[](https://www.softwareadvice.com/voip/phone-dot-com-profile/)

[Phone.com](https://www.softwareadvice.com/voip/phone-dot-com-profile/)

3.6

[(72)](https://www.softwareadvice.com/voip/phone-dot-com-profile/reviews/)

Starting Price

$18.00per month

Free trial

Free version

Pros:

Not enough reviews

Cons:

Not enough reviews

Who uses Phone.com

Based on 72 reviews

-   Top use cases: Telephony (15%), Business Phone Systems (14%) and VoIP (11%)

[](https://www.softwareadvice.com/voip/800-com-profile/)

800.com

4.7

[(339)](https://www.softwareadvice.com/voip/800-com-profile/reviews/)

[](https://www.softwareadvice.com/voip/phone-dot-com-profile/)

Phone.com

3.6

[(72)](https://www.softwareadvice.com/voip/phone-dot-com-profile/reviews/)

+

Add product

Add product

## User satisfaction

* * *

4.7

Based on 339 reviews

Ease of use

4.7

Value for money

4.6

Customer support

4.7

Functionality

4.6

3.6

Based on 72 reviews

Ease of use

3.7

Value for money

3.5

Customer support

3.5

Functionality

3.7

Looking for better value for money? Ask an advisor for high-rated alternatives

Looking for better value for money? Ask an advisor for high-rated alternatives

Looking for better value for money? Ask an advisor for high-rated alternatives

## User interface

* * *

## Key features

Features selected based on 411 reviews from VoIP

* * *

Call Logging

N/A

Call Monitoring

4.6

Call Recording

N/A

Call Routing

4.7

Call Transcription

4.4

Caller ID

4.7

Call Logging

4.0

Call Monitoring

2.0

Call Recording

3.4

Call Routing

3.1

Call Transcription

N/A

Caller ID

N/A

### Wondering if these products fit your needs?

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LexiAdvisor for 8 years

### Wondering if these products fit your needs?

Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes.

LexiAdvisor for 8 years

## Integrations

* * *

## Reviews

* * *

RM

Royneisha M.DispatcherTransportation/Trucking/Railroad, Self-Employed

"It helped me create a more professional image for my business by giving me a dedicated business phone number that I can manage directly from my cellphone."

May 28, 2026

DS

Dennis S.CEOWholesale, 2-10 employees

"there are alot of ads and they keep coming in my in box, and that's not a good thing when you fist sign up."

May 26, 2026

BL

Brooks L.Customer Service RepresentativeInsurance, 11-50 employees

"The flexibility of using it on mobile devices and computers makes it convenient for remote work and on-the-go access."

Jun 11, 2026

CB

Craig B.Co-OwnerAccounting, 2-10 employees

"Interface is still a bit clunky and I have been using for 5 years now hoping it will improve, but it doesn't."

May 14, 2026

## Customer support

* * *

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7

Chat

## Training options

* * *

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos

## Popular Comparisons

* * *

[Ringover vs 800.com](https://www.softwareadvice.com/voip/800-com-profile/vs/ringover/)[Nextiva vs 800.com](https://www.softwareadvice.com/compare/2683-Nextiva/vs/120982-800-com/)[Ringover vs Phone.com](https://www.softwareadvice.com/voip/phone-dot-com-profile/vs/ringover/)[Nextiva vs Phone.com](https://www.softwareadvice.com/compare/2683-Nextiva/vs/241215-phone-dot-com/)