# 800.com vs VirtualPBX - 2026 Comparison - Software Advice > 800.com vs VirtualPBX - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization. Source: https://www.softwareadvice.com/voip/800-com-profile/vs/virtualpbx --- [Home](https://www.softwareadvice.com/) / [Call Recording Software](https://www.softwareadvice.com/call-center/call-recording-comparison/) / 800.com vs VirtualPBX Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Updated June 14, 2026 # 800.com vs. VirtualPBX: 2026 Comparison Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free. Free Expert Guidance Real Human Advice 1M + Businesses Helped Updated June 14, 2026 # 800.com vs. VirtualPBX: 2026 Comparison Skip hours of research. 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Free Expert Guidance Real Human Advice 1M + Businesses Helped Product comparison Compare up to 3 products side-by-side + Add product [](https://www.softwareadvice.com/voip/800-com-profile/) [800.com](https://www.softwareadvice.com/voip/800-com-profile/) 4.7 [(337)](https://www.softwareadvice.com/voip/800-com-profile/reviews/) Starting Price $23.00per month Free trial Free version Pros: Not enough reviews Cons: Not enough reviews Who uses 800.com Based on 337 reviews - Popular among: Small businesses - Most common industries: Retail, Consumer Goods & Services (15%), Professional Services (14%) and Health & Medicine (10%) - Top use case: Business Phone Systems (53%) 85% of users recommend this product [](https://www.softwareadvice.com/digital-workplace/virtualpbx-profile/) [VirtualPBX](https://www.softwareadvice.com/digital-workplace/virtualpbx-profile/) 4.7 [(38)](https://www.softwareadvice.com/digital-workplace/virtualpbx-profile/reviews/) Starting Price $9.00per month Free trial Free version Pros: Not enough reviews Cons: Not enough reviews Who uses VirtualPBX Based on 38 reviews - Top use cases: Business Phone Systems (24%), VoIP (11%) and Automatic Call Distribution Systems (11%) 92% of users recommend this product [](https://www.softwareadvice.com/voip/800-com-profile/) 800.com 4.7 [(337)](https://www.softwareadvice.com/voip/800-com-profile/reviews/) [](https://www.softwareadvice.com/digital-workplace/virtualpbx-profile/) VirtualPBX 4.7 [(38)](https://www.softwareadvice.com/digital-workplace/virtualpbx-profile/reviews/) + Add product Add product ## User satisfaction * * * 4.7 Based on 337 reviews Ease of use 4.7 Value for money 4.6 Customer support 4.7 Functionality 4.6 4.7 Based on 38 reviews Ease of use 4.4 Value for money 4.5 Customer support 4.7 Functionality 4.6 ## User interface * * * ## Key features Features selected based on 375 reviews from Call Recording * * * Call Monitoring 4.6 Call Routing 4.7 Call Transcription 4.4 Caller ID 4.7 Communication Management N/A Conversion Tracking 4.6 Call Monitoring N/A Call Routing N/A Call Transcription N/A Caller ID N/A Communication Management 3.8 Conversion Tracking N/A ### Wondering if these products fit your needs? Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes. LexiAdvisor for 8 years ### Wondering if these products fit your needs? Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes. LexiAdvisor for 8 years ## Integrations * * * [ Dropbox BusinessNot enough reviews ](https://www.softwareadvice.com/file-sharing/dropbox-profile/)[ Salesforce PlatformNot enough reviews ](https://www.softwareadvice.com/app-development/salesforce-platform-profile/)[ ZapierNot enough reviews ](https://www.softwareadvice.com/cloud-management/zapier-profile/) ## Reviews * * * RM Royneisha M.DispatcherTransportation/Trucking/Railroad, Self-Employed "It helped me create a more professional image for my business by giving me a dedicated business phone number that I can manage directly from my cellphone." May 28, 2026 DS Dennis S.CEOWholesale, 2-10 employees "there are alot of ads and they keep coming in my in box, and that's not a good thing when you fist sign up." May 26, 2026 Daniel T.President & CEOInformation Technology and Services, 11-50 employees "We have been with them through their technical transition over the last several years costing us thousands in human resources to adjust/fix our implementation so that our system would work correctly. " Oct 13, 2023 Daniel T.President & CEOInformation Technology and Services, 11-50 employees "What has become the major issue with VirtualPBX is the cost." Oct 13, 2023 ## Customer support * * * Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 Chat Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 Chat ## Training options * * * In Person Live Online Webinars Documentation Videos In Person Live Online Webinars Documentation Videos ## Popular Comparisons * * * [Ringover vs 800.com](https://www.softwareadvice.com/voip/800-com-profile/vs/ringover/)[Nextiva vs 800.com](https://www.softwareadvice.com/compare/2683-Nextiva/vs/120982-800-com/)[Ringover vs VirtualPBX](https://www.softwareadvice.com/voip/ringover-profile/vs/virtualpbx/)[Nextiva vs VirtualPBX](https://www.softwareadvice.com/compare/2683-Nextiva/vs/160417-virtualpbx/)